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Reviews of OYO Townhouse Beaumont Medical Center Area

2.5 out of 5
OYO Townhouse Beaumont Medical Center Area
2660 I-10 Frontage Rd, Beaumont, TX

Reviews

6.0
Rating 10 - Excellent. 47 out of 207 reviews" "
Rating 8 - Good. 37 out of 207 reviews" "
Rating 6 - Okay. 41 out of 207 reviews" "
Rating 4 - Poor. 26 out of 207 reviews" "
Rating 2 - Terrible. 56 out of 207 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 9 nights in May 2024

10/10 Excellent

Esmeralda

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 6 nights in Apr 2024

10/10 Excellent

Nancy

Business traveler, Traveled with pets, Traveled with family
Definitely a 2 star motel, but spotless and comfortable. Curious why kitchen did not have any plates, glasses or utensils. Microwave, coffee maker and fridge just like any room.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi NancyThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Terrible

Jamie, Houston

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst service and the rooms are in such poor condition and filthy Shower was broken and rod had rust
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Jamie,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Desere

Stayed 1 night in Mar 2024

6/10 Okay

Leslie

Stayed 5 nights in Jul 2023

10/10 Excellent

Theresa

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay thank y’all for a great time
Stayed 2 nights in Jun 2023
Response from flor on Jun 26, 2023
Thank you we are very pleased that you stayed with us.!

6/10 Okay

Anthony

Traveled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from flor on Jun 19, 2023
hello sorry for not meeting your acceptation. give us chance and next visit will be better.

4/10 Poor

Evangelina

Stayed 1 night in Oct 2022
Response from Brand Experience Team on Nov 7, 2022
Hi Evangelina,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Recarido

Stayed 1 night in May 2022
Response from Brand Experience Team on Sep 14, 2022
Hi Recarido,Thank you for the perfect rating!Lilith#Team6

4/10 Poor

Morgan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Nancy Y. on Jun 3, 2022
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

4/10 Poor

Jessie

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Never stay at this location
Overall odor from cigarettes was bad sour mop being used towels looked dirty don't think they used bleach on them just trashy
Stayed 3 nights in Apr 2022
Response from Brand Experience Team on May 5, 2022
Hi Jessie, We are disappointed to learn that we fell short of your expectations and we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

8/10 Good

Stacy

Stayed 5 nights in Apr 2022
Response from Nancy Y. on Jun 3, 2022
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y. #Team6

8/10 Good

Stacy

Traveled with family
Liked: Cleanliness, staff & service
Economical and clean
Very clean
Stayed 1 night in Apr 2022
Response from Brand Experience Team on May 5, 2022
Hi Stacy, Thank you for the wonderful rating! Lilith #Team6

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean economic stay
Stayed 1 night in Apr 2022
Response from Brand Experience Team on May 5, 2022
Hi Stacy, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2022
Response from Nancy Y. on Jun 3, 2022
Thank you for the perfect rating!! Nancy Y. #Team6

10/10 Excellent

Holden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice kitchenette areas cleaned bathrooms love the different apps to choose from to watch tv.
Stayed 1 night in Mar 2022
Response from Brand Experience Team on Apr 15, 2022
Hi Holden, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Kaur J. #team6

2/10 Terrible

STEPHEN, PORT NECHES

Traveled with pets
Disliked: Staff & service
Staff was extremely rude
Stayed 7 nights in Jan 2022
Response from Brand Experience Team on Mar 1, 2022
Hi Stephen, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wouldn’t recommend this hotel to ANYONE.Customer service is horrible. I was placed in a room where the A/C leak water( lots of water). Which they was aware of before putting me in that room. When I spoke with the maintenance guy Christian after speaking with the rude lady at the front desk. He said he attempted to repair it before but don’t know what was causing it to repair it. So I’m confused to why that room is still available to guest. **The towels are dirty. **Housekeeping doesn’t come to clean your room. ** And please check your receipts and keep them until after all transactions is completed. **Poor Customer Service
Stayed 3 nights in Sep 2021

10/10 Excellent

felicia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort
it was decent very nice people
Stayed 5 nights in Aug 2021

2/10 Terrible

freda

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was terrible, just everything!
Stayed 3 nights in Aug 2021

2/10 Terrible

Gabrielle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

2/10 Terrible

laura

Disliked: Cleanliness, property conditions & facilities, room comfort
Basically like camping
Those pics must have been airbrushed with a beauty filter! This was honestly shockingly bad. I will say the staff was very nice. The room had been basically cleaned, but clearly needs a total overhaul. The AC leaked onto the floor, there was dirt splattered on the walls, leak damage, etc. The bath towels were stained, and no bath mat or extra towel even available. The TV didn't work... etc. It honestly looked and felt like a cheap hostel in a rural country. Even at the price, it would have been better to sleep in my car.
Stayed 1 night in Aug 2021

2/10 Terrible

LaQuetta

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
A PLACE TO NEVER RETURN
This hotel did not accommodate a full kitchen no pots and pans nor eating utensils had to ask for a coffee pot no ironing board and the plumbing in the bathroom sucked.
Stayed 3 nights in Aug 2021

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
The front desk rep was super nice and accomodating. Check in was a breeze. The room was clean, fresh linen. Pet friendly with a $15 fee.
Stayed 1 night in Aug 2021
Response from flor on Aug 24, 2021
thank you for your kind word. studio 6 is charge pet fee. we welcome pet at fee aplay.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Smelled like sewage on the first and second floor
Stayed 1 night in May 2021
Response from Ashley on Jun 3, 2021
Thank you for your feedback and we do apologize for any inconvenience you may have experienced. We will address this issue.

8/10 Good

Allanna

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was hard. But overall simple clean hotel
Stayed 1 night in May 2021
Response from Ashley on May 6, 2021
We will address your concerns about the beds and hope to see you again. Thank you for your feedback.

4/10 Poor

Verified traveler

Stayed 7 nights in Apr 2021
Response from Ashley on Jun 3, 2021
Thank you for your feedback.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
None
Stayed 1 night in Apr 2021
Response from Ashley on Apr 24, 2021
Thank you for the feedback. We hope to see you again.

6/10 Okay

Frederick

Stayed 1 night in Feb 2021
Response from Brand Experience Team on Mar 3, 2021
Greetings Frederick, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again. Denise L. #Team6

2/10 Terrible

Verified traveler

Stayed 1 night in Feb 2021
Response from Ashley on Mar 24, 2021
Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit us again.

8/10 Good

Kierra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
Room was very simple. Tv, shelf under mounted tv, chair, simple bed frame and kitchen. Wasn’t fully furnished. There were ALOT of room
Stayed 1 night in Jan 2021
Response from Brand Experience Team on Mar 3, 2021
Greetings Kierra, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Denise L. #Team6

2/10 Terrible

Lorena

Stayed 2 nights in Jan 2021
Response from Brand Experience Team on Mar 3, 2021
Greetings Lorena, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again. Denise L. #Team6

10/10 Excellent

Norine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOLA to SE Texas
Arrived very late. Had called and Ms. Adrianne waa so nice and professional. She assured us it was ok she was on duty until 1100 pm. She had the exact room and location as requested.
Stayed 1 night in Dec 2020
Response from Brand Experience Team on Dec 2, 2020
Hi Norine, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

8/10 Good

Richard

Stayed 1 night in Nov 2020
Response from Nancy Y. on Jan 7, 2021
Thank you for positively rating your stay!! Nancy Y. #Team6

2/10 Terrible

Alfesha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ot worth the money i paid for it
Dirty room and rude associate(Annie) on swings
Stayed 1 night in Oct 2020
Response from Studio 6 Front Desk on Oct 5, 2020
my deepest apologies for the way Annie treated you and that your room was dirty we will take this into consideration and fix the problem

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was so dirt and run down, I did not even stay. I didn’t even bother to request a refund.
Stayed 1 night in Sep 2020
Response from Studio6 on Oct 3, 2020
I am so sorry that your time with us wasn't what you expected we would've gladly gave you another room or your refund

10/10 Excellent

Michelle, Tomball, tx

Traveled with family and small children, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The room was clean and had plenty of room for my husband and I and our 4 year old.
Stayed 3 nights in Sep 2020
Response from Studio 6 on Sep 29, 2020
Thank you for your feedback..

10/10 Excellent

Yolanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Team Studio 6 on Aug 19, 2020
Thank you so very much

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Terry on Aug 11, 2020
Thank you,

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire hotel smelled of smoke, room was very tiny and ran down.
Stayed 2 nights in Jul 2020
Response from Terry on Jul 27, 2020
Thank you so much for the feedback, this helps us improve in the areas we need to. I am sorry you did not enjoy the stay with us and hope you would give us a chance in the future. Thanks again

8/10 Good

Randy, Alvin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their washer and dryer worked great. The overall security was good
Stayed 1 night in Jun 2020
Response from Terry on Jun 29, 2020
Thank you so very much for your feedback and glad you enjoyed the stay.

10/10 Excellent

Sh'kaylien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
It was wonderful as always !! I love staying here and I have yet to find a reason not to stay here again it was a wonderful experience
Stayed 2 nights in Mar 2020
Response from Terry on Jun 29, 2020
So glad you enjoyed your stay. Thank you so very much for the feedback and look forward to seeing you again.

6/10 Okay

William

Liked: Cleanliness, staff & service, room comfort
One night
Personal were competent and friendly. It was a scaled down experience...best bones. Parking lot lights need tending.
Stayed 1 night in Jan 2020
Response from Front desk on Feb 14, 2020
Thank you so much for your feedback. This helps us improve in areas we need to. Thanks for staying with us.

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Not what i was expecting hair in my pillow it didn't look clean. Bv ed was super small never stopping here again
Stayed 1 night in Dec 2019
Response from Front desk on Feb 14, 2020
Thank you for your feedback. This will be passed along to housekeeping for further review. I hope in the future you will stop by and give us a try again. Thank you....

4/10 Poor

Nothappy

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is extremely difficult to find. The girl on the phone was not helpful and just kept telling we'll see it. We drove across country for 10 days and this is the only hotel we had issues with. Walls were dirty, the very small TV was hanging crooked on wall with holes in the wall. The AC didn't work. The kitchen had no dishes, silverware... or anything else. There was one coffee cup and there was two of us. When I started to make coffee in the morning I realized that the coffee pot was so dirty I decided not to have coffee.
Stayed 1 night in Oct 2019
Response from Front desk on Dec 19, 2019
Thank you so very much for your feedback. This helps us to improve the things we need to. Sorry for your troubles and hope that if your back in the area you would stop and give us another change to show you we strive to make our guests happy.

6/10 Okay

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
SMELLS LIKE WEED
My overall reason for being there was great. As far as the hotel is concerned the last 3 times I have stayed at that hotel it reeks of marijuana. As soon as you turn the corner from the front desk all you smell is weed and it's even worse on the 2nd floor . I can only imagine what the 3rd floor smoking rooms smell like. The guy who checked me in this evening was so very rude and made a huge deal out of me wanting to leave a key at the front desk for my boyfriend. Which I have never had a problem with up until then. He acted as if I was bothering him or I interrupted him from something more important. Also I went to my car to smoke a cigarette and waa stuck in my car for about 30 -45 minutes longer than I wanted to be due to all the "traffic" coming and going with people you could only assume was there for one of two reasons.
Stayed 1 night in Aug 2019
Response from Brand Experience Team on Dec 2, 2020
Hi Jessica, On behalf of Studio 6, we would like to apologize for the inconvenience you incurred while our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Kim on Aug 13, 2019
Thank you