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Reviews of Yellowstone Lodge

2 out of 5
Yellowstone Lodge
251 S. Electric Street, West Yellowstone, MT

Reviews

8.4

Very Good

Rating 10 - Excellent. 456 out of 1031 reviews" "
Rating 8 - Good. 371 out of 1031 reviews" "
Rating 6 - Okay. 122 out of 1031 reviews" "
Rating 4 - Poor. 58 out of 1031 reviews" "
Rating 2 - Terrible. 24 out of 1031 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jim

First room we had been put in had wet floors. Went to sit in the hot tub and it was cold.
Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Philip

Liked: Property conditions & facilities
I have all good things for the hotel and very easy to the park but the trouble was that I was too early as park does not open until 19th of April.!!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and space
Stayed 1 night in Apr 2024

8/10 Good

Christopher

Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was so nice
Stayed 1 night in Mar 2024

10/10 Excellent

Jannette

Liked: Cleanliness, staff & service, property conditions & facilities
Help us with being stuck in the snow.
Stayed 1 night in Mar 2024

4/10 Poor

Brett

Traveled with group
Liked: Cleanliness
Disliked: Amenities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel for the price
Stayed 2 nights in Mar 2024

8/10 Good

ying

Liked: Cleanliness, staff & service, property conditions & facilities
...

2/10 Terrible

jace

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
I didn’t like how the hotel receptionist would use fowl language in front of costumers and the rooms didn’t have working lights when we got here
Stayed 2 nights in Jan 2024

2/10 Terrible

David, Richfield

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no staff at the front desk. There was a number to call, which rang the front desk and of course no one answered.
Stayed 1 night in Dec 2023

8/10 Good

Winsora

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
No soap (even hand soap) in rooms. Pet friendly is a plus!
Stayed 1 night in Dec 2023

8/10 Good

Antonio

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

craig l

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No one to check us in. Had to call and wait 30 minutes for help. Breakfast was a joke, old cereal was it. Bottom of pool was was filthy dirty. Hot tub water was warm one day and cold the next.
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Not bad by any means, just not outstanding either
Stayed 1 night in Nov 2023

8/10 Good

Kathy

Traveled with partner, Traveled with family
The rooms were very clean!
Stayed 1 night in Nov 2023

8/10 Good

Arian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a last minute booking but very well worth it! Clean and quiet. Staff very polite and friendly. Continental Breakfast only reason why I knocked one star off but it still was a great experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Silvia, Phoenix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a great view. Does need some maintenance but other than that we loved it. Staff was great and very accommodating. I am sure we will be staying there in our next trip.
Stayed 1 night in Oct 2023

8/10 Good

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Michelle Brenda

Stayed 3 nights in Oct 2023

6/10 Okay

Josef

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Anirban

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay just outside Yellowstone entrance with few eateries and even Tesla supercharger
Stayed 2 nights in Oct 2023

8/10 Good

Ann

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Quiet property with friendly staff. Able to walk to shopping. Easy access to Yellowstone Park.
Stayed 6 nights in Oct 2023

6/10 Okay

YOUNG

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sarah

Stayed 1 night in Oct 2023

4/10 Poor

DAREN

Traveled with family
Disliked: Staff & service, property conditions & facilities
Had to wait to check in, room key didn't work on 1st try, tub drain was plugged and the tub insert has seen better days. The bed was decent and room was clean. The location to the West Yellowstone entrance was perfect. On our 2nd night there was someone coughing all night in the room next to us and it turns out it was the Front Desk Staff person. It served our purpose but I wouldn't choose to stay there again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free 24- hour self-service juices, fruits and coffee. Clean, cozy dining area.
Stayed 1 night in Oct 2023

10/10 Excellent

Jodi

Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Traveled with family
Stayed 1 night in Oct 2023

8/10 Good

Natalia, Twin Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed our 3 night stay at Yellowstone Lodge
Stayed 3 nights in Sep 2023

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT hotel! Everything about this place was wonderful, and .... the shower has decent pressure!
Stayed 2 nights in Oct 2023

10/10 Excellent

igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Thanh

Stayed 1 night in Oct 2023

10/10 Excellent

Cynthia N

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
Wyatt at the front desk was very nice
Stayed 1 night in Oct 2023

8/10 Good

edward

Stayed 1 night in Sep 2023

10/10 Excellent

Arlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful front desk. Room seemed very clean
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Traveled with family
7/10
Just an average run-of-the-mill family hotel. Rooms were big and clean. Everything is a little outdated. would give it a 7/10
Stayed 1 night in Sep 2023

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, room comfort
Resort town prices, lower your expectations
Kinda crappy for the money you pay, but that’s what you get in a resort town. Beds were fine, condition of the place overall is kinda rundown. Breakfast was pretty good! Indoor pool doesn’t open until 9 so don’t plan on sneaking in a swim before going back to the park if you want to get there at a decent time.
Stayed 1 night in Oct 2023

10/10 Excellent

Diane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!
Stayed 2 nights in Sep 2023

8/10 Good

James

Stayed 5 nights in Sep 2023

8/10 Good

Duane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Katie

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023

2/10 Terrible

Deborah

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
On arrival we were struck by the dated decor. On checking in we were given 2 key cards, which didn’t work. Returned them to desk, the keys were reprogrammed and, again, didn’t work. Went down again to reception and he gave me a ‘master’ keycard which worked. The room was next to an elevator, the fan in the bathroom sounded like a jet engine, the fridge sounded like a motor engine. I asked for another room. We were given the key to another room. Upon entering we found the room was occupied, the occupant was in the shower! So… back to reception. So now,completely fed up with the whole experience we asked him to find us another hotel in the area. Unfortunately all hotels were full. So we were stuck with this place! We were then given keys to another room, happily this time an unoccupied room, guess what? Keys didn’t work! They were reprogrammed again, still didn’t work! This time the receptionist came up with me, tried the keys and they didn’t work! He then used his master key. I asked him to stay with me while I checked the room, the fan was as noisy as in the previous room. I asked him to disconnect the fan, which he did. I turned off the fridge and air conditioning unit which were unbelievably noisy and decided to make the best of it. When we returned in the evening and heard the noise and we discovered the room was above the pool ventilation fan shaft which comes on at night. Avoid this hotel at all costs!
Stayed 2 nights in Sep 2023

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities
Great service and courteous
Stayed 1 night in Oct 2023

10/10 Excellent

Larry

Stayed 1 night in Oct 2023