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Reviews of The View Inn & Suites

2.5 out of 5
The View Inn & Suites
3191 Highfield Drive, Bethlehem, PA

Reviews

7.0

Good

Rating 10 - Excellent. 316 out of 1004 reviews" "
Rating 8 - Good. 265 out of 1004 reviews" "
Rating 6 - Okay. 163 out of 1004 reviews" "
Rating 4 - Poor. 105 out of 1004 reviews" "
Rating 2 - Terrible. 155 out of 1004 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice place to stay. Staff was awesome. Rooms were clean. Breakfast was great.
Stayed 1 night in May 2024
Response from Front Desk on May 23, 2024
Thank you for your response.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from View Inn & Suites on May 23, 2024
Thanks for your response.

10/10 Excellent

kayli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean and quiet environment! Had no issues!
Stayed 1 night in May 2024
Response from Management on May 21, 2024
We’re really grateful and appreciate you taking the time to share your rating with us! We hope you come and visit us again soon, have a great week.

2/10 Terrible

Thomas

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They took money for room but I couldn't afford the ridiculous 2X from rate incidental charge to your credit card for 10 days. Totally screwed. At 57 years old, left with no place to stay with a roof because of simple greed. Icing on the cake...nonrefundable. I lost the only money I had for lodging so I was left to sleep in my car at a truck stop...40 degrees and raining. My advice...run far!
Stayed 1 night in May 2024
Response from Management on May 20, 2024
We do apologize for the inconvenience that was caused due to your situation and the requirements of the deposit. Although it is clearly stated in the reservation guidelines on the third party booking sight many overlook it at the time of booking. A 150.00 deposit is required at check-in for all guests, this allows us to protect the property from damages and smoking. Most if not all hotels, have this rule. It does show you only booked for 1 night and a one time courtesy refund was processed which can take 7-10 business days to be returned. Further more you did curse and yell at our front desk agent that was attempting to explain the policies and rules for the third party booking agency and our establishment. We ask that next time you please read over all rules and required deposits before booking at any hotel, and we will not be welcoming you back to ours. We have zero tolerance when it comes to cursing and ill behavior. We wish you the best and hope your situation gets better.

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and check out. Good breakfast options.
Stayed 1 night in May 2024
Response from Management on May 20, 2024
Thanks so much for sharing your experience with us.

8/10 Good

Kara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful!!! Everyone was so friendly and helpful. The room was nice, too. My only complaint is that the shower was not cleaned before we checked in. There was still someone else’s hair on the shower wall and some stains. Other than that everything was great.
Stayed 1 night in May 2024
Response from Management on May 20, 2024
Thank you for choosing our hotel to stay at. We appreciate your review!

8/10 Good

Lindell

All is well
Stayed 1 night in May 2024
Response from Management on May 20, 2024
We hope to see you again soon!

8/10 Good

Ruth

Liked: Cleanliness
Ok
Stayed 2 nights in Apr 2024
Response from Management on May 14, 2024
Thank you for staying with us, we appreciate your review.

10/10 Excellent

SANKET

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from The View Inn & Suites on May 13, 2024
Hi Sanket, Thank you for your positive feedback!

10/10 Excellent

Adrianne

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2024
Response from The View Inn & Suites on May 13, 2024
Thank you for your positive feedback!

10/10 Excellent

Ricky, Mastic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is one of the hidden gems in Pennsylvania to come and stay.
Stayed 1 night in May 2024
Response from View Inn on May 12, 2024
Thanks for your response.

10/10 Excellent

Isabella

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness
Need more work
Stayed 3 nights in Apr 2024
Response from Front Desk Supervisor on May 11, 2024
Thank you for your response.

8/10 Good

Daniel, Sunury

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
solid hotel, easy to get to/from interstate
Stayed 1 night in May 2024
Response from The View Inn & Suites on May 10, 2024
Thank you for your positive feedback!

10/10 Excellent

Azim

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The View Inn & Suites on May 10, 2024
Thank you for your positive feedback!

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awesome for the price and quality of the rooms and they serve breakfast you can’t beat it! I would definitely go back again
Stayed 1 night in May 2024
Response from The View Inn & Suites on May 6, 2024
Thank you for your positive feedback! We are so happy to hear that you enjoyed our breakfast.

4/10 Poor

Anthony, Sparrow Bush

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel outside had signs that states “please pardon our appearance renovating” Didn’t see much of that going on. Hallways going to stairwell and carpeting were filthy and smelled terrible. Room was fair, towels in bathroom were basically thrown on towel rack, not folded, A/C would only go down to 68 and it was hot and uncomfortable. Last morning of stay was woken up around 8:15a to banging out in hallway. I had hung the Do not disturb sign on door to sleep in but housekeeper pounded on the door several times and asked her to stop knocking on the door, she asked if I was getting out and this was at 9:30a I told no I wasn’t leaving until about 11am which is check out time she began yelling outside the door, I asked her to please leave me alone so I felt harassed for sure to leave so she could clean the room. Unprofessional and disrespectful to say the least.
Stayed 2 nights in May 2024
Response from The View Inn & Suites on May 6, 2024
Hi Anthony, we are currently under renovations & keep it blocked off for the safety of our guests. If you experience any issues with your room inform the front desk immediately. We did let you know at 11 am that it was check-out time. We do apologize your stay didn't meet your expectations.

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from The View Inn & Suites on May 6, 2024
Thank you for your positive feedback!

10/10 Excellent

Jose, Newark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and staff were great.
Stayed 1 night in May 2024
Response from The View Inn & Suites on May 4, 2024
Thank you for your positive feedback! We are happy to hear you enjoyed your stay with us & enjoyed our breakfast & staff!

2/10 Terrible

Chad

Disliked: Cleanliness, staff & service, property conditions & facilities
Bugs
Stayed 1 night in May 2024
Response from The View Inn & Suites on May 4, 2024
Hi Chad, We did remove what was found in the room & offered to switch the room. We hope you enjoyed your stay with us, we do apologize that you experienced this.

10/10 Excellent

Ercan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean bed, duvet, pillow, shower, amenities are excellent. The breakfast is great!
Stayed 1 night in May 2024
Response from The View Inn & Suites on May 2, 2024
Thank you for your positive feedback! We are glad you enjoyed your stay with us.

6/10 Okay

Wing

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Ok for the price. Thin wall.
Stayed 1 night in Apr 2024
Response from The View Inn & Suites on May 1, 2024
Thank you for your feedback!

10/10 Excellent

Kristie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room was comfortable and clean. A great value for the price.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 26, 2024
Thank you for your response.

8/10 Good

Mike

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from View Inn & Suites on Apr 24, 2024
Thank you for your positive feedback!

10/10 Excellent

Margaret

Hotel has aged a bit. Staff is excellent. Breakfast is very good
Stayed 1 night in Apr 2024
Response from View Inn & Suites on Apr 23, 2024
Thank you for your positive feedback! We are pleased to hear you enjoyed your stay with us!

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WELL WORTH THE PRICE
Stayed 3 nights in Apr 2024
Response from View Inn & Suites on Apr 22, 2024
Thank you for positive feedback!

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on May 11, 2024
Thank you for your response.

6/10 Okay

Isabella

Stayed 1 night in Apr 2024
Response from The View Inn & Suites on May 10, 2024
Thank you for your positive feedback!

4/10 Poor

Willliam

The deluxe King suite that I paid $120 for one night was absolutely nothing like they showed in the pictures the whole hotel look like it was an old church redone into a hotel the only difference between the deluxe suite and a regular hotel room I think was just the size other than that. there was nothing fancy about it. I should’ve just gotten a regular room. Other than that. Everything else was perfect. Staff was great. Food was excellent. It was crazy.
Stayed 1 night in Apr 2024
Response from View Inn & Suites on Apr 19, 2024
We are sorry you experienced that, our deluxe suite is how pictured online, we are correctly under renovations as you would of seen when you came into the hotel for your stay. We are glad that you enjoyed breakfast and had a great experience with our staff.

10/10 Excellent

Ricky, Mastic

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a very good hotel and it’s very nicely kept
Stayed 1 night in Apr 2024
Response from View Inn & Suites on Apr 18, 2024
Thank you for your positive feedback!

6/10 Okay

Kimberlee

It was an average quality hotel good for a quick stay for a weekend visit with family. I wouldn't vacation here, but I got a good night's sleep.
Stayed 2 nights in Feb 2024
Response from View Inn & Suites on Apr 17, 2024
Thank you for your feedback! We are in the process of renovations.

8/10 Good

Isabella

Free breakfast was good thank u
Stayed 1 night in Apr 2024
Response from View Inn & Suites on Apr 20, 2024
We are glad you enjoyed our breakfast.

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service were excellent, friendly and very helpful. Does need renovation, but is in process of doing so plan wise very good, no bugs or mold!
Stayed 2 nights in Apr 2024
Response from View Inn & Suites on Apr 17, 2024
Thank you for the positive feedback! We are glad that you enjoyed your stay with us!

10/10 Excellent

Jane Meredith, Bethlehem

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from View Inn & Suites on Apr 17, 2024
Thank you for your feedback!

8/10 Good

James

Liked: Staff & service, amenities
It was a nice stay..
Stayed 3 nights in Apr 2024
Response from View Inn & Suites on Apr 12, 2024
Thank you for your positive feedback!

2/10 Terrible

Lucinda

Disliked: Cleanliness, amenities, property conditions & facilities
Already submitted
Stayed 1 night in Apr 2024
Response from View Inn & Suites on Apr 9, 2024
Thank you for your feedback!

10/10 Excellent

Jehirin

Stayed 1 night in Apr 2024
Response from The View Inn & Suites on Apr 28, 2024
Thank you for your positive feedback!

4/10 Poor

Lucinda

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed as you rated this property as Good. It was Poor at best. YOU MUST INSPECT THIS PROPERTY NOW!! I have pictures for you to see. The carpet in my room was not only dirty But also unsafe! I'm disabled and there was No elevator and all their rooms on the first floor were suppose to being renovated.
Stayed 1 night in Apr 2024
Response from View Inn & Suites on Apr 7, 2024
Thank you for your response. We do apologize for your stay. We are in the middle of a renovation.

2/10 Terrible

Donald

Disliked: Amenities
Terrible they don’t advertise they need a deposit for the place of 150 smelled weird
Stayed 1 night in Apr 2024
Response from View Inn & Suites on Apr 7, 2024
Thank you for your response. On every website there is a section that goes over the deposits.

10/10 Excellent

Mary Anne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed here before and always had a nice stay.
Stayed 1 night in Apr 2024
Response from View Inn & Suites on Apr 6, 2024
We are happy to hear that you enjoyed your stay with us! Hope to see you again soon!

10/10 Excellent

Catie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from View Inn & Suites on Apr 4, 2024
Thank you for your positive feedback!

8/10 Good

Kevin

Liked: Staff & service, amenities
The location was excellent as far as accessibility to so many store, restaurants, etc; Hotel was a little dated condition wise. Carpet in my room had a distinct smell. Staff was excellent. Was a good stay.
Stayed 1 night in Mar 2024
Response from View Inn & Suites on Apr 4, 2024
We are glad that you had a great experience! We are currently working on renovations so we hope to see you back soon!

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from View Inn & Suites on Apr 1, 2024
Thank you for your positive feedback!

10/10 Excellent

Abdellatif

Stayed 1 night in Feb 2024
Response from View Inn & Suites on Mar 30, 2024
Thank you for your response.

8/10 Good

Clark

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from View Inn & Suites on Mar 30, 2024
Thank you for your response.

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from View Inn & Suites on Mar 29, 2024
Thank you for your feedback!

4/10 Poor

udean

Disliked: Staff & service, property conditions & facilities
Stayed 14 nights in Mar 2024
Response from View Inn & Suites on Mar 24, 2024
Thank you for your feedback!

10/10 Excellent

Patrick

Business traveler, Traveled with family
Liked: Staff & service
Staff was very friendly.
Stayed 1 night in Mar 2024
Response from View Inn & Suites on Mar 23, 2024
We appreciate your positive feedback!

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and reasonably priced. Will definitely stay again.
Stayed 1 night in Mar 2024
Response from View Inn & Suites on Mar 22, 2024
So happy to hear you enjoyed your stay!

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice. The room was clean. Breakfast was good and hot. The room didn’t have a remote to the television but they brought one up the next day.
Stayed 1 night in Mar 2024
Response from The View Inn & Suites. on Mar 20, 2024
Thank you so much for your feedback! Glad to hear you enjoyed your stay.

2/10 Terrible

Carmen

Stayed 5 nights in Feb 2024
Response from The view inn & suites on Mar 20, 2024
Thank you for your feedback.