Daily buffet breakfast (EUR 6.5 per person)
Check availability

Reviews of The Originals Access, Hôtel Bordeaux Lac

2 out of 5
The Originals Access, Hôtel Bordeaux Lac
51 Rue Daugere, Bruges, Gironde

Reviews

7.8

Good

Rating 10 - Excellent. 87 out of 437 reviews" "
Rating 8 - Good. 228 out of 437 reviews" "
Rating 6 - Okay. 91 out of 437 reviews" "
Rating 4 - Poor. 18 out of 437 reviews" "
Rating 2 - Terrible. 13 out of 437 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Abdul Salam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Joseph, Chicago

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible female staff. Closes breakfast buffet at 9:30 AM. Very noisy cleaning staff starting at 8 AM. Staff cares more of themselves than the client. I will not come back to this place ever again.
Stayed 2 nights in Sep 2021

8/10 Good

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very clean and comfortable, would highly recommend for a 2 star hotel!
Stayed 2 nights in Sep 2021

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous aircon. Basic but fine. Wasn’t given form at start of stay re COVID precautions which led to confusion re cleaning room. But good overall re price.
Stayed 4 nights in Sep 2020
Response from Natacha Kwiatkowski on Sep 29, 2020
Dear Sir, We are delighted that you have chosen us for your stay in Bordeaux. Our 2-star establishment is equipped with air-conditioning, a significant comfort even in September. Concerning COVID measures, we take great care to send you our reception conditions and the organisation related to sanitary circumstances as soon as you make your reservation. Indeed, the rooms are not made during your stay, but we provide you with the necessary laundry. We look forward to welcoming you if you come back to Bordeaux, Natacha Kwiatkowski, General Manager of the Hotel The Originals Access Bordeaux Lac

10/10 Excellent

SW, Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given the wheelchair access room. Bathroom was clean and large it was a modular bathroom arrangement like you were expecting in a cruise ship. It made efficient use of space. Comfortable and quiet. No complaints. 20 minutes drive by car to historic downtown Bordeaux even through rush hour.
Stayed 2 nights in Sep 2019

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Ok bit out of the way, not easy to find, would stay again, clean and reasonable.
Stayed 1 night in Jun 2019

8/10 Good

Pierre

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable basic room, the staff however were very pleasant and helpful. Breakfast the usual continental fair. The hotel was well situated for Trams into city centre.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very basic,low quality hotel.
Room very small, shower and toilet even smaller, no resteraunt or bar facilities. Overall stay very dissatisfied.

2/10 Terrible

Matt Lovelock

Disliked: Cleanliness, property conditions & facilities, room comfort
Toilet/Bathroom straight out of hell
If your looking to stay in a hotel which has a toilet/shower room which can only be described as disgusting then this is the hotel for you. I appreciate this is a budget hotel and things will be a lower standard than a regular statement but this was a whole new level of awful. Built in some sort of plastic container, you get a toilet, shower and sink all in one which provides you with a awful scenario when it comes to using the shower after a toilet visit. I've tried to make this review some what comical but I beg you to please avoid this horrible hotel. Some of the other negatives - - Reception staff go home after 9pm so you'll need a pin code to access the hotel after this time. - The wifi drops out every 10/15 minutes so be sure to have the patience of a god if you plan on watching a film. - If you happen to not be lucky enough to be in a room which faces the lake then you'll enjoy the view of the hotels car park/bin area. I always try to end on a positive and I have one (apart from a hassle free check out) and that's the comfy bed which are in the rooms. PS if your a light sleeper turn off the air con it's rather loud.
Response from natacha on Jul 5, 2016
Dear Guest, we thank you for sharing your impressions.we regret that the facility did not meet your expectations because it seems that when you book, you will not have seen that we were a functional budget hotel. It is unfortunate that you have not done your comments during your installation, because we would refund you and you could have booked another hotel, more in line with your expectations. Please believe in our sincere greetings, Natacha

8/10 Good

Huw, south Wales

Liked: Cleanliness, staff & service, room comfort
Close to football stadium
Near motorway which means only 15 minutes from taxi from airport. Back of hotel is superb with wonderful views of the lake. Very quiet. Breakfast very nice and more than adequate, better than we expected at a small budget hotel. For evening meals there is an absolutely fabulous restaurant next door. Staff have limited English but still understand your needs.
Response from natacha on Jun 27, 2016
Dear Huw, A big thank you for your comment that we shared with the whole team. We are sure your stay've brought satisfaction. Hope to see you again during your next visit in the Bordeaux region. Sincerely, Natacha

6/10 Okay

Mark, Cardiff

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Basic but ok
Euro2016 trip basic at best but comfotable

6/10 Okay

Malcolm

8/10 Good

Mr Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mr Richard, Billingshurst.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet, handy for ring road. Clean, straightforward with a very good breakfast bar.
Response from Sarah on Apr 30, 2016
Dear guest, tank you for your feedback. We let us happy to learn that you had a good stay and appreciated the cleanliness of your room as well as the breakfast. It’s with great pleasure which we shall welcome you again for your next stay in Bordeaux; a best regards, Natacha

6/10 Okay

Verified traveler

Liked: Cleanliness
A prebuilt hotel
The room is small. The bathroom is very small. A corner. All plastic. All one peace. Room just for you. It is a low-cost hotel.
Response from Sarah on Mar 26, 2016
Dear guest, thanks for having shared your opinion. We are sorry that you didn’t read the information on our hotel before booking your stay because it is, indeed, a 2 stars « low-cost hotel », with a shower cabin presented with pictures on most of the websites where you can book our hotel. We suggest you to read carefully all the information given by the hotel before your next booking, in order you not to be disappointed again. Kind regards, Sarah, Sales Assistant, Ptit Dèj Hotel Bordeaux lac, Bruges.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for events at Parc des Expositions
Great hotel for that price, comfortable, clean and convenient for events at Parc des Expositions, excellent public transport with buses every 10 minutes to restaurants, city centre or connection to tram C (line to Parc des Expositions or city centre)
Response from Sarah on Jan 18, 2016
Dear guest, thanks for your nice feedback after your stay. We are happy to know that the location of our hotel and its value for money were convenient for you and helped you spend a nice stay in Bordeaux, close to the « Parc des Expositions ». It would be a pleasure for us to welcome you again for your next stay in Bordeaux. Kind regards, Sarah, Sales Assistant, Ptit Dèj Hotel Bordeaux lac, Bruges.

6/10 Okay

George, California

Disliked: Property conditions & facilities
Basic motel away from city center
Basic motel clean but cheaply built. In the outskirts so getting to center of town is not convenient but then the price is inexpensive. Good value if you are only staying in the area for one or two nights or if you have a car.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Simple, pleasant staff,excellent value, clean, good breakfast
Response from Sarah on Jan 18, 2016
Dear guest, we want to thank you for your very nice feedback. It’s a pleasure for us to know that the quiet location of our hotel close to a little lake, our staff, breakfast and services met your expectations and allowed you to spend a nice stay with us. We hope to welcome you again very soon in our hotel. Kind regards, Sarah, Sales Assistant, Ptit Dèj Hotel Bordeaux lac, Bruges.

10/10 Excellent

sadia, Woking

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
My husband and I stayed here on our way down to Spain. It was easy to find, had plenty of free parking, the staff were polite and efficient, the room was clean and comfortable, buffet breakfast was very good and only 5€ per person. Overall excellent and good value. We will stay here on our way back definitely!

8/10 Good

Igor, Long Beach CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay, close to metro station, shopping mall.

8/10 Good

Marion389, Dunkerque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable budget hotel in delightful surr
Stayed at this budget hotel for two nights en route to the UK from the midi Pyrenees. Clean small room with small modular moulded bathroom/wet room. Air conditioned, which was great because it was 36° degrees in the daytime and still extremely warm at night. Buffet style breakfast very good value. Pleasant helpful staff. A good restaurant almost next door with a beautiful view of a smaller lake whilst eating outdoors. A short drive to a parking station and getting the tram into Bordeaux. Ideally situated.

6/10 Okay

Verified traveler

8/10 Good

ruraloldie, Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities
Near motorway
OK for overnight, but traffic congestion on Bordeaux ring road is a minus if you are travelling at peak times.

4/10 Poor

Derek, London, England & Vancouver, Canada

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
You Get What You Pay For - or Less
The room was very small. The toilet and shower was a plastic pod in the corner of the room that you had to step up into, which is difficult to negotiate at night. There was no floor space to open a suitcase, so you used the bed and had to close it up to sleep. This was meant to be a no-smoking room but had multiple cigarette burns on the plastic sink of the bathroom pod. The worst of all was the WIFI because this amounted to false advertising. Upon arrival around 4:00 pm, we were unable to get online because the system was jammed with other users. Access did not become available until around 11:00 pm. We got online around 9pm. with bad service which improved slowly when we assume other people signed off. The blond woman at the desk was totally uninterested in helping and uncooperative, saying it was my computer, however the computer was not an issue at the local library, tourist bureau, train staton or any coffee shop in the area. Stay here at your risk of being upset, the room rate is low and you get less than what you pay for.

8/10 Good

Duane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good accomadation for a small cost.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Lakemonk, Ajijic, Chapala, Jalisco, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CONVENIENTLY LOCATED
Conveniently located, quick access, coutside of Bordeaux, close to expreeswway, but quiet. Good and friendly service. .

10/10 Excellent

Jacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Convenient Hotel
This was a convenient stop on our journey to Spain in relation to the roads we were using - Good simple comfortalbe room - Buffet breakfast with plenty of choice - Air conditioning a bonus

8/10 Good

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Léa on Feb 26, 2024
Bonjour monsieur,Merci pour cet avis positif. Avez-vous quelques remarques pour que nous améliorions notre service ?Passez une agréable semaine

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
La cabine de douche merite d'être remplacée La literie était confortable La personne à l'accueil tres agréable et professionnelle
Stayed 1 night in Dec 2023
Response from Natacha Kwiatkowski - Directrice Bordeaux Lac on Jan 8, 2024
Cher hôte,Nous sommes ravis que vous ayez apprécié la qualité de notre literie et l'accueil de notre équipe. Nous accordons une grande importance au confort et à la satisfaction de nos clients.Concernant la salle de bain, nous avons opté pour l’installation de cabines individuelles dans chaque chambre. Nos hôtes apprécient ce bonus de confort pour un hôtel 2 étoiles.Nous espérons vous accueillir de nouveau au nord de Bordeaux.

6/10 Okay

Elisabeth

Liked: Cleanliness, staff & service
Bien sans plus
Hôtel correct pour une nuit.
Stayed 1 night in Dec 2023
Response from Natacha Kwiatkowski - Directrice Bordeaux Lac on Jan 4, 2024
Chère Madame,Je vous remercie d'avoir partagé votre avis à la suite de votre séjour au sein de notre établissement The Originals Access Le Bordeaux Lac. Notre hôtel est idéalement situé pour une étape près de Bordeaux, offrant un accès facile aux axes routiers, et assurant des nuits calmes et sereines. Néanmoins, je suis désolé si nous n'avons pas réussi à dépasser vos attentes. Notre ambition est de faire en sorte que chaque séjour chez nous soit agréable et réussi. Au plaisir de vous accueillir de nouveau pour vous le montrer,

2/10 Terrible

serge

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Double reservation par erreur a fait payee quand meme Par telephone tres agressif
Stayed 1 night in Dec 2023
Response from Natacha Kwiatkowski - Directrice Bordeaux Lac on Jan 4, 2024
Bonjour Monsieur, Je suis très surprise par votre commentaire et je n'ai aucun souvenir d'une telle situation. Des erreurs humaines peuvent parfois arriver, mais nous prenons toujours le temps d'apporter des solutions rapides, à nos hôtes. Nos équipes vous accompagnent quotidiennement avec sympathie, je regrette cette note négative attribuée et votre ressenti. N'hésitez pas à nous contacter afin de nous en dire plus sur ce qui a pu se passer.

10/10 Excellent

ALEXANDRE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Françoise

Liked: Staff & service
Tres bel endroit, reposant avec vue sur le lac. Chambre confortable bonne literie. Clim. Salle d eau a refaire sans l urine petite et moisi
Stayed 2 nights in Jul 2023

8/10 Good

Philippe

Stayed 1 night in Jul 2023

10/10 Excellent

Stephane

Stayed 1 night in Jul 2023

10/10 Excellent

Laure

Stayed 1 night in Jun 2023

8/10 Good

Marie-Chantal

Stayed 1 night in Jun 2023

10/10 Excellent

Michel

Stayed 1 night in Jun 2023

8/10 Good

PATRICK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport prix qualité
Séjour pratique : accès par l’automate car arrivé après 21h. suite à renseignement par mail ; chambre confortable sans plus avec cabine douche ; petit écran Tv ; très belle vue du lac
Stayed 2 nights in May 2023

10/10 Excellent

Antoine

Stayed 1 night in Apr 2023

10/10 Excellent

Francoise

Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Thierry

Stayed 1 night in Feb 2023

8/10 Good

jean-marc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

bernard

Stayed 1 night in Jan 2023

8/10 Good

christophe

Stayed 1 night in Nov 2022

8/10 Good

Jacques

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne étape
Super accueil et bonne literie.
Stayed 1 night in Sep 2022
Response from Natacha Kwiatkowski Directrice on Oct 6, 2022
Cher hôte, Je suis heureuse de voir votre bonne note et vos motifs de satisfaction : un super accueil et une literie de qualité. Notre équipe est attentive à vos moindres besoins et se réjouit de découvrir que vous avez passé une bonne étape chez nous. J'espère avoir l'opportunité de vous accueillir encore une fois au nord de Bordeaux pour un séjour aussi réussi. Natacha Kwiatkowski Directrice Hotel The Originals Access Bordeaux Lac