Ratings based on 1,262 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Great hotel, great location.

Posted Aug 26, 2014
Pros: Location and staff
Location: Right next to the Garden and short walk to the common - great location
Staff was excellent and welcoming, concierge(s) were excellent, bar service was good, room was great. I'd recommend it to anyone visiting Boston
5 out of 5
Recommended
for Everyone
by A verified traveler from Rochester NY

Location and staff is great!

Posted Aug 26, 2014
Pros: I was really happy with the location right next to Newberry and across the street from the gardens.
Cons: Could use free Wi-Fi for the price. The rugs and d├ęcor need updating.
Location: Next to Boston Commons, the gardens, Newberry for shopping.
Staff was very friendly and helpful. The room was a little on the small size. Bathroom was very nice and updated but very small. I didn't expect much more than that for such an old yet grand building. Its absurd that a hotel of this caliber and price point charges for Wi-Fi.
3 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Great location

Posted Aug 25, 2014
Pros: Location, the staff, the Cafe and the Bar.
Cons: Room smell and cleanliness
Location: Public Gardens and Boston Common, the Parish Cafe, just pick a direction and start walking.
Check in was great, we arrived several hours before however they took our bags, verified our phone number and called when the room was ready. The room was nice, however needed to be more thoroughly cleaned and had a musty smell to it.
5 out of 5
Recommended
for Everyone
by A verified traveler from New England

Great service. Great location. Feels luxurious

Posted Aug 19, 2014
Got a discounted rate and used an Expedia coupon, which put it within reach. Don't normally spend that kind of money on luxury hotels, but I now understand why people do. It was great. Get a room facing the Commons if you can. It's a glorious view. And, the location is just unbeatable for Boston. Great great stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, Massachusetts

Truly wonderful staff

Posted Aug 17, 2014
We had an amazing experience! The staff was fantastic and so very polite. They were helpful and courteous. We will always come back to the Taj.
5 out of 5
Recommended
for Everyone
by A verified traveler from H

Mother Daughter mini vacation at the Taj

Posted Aug 16, 2014
I am always thrilled with my stay at the Taj. The great location to the park, shopping and Newberry street make it the perfect place for me to stay. I love that it is not a huge property and I feel after my fourth stay this year that I am recognized and welcomed . The fact that daughters office is three blocks away makes it convenient for us to meet for lunch and after her work day.
5 out of 5
Recommended
for Everyone
by A verified traveler from AA

very classic, boston style hotel

Posted Aug 15, 2014
was super in all aspects, except that in some rooms you can hear the sound of the elvators going up and down.
3 out of 5
Recommended
for Other
by A verified traveler

Posted Aug 13, 2014
The hotel was in a excellent location. The staff was great. The hotel was very nice& clean. The two drawer backs both my wife&I felt negative was the charge for wifi&also @ the fact that with the price rate of the room that breakfast was not included>
4 out of 5
Recommended
for Everyone
by A verified traveler from USA

TAJ Boston

Posted Aug 12, 2014
Pros: Location and friendly staff
Cons: I think the rooms need to be renovated. Stained carpet, dim lighting and low shower head. The bar and cafe are nice but the bar had gnats and a lot
Location: Close to all the fun. The harbor, the museums and shopping.
Very nice hotel and location. The staff was great. I think the rooms need to be renovated. Stained carpet, dim lighting and low shower head. The bar and cafe are nice but the bar had gnats and a lot of them. However, it is a great location and nice facility. Just needs some attention to detail. Thanks
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2014
Pros: Huge room.
Lovely hotel. Excellent location. Stayed at the Ritz last time and the Taj was better.