Deluxe Room, 1 King Bed, Non Smoking, Kitchenette | Terrace/patio
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Reviews of Sky Palace Inn & Suites by Jasper Beeville

2 out of 5
Sky Palace Inn & Suites by Jasper Beeville
400 S. U.S. Hwy 181 Bypass, Beeville, TX

Reviews

6.8
Rating 10 - Excellent. 34 out of 97 reviews" "
Rating 8 - Good. 19 out of 97 reviews" "
Rating 6 - Okay. 13 out of 97 reviews" "
Rating 4 - Poor. 11 out of 97 reviews" "
Rating 2 - Terrible. 20 out of 97 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice nd quiet I enjoyed my stay
Stayed 2 nights in Apr 2024
Response from Tracy on Apr 25, 2024
Dear Guest,Thank you for your review! We're delighted that you enjoyed your stay and appreciated the peaceful atmosphere. We hope to welcome you back for another relaxing visit soon!

10/10 Excellent

Sharisss

Stayed 1 night in Mar 2024
Response from Tracy on Apr 20, 2024
Dear Guest,Thank you for sharing your rating. We eagerly anticipate the opportunity to welcome you back to our hotel in the future.

2/10 Terrible

Elyzabeth

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Worst hotel. Paid for my reservation, showed up at 3am and it’s not 24/7 front desk. Had to call a number on the door 3 times before they answered and they were rude and said I didn’t have a reservation. When I had Expedia help , they even hung up on Expedia ! Horrible
Response from Tracy on Mar 30, 2024
Dear Guest,Thank you for your feedback. We regret for any inconvenience caused during your stay. This is not the level of service we aim to provide, and we'll address this with our team to ensure it doesn't happen again. We hope you'll give us another chance to make it right.

6/10 Okay

Tammy jo

Disliked: Staff & service, amenities, property conditions & facilities
Uhh the heating didn’t work , the tv a time before that just froze, no trash cans
Stayed 1 night in Feb 2024
Response from Jose on Feb 20, 2024
Dear Guest,Thank you for sharing your feedback! We appreciate your insights and will address these issues promptly to ensure a more comfortable stay in the future. Your input helps us improve our services continuously. We look forward to welcome you back again!

2/10 Terrible

Rachel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No staff on hand for check in or problem solving. Had to call a phone number to get shoddy service from an unkempt clerk. No heat in room,linens were dirty sink and tub had not been cleaned. Promised a refund. I’ll believe it when I see it
Stayed 1 night in Jan 2024
Response from Jose on Jan 22, 2024
Dear Guest,I appreciate your feedback and apologize for the inconvenience you experienced. We take your concerns seriously and will address them promptly to ensure a better experience for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to make it right for you!

6/10 Okay

Paulo

Business traveler
Liked: Property conditions & facilities
I slept in a room that was very uncomfortably cold. The heat unit wasn’t working properly and there were no extra blankets to cover up with. Other than that it was a peaceful location.
Stayed 1 night in Jan 2024
Response from Jose on Jan 20, 2024
Dear Guest,Thank you for sharing your experience with us! We're delighted to hear that you found our location peaceful. We sincerely apologize for the inconvenience caused. Your feedback is valuable, and we hope to have the opportunity to provide you with a warmer and more comfortable stay in the future.

8/10 Good

Ben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Jose on Jan 8, 2024
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

2/10 Terrible

Arthuro, Kenedy

Disliked: Cleanliness, staff & service, property conditions & facilities
Only two towels, and we asked for more and never received any.
Stayed 1 night in Dec 2023
Response from Jose on Jan 31, 2024
Dear Guest,Thank you for sharing your feedback with us! We sincerely apologize for the inconvenience you experienced. We're committed to improving and ensuring a more comfortable experience for your future stays.

4/10 Poor

V., Katy

Business traveler, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness
The staff was super nice but there was bugs all over the room, we bought bug spray and sprayed the room. We upgraded to a kitchenette, which just meant a broken hot plate but no other items that a usual kitchenette has (plates, pans, etc). We have stayed here before without issues however this trip will be our last time. I hesitated leaving this review because the staff were and have always been so nice.
Stayed 2 nights in Nov 2023
Response from Jose on Dec 10, 2023
Dear Guest,Thank you for taking the time to share your experience, and we appreciate your loyalty as a returning guest. We apologize for any inconveniences you faced and assure you that we're actively addressing these concerns to enhance the overall guest experience. We hope you reconsider and give us another chance to exceed your expectations in the future!

2/10 Terrible

Lenny

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures portrayed it to be something that it was it was actually a run down beat up motel not hotel
Stayed 1 night in Dec 2023
Response from Jose on Dec 5, 2023
Dear Guest,We sincerely apologize for any disappointment you experienced. Your feedback is valuable to us, and we're committed to addressing concerns to enhance our guests' experiences. We appreciate your honesty and would love the opportunity to make things right on your next visit.

2/10 Terrible

Jamison

Stayed 1 night in Oct 2023
Response from Tracy on Oct 27, 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

8/10 Good

Victoria

Traveled with group
Liked: Cleanliness, room comfort
Overall .. its a pass.
My room was not ready. Overbooked. But ready soon after. Nice room no elevator and stairs a a bit sketchy...need to be renovated. The stairs. The rooms have been upgraded. I found a full set of clothing in my room. I am assuming hotel staff did not do a great job of cleaning. Blankets very thin..need thicker comforters. Or just comforters.
Stayed 1 night in Oct 2023
Response from Tracy on Oct 16, 2023
Dear Guest,Thanks for taking the time to give your feedback. We apologize for the initial room readiness issue but are glad it was resolved promptly. We appreciate your feedback about the stairs and room cleanliness, and we'll work on improvements. Your input is valuable, and we'll consider thicker bedding options for enhanced comfort. Thank you for sharing your experience.

8/10 Good

Jose, Dripping Spring

Great place to stay
Stayed 1 night in Oct 2023
Response from Tracy on Oct 12, 2023
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

6/10 Okay

Jose, Dripping Spring

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Tracy on Oct 3, 2023
Dear Guest,Thanks for sharing your rating. We are glad to serve you better in the future!!!

2/10 Terrible

Jose, Dripping Spring

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Tracy on Sep 17, 2023
Dear Guest,We appreciate your rating and look forward to enhancing our service for you in the future.

10/10 Excellent

Jose, Dripping Spring

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
It’s very safe location and very clean but things are not working inside the room
Stayed 1 night in Sep 2023
Response from Tracy on Oct 28, 2023
Dear Guest,Thank you for appreciating our safe and clean environment. We apologize for the inconvenience with the room's amenities, and we are actively working on resolving these issues to enhance the overall experience for our guests. We hope to welcome you back soon with everything in perfect working order.

4/10 Poor

david

Stayed 2 nights in Aug 2023
Response from Tracy on Aug 9, 2023
Dear Guest,Thanks for sharing your rating. We are glad to serve you better in the future!

6/10 Okay

Tia

Traveled with family and small children
It’s ok the manager and the house keeper was very nice and friendly the housekeeper made sure we had enough towels for our stay and checked up on us I would stay again the next time in Beeville
Stayed 3 nights in Jul 2023
Response from Tracy on Aug 7, 2023
Dear Guest,Thank you for your review! We are delighted to hear that our manager and housekeeper provided friendly and accommodating service, ensuring you had enough towels and checking up on you. We appreciate your kind words and look forward to hosting you again during your next visit to Beeville!

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
A nice old school hotel with its own oasis. Super helpful and friendly lady checked us in.
Stayed 2 nights in Jul 2023
Response from Lia on Jul 6, 2023
Dear Guest,I'm glad you had a great experience at the hotel! Having its own oasis sounds lovely and it's always a bonus to encounter friendly staff. Thanks for sharing your positive review.

2/10 Terrible

Deborah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The host shocked pool at check in time,had to wait couple of hours,no pillows,no controller for television,very basic,not what was pictured on site,not hospitable
Stayed 2 nights in Jun 2023
Response from Gaby on Jul 5, 2023
Dear Guest,I'm sorry to hear about your unpleasant experience. You were informed that the pool was applicable only for registered guests. You were asked to take another room which you refused. We want all guests to feel comfortable during their stay at hotel. We hope your next stay at our hotel will be a pleasant one.

8/10 Good

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Safe clean pool very clean
Stayed 1 night in Jun 2023
Response from Tracy on Jun 12, 2023
Dear Guest,Thank you very much for leaving a review. We are delighted that we made a comfortable stay during your visit to our hotel. Once again, we thank for your stay and positive feedback.

8/10 Good

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very safe and clean the pool was very clean
Stayed 2 nights in Jun 2023
Response from Tracy on Jun 9, 2023
Dear Guest,Thank you very much for leaving a review. We are delighted that we made a comfortable stay during your visit to our hotel. Once again, we thank for your stay and positive feedback.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty sheets and unprofessional service.
I booked this room for my 85yo grandmother and my sister. Upon arrival at 10pm they were told to wait 15min because the room wasn’t clean so they had to wait in the car. When the finally got in there was no soaps, and upon pulling back the sheets they were slept in previously and had hair in them! My grandmother who just had a stroke was so tired she just fell asleep on the comforter. So my sister did the same because they were just too tired to do anything else after their drive. The next morning when they went to discus’s conditions there wasn’t a soul in the office so everyone just placed all their keys at the desk and left. How disgusting not to change the sheets and sad to hear my poor grandmother passed out on a dirty bed. Will never stay here again and I’ll make sure everyone knows not to either.
Stayed 1 night in Mar 2023
Response from Clara Smith on Mar 27, 2023
Dear Guest,We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay!
The hotel was very clean and maintained. Everything was great
Stayed 3 nights in Mar 2023
Response from Lucy Paige on Mar 25, 2023
Dear Guest,Thank you very much for leaving a review. We are delighted that we made a comfortable stay during your visit to our hotel. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms are big and the staff personnel are very friendly, great rate prices
Stayed 4 nights in Oct 2022

8/10 Good

Connie

Traveled with family
Liked: Cleanliness, staff & service
I enjoyed my stay even though the property is older, it is clean and the staff is friendly.
Stayed 3 nights in Jul 2022

2/10 Terrible

Charles

Traveled with family
Disliked: Amenities, property conditions & facilities
The deadbolt didn't lock, no towels, the room appeared to still be under construction, and property double charged me.
Stayed 1 night in Jun 2022

2/10 Terrible

Sarah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Will not be staying here again
The pictures do not look updated. The ceiling had 2 leaks with ceiling hanging down, food smeared on the walls, sheets had hair in them, bathroom had soap scum in the tib, the floor had not been swept or mopped, sheets smelled like someone else's sweat and sheets were not cleaned.
Dirty from floor
Someones hair
Something spilled all over floor
Stayed 2 nights in May 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Strange check in
I had to wait to check in. Called the hotel number abd a lady answered a little disturbed. I explain I was at the front office to check in. She stated she would be there in a few minutes, which she was. Received the cards to get in the room and the door was open to that specific room. My friend and I were a little weary about going in. We inspected the room and everything's was ok. Never experienced anything like this before.
Stayed 1 night in Apr 2022

8/10 Good

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good, only thing there was no bath towels, only small ones
Stayed 1 night in Apr 2022

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, room comfort
It was ok.
Stayed 1 night in Mar 2022

8/10 Good

Steven

Stayed 1 night in Feb 2022

10/10 Excellent

Zaith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

James

Stayed 2 nights in Jan 2022

10/10 Excellent

Alicia, Midland

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotelfor the price, staff was fast and courteous, and above all else the bed qas auper comfy! Will definitely stay again.
Stayed 2 nights in Dec 2021

8/10 Good

Leticia O

Stayed 1 night in Dec 2021

10/10 Excellent

GEORGINA

Stayed 1 night in May 2021

4/10 Poor

Brandy

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Needs to a little more attention.
The room wasn't very clean. The beds were ok. The front desk lady was very nice. I will not stay again due to lack of proper cleaning.
Stayed 1 night in May 2021

6/10 Okay

Homero

Liked: Cleanliness
A day in Beeville
The room was clean and that was important to us. The rate for the room wss ok if you're in a tight budget however, there were a few inconveniences you have to put up with. There is a medical hospital nearby with a helicopter that cones and goes on a regular basis. The noise from the helicopter along with the highway nearby do constitute a noisy environment at times. Best to pay a few dollars more and get a better location.
Stayed 1 night in May 2021

4/10 Poor

Jason

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
2nd room had hair and toenails under the sheets
Dont recommend this hotel very much. My second room had hair and toenails under the spread. I said 2nd room because the first one was just as bad with a smell.
Stayed 1 night in Apr 2021

10/10 Excellent

Howard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

2/10 Terrible

Sara

Disliked: Cleanliness
Stayed 2 nights in Jan 2021

10/10 Excellent

Maricela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good job, keep it up 👍
It was amazing meeting their nice staff with sound public relations.
Stayed 3 nights in Dec 2020
Response from Shawn on Dec 19, 2020
Thank you for your feedback.

10/10 Excellent

Erin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely staying here again for business trips. Clean and friendly people.
Stayed 3 nights in Dec 2020
Response from Shawn on Dec 15, 2020
Thank you for your feedback!

6/10 Okay

Raul

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2020
Response from Shawn on Dec 15, 2020
Thank you for your score

10/10 Excellent

Juan M.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here multiple times,rooms are clean,spacious, parking lot is big plenty of parking. Parking lot is well lit, staff is courteous,polite, and professional. Ice machines work, not sure of washer and dryer on location, never asked to see if they had any on site. County police station and hospital right behind hotel. Will stay again.
Stayed 1 night in Sep 2020
Response from Shawn on Nov 17, 2020
Thank you for your feedback. See you soon!

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Shawn on Nov 12, 2020
Thank you for your score

10/10 Excellent

Royce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches on wall
Stayed 1 night in Nov 2020
Response from Shawn on Nov 6, 2020
Thank you for score and feedback. We sincerely apologize but I have call pest control and we got that taken care.

10/10 Excellent

Juan M.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is great, courteous,polite, and professional. Rooms are clean, and parking lot is well lit. Rooms easily accessible to vehicle.
Stayed 1 night in Sep 2020
Response from Shawn on Nov 3, 2020
Thank you for your feedback. We hope to see you soon.