Ratings based on 703 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vermont

Close to the T

Posted May 4, 2015
We stayed here to go to Red Sox game. Free shuttle from hotel to T,and the T is a 5 minute walk if you would rather do that. Great staff and hotel.
Comment from Hotel Management
May 5, 2015 by Wagner, Hotel Management
Dear Momof2 from Vermont . Thank you kindly for your Five Star and Great Staff comment. We appreciate your patronage very much and look forward to your return. Go Sox ! Wagner Q. General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Terrific staff

Posted Apr 23, 2015
The staff was very helpful & friendly. Everyone we had contact with was so pleasant. It was our first time ever out east & they were very welcoming. My daughter ran the marathon amidst becoming ill & they were all so concerned for her & followed her on the race app. So thoughtful. Our shuttle bus driver even got her 2 bottles of water to take with. Not many hotels have such caring staff!
Comment from Hotel Management
May 1, 2015 by WagnerQ, Hotel Management
Dear Cindy from Wisconsin, Thank you kindly for taking your time to give us this great Five Star review, we had a terrific time following your daughter running the marathon ! We hope to see you and your family back again next year, if not sooner. Be well and all the best, Wagner Q. General Manager
5 out of 5
Recommended
for Students
by A verified traveler

Nice hotel in boston

Posted Apr 10, 2015
Pros: Very clean, lovely staff
Location: Shopping center nearby, about 15 min to NEC and Northeastern by car
Overall great! Location is right off the highway which was the only part I didn't like. Actual hotel is beautiful though!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom turkey

Nice clean hotel

Posted Mar 29, 2015
I like this hotel. breakfast is great. Have shuttle to train station. you can also walk to station. Evet clean they changed towels everyday, towels were very clean and new.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to Boston

Posted Mar 14, 2015
Good hotel, good value. Parking wasn't great, made me think that picking a place with valet parking could have been worthwhile. Quiet place, though, great for catching up on sleep.
Comment from Hotel Management
Mar 17, 2015 by Wagner Q, Hotel Management
Dear Guest, Thank you for your kind review, we appreciate your feedback. I am glad to hear you found us to be a good hotel with good value. We were overwhelmed by unexpected snow accumulation in this historic season but you will find our parking lot much improved now. We hope to have you staying with us again and we look forward to welcoming you back. All the best, Wagner Q. General Manager.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

very happy and satisfied

Posted Mar 11, 2015
From the check in to the room was pleased. The breakfast was great.
5 out of 5
Recommended
for Couples
by marie

This traveler left a rating score only Posted Feb 25, 2015 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by Christinefrom Darien

Great spot - EXCELLENT staff!

Posted Feb 22, 2015 on Hotels.com
Great hotel and EXCELLENT hotel staff! Got stuck in a storm and the staff could not have made me more comfortable. Thank you!
4 out of 5
Recommended
for Personal Event
by Akihirofrom 日本

リーゾナブル

Posted Feb 21, 2015 on Hotels.com
比較的安く、ホストンのダウンタウンっまで、地下鉄で10分くらい、というのが最大の魅力でしょう。駅までは5~10分。雪のときは時間がかかります。
3 out of 5
Recommended
for Business Travelers
by shingofrom 日本

1週間の感想です

Posted Feb 17, 2015 on Hotels.com
JFK図書館での調査のために1週間滞在した感想を以下に述べます。 まず立地から。最寄りのレッドラインの駅から徒歩10−15分。 ちなみにJFK/U Mass駅へは徒歩15−20分。 ゆえに市内への観光にも特段問題なくでかけられるだろう。 長期滞在には嬉しいショッピングセンターが裏手にあり、何でも揃う。 ただしお酒はない。スーパーはJFK/U Mass駅横の方が良い。 治安は夜中歩いても特に問題ないと考えられる。 次に部屋の中。普通にきれいで広い。でかい机があるのも良い。 バスタブもあり、入ろうと思えば湯船につかれる。水圧も問題なし。 しかし問題は、どでかいうるさいエアコンが机の真横にあり、 風がまともにあたること。これには辟易した。カーテンでさえぎって対処。 サービスは総じてよい。空港や他2カ所へのシャトルサービスもある。 空港からの場合は到着してから電話すればきてくれる。スタッフもよい。 行きたい場所へ自由に送迎してくれるシャトルならば完璧なのだが。 とくに問題は、朝食か。無料だから期待しなければ良いが、 期待すれば確実に裏切られる。擬似タマゴ焼きと擬似ハンバーグは、 ほんとにまずい。これが唯一のおかずで毎日続く。 あとはパンとヨーグルトのみ。
Comment from Hotel Management
May 2, 2015 by Hotel Manager, Hotel Management
Thank you for taking the time to write us your feedback regarding your recent stay at the Holiday Inn Express Boston, we value you as a patron and I truly appreciate your kind comments as we look forward to any opportunity to raise the quality of our guests’ experience. Wagner Q. Assistant General Manager