Interior entrance

Reviews of Grand Hotel

4 out of 5
Grand Hotel
Frunze 428, Bishkek

Reviews

8.4

Very Good

Rating 10 - Excellent. 6 out of 16 reviews" "
Rating 8 - Good. 8 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

2.0/10

Amenities

8.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Bekjan Ergeshov, General Manager on Apr 1, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic friendly staff. always helpful. Always smiling! Excellent breakfast. Very Nice and cozy garden :-)
Stayed 3 nights in Jul 2018
Response from Бекжан Эргешов ,Генеральный директор "Grand Hotel" on Sep 2, 2018
Thank you very much for the recent feedback about your stay in our hotel. We are very thankful to receive such a wonderful feedback and are very happy to know that you enjoyed your stay with us! Thank you very much for your so kind words towards our staff.Thank you again for your review about our garden. We would be very happy to welcome you to our hotel again! Best regards, Bekjan Ergeshov! General Director

8/10 Good

TheFunk, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great about this place (especially the staff), except the location. It seems a bit far from most of the action in Bishkek.
Stayed 1 night in Jul 2018

8/10 Good

IGOR

Liked: Staff & service

2/10 Terrible

YONG JAE

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The staffs were kind at first but became very unkind with time.
Stayed 1 night in Oct 2023

8/10 Good

Ulf

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

KENJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Terutada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適な滞在をすることが出来た。
ビシュケクでの滞在は初めてなのでほとんど情報がなかったが、このホテルを選んでよかったと思う。ホテルの皆さんは親切で、いろいろなことを教えてくれて助かった。
Stayed 3 nights in Oct 2018
Response from Bekjan Ergeshov on Nov 4, 2018
Dear Terutada! First of all, we would like to thank you for taking your time and sharing with us your stay impressions! We are very happy to know that you enjoyed your stay with us and especially outlined hotel location.Thank you very much for your so kind words towards our staff.We highly appreciate your feedback and look forward to welcoming you back during your next visit to Bishkek. Best regards, Bekjan Ergeshov! General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war alles super
Es war alles super immer wieder gerne. Team war super , das Essen war lecker.
Stayed 9 nights in Aug 2018
Response from Бекжан Эргешов ,Генеральный директор" Grand Hotel" on Sep 2, 2018
Thank you very mbch for taking time and sharing with us your experience of staying at Grand Hotel.We appreciate that you kindly commented on the hotel facilities. We are glad to know, that you enjoyed your stay with us and especially outlined food and hotel staff. We sincerely hope that we managed to make your journey as comfortable as possible and we are looking forward to welcoming you again in the nearest future! Best regards, Bekjan Ergeshov! General Director

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Siarhei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель!
Хороший отель в центре. Супер дружелюбный персонал! Номера небольшие, но комфортные. Есть свой дворик-сад, в котором можно курить. Достойные завтраки, хороший wi-fi. Можно ночью заказать доставку еды через ресепшен - чем мы и воспользовались. Рекомендуем!

8/10 Good

REGINA

Liked: Staff & service, property conditions & facilities, room comfort
Hemos estado en diferentes y la que vale la pena es la suite. Las demás muy justas. El desayuno tambien justito. Está muy centrico, es lo que vale más la pena.

8/10 Good

REGINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

SANGCHUN

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