Exterior

Reviews of La Quinta Inn by Wyndham Birmingham - Inverness

2.5 out of 5
La Quinta Inn by Wyndham Birmingham - Inverness
513 Cahaba Park Cir, Birmingham, AL

Reviews

6.6
Rating 10 - Excellent. 211 out of 1002 reviews" "
Rating 8 - Good. 277 out of 1002 reviews" "
Rating 6 - Okay. 207 out of 1002 reviews" "
Rating 4 - Poor. 159 out of 1002 reviews" "
Rating 2 - Terrible. 148 out of 1002 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The free breakfast was great! The beds were comfortable and everything was clean. Everyone slept well.
Stayed 1 night in Apr 2024

4/10 Poor

Keith

Disliked: Property conditions & facilities
Not very nice around the property. Interior painted walls are in weird colors and coloring within the lines was not a requirement. TV selections were poor - no Espn. Poor maintenance evident as the return spring on our door was dangling. We will be back in the area but staying elsewhere.
Stayed 1 night in Apr 2024
Response from kt on Apr 12, 2024
Thanks to stay at La Quinta Birmingham. your review is very importance for us . sorry for any inconvenience.

10/10 Excellent

Darren

Stayed 3 nights in Mar 2024
Response from kt on Apr 14, 2024
We are so happy to hear that you enjoyed your stay with us

6/10 Okay

Erica

Stayed 4 nights in Feb 2024
Response from kt on Apr 12, 2024
thanks to stay at La Quinta Birmingham .sorry for any inconvenience . will try to give best service to over customer

8/10 Good

jenine

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to where I needed to be but Expedia didn’t send my payment so it took 45 min to get that straightened out.
Stayed 1 night in Feb 2024
Response from kt on Mar 19, 2024
very sorry for the inconvenience

8/10 Good

Tracy

Stayed 1 night in Feb 2024
Response from kt on Apr 14, 2024
We're committed to continuous improvement, and your feedback helps us immensely. If there's anything you'd like us to focus on for a future visit, please don't hesitate to let us know. Looking forward to serving you even better next time.

8/10 Good

Fitzgerald

Liked: Cleanliness, property conditions & facilities
Was ok. Thank you. Value
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 24, 2024
Dear Fitzgerald,Thank you for your feedback and rating. We're glad to hear that you found value in your stay with us. If there's anything specific we can improve upon to make your next stay even better, please feel free to let us know. We appreciate your business and hope to welcome you back in the future.Sincerely, Hotel Manager

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 19, 2024
Dear Victoria,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

10/10 Excellent

Alissa

Stayed 1 night in Jan 2024
Response from Hotel Manager on Feb 1, 2024
Dear Alissa, Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating will motivate us to improve our hospitality. I hope to see you again soon!!! Regards, Hotel Manager

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Dec 2023
Response from Hotel Manager on Dec 27, 2023
Dear Joseph,Thank you for the perfect 5/5 rating! We're pleased to hear that you found your experience very nice. If there's anything specific you particularly enjoyed, or if there's anything we can improve upon, please feel free to share. We appreciate your feedback and hope to welcome you back for another positive experience in the future!Sincerely, Hotel Manager

2/10 Terrible

Jimmy

Business traveler, Traveled with partner
property was ok, but they charged my credit card twice.
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 20, 2023
Dear Jimmy,We apologize for any inconvenience you experienced with the double charge on your credit card. We have taken note of your comments and will review and investigate them further. Please give us some time so that we can verify your claims.Sincerely, Hotel Manager

10/10 Excellent

LASHONDA

Stayed 1 night in Dec 2023
Response from SAM on Dec 9, 2023
THANK YOU

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Doing some updates here but lady was great at desk checking me in. Very nice. Will stay again
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 6, 2023
Dear Robert,Thank you for the positive feedback and the 5-star rating! We're glad to hear that the staff, despite ongoing updates, provided excellent service during check-in. We look forward to hosting you again on your next visit and appreciate your continued support. Safe travels!Sincerely, Hotel Manager

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Breakfast options were good. Room was clean and comfortable. The floor was a bit sticky in our room in certain areas. We will definitely stay here again.
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 14, 2023
Dear Patrick,Thank you for the perfect 5/5 rating and the positive feedback about your stay. We're pleased to hear that the staff was friendly, the breakfast options were good, and your room was clean and comfortable. We apologize for the inconvenience with the sticky floor in certain areas, and we appreciate your understanding. We look forward to welcoming you back for another enjoyable stay in the future. Safe travels!Sincerely, Hotel Manager

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 10, 2023
Dear Jason,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Hotel Manager

8/10 Good

Joe

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Oct 30, 2023
Dear Joe, Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager

2/10 Terrible

Tyies

Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 31, 2023
Dear Tyies,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great breakfast
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 27, 2023
Dear Roger,Thank you for the excellent rating! We're delighted to hear that you found our staff nice and enjoyed the great breakfast. Your feedback is appreciated, and we look forward to serving you again in the future.Sincerely, Hotel Manager

10/10 Excellent

Symone

Liked: Cleanliness, staff & service, amenities
Actually enjoyed it.. rooms are spacious, yes they are doing some renovations so it’s not the prettiest walking in but you can see the vision, smell pleasant while walking in.. not bad for the price.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 24, 2023
Dear Symone,Thank you for your positive feedback and for appreciating our efforts to improve the property through renovations. We're glad you enjoyed your spacious room and the pleasant ambiance despite ongoing changes. Your support is valued, and we hope to continue providing a great experience at a reasonable price on your future visits.Sincerely, Hotel Manager

8/10 Good

TYNISHA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 22, 2023
Dear TYNISHA, Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager

10/10 Excellent

Ken

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice economic option for trip to Birmingham
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 21, 2023
Dear Ken,Thanks for using some of your valuable time to write this review. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest. Your repeat business would very much be appreciated. Thanks again for saying what you think. It's very helpful.Sincerely Hotel manager

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 3 nights in Oct 2023
Response from Hotel Manager on Oct 21, 2023
Dear Kimberly,Thank you for your perfect rating! We're pleased to hear that everything met your expectations during your stay. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

8/10 Good

Krista

Stayed 2 nights in Oct 2023
Response from Hotel Manager on Nov 6, 2023
Dear Krista,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

4/10 Poor

Satish

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was making weird noises when I teied to turn n toss. I couldn't sleep well. The A/C or Heat is very noisy. Very limited breakfast options. Overall not worth $80 a night. I stayed in better Laquinta before but this particular one is not worth it.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 11, 2023
Dear Satish,We're sorry to hear about the issues you encountered during your stay. Your feedback regarding the bed, A/C or heating system, and breakfast options is important, and we'll address these concerns to enhance our guests' experience. We appreciate you bringing this to our attention and apologize for falling short of your expectations. If you decide to stay with us again, we'll strive to provide a more satisfactory experience.Sincerely, Hotel Manager

10/10 Excellent

Timothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flat & Hard Pillows, bring your own from home!
The hotel has recently been remodeled, very nice. Only complaint I have is the pillows are very flat & hard, bring your own from home!
Stayed 2 nights in Oct 2023
Response from SAM on Oct 10, 2023
THANK YOU

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth the price!
We were in Birmingham for the Barber Vintage Motorcycle Fest. This hotel was well worth the price. I really appreciate how they did not gouge their prices like many and most hotels because of the Barber Fest. It’s a clean hotel and appears to have had upgrades done and still upgrading. The beds and pillows are comfortable, which was a concern for me because I normally sleep in a recliner due to my back and other injuries. I slept well in this Hotel’s bed so I am well pleased! The shower was awesome too, just be careful of the slick tub. They should have a anti slip mat in the tub but just needed to be cautious. Oh and the breakfast is pretty good, we enjoyed it every morning. Overall it was a great stay and we will consider staying here again next time we’re in Birmingham.
Stayed 2 nights in Oct 2023
Response from SAM on Oct 10, 2023
THANK YOU

8/10 Good

Scott

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room had been remodeled but bathroom wasn’t. Bed made loud noise any time you got in or out. Staff very nice. Breakfast was ok.
Stayed 3 nights in Oct 2023
Response from Hotel Manager. on Oct 10, 2023
Dear Scott,Thank you for sharing your feedback with us. We appreciate your compliments about our friendly staff. However, we're sorry to hear about the issues you encountered during your stay. We apologize for the inconvenience with the room's noise and the bathroom not being remodeled. We hope you'll give us another opportunity to provide you with a more enjoyable experience in the future.Sincerely,Hotel Manager

8/10 Good

Clay

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 10, 2023
Dear Clay,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

10/10 Excellent

Marilyn, EDWARDS

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and furnishings. Quick checkin
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 6, 2023
Dear Marilyn,Thank you for your 5-out-of-5 rating! We're pleased to hear that you had a nice room with good furnishings and a quick check-in experience. We look forward to serving you again!Sincerely, Hotel Manager

8/10 Good

Rachel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The area wasn’t bad. The staff was nice. Only bad was the people staying next to us were a little loud but otherwise I will stay there again.
Stayed 3 nights in Sep 2023
Response from Hotel Manager on Oct 3, 2023
Dear Rachel,Thank you for your 4 out of 5 rating and for providing feedback on your stay. We're glad to hear that you found the area to be acceptable and the staff to be nice. We apologize for the noise disturbance from neighboring guests and appreciate your understanding. We look forward to welcoming you back for another stay, and we'll strive to make it an even better experience next time.Sincerely, Hotel Manager

6/10 Okay

Alicia

The prices for the dog fees were not clear. I thought the fee was $25 for two pets. Then when I checked it was told it was $35 per dog. I did get it down to $50 for 2 but the hotel room was only $90. I think that is high for a chain of hotels that didn’t use to charge at all.
Stayed 1 night in Sep 2023
Response from Hotel manager on Sep 25, 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 Okay

Beverly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Family Vacation 2023
We stay at laquinta when we travel as they accommodate our pets.. This location overall was nice however I wish the beds werent so high off the ground makes it hard when traveling with elderly parents.It would also be helpful if all bathrooms had handle to get in and out of shower since there are no non slip adhesive in the shower floor.. Lighting in the bathroom vanity area not practical at all..
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 11, 2023
Dear Beverly,Thank you for sharing your feedback about your family vacation stay. We appreciate your loyalty to La Quinta and are glad to hear you had an overall nice experience. Your suggestions regarding bed height, bathroom safety features, and lighting are valuable, and we will take them into consideration for potential improvements. We want all our guests to have a comfortable and safe stay. If you have any other comments or concerns, please feel free to share them with us. We hope to welcome you and your family back on your future travels.Sincerely, Hotel Manager

10/10 Excellent

Thomas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous attendant at check-in. Will definitely chose LaQuinta hwy 280 Birmingham, AL next time.
Stayed 2 nights in Sep 2023
Response from Hotel Manager on Sep 11, 2023
Dear Thomas,Thank you for your recent stay at our property. It has been a great pleasure having you as our valued guest. We are immensely grateful for your positive comments. Our team is delighted to read that you enjoyed the friendly service of our staff. We look forward to your next visit.Sincerely,Hotel Manager

6/10 Okay

Denise

Traveled with family
Liked: Staff & service, property conditions & facilities
The room was average. Floor was dirty…needed a good mopping. Front desk was friendly.
Stayed 2 nights in Sep 2023
Response from Hotel Manager on Sep 9, 2023
Dear Denise,Thank you for sharing your feedback. We're pleased to hear that the front desk staff was friendly. However, we apologize for the cleanliness issue with the room's floor. Cleanliness is important to us, and your comments will be addressed to ensure a better experience for future guests. If you have any additional comments or suggestions, please feel free to share them. We appreciate your input.Sincerely, Hotel Manager

8/10 Good

Macon

Stayed 1 night in Jul 2023
Response from Hotel Manager on Sep 6, 2023
Dear Guest, Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Cranford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very courteous and the rooms were clean and Quiet! Breakfast was good!
Stayed 4 nights in Aug 2023
Response from Hotel Manager on Sep 5, 2023
Dear Guest,Thank you for taking the time to share your positive feedback with us. We're delighted to hear that you found our staff courteous, your room clean and quiet, and that you enjoyed our breakfast. Providing a comfortable and pleasant stay for our guests is our top priority, and it's great to know we met your expectations. Should you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to hosting you again on your next visit.Sincerely,Hotel Manager

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and friendly.
Stayed 1 night in Aug 2023
Response from Hotel Manager. on Aug 24, 2023
Dear Carmen,Thank you for taking the time to acknowledge our staff's helpful and friendly nature. We pride ourselves on providing excellent customer service, and it's always wonderful to hear that our efforts have made a positive impact on our guests' experience. We'll be more than happy to assist you. We look forward to serving you again.Sincerely,Hotel Manager

8/10 Good

Tejomai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and they even gave us some breakfast to eat even after breakfast hours, such a sweet people.
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 19, 2023
Dear Tejomai,We're delighted to hear that you had a positive experience during your stay. It's great that you found the hotel clean and that the staff went out of their way to provide you with breakfast even after breakfast hours. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future for another sweet and comfortable stay!Sincerely, Hotel Manager

10/10 Excellent

Ann

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Aug 2023
Response from Hotel Manager on Aug 16, 2023
Dear Ann,Thank you for your feedback! We're glad to hear that you found our location convenient. We value your input and hope to have the opportunity to serve you again in the future.Sincerely, Hotel Manager

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 6, 2023
Dear Susan, Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager

6/10 Okay

Moises

Traveled with family
Disliked: Amenities
Location
Stayed 2 nights in Jul 2023
Response from Hotel Manager on Aug 1, 2023
Dear Moises,We hope that you enjoyed our location! If there's anything specific you liked about it or any suggestions you have for improvement, we'd love to hear them. Thank you for staying with us, and we hope to welcome you back in the future!Sincerely, Hotel Manager

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a ton of easy fast food options. Good breakfast offerings with eggs & sausage in addition to the usual waffle maker, yogurt and cereal.
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 26, 2023
Dear Jeffrey,Thanks for your kind words about our hotel and for spelling out the things you liked most about our breakfast. We take pride in serving guests right, and I hope you have many more opportunities to stay with us in the months and years ahead. We’ll always be here for you when you need a great place to stay.Sincerely,Hotel Manager.

10/10 Excellent

Echoe

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2023
Response from Hotel Manager. on Jul 24, 2023
Dear Echoe,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 Excellent

ADAM

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from SAM on Jun 20, 2023
THANK YOU

6/10 Okay

Kelly

Liked: Staff & service
Stayed 1 night in Jun 2023
Response from SAM on Jun 20, 2023
THANK YOU

8/10 Good

Martha

Stayed 1 night in Jun 2023
Response from Hotel Manager on Jun 28, 2023
Hello Martha,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again.Sincerely,Hotel Manager.

10/10 Excellent

Jacarri

Stayed 1 night in May 2023
Response from SAM on Jun 20, 2023
THANK YOU

8/10 Good

Quoteshia

Liked: Staff & service
Stayed 1 night in May 2023
Response from SAM on May 15, 2023
THANK YOU

8/10 Good

Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from SAM on May 15, 2023
THANK YOU

8/10 Good

Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from SAM on May 15, 2023
THANK YOU