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Reviews of The Strawberry Bank

3 out of 5
The Strawberry Bank
Main Road, Meriden, Solihull, England

Reviews

8.0

Very Good

Rating 10 - Excellent. 334 out of 852 reviews" "
Rating 8 - Good. 301 out of 852 reviews" "
Rating 6 - Okay. 126 out of 852 reviews" "
Rating 4 - Poor. 58 out of 852 reviews" "
Rating 2 - Terrible. 33 out of 852 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Ian Scott

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Kirsty

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The smell of damp in the room and strong smell of paint
Stayed 2 nights in Mar 2024

10/10 Excellent

Kiran

Stayed 1 night in Feb 2024

6/10 Okay

Lee

Business traveler
Liked: Cleanliness, staff & service, amenities
No hot water most of the time for a shower. Breakfast selection was a bit limited. No vegetarian options like sausages etc. Beds need to be replaced as they are uncomfortable. WiFi was poor at times. Think this was down to when more people connected. Other than those issues the stay was OK.
Stayed 4 nights in Feb 2024

6/10 Okay

Martin

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Below average standards
Hotel staff need to smile now and again, all the staff looked like they really didn’t want to be there. A good morning and a smile will go a long way. The Hotel looks very tired, paint coming off the walls and generally run down. The stair wells going upstairs stunk of cigarette smoke and the upstairs hall smelt of weed. The location is good and stunning views from the rear of the Hotel.
Stayed 2 nights in Feb 2024

6/10 Okay

Niklas

Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great staff, food good, lovely location
Stayed 1 night in Feb 2024

2/10 Terrible

Alyson

Stayed 3 nights in Feb 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and helpful. Very good value for the facilities. A little tired in places but effort has been made to present as well as possible and clean. Restaurant had a good atmosphere and staff provided good friendly service. Sat and relaxed in front of fire after our meal and it was a pleasant and enjoyable experience. Overall - excellent value. Receptionist most helpful and friendly too.
Stayed 1 night in Feb 2024

8/10 Good

Bernadette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant lobby with nice smelling candle, nice room, very nice bar and restaurant
Stayed 1 night in Feb 2024

6/10 Okay

Kim

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Looking very tired, room 326 had a tiny electric radiator and Tuesday on arrival was freezing cold and radiator couldnt warm room up. Complained and a portable electrical radiator was provided which helped.
Stayed 3 nights in Feb 2024

6/10 Okay

Steve

Business traveler
Liked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Mrs Denise

Traveled with partner
Liked: Staff & service, amenities
People being warned of potential vehicle content theft as shows on at NEC Lots cctv but ………
Stayed 1 night in Feb 2024

4/10 Poor

Russell

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Dated and needing wormlk!
Very dated with poor maintenance - damp walls in corridor and curtains hanging off at both ends in room - bed comfy but definitely can see why this was cheap compared to others in the area
Stayed 2 nights in Feb 2024

8/10 Good

Bill

Stayed 1 night in Feb 2024

2/10 Terrible

Jorge Nuno

Stayed 3 nights in Feb 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay - clean, comfortable & with a pub too !! Food I thought was expensive, so just had a few beers. Will stay again if I need to stay in the area again👍
Stayed 1 night in Feb 2024

10/10 Excellent

RICHARD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location for NEC
Stayed 2 nights in Feb 2024

8/10 Good

Silke

Business traveler
Liked: Cleanliness, staff & service
Average
Very conveniently located for NEC. Fairly comfortable. Food very average. Car parking very good and close to pub and other eateries. Could do with new carpets in some areas.
Stayed 3 nights in Feb 2024

6/10 Okay

Niklas

Business traveler
Disliked: Staff & service
Ok, for a night or two
Ok hotel for a night or two. However, the staff is not very service minded, and not very helpful. I stay there only for the price you pay for it
Stayed 2 nights in Jan 2024

8/10 Good

Sarah

Stayed 1 night in Jan 2024

8/10 Good

Bill

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel, lovely staff, very comfortable, definitley recommend
Stayed 1 night in Jan 2024

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Judith

Traveled with group
Disliked: Staff & service, property conditions & facilities
My friend and I stayed for one night, Saturday the 8th Jan 2024. The staff was very friendly and helpful. we had a large room.. a few issues.. wall paper was coming off the wall behind the bed, toilet seat was loose, the heaters were old. worked after a while the room became warm. the hall way was cold and plaster coming off . It needs a bit of TLC. but would stay again..
Stayed 1 night in Jan 2024

6/10 Okay

Darril

Business traveler
Liked: Cleanliness, room comfort
No hot water
It was ok, but for the week our team was there, they had no hot water in the showers. This was reported and still no hot water. Our company Van had been broken into, and apparently it’s a hot spot for vans. Another set of vans broken into a couple of weeks ago.
Stayed 4 nights in Jan 2024

6/10 Okay

Neil

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Andrew

Stayed 1 night in Dec 2023

8/10 Good

Juliet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, we stayed overnight before flying from Birmingham airport. Quiet location. Comfy bed and the room has a desk which is good if you need to do work. All in all, no complaints.

2/10 Terrible

Ron

Stayed 1 night in Dec 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Adam

Business traveler
Good cheap, no frills digs. Good nights sleep and good value for money, but not the best in quality.
Stayed 1 night in Nov 2023

6/10 Okay

Robert

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold
The place was freezing cold , and the further down the corridor your room the colder it got.
Stayed 1 night in Dec 2023

10/10 Excellent

Kei Yau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Cath on Dec 10, 2023
Thank you so much for your positive review, We appreciate your input.

10/10 Excellent

Clare

Stayed 1 night in Dec 2023

6/10 Okay

Nick

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Couple changes could be a great hotel .
Nice staff , couple issues with room . Zero degrees outside , walking into the room couldn’t have been much warmer . Old style electric radiator that was slow to warm the room and an old fashioned loudly ticking manual timer fitted to it . So essentially the choice became sleep or put up with the cold . Groundfloor rooms suffer with paper thin walls and more importantly , ceilings . Rooms could also do with curtains , feels quite and bleak cold in terms of decor . Positives , comfy bed , good shower , decent wifi , good size TV . Food was good in the pub too .
Stayed 2 nights in Nov 2023

4/10 Poor

Russ

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
But of a dump, very uncomfortable bed, unclean bathroom with the glass shower door hanging by a thread. Nobody on reception to help with issues. Breakfast in the morning is very limited if you don’t eat meat but you still get charged £12.95 even though half of the menu isn’t available to you. Very poor Hotel with clueless staff that wonder around with no direction at all. The only decent member of staff was the woman behind the bar in the evening. I would t go there again if they paid me.
Stayed 1 night in Nov 2023

8/10 Good

elizabeth

Stayed 1 night in Nov 2023

6/10 Okay

Steven

Traveled with partner
Liked: Cleanliness, staff & service
Good location for nec
Stayed 2 nights in Nov 2023

10/10 Excellent

Lizzie

Stayed 1 night in Nov 2023

8/10 Good

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities
good food and bar, good quality for the price, useful for NEC. good parking. helpful staff.
Stayed 1 night in Nov 2023

4/10 Poor

John

Traveled with partner
Liked: Staff & service
On first impression the outside looked nice but as walking down the corridor the paint was flaking and looks like damp and mould on the ceilings. The food was very nice. The bed was comfortable and the shower room was very clean.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nic picking
I just amazed that with a little tidy up it would be great, as in redecoration, so a proper rub down, and paint. Front door had a batten starting to depart. Insude thevroom was good, ever so slight mould roundvthe shower tray, byt the wrong shower hose was fitted so the shower head keft falling out the holder , silly really room 125
Stayed 1 night in Nov 2023

8/10 Good

emma

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely, comfy stay
Lovely location, fantastic breakfast, comfy bed. Nice shower. Only little things were that the room was quite dark, needs another light and no plug sockets near beds for charging. Oh and we needed a little drink and snack after a concert (back after midnight) and the vending machine was almost empty so couldn't. All staff were lovely and helpful and we would stay again.
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Noisy
Very noisy so if you are looking for a good nights sleep then this place is not recommended!
Stayed 1 night in Nov 2023
Response from Cath on Nov 9, 2023
Good afternoonSorry you were disappointed with your stay but we do appreciate your feed back.Thank you

8/10 Good

Mandinika

Stayed 1 night in Nov 2023