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Reviews of Divers Paradise Boutique Hotel

3.5 out of 5
Divers Paradise Boutique Hotel
Calle 4ta Isla Colon, Avenida Sur, Bocas del Toro, Panama

Reviews

9.4

Exceptional

Rating 10 - Excellent. 123 out of 164 reviews" "
Rating 8 - Good. 32 out of 164 reviews" "
Rating 6 - Okay. 7 out of 164 reviews" "
Rating 4 - Poor. 2 out of 164 reviews" "
Rating 2 - Terrible. 0 out of 164 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Rochel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, felt like home!
Stayed 3 nights in Apr 2024
Response from Elena - Hotel Manager on May 7, 2024
That's wonderful to hear! It sounds like you had a fantastic time. Thank you, Regards!

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
From reservations to checkout, this place was exceptional. We had to change our reservations due to family issues and Kevin at the desk was soooo friendly and helpful! He got us back on track and spoke excellent English, a great plus. We stayed 3 nights. The room had everything we needed, was clean, air conditioned and very comfortable. The staff and owners, extremely friendly. My husband thought he’d lost his eyeglasses. Someone must have found them and after we’d gone to sleep, the owner attached them to our doorknob and slipped a note under the door to let us know! Talk about service! And the restaurant was terrific too. The setting overlooks the Caribbean and you can have complementary tea and coffee all day long and sit and read if you just want to relax as we sometimes did. The breakfast omelettes were cooked to our specifications and served with delicious fresh fruits. The dinner items we had, delicious and the presentation like little works of art. This kind of food would be monster expensive in the states, but EXTREMELY reasonable here. They also have pretty lighting on the tables and the whole restaurant feels simply magical in the evening. You have lots of choices for restaurants in Bocas, but in our opinions, this is the one not to miss! We can’t wait to return! Thanks to the entire staff and owners for a lovely three days!
Stayed 2 nights in Mar 2024
Response from Elena - Hotel Manager on Apr 15, 2024
Thank you for the fantastic review! We're delighted you had an exceptional experience from start to finish. Kevin provided excellent service, and we're thrilled he could assist you with your reservations. It's great to hear you found the room comfortable and well-equipped. We're honored you enjoyed our restaurant's views and meals. Thank you for choosing us as your top restaurant in Bocas, and we can't wait to welcome you back!

10/10 Excellent

Kay

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would consider this one of the best properties in Bocas del Toro. The staff are friendly and accommodating and most speak English. The hotel itself is charming and we chose a room facing the water so it was perfect. The food and drinks at the restaurant were so beautifully presented and delicious. Some of the staff members went above and beyond for us, which we are thankful for since we were traveling with our 2 year old child. The town itself is in a rough shape now. There is a lot of poverty yet we met some of the kindest and sweetest people there (the locals). And many of them speak English. The roads are being redone at the moment (which will take a year or so) so there's a lot of construction and dirt. If you can set this aside, we had a great time visiting Bocas del Toro and at our stay at Divers Hotel.
Stayed 1 night in Mar 2024
Response from Elena - Hotel Manager on Apr 15, 2024
Thank you for the glowing review! We're thrilled you consider us one of the best properties in Bocas del Toro. It's fantastic you found our staff friendly and accommodating and enjoyed your room with a perfect view. We're glad you loved our restaurant's food and drinks and our staff. Despite the town's challenges, we're delighted you enjoyed visiting Bocas del Toro and staying with us at Divers Hotel. We hope to welcome you back soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff.
Stayed 2 nights in Feb 2024
Response from Elena - Hotel Manager on Mar 8, 2024
Thank you for your feedback! We're glad you enjoyed our great location and found our staff helpful. We hope to welcome you back soon!

6/10 Okay

Sharice, Durham

Traveled with partner
Liked: Cleanliness
The streets in Bocas Town were in shockingly bad condition. The hotel is located about a block or so before the main drag begins, which may be good (evening noise) or bad (accessibility) depending on your preference. We had a room on the water, which offered the best view. Nice that they had their own dock, making it easy to get going for at least some excursions. The property was nice but our room was directly above the dining room so we heard lots of noise in the morning as they were getting ready for service. They also ran out of hot water later in the morning, so it was important to shower early. The service in the dining room was pretty slow and my food was never hot by the time it made it to our table. The menu was also pretty limited, particularly at breakfast. We had problems with a server ignoring us on multiple occasions but when I reported it the manager seemed dismayed and pledged to address it. Overall our stay was ok.
Stayed 3 nights in Feb 2024
Response from Elena - Hotel Manager on Mar 8, 2024
Thank you for sharing your experience with us. We're glad you appreciated our waterfront location and the convenience of having our dock. We apologize for any inconvenience. Your feedback is valuable; we will use it to improve our offerings. We take all guest concerns seriously and are committed to addressing them promptly. We're glad to hear that the manager was responsive to your report. We hope to welcome you back for a more enjoyable stay in the future.

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel with excellent staff. The restaurant and bar were consistently good and most staff speak English. The front desk staff were friendly and helpful. We were able to have a late checl out. AC worked well and the included breakfast was good. It was not a negative for us, but be aware that there are steep steps which would be challenging for a person with ambulation difficulties.
Stayed 3 nights in Feb 2024
Response from Elena - Hotel Manager on Mar 8, 2024
Thank you for your feedback! We're delighted you enjoyed our boutique hotel and excellent staff. We look forward to welcoming you back soon!

8/10 Good

william

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and reception. Right next to the ferry terminal though
Stayed 3 nights in Feb 2024
Response from Elena - Hotel Manager on Mar 8, 2024
Thank you for your feedback! We're glad you found our staff and reception excellent. We hope to welcome you back soon!

10/10 Excellent

Carla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at Diver's Paradise! The location was so convenient: close to town but not so close that it was loud and an easy walk from the water taxis and restaurant options. On site restaurant was delicious and we made great use of both the bikes and SUP's available free for guest use! Free coffee/tea/potable water all day downstairs and the staff was so kind and welcoming at all hours. Couldn't recommend more!
Stayed 3 nights in Jan 2024
Response from Elena - Hotel Manager on Feb 7, 2024
Thank you for the fantastic review! We're delighted you enjoyed your stay at Diver's Paradise.

10/10 Excellent

Michael

Divers is indeed a paradise
We loved our stay. The staff were very friendly and helpful, the rooms were clean and modern, and breakfast was delicious and included in price. As hotel guests, we received a discount on food and diving and took advantage of both. The dinner was ok, lacking in flavors. But we are most meals at other Bocas restaurants, of which there are many.
Stayed 4 nights in Feb 2024
Response from Elena - Hotel Manager on Feb 7, 2024
Thank you! We're thrilled you enjoyed your stay. Hope to see you again soon!

10/10 Excellent

Ben

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location just far enough away from the noise. Very clean, excellent service, and a beautiful view. The dive center was extremely helpful. It was a great place to stay.
Stayed 3 nights in Feb 2024
Response from Elena - Hotel Manager on Feb 7, 2024
We're pleased you enjoyed our location and beautiful views. It's wonderful to hear you found our dive center extremely helpful. We hope to welcome you back soon!

6/10 Okay

Anne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Right on the water so good for pick-up/drop off for tours. Close to but away from the noisy main street. It was clean and the staff were helpful. Great breakfasts! The not so great - the rooms themselves were very small and felt overpriced for a very simple room. It wasnt bad but I expected more based on other reviews. The main frustration was that it listed a number of included items from the attached dive store. When I went to enquire was told they actually didnt offer some of the things listed - eg snorkleing and diving was booked - which wasnt their fault, but there was no attempt to offer anything or make other suggestions. I felt like I basically got a "shrug - tough luck" attitide. Overall a decent place but again, I felt we overpaid for what it was.
Stayed 3 nights in Jan 2024
Response from Elena - Hotel Manager on Feb 7, 2024
Thank you for sharing your feedback! Your input is invaluable to us. We're glad you appreciated our great location and helpful staff.

8/10 Good

Juliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is good, but you do hear noise though those walls. The receptionist who I forgot the name is outstanding. We did have a problem one evening with a loud guest (couples fight). The surrounding areas are nothing special. It is in the center of the town, but the town is not pretty. Bocas Del Toro is more of a hippie place, very poor. Don't expect luxury. Beaches are nice, but I have seen better in the Caribbean.
Stayed 4 nights in Jan 2024
Response from Elena - Hotel Manager on Feb 7, 2024
Thank you for sharing your experience. We apologize for any inconvenience caused by noise disturbances during your stay. We're glad to hear you found our receptionist outstanding.

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Elena - Hotel Manager on Oct 24, 2023
We are delighted to hear that you enjoyed your stay with us. Regards!

10/10 Excellent

Nick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Excellent staff, restaurant, rooms and location. I would definitely stay here my next visit to Bocas.
Stayed 5 nights in Oct 2023
Response from Elena - Hotel Manager on Oct 24, 2023
Thank you for your wonderful review! We're thrilled to hear that you enjoyed staying with us. We can't wait to welcome you back on your next visit to Bocas. Your kind words mean a lot to us.

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Elena - Gerente del Hotel on Sep 18, 2023
Gracias Victoria por elegirnos. Saludos

10/10 Excellent

alison

Stayed 5 nights in Aug 2023
Response from Elena - Hotel Manager on Sep 8, 2023
We're thrilled to hear that you enjoyed your stay! Thank you for taking the time to leave a review.

10/10 Excellent

derrick

Stayed 2 nights in Aug 2023
Response from Elena - Manager on Aug 8, 2023
Thank you for taking the time to leave a review for us. We appreciate your feedback. Regards,

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay....
We had such a lovely stay at Divers Paradise Hotel. The staff was so welcoming and helpful. They greeted us every morning with a smile and the food was excellent. It was so relaxing hanging around the dock and watching all the diving and boating activity.
Stayed 3 nights in Jul 2023
Response from Elena - Manager on Aug 8, 2023
Thank you for choosing us! We are glad you had a nice stay. Regards,

10/10 Excellent

ROSA

Stayed 3 nights in Jul 2023
Response from Elena Caron - Manager on Aug 14, 2023
Thanks for choosing us, we hope you come back soon! Regards,

10/10 Excellent

Heryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property overlooking the sea! Although right near all the action you want, it is surprisingly quiet and private. We really enjoyed the restaurant downstairs and the wonderful staff at both the hotel and restaurant. They really made the stay exceptional. There are plenty of stores and cafes within walking distance and it’s extremely easy to catch a water taxi to visit the other islands. The amenities were more than we could take advantage of including water activities on site. I would definitely stay here again
Stayed 4 nights in Apr 2023
Response from Elena Caron - Manager on May 5, 2023
Thank you for choosing us and for taking the time to leave a review for us. We appreciate your feedback. We are glad you had a pleasant stay. Regards!

10/10 Excellent

Rob

Stayed 3 nights in Mar 2023
Response from Elena Caron - Manager on Apr 17, 2023
Thanks for choosing us! We are glad you had a good time staying with us.

8/10 Good

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Elena Caron -Manager on Apr 17, 2023
Thanks for choosing us! We are glad you had a good time staying with us.

10/10 Excellent

Armin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Fabulous place to stay and watch divers. Easy to get to water taxi.
Stayed 4 nights in Mar 2023
Response from Elena - Manager on Mar 9, 2023
Thank you, Armin, it was a pleasure hosting you. I hope you come back again soon!Safe travels,

10/10 Excellent

henry

Stayed 3 nights in Feb 2023
Response from Elena - Manager on Mar 9, 2023
Thank you for choosing us, Henry!Safe Travels,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Elena Caron - Manager on Feb 16, 2023
Hi Richard, we are glad your stay was pleasant. Thanks for choosing us, we hope you come back soon! Regards,

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel
Beautiful hotel overlooking the water. Staff are exceptional. Great food. Great people. Recommend for anyone.
Stayed 6 nights in Jan 2023
Response from Elena Caron - Manager on Feb 16, 2023
Thank you for your review, we are glad you had an overall comfortable experience. Kind Regards

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything. Location, room, restaurant right on the ocean, great food and lovely servers. Staff amazing . Complimentary kayaks....fantastic. highly recommend.
Stayed 1 night in Jan 2023
Response from Elena - Manager on Feb 6, 2023
Thank you for choosing us! We are glad you had a nice stay. Regards,

8/10 Good

Mark, Evergreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2023
Response from Elena - Manager on Mar 9, 2023
Thank you for leaving a review score for us. Kind Regards

10/10 Excellent

Kirk, Laconia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good in town hotel. Clean with very nice staff. All good. Pillows could be "downsized" a bit. Best dive shop as well.
Stayed 3 nights in Nov 2022
Response from Elena - Manager on Nov 28, 2022
Thank you for your kind words and feedback. We are glad you had a great time staying with us. Kind regards & safe travels

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Elena Caron - Manager on Sep 21, 2022
We are glad you had a nice stay, Cheryl! Thanks for choosing us. Kind Regards

6/10 Okay

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Nice sized rooms with outside balcony.
Stayed 3 nights in Aug 2022
Response from Elena Caron - Manager on Sep 5, 2022
Thanks for choosing us ! We are glad you had a nice stay and hope you come again soon. Kind Regards,

8/10 Good

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people working there.
Stayed 2 nights in Jul 2022
Response from Elena Caron - Manager on Jul 14, 2022
We are glad you enjoyed the help of our team and had a good stay ! Regards,

10/10 Excellent

Mark

Stayed 3 nights in Jun 2022
Response from Elena Caron on Dec 29, 2022
Thank you so much for coming and for your review :-)

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it is a very nice hotel!
Overall, the stay was very nice. The rooms were comfortable and clean, and the staff were friendly. The only complaint that I have is that there are no beach towels offered. As a hotel on an island, this would be useful. They offer towels for sale for $5, but most people don't want to carry a towel with them on a trip.
Stayed 2 nights in Jun 2022
Response from Elena Caron - Manager on Jun 30, 2022
Thank you for choosing us Andrew, we are glad to read that you enjoyed our comfortable rooms! We provide beach towels (at no cost) to use if you are going to enjoy the sea from our hotel deck, however, if you need a towel to use outside of our facilities we have towels for sale. Hope you come back soon! Safe travels,

10/10 Excellent

Leah

Stayed 4 nights in Jun 2022
Response from Elena Caron - Manager on Jun 8, 2022
Hi Leah, we are glad your stay was pleasant. Thanks for choosing us, we hope you come back soon! Regards,

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place
Stayed 4 nights in Apr 2022
Response from Elena Caron - Manager on Apr 27, 2022
And we loved having you here. Thanks for choosing us, we hope you come back soon! Regards,

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Very disappointing. Although service was good, condition of hotel is poor - uncomfortable bed and noise factor was a huge issue- you could hear exactly what you neighbor was saying/doing during the day/night. Additionally, street noise & music was bad- very hard to sleep.
Stayed 3 nights in Mar 2022
Response from Elena Caron - Manager on Mar 29, 2022
Dear guest, first of all we are sorry to read your experience wasn't pleasant with us. We are always working on improving our services and the overall experience we provide to our guests. Unfortunately without the information of your stay we are unable to learn and improve. We would have love to know about your were not comfortable during your stay to be able to help or solve any issues right away. Regards,

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Elena Caron - Manager on Mar 22, 2022
Thank you for choosing us ! We are glad you had a nice stay. Regards,

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022
Response from Elena Caron - Manager on Mar 4, 2022
Thank you for choosing us! We are glad you had a good experience staying with us. Kind regards,

10/10 Excellent

Cynthia, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location! Very Quick and amazing restaurant and staff! Great Dive instructors and dove boat.
Stayed 4 nights in Feb 2022
Response from Elena Caron - Manager on Feb 10, 2022
Thank you for choosing us Cynthia! I was great to have you at Divers Paradise. Come back soon !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel
Room was nice. Property in good conditions. A bit pricey for what it is.
Stayed 9 nights in Jan 2022
Response from Elena Caron - Manager on Jan 26, 2022
Thank you for your comments, we are glad you had an overall comfortable experience. Kind Regards,

8/10 Good

RACHEL

Stayed 3 nights in Dec 2021

10/10 Excellent

kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an excellent shape and the restaurant overlooking the bay is perfect and the staff is incredible! Friendly and attentive and it was an awesome place to stay.
Stayed 5 nights in Nov 2021
Response from Elena Caron - Manager on Nov 18, 2021
Thank you so much for your kind words! It was a pleasure hosting you here. We hope you decide to come back soon! Cheers,

10/10 Excellent

Deepal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool rooms and great feel! Super comfortable!
Stayed 2 nights in Oct 2021
Response from Elena Caron - Manager on Oct 11, 2021
Thank you for your review Deepal! It was a pleasure hosting you. We are glad you had a comfortable stay. Safe travels,

10/10 Excellent

Suzyo Suman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Divers paradise experience
My wife and I enjoyed our stay at this hotel. Sam and the manager were exceptional in their customer service. We had an issue with the booking and I was amazed how professional and courteous they handled the situation. In the end, we felt home and fell in love with Bocas. They have our business forever. Once again, I need to acknowledge Sam the receptionist for being so attentive to our needs
Stayed 4 nights in Aug 2021
Response from Elena Caron - Manager on Aug 26, 2021
Dear Suzyo, thanks so much for your kind words. It was our pleasure hosting you! Can't wait for your next visit. Safe travels!

8/10 Good

Verified traveler

Stayed 5 nights in Feb 2020
Response from Elena on Feb 26, 2020
Thank you for choosing us and for leaving a review score for us. We are glad you had a nice stay! Regards

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
place to stay
This is an awesome place to stay. The rooms were very clean and comfortable. I would recommend anyone who loves diving to go there as well, my husband went on a dive and said that it was one of his best dives ever. The staff speak both English and Spanish.
Night photo off the dock
Stayed 4 nights in Feb 2020
Response from Irellis on Feb 13, 2020
Thank so much you Donna for your beautiful words We hope you come back in the future!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel looks like it was recently redone. Very nice and clean. Location is walking distance to everything. Only complaint would be that it is noisy when guests in other rooms are coming and going at night but otherwise, stay was wonderful.
Stayed 1 night in Jan 2020
Response from Elena - Reservations Manager on Feb 6, 2020
Thank you for taking the time to leave a review. We are glad your stay was wonderful. Sorry for the noise inconvenience. It was great to host you at Divers Paradise Boutique hotel. Safe travels,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
The service here was excellent. The rooms are modern and well equipped and the bed was very comfortable. The location allows easy access to the town and restaurants are steps away. We enjoyed the restaurant in the hotel and the breakfast package was convenient and tasty. Highly recommend for Bocas del Toro.
Stayed 1 night in Jan 2020
Response from Irellis on Feb 25, 2020
Thank so much for your comments. We really appreciate the time you take for write a few line about us. We hope to see you in the future!