Individually furnished, desk, iron/ironing board, free WiFi

Reviews of Relax Inn

2.5 out of 5
Relax Inn
133 Pleasant St, Brunswick, ME

Reviews

7.6

Good

Rating 10 - Excellent. 178 out of 828 reviews" "
Rating 8 - Good. 378 out of 828 reviews" "
Rating 6 - Okay. 189 out of 828 reviews" "
Rating 4 - Poor. 58 out of 828 reviews" "
Rating 2 - Terrible. 25 out of 828 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Judi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slow internet
Stayed 1 night in May 2024

6/10 Okay

Jimena

Traveled with family
Disliked: Cleanliness
The breakfast was so so bad.
Stayed 1 night in May 2024

6/10 Okay

Jennie

Stayed 1 night in May 2024

6/10 Okay

Narmada

Liked: Cleanliness, staff & service
It was a standard room on the roadside.
Stayed 1 night in May 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place owner super friendly he washed my 280z for 25$ stay at this place u will love it
Stayed 1 night in May 2024
Response from manager on May 10, 2024
Thank you for staying with us!

2/10 Terrible

Shannon, West Bath

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was told by the gentleman who worked there that there was no continental breakfast when I had asked what time breakfast was during check in when in fact there is. There is no staff available after 9pm and a lot of times there wasn't anyone to assist during the day either. We were unable to get to the Laundry area or to even get ice. Staff was very rude- on their personal cell while waiting on customers. We was told to hold on and didn't make any effort to accomodate our needs. We asked to extend our stay a night and was told they were booked. Then asked for a Lil extra time to check out and was rudely told no as well.
Stayed 2 nights in Apr 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

DONALD

Traveled with partner
Liked: Cleanliness, staff & service
Comfortable, quiet, clean and affordable, we enjoyed our stay
Stayed 1 night in Dec 2023
Response from manager on Dec 31, 2023
Thank you for staying with us!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from manager on Dec 23, 2023
Thank you for staying with us!

4/10 Poor

Chad

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was clean. A bit outdated. Rooms are very very small. A nice plus was they allowed us to check-in 3 hours early, so we really appreciated that. If u just need a clean place to sleep, its great. If you have kids and/or are looking for extra amenities, there isnt a lot. For 1/3 of the other hotel rates around it was a very good deal.
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from manager on Nov 2, 2023
Thank you for staying with us!

8/10 Good

Harvey

Stayed 1 night in Oct 2023
Response from manager on Dec 23, 2023
Thank you for staying with us!

10/10 Excellent

Richard

Stayed 1 night in Oct 2023
Response from manager on Dec 23, 2023
Thank you for staying with us!

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to the main part of town and to the major highways.
Stayed 3 nights in Oct 2023
Response from manager on Oct 16, 2023
Thank you for staying with us!

8/10 Good

Elise

Liked: Cleanliness, staff & service
This is a modest, no frills hotel. Just the basics. However, the room was very clean and comfortable, and it’s affordable. The staff was courteous and helpful. The breakfast was minimal; it would have been nice to have some protein (e.g., prepackaged hardboiled eggs). The negative was the internet. It never worked in the room. I would connect and it would turn off seconds after I connected.
Stayed 2 nights in Oct 2023
Response from manager on Oct 16, 2023
Thank you for staying with us!

10/10 Excellent

Allie

Liked: Cleanliness, staff & service
friendly courteous basic lodging and a good vibe
Stayed 2 nights in Oct 2023
Response from manager on Oct 16, 2023
Thank you for staying with us!

6/10 Okay

Paul

Disliked: Staff & service
You can probably do better.
Not the worst choice for a budget motel in the area, but not a good one either. Rooms are large but dated and stuffy. Breakfast is limited and served in a small very hot room. Staff is indifferent at best, as exemplified by being more amused than concerned when they lost the 2nd day of my reservation. This was resolved poorly. It is a cute motel in a decent location, but you are taking a chance staying there.
Stayed 2 nights in Oct 2023
Response from manager on Oct 16, 2023
Thank you for staying with us!

6/10 Okay

Michael

Traveled with family
Disliked: Amenities
I liked the simplicity of the room, as well as the bed. However for the high price of the room there was left a lot do be desired as far as amenities. It seems you pay such a high cost simply for a comfortable bed and not a desirable experience.
Stayed 1 night in Oct 2023
Response from manager on Oct 16, 2023
Thank you for staying with us!

6/10 Okay

Laurena

Traveled with partner
Liked: Cleanliness
Felt unsafe as a man was sitting in his vehicle right outside our room #27 for many hours, talking on a cellphone, before we arrived until after we went to bed. Could hear him talking in a foreign language inside our room. Tiny bathroom. Older room with sloping, uneven floor. Room was clean enough. Laundry facilities worked well.
Stayed 1 night in Oct 2023
Response from manager on Oct 16, 2023
Thank you for staying with us!

8/10 Good

heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from manager on Oct 10, 2023
Thank you for staying with us!

6/10 Okay

trenton

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from manager on Oct 5, 2023
Thank you for staying with us!

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and budget friendly
A cute and budget friendly stay for a weekend trip to the greater Portland area.
Stayed 2 nights in Sep 2023
Response from manager on Oct 1, 2023
Thank you for staying with us!

10/10 Excellent

Maegan

Stayed 1 night in Sep 2023
Response from manager on Oct 29, 2023
Thank you for staying with us!

4/10 Poor

Michael

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
On first impression, seemed clean but upon closer look not so much. Facility is worn and in serious need of upgrade. One thing that really annoyed me was the "child size" toilet. Anyone with bad knees or hips will definitely want to avoid this place. We will not be staying here again.
Stayed 14 nights in Sep 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value
very nice older styled motel
Stayed 1 night in Sep 2023
Response from manager on Sep 22, 2023
Thank you for staying with us!

8/10 Good

Jan, Helena

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Relax Inn is an older facility but it was very clean. It was sufficient for our overnight stay.
Stayed 1 night in Sep 2023
Response from manager on Sep 22, 2023
Thank you for staying with us!

10/10 Excellent

Ruby

Traveled with family
Liked: Amenities
I love it all
Stayed 3 nights in Sep 2023
Response from manager on Sep 22, 2023
Thank you for staying with us!

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from manager on Sep 17, 2023
Thank you for staying with us!

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing but good things to say. I stayed for 3 days. The room was clean and smelled clean. AC worked good. Bed was ok. It was pretty quiet ( except for noisy neighbors ) the halls were very well lit outside. Few restaurants near by. There is only one gas station open about a mile down the street overnight that is not within walking distance. Staff was friendly and no issues at check out and check in. The location seemed to be very safe as well as the property.
Stayed 3 nights in Sep 2023
Response from manager on Sep 12, 2023
Thank you for staying with us!

10/10 Excellent

Heather

Stayed 1 night in Aug 2023
Response from manager on Oct 1, 2023
Thank you for staying with us!

10/10 Excellent

Vitaly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from manager on Sep 6, 2023
Thank you for staying with us!

4/10 Poor

Robert

Traveled with group
Disliked: Amenities
Breakfast was not even the bare minimum. Only the coffee was decent.
Stayed 1 night in Sep 2023

10/10 Excellent

Vitaly

Stayed 2 nights in Sep 2023
Response from manager on Oct 1, 2023
Thank you for staying with us!

6/10 Okay

Dianna

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick. Romm was surprisingly clean. Floor in shower squeaks where you have to stand to shower, little scary. Walls are thin, I appreciate them trying to make me feel at home with the person in tge next room snoring, but wasn't really happy about it. You could hear everything.
Response from manager on Sep 12, 2023
Thank you for staying with us!

10/10 Excellent

Theresa, Newport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here when I attend an annual event. It’s quiet, clean, there’s parking on site and the free breakfast is very convenient.
Stayed 1 night in Sep 2023
Response from manager on Sep 2, 2023
Thank you for staying with us!

10/10 Excellent

Phil

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cost savings makes relax inn a repeat Next year
Stayed 2 nights in Aug 2023
Response from manager on Aug 31, 2023
Thank you for staying with us!

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
I arrived late for an overnight stay. Checkin was fine and the room was fine for an overnight stay.
Stayed 1 night in Aug 2023
Response from manager on Aug 29, 2023
Thank you for staying with us!

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All around decent place to stay!
Stayed 1 night in Aug 2023
Response from manager on Aug 28, 2023
Thank you for staying with us!

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from manager on Aug 27, 2023
Thank you for staying with us!

2/10 Terrible

Sokkhann

Traveled with partner
Disliked: Amenities, property conditions & facilities
This was my second time booking there the man checking me in remembered me from the last time and complained I spilled something on the bed sheets. And to try to not do it again. I was there for a week and currently waiting to close on my new home and was treated that way because I accidentally spilled a drink in bed. They not once came in to do any housekeeping
Stayed 4 nights in Aug 2023

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the cleanliness and convenience. The staff is very accommodating.
Stayed 4 nights in Aug 2023
Response from manager on Aug 22, 2023
Thank you for staying with us!

8/10 Good

Nguyen

Liked: Amenities
Sleep well the whole night
Stayed 1 night in Aug 2023
Response from manager on Aug 21, 2023
Thank you for staying with us!

6/10 Okay

Carl

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from manager on Aug 22, 2023
Thank you for staying with us!

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Quiet
This hotel was in adequate shape. The breakfast was good.
Stayed 1 night in Aug 2023
Response from manager on Aug 20, 2023
Thank you for staying with us!

8/10 Good

RUSSELL, RIVERTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable. Breakfast was nice. And employees were helpful
Response from manager on Aug 19, 2023
Thank you for staying with us!

6/10 Okay

David

Traveled with partner
Liked: Cleanliness
The room was average and clean. I think having one queen size bed would be better than 2 double beds. The shower head leaked and sprayed on the wall behind it. The air conditioner made a high squeeky noise that was hard on the nerves after a while. The bathroom exhaust fan also made a low growling noise after it was on for a minute. Other than that, it was safe and easy to get to right on Route 1.
Stayed 1 night in Aug 2023
Response from manager on Aug 27, 2023
Thank you for staying with us!

2/10 Terrible

Paul

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Many lingering tenants in parking lot way past midnight, filthy a/c. Just a very unsatisfactory booking.
Stayed 1 night in Aug 2023

8/10 Good

RUSSELL, RIVERTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get here. The staff was professional and the place was super clean!
Stayed 1 night in Aug 2023
Response from manager on Aug 12, 2023
Thank you for staying with us!

8/10 Good

Tammy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight stay.
I was attending an educational seminar and was looking for a safe, clean hotel for the night. I found the room nicer than expected. It was clean, large, with a comfortable mattress, refrigerator, microwave, iron, hairdryer, nice TV, and noisy AC. Breakfast was provided, but as there was little offered that was gluten free, I grabbed a banana and left. My only complaints were the lack of a way to charge my car up and the AC being especially noisy. I would also have like a better breakfast. There isn't a pool or gym, but I wouldn't have had time anyway.
Stayed 1 night in Aug 2023
Response from manager on Aug 8, 2023
Thank you for staying with us!

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2023
Response from manager on Aug 9, 2023
Thank you for staying with us!