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Reviews of Omni Parker House

4 out of 5
Omni Parker House
60 School St, Boston, MA

Reviews

8.8

Excellent

Rating 10 - Excellent. 1634 out of 2664 reviews" "
Rating 8 - Good. 601 out of 2664 reviews" "
Rating 6 - Okay. 234 out of 2664 reviews" "
Rating 4 - Poor. 130 out of 2664 reviews" "
Rating 2 - Terrible. 65 out of 2664 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I met here for a long weekend. It was a wonderful stay made even better by the fantastic staff!!
Stayed 3 nights in May 2024
Response from David on May 20, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

4/10 Poor

Andrea

Disliked: Staff & service
Stayed 1 night in May 2024
Response from David on May 20, 2024
Thank you for staying with us. If you would like to discuss your stay further, please call the hotel directly and ask to speak with the Front Office Manager on duty.

2/10 Terrible

Moira Lo

Disliked: Cleanliness, staff & service, property conditions & facilities
Tereible place. Definitely not worth $300 per night. Rooms were disgusting.
Stayed 3 nights in May 2024
Response from David on May 20, 2024
Thank you for staying with us. If you would like to discuss your stay further, please call the hotel directly and ask to speak with the Front Office Manager on duty.

10/10 Excellent

Jessica L.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from David on May 17, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and customer service, beautiful building. Rooms could use updates. Overall great experience. Thank you!
Stayed 2 nights in May 2024
Response from David on May 16, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Lorraine, Mashpee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staying at a historic hotel that is so convenient to so many locations and with subway service a short walk away. Service was excellent.
Stayed 4 nights in May 2024
Response from David on May 14, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 Good

DEBRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Omni is a comfortable Hotel with alot of history behind it. The staff couldn't have been nicer! The restaurant/bar was great and the "Original" Boston creme pie was a delicious treat! Although the Hotel maintains the Historic look , which is beautiful, the bathrooms in the rooms need definate upgrading. All in all, The Omni Parker Hotel was a great place to stay!
Stayed 2 nights in May 2024
Response from David on May 14, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from David on May 16, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

6/10 Okay

Joseph

Traveled with group
Liked: Cleanliness
Good location. Property is quite tired and rooms do need redecorating, especially bathrooms.
Stayed 6 nights in May 2024
Response from David on May 14, 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility
Stayed 1 night in May 2024
Response from David on May 14, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was prompt. My early arrival wasn’t a problem and I was checked into my room by 1:00pm. Everything was explained clearly and the room was found to be in order as well.
Stayed 1 night in May 2024
Response from David on May 14, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the location of this hotel and its history. The staff is really friendly and attentive. I would definitely stay here again.
Stayed 2 nights in May 2024
Response from David on May 16, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Kon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Large room for family trip. Great location!
Stayed 2 nights in Mar 2024
Response from David on May 14, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and service were great.
Stayed 3 nights in May 2024
Response from David on May 14, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Everything was as expected from an Omni property.
Stayed 2 nights in Apr 2024
Response from David on May 14, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 Good

Den

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly and graceful staff with smiles and style.
Stayed 3 nights in May 2024
Response from David on May 9, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Clean and great staff.
Stayed 3 nights in Apr 2024
Response from David on May 9, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Kathleen A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from David on May 14, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was an historical property. Food and atmosphere in the restaurants was great. The bed was soft and comfortable. They were very accommodating with storing your luggage after checkout so that you could explore the city and the Freedom Trail. Would definitely stay here again.
Stayed 1 night in May 2024
Response from David on May 14, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Kari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific central location, close to the T station, great staff. Didn't like noise from adjacent rooms (lack of insulation).
Stayed 5 nights in Apr 2024
Response from David on May 9, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 Good

rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Turns out the main restaurant no longer serves dinner- only choice is bar food. The property is historic, so it is very dated-looking, but that fits its age. Occasional street noise woke us up some nights, but the hotel itself was quite quiet and comfortable.
Stayed 5 nights in May 2024
Response from David on May 14, 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the bed and the sheets, the elegance of the hotel and the history. I was disappointed that the restaurant was no longer open for dinner. But I love have a mini Boston Cream Pie for breakfast!
Stayed 2 nights in May 2024
Response from David on May 7, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Stuart, Farmville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from David on May 9, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Patricia

Traveled with group
Loved: The history The staff Professional, warm, kind The best hotel stay Thank you
Stayed 4 nights in May 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very helpful and friendly staff.
Stayed 4 nights in May 2024
Response from David on May 7, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 Good

Fadi, Fairfield

Traveled with family
Liked: Cleanliness, staff & service, amenities
It’s Ok for 180 years old hotel Time stop way back Bathrooms pretty small
Stayed 1 night in May 2024
Response from David on May 7, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Central to almost everything we wanted to do.
Stayed 4 nights in May 2024
Response from David on May 7, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location close to subways and historical sites. Nice bar and the dining room is beautiful. Staff helpful
Stayed 5 nights in Apr 2024
Response from David on May 7, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 Good

Brad

Traveled with partner
Liked: Cleanliness, staff & service
I did not like the fact we had no air conditioner or heater in our room!! They did bring a fan up to the room which was helpful
Stayed 2 nights in May 2024
Response from David on May 7, 2024
Thank you for staying with us. If you would like to discuss your stay further, please call the hotel directly and ask to speak with the Front Office Manager on duty.

2/10 Terrible

Alexandra

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from David on May 7, 2024
Thank you for staying with us. If you would like to discuss your stay further, please call the hotel directly and ask to speak with the Front Office Manager on duty.

10/10 Excellent

Mindi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting history & great staff!
Stayed 2 nights in May 2024
Response from David on May 7, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from David on May 7, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities
This is an old property, that could use some paint and a little TLC, but full of history and so convenient that it's a wonderful place to stay. I would definitely stay there again.
Stayed 2 nights in Apr 2024
Response from David on May 7, 2024
Thank you for staying with us. We agree. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Nancy, N Baldwin

Stayed 1 night in Apr 2024
Response from David on May 20, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a perfect location. The staff was very inviting and knowledgeable about the history of the building and the events that took place at the Hotel. The Perfect place to stay in Boston.
Stayed 4 nights in Apr 2024
Response from David on Apr 30, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from David on May 1, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Mark, Centreville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely dog friendly in the middle of Boston and historic. We loved our stay there!
Stayed 2 nights in Apr 2024
Response from David on Apr 30, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Judson

Stayed 2 nights in Apr 2024
Response from David on May 20, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location and easy walking to dining, shopping, entertainment and sporting events.
Stayed 4 nights in Apr 2024
Response from David on Apr 29, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

6/10 Okay

Laura

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My room didn’t have fridge and thought it came with it. Also I was disgusted to see a used soap still in the shower from previous guest of the room. Also restaurants had limited hours. Had to go outside the hotel to get food.
Stayed 1 night in Apr 2024
Response from David on Apr 29, 2024
Thank you for your feedback. Please accept our sincerest apology for the experience that you had. Your feedback has been shared with the appropriate team to improve our overall service. Thank you for staying with us. Best, Guest Relations Manager

10/10 Excellent

Lacie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the history and character in this hotel.
Stayed 3 nights in Apr 2024
Response from David on Apr 29, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Holly

Traveled with family
Historic and charming Great location - accessible from BOS Logan airport by SL1 to fee connection on Red Line (take Towards Alewife for two stops to Park Station). Also walkable 5-10 min to orange, blue and green line stations.
Stayed 1 night in Apr 2024
Response from David on Apr 29, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully professional and courteous staff. Well done!
Stayed 1 night in Apr 2024
Response from David on Apr 29, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Jodi R

Good location, old hotel with history. I was able to check in early, and my requests were honored. Richard who checked me in was excellent, he went over every detail and a great attitude.
Stayed 1 night in Apr 2024
Response from David on Apr 29, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for the Boston Marathon and the staff was so kind and accommodating. I’ll definitely visit again!
Stayed 3 nights in Apr 2024
Response from David on Apr 29, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

William, Ashaway

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from David on Apr 29, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from David on Apr 29, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 Excellent

sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a wonderful old hotel in a great location
Stayed 1 night in Dec 2023
Response from David on Apr 26, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

6/10 Okay

Bud

Stayed 3 nights in Jul 2023
Response from David on May 14, 2024
Thank you for staying with us. If you would like to discuss your stay further, please call the hotel directly and ask to speak with the Front Office Manager on duty.

8/10 Good

Mei

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from David on Apr 24, 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager