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Reviews of Comfort Inn Bessemer Birmingham South

2.5 out of 5
Comfort Inn Bessemer Birmingham South
5051 Academy Ln, Bessemer, AL

Reviews

8.0

Very Good

Rating 10 - Excellent. 33 out of 88 reviews" "
Rating 8 - Good. 32 out of 88 reviews" "
Rating 6 - Okay. 9 out of 88 reviews" "
Rating 4 - Poor. 11 out of 88 reviews" "
Rating 2 - Terrible. 3 out of 88 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Austin

Stayed 1 night in Apr 2024

8/10 Good

Gary

Traveled with partner
Could be in better condition for the money.
Stayed 1 night in Mar 2024

10/10 Excellent

Vickie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and accommodating. Very clean.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For those like us, that just wanted a comfy place to stay after the game this was perfect and a 1/3 of what the rooms were going for in Tuscaloosa. About a 45 min drive. Clean and comfy.
Stayed 1 night in Sep 2018

8/10 Good

rosie, Tuscaloosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel,only thing the elevator stop working,and some men was standing in front of hotel.I was very pleased with the ease of checking in.it closed to food places.
Stayed 1 night in Aug 2018

8/10 Good

Shelia

Liked: Staff & service, room comfort
Not a bad trip overall
It was a great stay for my business trip. The owner could benefit from updating the carpet on the halls and stairs- shows a lot of wear and tare.
Stayed 4 nights in Jul 2018

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Absolutely amazing
Stayed 1 night in May 2018
Response from K on Jul 4, 2018
Thank your , Hope to see you and your family again

8/10 Good

Diane, Tennessee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ball Game weekend stay
Check in was easy and staff very friendly. Room was nice. Two queen beds very comfy. Pillows could have been better. Nice shower after I figured out the hot water was just in the middle instead of all the way to the left! Phone was dead. I used my cell phone but still should've had a working phone. Will stay there again. We were gone most of the time but very convenient to Tuscaloosa and the price was great.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nice, quiet and clean
We had a very good experience from Checkin to Checkout. We were given a room with only a king bed and came back down and requested 2 doubles beds and the attendant was very nice about and switched us no problem. The hotel is nice and quiet. The bathroom could use an update, moldy grout, etc but overall we were very pleased.
Stayed 2 nights in Sep 2017

10/10 Excellent

Hubert, Bessermer, AL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Absolutely wonderful! I had a great stay. My room was conveniently located to great resturants and the hotel was located right adjacent to the intetstate. My bed was comfortable and I slept like a lamb. I highly recommend to everyone for a great night of rest!
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night Stay
Perfect spot for a pit stop on our travels.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great we enjoyed everything. Kids enjoyed the pool.
Stayed 3 nights in Jul 2017

6/10 Okay

Amber

Liked: Room comfort
First room smelled musty and cigarettes (even though no smoking alllwed?) commode barely flushed and was dirty. And, room phone didn't work. Was told at first no other rooms were available. She then took us to 3 rooms that were "magically" now available and the first two smelled like stale mildew. The lady said they all smell like that. The 3rd room though smelled fine. Def not worth the money.
Stayed 2 nights in Jul 2017

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home time rest
I was very happy with the room and staff will stay here again
Stayed 2 nights in Jun 2017

8/10 Good

Christy

Liked: Staff & service
Smells powerful
The second floor smells like weed. Especially our room.
Stayed 1 night in Jun 2017

8/10 Good

natasha

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

4/10 Poor

tom, north carolina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This motel needs freshened up
The overall quality of this motel is not in good shape. It is probably time for an update, it smells, and it looks tired and really needs brought back to a nice motel, it could be, I have owned three oceanfront motels and I fully understand what is required annually and on 5 year plans, this one is due. At least use a better cleaning fluid that indicates the room was cleaned and no smoking or pets should be allowed ever.
Stayed 1 night in Jun 2017

8/10 Good

clayton

Liked: Staff & service, room comfort

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, quite and easy access.

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
Great stay, great price

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
First room we got was so smoky it made our eyes water. It also smelled like wet pets. We changed to another room that had electrical wires hanging from the ceiling, the bath room needed a good cleaning & there was a very loud motor outside the room that you could hear all night. Great location but it needs remodeling!

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great weekend getaway

10/10 Excellent

Sue, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel, nothing to complain about.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The doors were dirty and there was a hole in one of the walls. There were also knats flying in the room. I will not be staying at this particular hotel again.

10/10 Excellent

Debbie, Beaumont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room!
The room design is really nice!

6/10 Okay

Pamela

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Marie, Fort Mill, SC

Disliked: Cleanliness, staff & service
General staff is friendly. Hotel cleanness is bad
There were dried blood spots on the white bed linen which I reported to the front desk and which I also took pictures of, AND my friend whom I shared the room with discovered a LIVE roach crawling INSIDE the bed, between the sheets, which we also took pictures of with our cell phone and also showed to the front desk representative.We were told that the manager will touch based with us once he will be back. but as of today.... a week later nobody from the management of this hotel contacted us in any way shape or form.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dean, Savannah, GA

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect location for my purpose
All was great except for the agent that signed us in. She didn't seem happy and it bled over to us. Seemed in a hurry to get rid of us. Other than her the staff was super friendly.

8/10 Good

Nanette, Louisiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the hotel was very nice, however, we could not log into the internet, although we were told just to use our room number and last name. Additionally, the elevators were broken, and the stairs or different elevators were the only option.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Derrick, Atlanta Ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice and quiet

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The front door did not latch so the room was left unlocked when I was out of the room. Also, saw numerous roaches around the sink in the bathroom. I will not return to a Comfort Inn hotel

4/10 Poor

Cynthia, C, Tennessee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
My stay was ok. But did not meet my expectations!
My stay was ok. My original room had the smell of pet urine.They gladly changed my room. Although being a pet friendly facility, they must make sure that the accommodations for people that do not have pets, is clean.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stay at this hotel every time and love it!

10/10 Excellent

Mary, Mulga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
My stay was wonderful the staff eas friendly and helpful

4/10 Poor

Wanda, Alabama

Disliked: Cleanliness, property conditions & facilities, room comfort
Not Your Usual Comfort Inn
Had to wait approximately minutes for someone to show up at check in desk. The lobby was the size of a walk in closet. Our room was old looking. The bathroom was small, you had to open door step in, back up by commode and then close door. The back exit had no door handle or security , just a big hole. Anyone could open it.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay. Hotel was very clean and comfortable.

10/10 Excellent

John R, Huntsville AL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Football trip
Pleasant stay with courteous staff

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Tomi

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Fine for one night.
It was clean, bed was comfortable. The only complaint I would have is the shower didn't have a shower curtain. And the stopper in the sink didn't work, it kept filling up with water.