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Reviews of Hampton Inn & Suites Boulder-North

3.5 out of 5
Hampton Inn & Suites Boulder-North
6333 Lookout Rd, Boulder, CO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 316 out of 447 reviews" "
Rating 8 - Good. 101 out of 447 reviews" "
Rating 6 - Okay. 23 out of 447 reviews" "
Rating 4 - Poor. 3 out of 447 reviews" "
Rating 2 - Terrible. 4 out of 447 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

MICHIKO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a good deal. Lots of perks for a low price. The only possible downside is that unless you need to be in the area, it’s not particularly close to any attractions.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 19, 2024
Michiko, we are happy you found us and we appreciate the perfect rating and review.

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and efficient.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
Yvette,We are lucky to have such an attentive and friendly team. It makes us so happy hearing this, thank you for the wonderful rating and review.

10/10 Excellent

Fumiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent. Everywhere including the pool area is so clean. The room was very quiet. I loved the stay.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 8, 2024
Fumiko, Thank you so much for the excellent rating and review. We are happy to hear how much you loved your stay and how clean everything was. Hopefully you get the chance to come stay with us again.

10/10 Excellent

Beverly, Parker

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was as comfortable as visiting a long lost friend. The woman at the desk was engaging and fun. The breakfast was a wonderful experience of pastries and hot foods set out in a way that gave a crowd plenty of room to navigate. There are restaurants nearby that are trendy and the pool was the perfect entertainment for the kids on a snowy winter day.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 15, 2024
Beverly,Thank you for the wonderful rating and review. We hope you and your family get the chance to come visit us again.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from General Manager on Feb 5, 2024
Thank you for the 5 of 5 rating!

8/10 Good

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At least 4 hairs in the bathroom, other than that, room was comfortable and clean
Stayed 1 night in Dec 2023
Response from General Manager on Jan 19, 2024
Hello Becky,I will follow up with housekeeping regarding the hairs in the bathroom. I am sorry to hear this, thank you for bringing this to our attention.

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from General Manager on Jan 18, 2024
Thank you for the perfect 5 of 5 rating.

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 18, 2024
Thank you for the perfect 5 of 5 rating.

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! Came to the area to visit family, who lived close by. Excellent breakfast, service and amenities!
Stayed 3 nights in Nov 2023
Response from General Manager on Jan 4, 2024
Hello Lisa,Thank you so much for the great rating and review, we hope you choose to stay with us again the next time you come to see your family.

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No eating places close by.
Stayed 3 nights in Nov 2023
Response from General Manager on Nov 29, 2023
Thank you for the feedback and excellent rating.

8/10 Good

Naoto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from General Manager on Nov 15, 2023
Thank you for the 4 of 5 rating.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well run!
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 15, 2023
Thank you for the excellent rating and review..

10/10 Excellent

Matteo

Stayed 1 night in Nov 2023
Response from General Manager on Nov 6, 2023
We appreciate the 10 of 10 rating.

10/10 Excellent

jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room- helpful front desk
Stayed 1 night in Oct 2023
Response from General Manager on Oct 30, 2023
Jane, Thank you for the excellent rating and review.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super helpful and kind
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 18, 2023
William, thank you for the excellent rating and review.

6/10 Okay

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice lodging. Rating is because we asked for Friday and Sunday maid service. We were told all rooms were cleaned on Sunday. Spend Sunday in Boulder, came back to find the room was not cleaned, running out of towels and toilet paper. Expected a little better. Will stay here again but will be more aggressive about the cleaning schedule.
Stayed 5 nights in Sep 2023
Response from General Manager on Sep 29, 2023
Hello Dale,I appreciate the valuable feedback regarding your recent stay with us. Thank you for continuing to stay with us on that note please know that we will be changing our cleaning protocols beginning October 1, we will transition to daily housekeeping service for all rooms. We look forward to seeing you the next time you are visiting the Boulder area.

6/10 Okay

Jacalyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We were disappointed in a few things. The bathroom door scraped the tile floor so much so that it made a loud noise, and it was difficult to open and close. The toilet paper was very bad quality for a room that costs 265 a night. I wish that there were real mugs in the room for drinking morning coffee. The Breakfast was very nice and the bagged up snacks were a nice touch. Very clean.
Stayed 4 nights in Sep 2023
Response from General Manager on Sep 20, 2023
Jacalyn,Thank you so much for letting me know about the bathroom door in that room. We will get that taken care of for the next guest I am sorry we did not catch this prior to your arrival. Hampton do not do real mugs at this time and we are not set up for real mugs, plates and cutlery on property. Thank you so much for the valuable feedback.

10/10 Excellent

Larry, Austin

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and new Hotel. Clean with fast elevators
Stayed 1 night in Sep 2023
Response from General Manager on Sep 26, 2023
Thank you for the excellent rating and review.

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and pleasant. They went out of their way to help with things.
Stayed 1 night in Aug 2023
Response from General Manager on Aug 24, 2023
Jessica - Thank you for the wonderful feedback and review. I am fortunate to have a caring staff that goes above and beyond for our guests. I am happy to hear how pleasant and helpful everyone was.

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Pearl street mall
Stayed 1 night in Aug 2023
Response from General Manager on Aug 21, 2023
It's great to see you found our hotel to be a perfect 5 of 5, thank you.

10/10 Excellent

Ariana

Stayed 2 nights in Jul 2023
Response from General Manager on Aug 21, 2023
Thank you for the perfect 5 of 5 rating!

8/10 Good

Leanne

Stayed 2 nights in Jul 2023
Response from General Manager on Aug 21, 2023
Thank you for the high rating.

10/10 Excellent

Luana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jul 2023
Response from General Manager on Aug 21, 2023
We appreciate the outstanding 5 of 5 rating!

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from General Manager on Aug 21, 2023
Thank you for the perfect 5 of 5 rating!

10/10 Excellent

Kristen S

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was above and beyond the best We have had in years. Thoughtful, accommodating, and went out of their way to make our stay so special. We have stayed at 5 star hotels and not have service as good as we received here. We will definitely be back to stay again!
Stayed 5 nights in Jun 2023

8/10 Good

Ron

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.....but.... WAY OVER PRICED !!! can't afford to stay here again.
Stayed 3 nights in Jun 2023
Response from General Manager on Jun 29, 2023
Ron, we appreciate the great review. Unfortunately, rates do run higher in Boulder in the peak summer season. Off season rates definitely run lower so hopefully you get a chance to come visit again.

8/10 Good

Dale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and well cared for staff was friendly. Our only concern was that the hot tub and pool were not working for the majority of the time we were there, that was an amenity we were counting on.
Stayed 4 nights in Jun 2023
Response from General Manager on Jun 29, 2023
Dale, Thank you so much for the wonderful review and feedback. I do apologize about the hot tub and pool not working while you were with us. Please know these have both been fixed and are up and running again.

10/10 Excellent

D S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from General Manager on May 16, 2023
Thank you for the excellent rating of 10!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from General Manager on May 16, 2023
We appreciate the perfect 10 of 0 rating.

10/10 Excellent

NANCY

Stayed 1 night in Apr 2023
Response from General Manager on May 5, 2023
Nancy - Thank you for the perfect 10 out of 10 rating.

8/10 Good

Heidi

Stayed 1 night in Apr 2023
Response from General Manager on May 5, 2023
Thank you for the great rating.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Mar 2023
Response from General Manager on Mar 29, 2023
Stephanie, Thank you for the excellent rating and review.

8/10 Good

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Mar 2023
Response from General Manager on Mar 17, 2023
Thank you for the good rating and review.

10/10 Excellent

Donna

Stayed 1 night in Dec 2022
Response from General Manager on Nov 6, 2023
Thank you for the 10 of 10 rating.

10/10 Excellent

Mike

Stayed 1 night in Dec 2022
Response from General Manager on Jan 3, 2023
Thank you for the perfect 10 rating.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and hotel was really clean! Price was a little expensive but at least a nice experience.
Stayed 1 night in Nov 2022
Response from General Manager on Nov 21, 2022
Thank you for the excellent rating and review.

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean place to stay. Friendly staff.
Stayed 4 nights in Oct 2022
Response from General Manager on Nov 21, 2022
Thank you for the great rating and review.

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here for any event at Boulder Reservoir
Front desk staff were friendly and helpful. Room was clean and quiet. Nice amenities and nice selection at breakfast. Convenient to Boulder Res. Walking distance to several restaurants. This is the place to stay for any event at the Boulder Reservoir!
Stayed 1 night in Oct 2022
Response from General Manager on Oct 10, 2022
Ericka - It sounds like you had a fabulous stay. We appreciate the excellent rating and review and hope you get the opportunity to come stay with us again.

10/10 Excellent

Misty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Comfortable beds! Staff was extremely kind and helpful!! Nice breakfast area.
Stayed 3 nights in Sep 2022
Response from General Manager on Sep 29, 2022
Misty - Thank you for the excellent rating and review.

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially appreciate the compost and recycling choices for waste. Breakfast was wonderful also.
Stayed 3 nights in Sep 2022
Response from General Manager on Sep 29, 2022
Bruce, Thank you for the excellent rating and review.

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2022
Response from General Manager on Sep 10, 2022
Kelvin, We appreciate the perfect 5 of 5 rating.

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OUTSTANDING!!!!!!!!!!!!!!
The hotel is very clean, the rooms are large and comfortable. Staff is very nice and accommodating. the pool and hot tub are nice, however the pool water is cold! The breakfast is really good, several choices, hot and cold, and the coffee was good! Neighborhood is quiet. There is a restaurant withing walking distance, and a grocery store about two miles away. I would recommend this hotel for your Boulder CO stay.
Stayed 1 night in Aug 2022
Response from General Manager on Sep 10, 2022
Julie, I do apologize that the pool water felt cold we do keep the pool at 82 Degrees. Otherwise it sounded like you had a fantastic stay! Thank you so much for the feedback, excellent rating and review!

10/10 Excellent

Michael, Madison

Traveled with family
Liked: Staff & service, property conditions & facilities
Very clean, great service, would stay here again.
Stayed 2 nights in Aug 2022
Response from General Manager on Aug 24, 2022
Michael, we feel the greatest compliment is hearing that you would choose to stay with us again. Thank you so much for the excellent rating and review.

10/10 Excellent

Annarose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here because it is close to the reservoir for the Ironman 70.3 race. It is also very close to groceries and easy to get downtown.
Stayed 4 nights in Aug 2022
Response from General Manager on Aug 24, 2022
Thank you for choosing to stay with us and for the excellent rating.

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from General Manager on Aug 24, 2022
We appreciate the perfect 10of 10 rating.

8/10 Good

Mey Lynn

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice stay! Thanks
Stayed 5 nights in Aug 2022
Response from General Manager on Aug 24, 2022
Thankyou for the great rating and review.

10/10 Excellent

Berenice

Stayed 1 night in Jul 2022

6/10 Okay

Gloria

Traveled with partner
Liked: Staff & service, property conditions & facilities
Nice staff, Unable to plug some of the electrical outlets in our room due to defects. Very limited breakfast. At minimum, should have provided boiled eggs. The prepackage food is sad.
Stayed 4 nights in Jul 2022
Response from General Manager on Aug 24, 2022
Gloria,Thank you for the feedback regarding your recent stay with us. I would love to learn more about the issue experienced with the plugs. We do have tamper-resistant plugs so you must use some force when plugging items in. I am sorry if this may have been an issue for you.