Iron/ironing board, rollaway beds, free WiFi, alarm clocks

Reviews of Reid Ridge Lodge

2 out of 5
Reid Ridge Lodge
30 Overview Dr, Blue Ridge, GA

Reviews

7.8

Good

Rating 10 - Excellent. 390 out of 1001 reviews" "
Rating 8 - Good. 335 out of 1001 reviews" "
Rating 6 - Okay. 116 out of 1001 reviews" "
Rating 4 - Poor. 91 out of 1001 reviews" "
Rating 2 - Terrible. 69 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time and the place was wonderful
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carol is a joy to deal with at the front desk. Rooms are clean, and property is kept up with quite nicely
Stayed 1 night in Apr 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't get the name of the lady at the front desk, but she was very kind and helpful. Always had a smile on her face!
Stayed 3 nights in Apr 2024

10/10 Excellent

Rodolfo

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice and clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had better service than other hotels we have stayed in, that were much more expensive! Friendly staff, daily maid service. Parking was very convenient. We felt safe. We would definitely stay here again.
Stayed 2 nights in Apr 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean and well maintained. Walls are thin and you can easily hear other guests talking and going in and out of their rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Samuel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and extremely wonderful staff and owner! Literally 2 minutes checking in...super quick and easy. Will definitely stay here again. Victoria Williams
Stayed 1 night in Apr 2024

8/10 Good

Tushar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Jami

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was fully prepared to “get what I paid for” here, but it exceeded my expectations. Friendly staff, clean room, quiet and safe. It served our purposes perfectly. We didn’t partake in the breakfast, but it looked to be juices, coffee, muffins, bagels.. basically the standard continental fare. The eating area was packed at 8:30 when we checked out, but seemed to have plenty of food left. Overall, I’d totally stay here again for an overnight visit to Blue Ridge
Stayed 1 night in Apr 2024

6/10 Okay

Andrea

Disliked: Property conditions & facilities
Service, vending machine didn’t work and front desk did nothing about it. Clerk smoke cigarettes out by front desk
Stayed 2 nights in Apr 2024

6/10 Okay

Stan

Business traveler
Liked: Cleanliness, staff & service
Need to be updated. They only had cereal and coffee for breakfast. The orange juice was spoil.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Mar 2024

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities
Cabin feel with wood paneling was a nice touch
Stayed 2 nights in Mar 2024

10/10 Excellent

crazycatwoman

Traveled with group
Liked: Staff & service
Disliked: Amenities
Reasonably priced, could use some up grades like beds,pillows,darker blinds.
Stayed 1 night in Mar 2024

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and we loved the room. Cabin kind of feel. I would definitely stay there again.
Stayed 3 nights in Mar 2024

6/10 Okay

Joanne

Stayed 2 nights in Mar 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so incredibly kind, warm, and helpful! So lovely to chat.
Stayed 1 night in Mar 2024

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price formost! All the staff were so friendly and helpful. They even started a fire pit for us one night. Close drive for everything too.
Stayed 2 nights in Mar 2024

2/10 Terrible

Caleb

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk clerk aside and turned away my family. Evidently locals can’t stay there.
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk is wonderful. Very friendly and great to talk to.
Stayed 1 night in Mar 2024

6/10 Okay

cora

Liked: Cleanliness, staff & service
It was fine, the bathtub didn’t have a plug
Stayed 1 night in Feb 2024

8/10 Good

Pamela

Stayed 2 nights in Feb 2024

8/10 Good

Victoria

Traveled with group
Liked: Cleanliness, property conditions & facilities
Close to everything.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Cozy
Overall a great stay, comfortable and log cabinish in the rooms. Arrived late. Left early. Rooms were cozy and cute.
Stayed 1 night in Jan 2024

6/10 Okay

Laurie

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice for a one night stay but do not recommend for extended stay.
Stayed 1 night in Dec 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Ronald

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Christina

Traveled with partner
Liked: Cleanliness, staff & service
Though this property was clean and it was easy to get downtown. The heater/AC didn’t work well. The knob was broken and wasn’t able to be turned. The water in the bathtub didn’t drain well.
Stayed 3 nights in Dec 2023

6/10 Okay

BeBe

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Jonathan

Business traveler
Liked: Amenities
Stayed 1 night in Dec 2023

8/10 Good

Leah

Stayed 1 night in Dec 2023

4/10 Poor

Carl

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It's the Little Things Left Without Finishing
First issue was trying to hang up my coat ... there are no hangers and ... there is no closet rod! It was thought of, because the left side holder is there, but no one got around to putting a right side holder and rod into the closet. In the bathroom, the plug to the tub was lying on the tub floor. Maybe they were trying to unplug the drain, because water drained very slowly and just left without finishing. The sink didn't have a plug at all - maybe they left without finishing. On Saturday night we returned to find the towels were replaced but the bed wasn't made - maybe the housekeeper left without finishing. We could hear conversations in the next room - maybe the renovators left without finishing insulation. The Saturday continental breakfast was all right, but on Sunday the breakfast started without being replenished ... no one bothered providing two days of food for the continental breakfast. I felt sorry for the desk clerk who had to take complaints ... it's not her fault when others leave without finishing. One thing for sure, I'm finished with this establishment.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, comfortable room. Will stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s always a fun stay here but the owners need to be ashamed of themselves about a SERIOUS matter. You turn your local citizens away, even in times of disaster. If you can’t help out your fellow neighbors in times of need, you’re no good. This really needs to be addressed. Remember, you reap wish you sow.
Stayed 1 night in Dec 2023

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very friendly clean and enjoyed our stsy
Stayed 1 night in Dec 2023

4/10 Poor

Chris

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Sandy and Joseph

Stayed 2 nights in Dec 2023

10/10 Excellent

Gloriann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY NICE! From the staff to the room to the location…perfect!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Stayed 2 nights in Dec 2023

2/10 Terrible

Alberto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Has bed bugs
Stayed 4 nights in Dec 2023

4/10 Poor

david

2/10 Terrible

Priscilla

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t give them your credit card information! They charged my credit card twice and it’s been over 3 months they won’t return phone calls or emails they have kids running the front desk very unprofessional
Stayed 1 night in Sep 2023

6/10 Okay

James, Marianna

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2023

4/10 Poor

Sheri

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Looked like a cute place to stay, but had many issues. Toilet didn’t flush properly so we had to use lobby bathroom which was very inconvenient, refrigerator did not work, so I had to keep everything in a cooler with ice, strong smell of marijuana coming from our bathroom vent all night, and hallway reeked of cigarette smoke in a non-smoking hotel. Grounds were covered in cigarette butts. Staff was very hard to find and unfortunately our room phone wasn’t working either. Made many complaints through the night and the only answer I got was “do you want to move rooms”. Asked for a refund and did not get it. Unfortunately I Would not recommend this hotel and it’s a shame as it’s in a great location.
Stayed 1 night in Nov 2023

2/10 Terrible

Melodye

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were terrible. You couldn't sleep. You could hear everybody in every room coffin talking, walking absolutely zero noise barrier whatsoever between floors and between rooms. Wanted to have clean towels for the second day with four people in the room. They refuse to give us four towels. We had to force them to give us clean towels. So all at all I wouldn't stay there. I would go somewhere else
Stayed 2 nights in Nov 2023

10/10 Excellent

Stephan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay! The front desk was very helpful and made it a great experience!
Stayed 1 night in Nov 2023

8/10 Good

Tirsit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cabin style hotel with a beautiful view. Could have used a little more cleaning in the bathroom when we checked in. Otherwise a good choice with friendly staff. Housekeeping took out the trash and provided new bathroom essentials daily.
Stayed 3 nights in Nov 2023

2/10 Terrible

Tony

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The temperature knob was missing from the AC/Heater. So we had to adjust the temp using the using the center post the knob is supposed to slide onto. It's November and the heat doesn't work, only the A/C. The room was not clean and they didn't have coffee in the morning.
Stayed 1 night in Nov 2023