From the open stinking sewer outside the hotel, to the lack of English-speaking staff, this so-called 4-star hotel is 2.5 stars at best. For the money they charge, it was abysmal. Creaky floors, poor service, noise outside our room... and the gall to charge $100/night. You're FAR better off going to the Trident hotel nearby- it sets the standard for fine hotels and service. Unfortunately it was all booked during our dates. Not staying here again.