Iron/ironing board, free WiFi, bed sheets

Reviews of Quality Inn Dublin I-81

2.5 out of 5
Quality Inn Dublin I-81
4424 Cleburne Blvd, Dublin, VA

Reviews

7.8

Good

Rating 10 - Excellent. 121 out of 316 reviews" "
Rating 8 - Good. 95 out of 316 reviews" "
Rating 6 - Okay. 44 out of 316 reviews" "
Rating 4 - Poor. 29 out of 316 reviews" "
Rating 2 - Terrible. 27 out of 316 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that our room was not ready at our 3:00 check in time. We had to wait another hour before we could get in our room and since we were on a time schedule it was a bit inconvenient. The people that checked us in & out were very friendly & polite.
Stayed 1 night in May 2024
Response from Manager on May 10, 2024
Hello Kelly,We appreciate your feedback regarding your recent stay with us. We are glad to hear that you found our staff to be friendly and polite during check-in and check-out. We apologize for any inconvenience caused by the room not being ready at the expected time. Your comments will be shared with our team for further improvement in our services.

8/10 Good

John

Liked: Cleanliness
pleasant experience
Stayed 1 night in May 2024
Response from Manager on May 7, 2024
Hello John,We are glad to hear that you had a pleasant experience during your stay with us. Our team works hard to ensure all guests have a comfortable and enjoyable visit. Should you have any more feedback or suggestions, feel free to reach out to our management team directly. We appreciate your kind words and hope to welcome you back in the future.

10/10 Excellent

Abigail

Stayed 1 night in Mar 2024
Response from Manager on Apr 20, 2024
Hello Abigail,We're thrilled to hear you had a wonderful stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back soon for another fantastic experience!

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 2 nights in Mar 2024
Response from Manager on Mar 6, 2024
Hello Michael,We are delighted to hear that you found our hotel nice and quiet. Your comfort is important to us. We hope you had a pleasant stay and look forward to welcoming you back soon!

10/10 Excellent

Hal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is always good. Have stayed there probably a dozen times. Staff is friendly. Sometimes the sign by the road is not on, making it a little hard to find the entrance road. .
Stayed 1 night in Feb 2024
Response from Manager on Mar 5, 2024
Hello Hal,We are thrilled to hear that you enjoyed our breakfast during your numerous stays with us. We appreciate your feedback about the sign by the road and will ensure our team is made aware of this for improvement purposes. Should you have any further comments or concerns, please do not hesitate to reach out to us directly.

10/10 Excellent

Karla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and very well taken care of. Gentleman at the desk was extremely nice and helpful. Price for room is great.
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Karla,We are delighted to hear about your positive experience at our property. Our team takes pride in maintaining high cleanliness standards and providing excellent customer service. We strive to offer competitive prices to our guests. Your kind words will be shared with our staff. Thank you for choosing to stay with us.

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on Feb 9, 2024
Hello Earl,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had an excellent experience during your time with us. We hope to welcome you back again in the future for another fantastic stay. If you have any further comments or feedback, please feel free to reach out to us directly.

10/10 Excellent

Gordon

Business traveler
Always a joy to stay there staff is great
Stayed 1 night in Jan 2024
Response from Manager on Feb 1, 2024
Hello Gordon,Thank you for your kind words about our staff! We strive to provide excellent service to all our guests.

10/10 Excellent

Paul

Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello Paul,We appreciate you choosing our hotel for your stay and we're delighted to hear that you had a wonderful experience with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another great stay!

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
When we walked in, the receptionist was extremely friendly. The check in process was quick. The room was very clean, and comfortable. It was a great experience and definitely a place we’ll stay again
Stayed 1 night in Jan 2024
Response from Manager on Jan 12, 2024
Hello George,Thank you for your positive feedback! We're delighted to hear that you had a pleasant check-in experience and found your room to be clean and comfortable. We appreciate your kind words and look forward to welcoming you back on your next visit.

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT CHILD FRIENDLY! I paid for a non smoking room but the entire hallway smelt like smoke, both cigarettes and cannabis. I walked the hallway and every room was labeled nonsmoking. I complained to hotel staff and they seemed complacent and said they couldn’t enforce nonsmoking.
Stayed 2 nights in Dec 2023
Response from Manager on Jan 3, 2024
Hello William, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. We understand the importance of a smoke-free environment, and we will address this issue with our team to ensure better enforcement of our non-smoking policy. We value your feedback and hope to have the opportunity to welcome you back in the future.

8/10 Good

Deanna

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Manager on Dec 28, 2023
Hello Deanna, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

6/10 Okay

Raghavendra

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 25, 2023
Hello Raghavendra, We appreciate you taking the time to share your rating with us. If there is any specific feedback you would like to provide about your stay, please feel free to reach out to us directly. Your input is valuable as we continuously strive to improve our services and amenities. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, room comfort
A very good experience.
A nice clean and friendly place to spend the night.
Stayed 1 night in Dec 2023
Response from Manager on Dec 24, 2023
Hello Patricia,Thank you for choosing to stay with us and for sharing your feedback. We are delighted to hear that you found our hotel to be clean and our staff friendly. Our team takes great pride in providing excellent service to our guests. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 16, 2023
Hello Deanna, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 9, 2023
Hello Jennifer,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. We appreciate your support and look forward to welcoming you back in the future.

8/10 Good

Mohammed

Stayed 1 night in Nov 2023
Response from Manager on Dec 19, 2023
Hello Mohammed, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Good

Alison

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and front desk lady was lovely. Only complaint was, as others have mentioned, the overwhelming smell of stale cigarettes and weed in the hallway. It punches you in the face as you walk in, and permeates into the room. It is still in my nostrils six hours after leaving. Luckily, the lobby and breakfast area were not affected, and we enjoyed our coffee, eggs and waffles.
Stayed 1 night in Nov 2023
Response from Manager on Nov 25, 2023
Hello Alison,Thank you for your feedback on your recent stay with us. We're glad to hear that you found the room comfortable and our front desk staff friendly. We apologize for any inconvenience caused by the odor in the hallway. We appreciate your understanding that we are unable to guarantee scent-free hallways. Nonetheless, we're pleased that the lobby and breakfast area met your expectations, and we hope you enjoyed your overall stay.

8/10 Good

Angela

Stayed 1 night in Nov 2023
Response from Manager on Dec 10, 2023
Hello Angela,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and are glad to hear that your experience was enjoyable. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 17, 2023
Hello Earl,Thank you for your glowing rating! We truly appreciate your generous feedback and are thrilled to hear that we exceeded your expectations. We strive to provide exceptional service and a comfortable experience for all our guests. We hope to have the pleasure of welcoming you back again soon for another outstanding stay.

4/10 Poor

Jeremy

Disliked: Amenities, property conditions & facilities
The place is like staying in a cheap motel, and you can hear everything that happens in the 4 or 5 other closest rooms to your own. The decor is ugly, and the whole hallway smells overwhelmingly of stale cigarette smoke, despite saying "no smoking" everywhere.
Stayed 1 night in Oct 2023
Response from Manager on Nov 4, 2023
Hello Jeremy, We apologize for any inconvenience you experienced during your recent stay. We strive to provide a comfortable and pleasant experience for all our guests. We take your feedback seriously and will address the issues you mentioned with our team. Thank you for bringing these matters to our attention.

8/10 Good

Thomas G

Stayed 1 night in Oct 2023
Response from Geraldine on Nov 22, 2023
Thank you for staying with us. We hope to see you again the next time your in the area.

10/10 Excellent

Debra

Stayed 1 night in Oct 2023
Response from Manager on Nov 19, 2023
Hello Debra,Thank you so much for taking the time to share your positive feedback with us! We're thrilled to hear that you had a great stay at our hotel. It's always our goal to provide excellent service and make our guests feel comfortable. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Priscilla

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
..recently updated..very reasonable price
Stayed 1 night in Oct 2023
Response from Manager on Oct 29, 2023
Hello Priscilla,We're glad to hear that you found our hotel recently updated! Thank you for your kind comment about our reasonable prices. We hope to welcome you back soon!

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room were very clean, and the bed was very comfortable. The only issue was the bathroom sink had terrible water pressure and a very slow drain. This hotel is overall a good value.
Stayed 1 night in Oct 2023
Response from Manager on Oct 26, 2023
Hello Steven, Thank you for your feedback! We appreciate your positive comments about the cleanliness and comfort of our property and rooms. We apologize for the inconvenience with the bathroom sink and will promptly address the water pressure and drain issue. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

David Oram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Oct 27, 2023
Hello David Oram,Thank you for your positive review! We appreciate your feedback and hope to welcome you back soon.

10/10 Excellent

Roxanne

Stayed 1 night in Oct 2023
Response from Manager on Nov 14, 2023
Hello Roxanne,Thank you for your 5-star review! We are thrilled to hear that you had a wonderful experience at our hotel. We strive to provide exceptional service and are delighted that we exceeded your expectations. We look forward to welcoming you back in the future for another outstanding stay.

6/10 Okay

Antoinette, Pittsburgh

Liked: Property conditions & facilities
As a woman traveling alone I didn't like having a room that required me to park out back and schlep my luggage down the sidewalk, unlock an exterior, and lug it up the stairs. Single women should be assigned to rooms safely accessible from the lobby. Also, when I made my reservation I reuested a king size bed and was given a room with two queen beds. I didn't bother to request a move because I was only staying one night, but why was I allowed to choose my room if nobody was going to pay attention to my request?
Stayed 1 night in Sep 2023
Response from Manager on Oct 16, 2023
Hello Antoinette ,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 Terrible

Susan

Stayed 1 night in Oct 2023
Response from Manager on Nov 4, 2023
Hello Susan,Thank you for taking the time to leave your feedback. We apologize for any issues you may have experienced during your stay. We truly value guest satisfaction and will share your comments with our team for improvement purposes. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.

10/10 Excellent

Scheree

Stayed 1 night in Oct 2023
Response from Manager on Oct 29, 2023
Hello Scheree,Thank you for the perfect rating! We strive to provide excellent service and are thrilled that we met your expectations. We hope to welcome you back soon!

8/10 Good

Susan

Traveled with family
Liked: Staff & service, amenities
Super friendly staff! Very accommodating! Bed was super comfortable- room was dated and bath tub was needing some talc. Overall not a bad place- the free breakfast was a great bonus! Was not a bad drive to Virginia Tech- super conveniently located off of I-81-
Stayed 2 nights in Sep 2023
Response from Manager on Oct 7, 2023
Hi Susan,We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will give us another chance so we can provide you with a much more satisfying experience.

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad place
Stayed 1 night in Oct 2023
Response from Manager on Oct 7, 2023
Hello Jacob, I regret to discover that you weren't thoroughly impressed with us during your most recent stay most especially about the cleanliness of the room. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and helpful
Stayed 2 nights in Sep 2023
Response from Manager on Oct 5, 2023
Hello Stephanie,Guest satisfaction is our number one objective so we really appreciate the input regarding our staff. I hope you will return to enjoy a memorable and exceptional experience.

8/10 Good

Mona

Liked: Staff & service
Stayed 2 nights in Sep 2023
Response from Manager on Oct 28, 2023
Hello Mona,Thank you for sharing your positive review! We are thrilled to hear that you had a great experience during your stay at our hotel. We appreciate your feedback and hope to welcome you back soon!

8/10 Good

Sajan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Overall it was a comfortable stay.
Stayed 1 night in Sep 2023
Response from Manager on Oct 4, 2023
Hi Sajan,To be awarded a high score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

6/10 Okay

Rania

Traveled with partner
Liked: Amenities
Issue with check-in when booking thru Expedia according to them. Not sure why the hotel didn’t have my reservations but I believe the hotel never confirmed reservations on email with Expedia. They claimed to been having a glitch for months now. The dates didn’t align as I had booked it a month ago, and the glitch was as from 2-3 months ago, regardless it was corrected but after 30-45 min check in length and 2 days after my 3 day reservation, hotel was telling me I had to pay the third day again or leave. Expedia corrected it yet again after about 1 hour of time, and stress. They made it sound like I had to pay or my stuff will be removed from the room (as I was 30 mins away at my daughters college). The caller from the hotel was not polite. It upset me but I got over it. The hotel was overall nice and clean and good on value.
Stayed 3 nights in Sep 2023
Response from Manager on Oct 4, 2023
Hello Rania ,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Patrice

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Manager on Oct 5, 2023
Hello Patrice ,Hello Patrice, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

2/10 Terrible

Kathleen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom was not cleaned at all, the sink was dirty from toothpaste and hair was in the bath/shower. The beds looked as if someone had sat on them and I’m not certain the sheets were cleaned.
Stayed 1 night in Sep 2023
Response from Manager on Oct 4, 2023
Hello Kathleen ,Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Thomas G

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good place to sleep and have a quick breakfast.
Stayed 2 nights in Sep 2023
Response from Manager on Oct 4, 2023
Hi Thomas G,Thank you for sharing your experience. We truly appreciate the insight regarding our breakfast. It is our ever-present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

4/10 Poor

Michael, Loveland

Disliked: Cleanliness, amenities
Checked in after 12:00am (late checkin) and after turning back a bed cover, discoverer bed had dirty sheets with stains, dog hair and a lose pillowcase rolled up in the middle of bed. Shared with front desk but they said they could not help as had reserved the room through a third party (Expedia). Very disappointing.
Stayed 1 night in Sep 2023
Response from Manager on Oct 3, 2023
Hello Michael ,Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

6/10 Okay

Ellen

Stayed 2 nights in Sep 2023
Response from Manager on Oct 22, 2023
Hello Ellen,Thank you for your feedback. We appreciate your rating and would like to know how we can improve your experience next time.

4/10 Poor

Tonya

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Front staff and foyer were great and clean. Huge contrast to the halls and room! The hallways were damp and smelled of mildew and smoke. The room was dingy and bathroom a bit grimy. Random mystery stains and dirt in dresser and on walls. Even with the ac running, the humidity made everything damp.
Stayed 1 night in Sep 2023
Response from Manager on Sep 21, 2023
Hello Tonya, I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

6/10 Okay

Glenn

Stayed 2 nights in Sep 2023
Response from Manager on Oct 7, 2023
Hello Glenn,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

4/10 Poor

Roberta

Disliked: Cleanliness, property conditions & facilities
In a word, a dump. In their defense, they seem to be short staffed as demonstrated by everyone seeming to do two or three jobs. (Ex: the desk clerk was mopping and doing laundry in her spare time). There is too much that was unacceptable to mention, mainly in the areas of cleanliness and facility maintenance.
Stayed 2 nights in Sep 2023
Response from Manager on Sep 17, 2023
Hello Roberta,Thank you for your review and comments regarding our clerk and your insights regarding our facility. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid choice and value to overnight. Could use a couple of signs in adjacent parking lot that you have to wander through to find main entrance.
Stayed 1 night in Sep 2023
Response from Manager on Sep 9, 2023
Hello Wilson,Thank you for sharing your experience. We truly appreciate the insight regarding our parking and value. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 Good

Thomas G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to sleep. The hostess was very accommodating with all of my request.
Stayed 1 night in Sep 2023
Response from Manager on Sep 6, 2023
Hi Thomas G,Our primary aim is to give you a comfortable and accommodating experience, and we are incredibly pleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It’s an older hotel, but the staff is very kind and accommodating.
Stayed 1 night in Aug 2023
Response from Manager on Sep 4, 2023
Hello Guest, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

2/10 Terrible

LISA

Traveled with family and small children
Disliked: Amenities
Room was filthy. There was feces on the bathroom floor. It didn't look like the floor had been cleaned in days. Mold in the closet. Then they wouldn't refund my money. I was there 10 minutes, Will never stay at a Quality Inn
Stayed 1 night in Aug 2023
Response from Manager on Sep 9, 2023
Hello LISA,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

6/10 Okay

William

Liked: Cleanliness, staff & service
Quick stay
My spouse and I arrived on Saturday 8/19 and stayed for one night. The front desk clerk was friendly and easy to deal with. However, it was after 3 attempts that we were able to get a room that we considered to be safe for our stay. The first room located on the bottom floor was clean and smelled fresh but upon approaching the window to close the curtains for the evening we noticed that the window was partially opened. After several attempts to try and shut the window and lock it to no avail we returned to the front desk and requested another room. We were given another room on the same floor and once again the same problem existed there as well. On the 3rd attempt they were out of first floor level rooms and so we had to accept a room on the 2nd floor. This hotel does not have an elevator, for which the associate apologized for, which is not a problem if you are physically able to traverse the stairs comfortably. But for us it was a challenge but we made it work. The room we ended up with was ok but dated. The bathroom sink offered very little water pressure. The king size bed kind of tilted when you tried to get in. The TV location could be adjusted to a higher place to make viewing more pleasurable and there are no USB ports for charging your devices unless you bring a block with you. Plus there is a chance that you could be awoken in the middle of the night by the Firehouse siren like we were.
Stayed 1 night in Aug 2023
Response from Manager on Aug 26, 2023
Hello William, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 Excellent

Karla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at front desk is fast and friendly. Room is spacious and clean.
Stayed 1 night in Aug 2023
Response from Manager on Aug 22, 2023
Hi Karla,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again