Courtyard
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Reviews of Courtyard by Marriott Brunswick

3 out of 5
Courtyard by Marriott Brunswick
580 Millennium Blvd, Brunswick, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 400 out of 703 reviews" "
Rating 8 - Good. 174 out of 703 reviews" "
Rating 6 - Okay. 75 out of 703 reviews" "
Rating 4 - Poor. 26 out of 703 reviews" "
Rating 2 - Terrible. 28 out of 703 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service
Great experience need to work on upgrading beds and bedding like pillows were trash and bed was hard
Stayed 1 night in Sep 2023
Response from Owner on Sep 30, 2023
Michelle, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and renovated
Stayed 1 night in Sep 2023
Response from Owner on Sep 26, 2023
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Owner on Sep 23, 2023
Nancy, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Okay

Wayne

Liked: Cleanliness, property conditions & facilities, room comfort
Bin voy? Not so much
Clean and well appointed. Facility seemed understaffed. Tv quote "system not working properly now". Smoke detector not connected. No amenities in bathroom as pictured in website. These items are a matter of management and staff. The on-site manager seemed to be overworked and short of staff. That is not his fault. Beds comfortable. A/C system quiet and easily controlled. Food available at small attended bar in lobby. Access to hwy excellent. Lobby spacious. Room spacious. If you're looking for breakfast it's there, but at a price.
Stayed 1 night in Sep 2023
Response from Owner on Sep 21, 2023
Wayne, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

10/10 Excellent

Tina, Rockford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and property was nice and comfortable beds.
Stayed 1 night in Sep 2023
Response from Owner on Sep 18, 2023
Tina, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Very pleased with the hotel location, service and pet policy. I was able to be comfortable knowing I would not experience an allergic reaction to pets roaming the hotel.
Stayed 3 nights in Sep 2023
Response from Owner on Sep 15, 2023
We appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Double

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Owner on Sep 11, 2023
Double, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

Phalla

Stayed 2 nights in Sep 2023
Response from Owner on Sep 25, 2023
Phalla, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Good

Susan

Disliked: Staff & service, property conditions & facilities, room comfort
This was an overnight stay on our way back to Florida. Checkin was fine. When we got to our room the door was open & air conditioning not turned on. Ottoman was missing from sofa & only 1 bath towel. I called the front desk for more towels & was told they would get them to us right away. We waited over an hour & still no towels. My husband went down to see what the problem was & was told he needed to come downstairs to pick them up. What???? Checked out early the next morning & waited for the girl in the back to finally come out to the front desk to take our room keys. Not sure if we will stay here again.
Stayed 1 night in Sep 2023
Response from Owner on Sep 5, 2023
Susan, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Owner on Sep 4, 2023
Dee, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Lenore

The check in woman was amazing.
Stayed 1 night in Aug 2023
Response from Owner on Aug 30, 2023
Lenore, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice, staff so friendly. Felt welcomed!
Stayed 1 night in Aug 2023
Response from Front Office on Aug 28, 2023
Dear Catherine,Thank you so much for your feed back on your experience. Your feed back has been shared with the staff to congratulate the positives. Thank you so much and hope your travels brings you back in the near future.

4/10 Poor

Eric

Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom and bedding did not feel clean. There was a dirty towel in our bathroom when we checked in.
Stayed 1 night in Aug 2023
Response from Owner on Aug 22, 2023
Thank you for taking the time to review us, Eric. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Excellent

Salima

Stayed 1 night in Aug 2023
Response from Owner on Sep 4, 2023
Salima, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Owner on Aug 9, 2023
Marianne, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

John M

Stayed 1 night in Jul 2023
Response from Owner on Aug 22, 2023
John, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

JOSEPH FISHER,

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they went out of their way to make sure we were comfortable
Stayed 1 night in Jul 2023
Response from Owner on Jul 31, 2023
Joseph, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean & quiet. Staff was friendly. Small maintenance issues - sink did not drain well TV remote missing back so battery’s could fall out. Lightbulbs burned out. Attention to detail would have gotten 5 stars.
Stayed 1 night in Jul 2023
Response from Owner on Jul 25, 2023
Jeanette, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excellent

Susan

Stayed 1 night in Jul 2023
Response from Owner on Aug 9, 2023
Susan, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Owner on Jul 18, 2023
Keith, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Owner on Jul 11, 2023
We appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service
The curtain to the window didn’t close all the way. The bathroom door wouldn’t shut completely. Everything else was great.
Stayed 1 night in Jul 2023
Response from Owner on Jul 10, 2023
Kayla, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excellent

Todd

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Owner on Jul 6, 2023
Todd, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Crystal, Ellenwood

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and convenient
Stayed 1 night in Jun 2023
Response from Owner on Jul 5, 2023
Crystal, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family getaway!
It was a nice weekend with my grandkids!
Stayed 1 night in Jun 2023
Response from Owner on Jun 29, 2023
Mario, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023
Response from Owner on Jun 26, 2023
Joyce, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Shawn, Blacklick

Liked: Cleanliness, staff & service, property conditions & facilities
Clean modern nice hotel
Stayed 1 night in Jun 2023
Response from Owner on Jun 26, 2023
Shawn, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We first stayed here last week on 6/17 on the way to Florida. We enjoyed it so much that we planned our return home so that we could stay here again. It is right off 95 and very nice rooms. Easy check in and smooth checkout. I wish more hotels gave you access to a Netflix channel like this one does. Being able to sign in and binge your shows from home is a huge plus for me!!
Stayed 1 night in Jun 2023
Response from Owner on Jun 26, 2023
Michael, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

10/10 Excellent

BRITTANY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Owner on Jun 26, 2023
Brittany, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

susana

Stayed 1 night in Jun 2023
Response from Owner on Aug 9, 2023
Susana, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Owner on Jun 23, 2023
Keith, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was impressive with nice couch and office chair. Really clean room. They had 39degrees North body wash, shampoo, and conditioner bottles in the shower. First time I have ever had a bow tied at the end of my toilet paper! lol small touches like that make it more memorable.
Stayed 1 night in Jun 2023
Response from Owner on Jun 19, 2023
Michael, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Overall
Stayed 1 night in Jun 2023
Response from Owner on Jun 19, 2023
Terry, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Gregg

Stayed 1 night in Jun 2023
Response from Owner on Jul 10, 2023
Gregg, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

William, Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and bistro. Very convenient and clean. Great business travel location.
Stayed 1 night in Jun 2023
Response from Owner on Jun 19, 2023
William, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in. The lady at the front was very nice. The hotel was clean and had comfortable beds. Overall great experience
Stayed 1 night in Jun 2023
Response from Owner on Jun 19, 2023
Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly & knowledgeable
Stayed 1 night in Jun 2023
Response from Owner on Jun 16, 2023
Lou, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right off I95 but was quiet in the hotel. Very clean, comfortable bed and friendly staff!
Stayed 1 night in Jun 2023
Response from Owner on Jun 12, 2023
Tammy, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Good

Craig

Traveled with family
Liked: Staff & service
Overall, fine. Staff friendly. Found a cockroach in the bathtub, and the shower curtain in the bathtub wasn’t long enough, and when I took a shower, the floor got wet. Very quiet room. The hotel was nearly full, but our room was quiet. We got a sound nights sleep. Convenient location right on Interstate 95.
Stayed 1 night in Jun 2023
Response from Owner on Jun 12, 2023
Craig, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Owner on Jun 12, 2023
Mike, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

Joey

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Decent
Quick stop on the way to Orlando. Nice hotel but cleanliness could be improved slightly. Rooms were quiet with comfortable beds.
Stayed 1 night in Jun 2023
Response from General Manager on Jun 4, 2023
Dear Joey,On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

RICHARD P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Motel with nice Bistro
Stayed 1 night in Jun 2023
Response from General Manager on Jun 4, 2023
Dear Richard,On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from General Manager on Jun 2, 2023
Dear Belinda,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet place to stayed
Stayed 1 night in May 2023
Response from General Manager on Jun 2, 2023
Dear Belinda,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Patrick

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Excelente hotel . Staff super friendly. Beautiful rooms clean and comfy. Close to everything. Restaurant, shopping centers . We be back in summer.!!!!
Stayed 3 nights in May 2023
Response from Owner on Jun 1, 2023
Patrick, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

4/10 Poor

Carissa

Disliked: Staff & service, property conditions & facilities
Staff was rude and not helpful. When I arrived, I waited a long time before the manager returned from the back and proceeded to complain to me about all the tasks he had to do. My room had no hot water and when I told the front desk, she acted like it was no big deal.
Stayed 1 night in May 2023
Response from Owner on Jun 2, 2023
Thank you for taking the time to review us, Carissa. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very friendly. If you want something! They do the best to make the customer happy. With all respect they are amazing
Stayed 3 nights in May 2023
Response from Owner on Jun 1, 2023
Patrick, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Owner on Jun 1, 2023
Miguel, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Owner on May 29, 2023
Thomas, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way

2/10 Terrible

Daniel

Business traveler
Disliked: Cleanliness, room comfort
Fix your boiler, cold showers suck
No hot water after I checked and no hot water in the morning.
Stayed 1 night in May 2023
Response from Owner on May 25, 2023
Thank you for taking the time to review us, Daniel. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We will look into this issue to avoid it being repeated again. We hope to welcome you back in the future for a more positive experience.