Front of property - evening/night

Reviews of Cedar Creek Inn

2 out of 5
Cedar Creek Inn
352 E. Vaughan St., Bertram, TX

Reviews

7.8

Good

Rating 10 - Excellent. 84 out of 184 reviews" "
Rating 8 - Good. 44 out of 184 reviews" "
Rating 6 - Okay. 23 out of 184 reviews" "
Rating 4 - Poor. 16 out of 184 reviews" "
Rating 2 - Terrible. 17 out of 184 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

MIKE

Traveled with partner
Disliked: Amenities
Paid a very high price but was in the town my daughter had just moved to. Bed had sponge mattress. No anti skid mst in bathroom tub. It was ok but not a place to stay if you want quality.
Stayed 2 nights in Apr 2024
Response from Chris on Apr 27, 2024
Dear Mike, we appreciate your honest feedback. your review is essential to us. We have different kinds of beds and we are not sure about your preference for a soft bed over a hard one because most people don't like hard beds. We were still cheaper than any nearby motel that day. I keep my property safe clean calm environment. If you let us know when you book a room about your preference we can provide by your requirement.

10/10 Excellent

Tramaine

Stayed 2 nights in Apr 2024

6/10 Okay

andrew

Traveled with group
Liked: Cleanliness, staff & service
Good location to see the Eclipse
Stayed 1 night in Apr 2024
Response from Chris on Apr 11, 2024
Thank you for your review

2/10 Terrible

JScott

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were kicked out of our room after checking in. Then they doubled the price for a room with only one bed.
Stayed 1 night in Apr 2024
Response from Chris on Apr 11, 2024
Mr. Jscott Is Not a true statement. He doesn't have reservations in my property from Expedia in my system. Still, I tried giving them one bad room that was available because equlip there was no room in any place and he tried to get a room because no one found any room around 50 miles.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Chris on Apr 8, 2024
Dear Happy Guest Jonathan. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Bonnie

Stayed 1 night in Mar 2024
Response from Chris on Apr 27, 2024
Dear Happy Guest Bonnie. Thank you for giving us a perfect rating and recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

4/10 Poor

Lizbeth

Stayed 4 nights in Feb 2024
Response from Chris on Mar 21, 2024
Dear Guest Lizbeth. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly and helpful - they made the stay a joy!
Stayed 2 nights in Feb 2024
Response from Chris on Mar 6, 2024
Dear Guest Ben Thank you for sharing a review of your recent experience. Our team here at Cedar Creek Inn is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

4/10 Poor

Anne

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The property was old. There was nothing to make tea or coffee. The sheets had dirty marks on them. They also had small holes in them. The property was close to the train tracks.
Stayed 2 nights in Feb 2024
Response from Chris on Mar 6, 2024
Dear Guest Anne Thank you for taking the time to review your stay with us. We are so pleased that you felt the hotel was gorgeous and we aim to please our guests in every way. I am sorry but we had a coffee machine in rooms but from our experience we have to take it out from all other the er then office. We are so sorry but if you talk to innkeeper she could take care right away. Thank you

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is awesome,rooms are very clean
Stayed 1 night in Feb 2024
Response from Chris on Feb 23, 2024
dear Traveler Amanda. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Jackie

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was very nice and welcoming. We stayed here twice for work even though we were closer to a bigger town, it was worth the 15 mile drive for some peace and quiet.
Stayed 1 night in Feb 2024
Response from Chris on Feb 17, 2024
Dear Guest Jackie. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

10/10 Excellent

audelia

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and friendly staff!
Stayed 2 nights in Feb 2024
Response from Chris on Feb 17, 2024
Hey Audelia, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

10/10 Excellent

Summer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice clean property. Friendly. Convenient
Stayed 1 night in Feb 2024
Response from Chris on Feb 14, 2024
Dear Traveler Summer Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindsay the lady at the front desk was fantastic. She was able to find me a room for early check in since I had arrived at 11:00 am for a 1:00 pm funeral and needed to shower and change. She was amazing. She also found me some ice that night when I got back to my room and wanted to have a drink because the facility doesn't actually have an ice machine which is something they need to address is my opinion.
Stayed 1 night in Feb 2024
Response from Chris on Feb 14, 2024
Dear Guest Mark. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Jan 2024
Response from Chris on Feb 14, 2024
Dear Guest Joshua. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel
Stayed 1 night in Jan 2024
Response from Chris on Jan 31, 2024
Hey Joshua, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

4/10 Poor

Rebecca

Traveled with family
Disliked: Amenities
Very friendly & helpful lady at the desk, Lori. The bed was very nice & comfortable. Coffee was good in the office. There were no hangers or a place for luggage to be off the floor. The plug by the sink did not work. Finding the hot water in the shower was very tricky. Hot & Cold plate was upside down. No plug in tub to take a bath. We were there 3 nights & 2 were very noisy. Overall it was ok. Room 105 needs some TLC.
Stayed 4 nights in Jan 2024
Response from Chris on Feb 1, 2024
Thank you, Rebecca for taking time to leave us a review. We are very sorry to hear that you have noisy night, we have earplugs and Noice reduction machine, if you let us know we can tell customer who was making noise we are very Strick for night curfews if you let us know the problem so we can tell customer who making noise and give warning if still continue noise we let them checkout.

10/10 Excellent

Amanda

Liked: Staff & service, amenities, property conditions & facilities
Very clean,
Stayed 1 night in Jan 2024
Response from Chris on Jan 28, 2024
Thank you, Amanda. Thank you for sharing feedback on your experience at cedar Creek Inn. we take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

6/10 Okay

Dawn

Stayed 4 nights in Jan 2024
Response from Chris on Feb 14, 2024
Dear Guest Dawn. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

10/10 Excellent

Javier

Stayed 1 night in Jan 2024
Response from Chris on Jan 8, 2024
Thank you, Javier, for providing feedback on your recent experience at Cedar creek inn. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Rogelio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cedar Creek Inn
The staff was friendly and efficient, the room was clean and comfortable. I would return here for another business trip again if necessary.
Stayed 3 nights in Dec 2023
Response from Chris on Dec 21, 2023
Thank you, Rogelio, for sharing a review of your recent experience. Our team here at Cear Creek Inn committed to providing high quality customer service. and we're thrilled to hear that we made a good impression on you. We hope you'll visit us again soon. Thank you.

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully kept, quiet and cozy!
Stayed 1 night in Dec 2023
Response from Chris on Dec 17, 2023
Hi Patrick, we are so happy to hear you had a great experience at Cedar Creek Inn, your review made our day! Our whole team works very hard to keep our customers happy, but we can do it thanks to amazing customers like you. Thanks again, and we hope to serve you again son.

8/10 Good

Jon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This unassuming vintage property is very clean and right in town. The manager was beyond nice, and accommodated our requests. It's not the Ritz Carlton, but it doesn't claim to be in Bertram, and who expects that. It's a one block walk to The Standard on Vaugh, which is an excellent restaurant you would expect to find in a big city like Austin, Dallas, San Antonio, etc. I was thinking Bertram was a good Chicken-Fried-Steak & Beer town, but instead we had Duck Confit, Sea Bass, Salmon & Espresso Martini's. The 1935 Globe Theater was a great venue for a live show, and one block beyond. Have a nightcap and two blocks walk home to the hotel and you are set. I'd be glad to stay there again.
Stayed 1 night in Nov 2023
Response from Innkeeper on Nov 28, 2023
Thank you for the lovely, detailed review! Our small town is growing and we hope to keep improving our guest experience as more travelers find their way to Bertram. We look forward to your next stay!

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accomodating
Stayed 1 night in Nov 2023
Response from Innkeeper on Nov 28, 2023
Thank you for taking the time to review. We appreciate your input. Please stay with us when you travel near Bertram in the future!

2/10 Terrible

Nikoli

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Chris on Dec 16, 2023
Thank you, Nikoli for taking time to leave us a review. We are very sorry to hear that you did not like our services but if you let us know the problem so we can improve our service.

4/10 Poor

Tawana

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Staff was very nice but clothes left in room and recived another vlient's receipt.
Stayed 1 night in Oct 2023

2/10 Terrible

Chris

Disliked: Staff & service
Very rude front desk
Stayed 1 night in Oct 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Chris on Jan 8, 2024
Thank you, Joshua, for providing feedback on your recent experience at Cedar creek inn. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Stacy

Stayed 1 night in Sep 2023
Response from Chris on Sep 7, 2023
Thank you, Stacy, for providing feedback on your recent experience at Cedar creek inn. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I’ve been to
Great customer service and very friendly, reasonable prices and clean rooms. Definitely recommend!
Stayed 2 nights in Aug 2023
Response from Chris on Sep 3, 2023
Dear Guest Timothy. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

4/10 Poor

Melissa

Traveled with family
Liked: Staff & service
Checkin was great. Friendly and helpful and pointed us to delicious food. Room was ok outdated some. NO hot water at all and banging upstairs very early morning. Little expensive for no hot water
Stayed 1 night in Jul 2023
Response from Chris on Aug 2, 2023
Thank you for choosing Cedar Creek Inn. I am sorry you we had noisy customer but if you complain to office, we can take care or we have noise reduction device. We were full and all eight room workers maybe went same time shower and have problem for hot water.

8/10 Good

REBECCA

Stayed 1 night in Jul 2023
Response from Chris on Aug 9, 2023
Dear Happy Guest Rebecca. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 Good

Kim

Stayed 1 night in Jun 2023
Response from Chris on Jul 4, 2023
Dear Happy Guest Kim. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice little place
Stayed 1 night in Jun 2023
Response from Chris on Jun 30, 2023
Dear Happy Guest Jack. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean.
Stayed 1 night in May 2023
Response from Chris on May 21, 2023
Dear Guest Michael. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

8/10 Good

Katherine M

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful
Stayed 1 night in May 2023
Response from Chris on May 12, 2023
Dear Guest Katherine. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

8/10 Good

Nicole

Business traveler
Liked: Cleanliness, staff & service, room comfort
Nice stay in Bertram
We stayed here for 2 nights while in town for a gun show in Briggs. There is no other place to stay anywhere around there, so we were fine with this little motel. Check in was super easy & my husband said the lady at the front desk was very nice. The motel is definitely dated, but very clean. The shower was good, the AC worked great, the bed was slightly uncomfortable (but for sure not the worst bed we've ever slept in at a hotel/motel). The bathroom vanity/countertop was pulled away from the wall & there was a pretty good gap between the vanity & the wall where it has been gouped up with caulk several times, & our bedspread had some small holes in it, but otherwise everything was good. There was some type of antique car show in town apparently, because there were numerous Fieros in the parking lot, and when all of the guys that drove them returned, we could hear them outside pretty loudly, & through the walls too. I'm sad to know that a car that was new when I was in high school is an antique!! Also, there is no Keurig or mini coffee pot in the rooms---you have to use the Keurig in the office.
Stayed 2 nights in Apr 2023
Response from Chris on May 5, 2023
Dear Traveler. Nicole .Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hote

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Chris on May 18, 2023
Dear Happy Guest Victoria. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Lance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Susan, the manager, was very friendly and made us feel welcomed. Room was nice, quite and clean; no issues. It was well worth the price we payed.
Stayed 1 night in Mar 2023
Response from Chris on Mar 24, 2023
Dear Traveler Lance. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly service was awsome
Stayed 1 night in Mar 2023
Response from Chris on Mar 17, 2023
Dear Guest Andre. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

8/10 Good

Randy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Chris on Feb 25, 2023
Dear Guest Randy. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with

10/10 Excellent

Derrick

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The property was well-lighted making it easy to find at night. I stayed at the property during the recent cold snap here in Texas. We needed to find two additional rooms after the first night due to water pipe breaks in two houses as a result of the freezing weather. Susan, the desk manager, provided excellent support in meeting my needs during our stay. The rooms were clean and in very good condition, but the service was absolutely top-notch. I would stay here again when I'm in the area.
Response from Chris on Dec 30, 2022
Dear Guest Derrick. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Chris on Dec 2, 2022
Dear Guest Ryan. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

10/10 Excellent

Benjamin, Sugar Hill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable, clean and in a safe area. Staff was great.
Stayed 1 night in Nov 2022
Response from Chris on Nov 23, 2022
Dear Guest Benjamin. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

10/10 Excellent

Benjamin, Sugar Hill

Stayed 1 night in Nov 2022

8/10 Good

Christopher

Stayed 1 night in Nov 2022

10/10 Excellent

SHEILA

Stayed 2 nights in Oct 2022
Response from Chris on Oct 25, 2022
Dear Traveler Sheila Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Chris on Oct 20, 2022
Dear Traveler Rick. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in fairly late in the evening, staff was very accommodating, prompt, informative, and pleasant. The cleanliness of our room was probably the best I've seen at a motel ever! Very impressed! Quiet property, very clean as well. Bed was very comfortable. Room was spacious and decorated nicely. Would definitely stay at Cedar Creek Inn again!
Stayed 1 night in Oct 2022
Response from Chris on Oct 14, 2022
Dear Traveler Francis. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute & comfy
Very friendly & helpful. Great comfortable beds! Quaint & cute. Overall a great experience. I would stay again!
Stayed 1 night in Oct 2022
Response from Chris on Oct 11, 2022
Dear Traveler Lisa. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.