Dear Alexandra,Thank you for taking the time to share your review.It warms us to hear that you found our room cleanliness and hotel condition to meet your expectations, reflecting our commitment to providing a well-maintained environment.However, we regret to sense your dissatisfaction with our staff's service and the room amenities. We always aspire to offer the highest standard of hospitality and comfort to all our guests. Your remarks are indeed surprising, as our staff is known for their dedication and we offer a variety of amenities designed for convenience and satisfaction. Rest assured, we continuously strive to create a welcoming and helpful atmosphere for all our visitors.We hope the positive aspects of your stay will encourage you to return, giving us the opportunity to ensure a more delightful experience.We hope to be able to welcome you back for an improved stay.Kind regards,Wissal, Reception

Hello Oliver,We appreciate this positive rating.We're glad to hear that our services met your expectations to a good extent, with a special nod to our 24/7 reception and the dedication of our team. While we're sorry to hear that the area outside didn't leave the best impression, we're constantly in touch with local authorities to improve the overall experience for our guests. Inside, we strive to provide a cozy atmosphere, as evidenced by our modern lobby lounge where guests can relax and enjoy a Belgian beer. Rest assured, we're committed to providing a comfortable stay, from our well-maintained rooms to our wide array of amenities.We hope to welcome you back in the future for an improved stay.Kind regards,Wissal-Reception

Thank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.

Cher hôte,Merci d'avoir pris le soin de rédiger ce commentaire.Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Au plaisir de vous accueillir à nouveau,James, Reception

Dear Guest, Thank you for your feedback.We're thrilled to hear you found your room snug and spotless and our team ready with a friendly smile and top-notch professionalism. We understand that sometimes 'cosy' can be another word for 'small', but we like to think it's all part of the charm and helps ensure a night of sound sleep. Plus, with our modern amenities and a lobby lounge inviting you to relax with a complimentary Belgian beer, we hope it all added to a memorable stay.We look forward to seeing you again on a future occasion. Best wishes,Bryan

Chère Lara,Merci pour votre commentaire.Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Ce serait un plaisir de vous accueillir à nouveau pour un séjour 100% réussi.Bien à vous,James, Reception

Chère Anne-Marie,Merci pour ce retour très positif.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous serions ravis de vous revoir parmi nous. Bien à vous,Mathieu, Hotel Manager

Unfortunately, reviews don't write themselves, thank you for doing so.We appreciate your patience during check-in and apologize for the long wait. Regarding air conditioning, our rooms are equipped with individual air conditioning, but we are sorry to hear that it did not work properly during your stay. We will investigate this problem and take steps to resolve it if necessary.Don't forget to come back to see how we continue to improve our service based on your feedback.Until then,

Thank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.

Thank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.

Thank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.

Thank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.

Bonjour,Merci pour ce sympathique commentaire !Nous nous réjouissons que tu aies apprécié ta chambre et notre équipe :)Au plaisir de te revoir chez nous.Bryan

Thank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.

Dear Michele,Thank you for taking the time to provide us with your feedback.We're glad to hear that our staff made a positive impression with their pleasant and helpful demeanor, and that you found the complimentary tea and coffee in the lobby to be a nice touch. We appreciate your feedback on the pricing of our rooms. While we strive to provide excellent value for our guests, we understand that perceptions of value can vary. Our pricing is competitive within the area, considering our prime location just a 2-minute walk from Gare du Midi train station, and the modern amenities we offer, such as soundproof rooms and free Wi-Fi. We regret to hear that the surrounding area did not meet your expectations. We are constantly in touch with local authorities to improve the overall experience of our guests. Additionally, we take pride in maintaining high standards of cleanliness, and we're pleased that you rated this aspect of your stay so highly. We acknowledge your comments on the room amenities and will consider them as we continuously seek to improve our guest experience. While we do not offer certain services like room service, we aim to provide all the essentials for a comfortable stay, including a wide range of facilities listed on our information sheet.We hope that the convenience of our location and the quality of our service will encourage you to consider staying with us again in the future.We hope to welcome you back in the future.Stay safe,

Dear Richard,Thank you for sharing this review of your time at our hotel.We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding.We would love to welcome you back on many more occasions. Best wishes,Bryan, Reception

Bonjour Merci pour ce sympathique commentaire !Top de lire que tu as apprécié notre lieu !On espère te revoir bientôt chez nous ! James, Reception

Hi there,We thank you for sharing your opinion with us.We are thrilled to hear that you found our location to be perfect and appreciated the clean and comfortable rooms. Our dedicated staff takes pride in providing friendly service, so your kind words mean a lot to us.It's great to know that you and your companions thoroughly enjoyed your stay, and we hope to have the opportunity to welcome you back in the future.We look forward to seeing you again in the future.Best wishes,James, Reception

Dear Chris,What a great review,We're pleased that you had a pleasant stay with us and appreciated our high standards.We can't wait to see you on your next visit.Take care,James, Reception

Hello Erin! Your positive review is the pep in our step today. We appreciate it!We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We hope to see you again.Best regards,James, Reception

Dear Catherine,We would like to thank you for taking the time to review your stay.We are thrilled to hear that our location across the street from the train station made your stay convenient and that our front desk staff was able to assist you with storing your medication. We appreciate your kind words about our room and overall service.We understand your concerns about the surrounding neighborhood and we are continuously working to improve the area's safety. We apologize for any discomfort you may have experienced during your stay. Regarding the mini fridge, we currently do not have them in our rooms, but we will take your feedback into consideration for future improvements.We hope to see you again in the future.Best regards,James, Reception

DearThank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.

Hey, Valerie? We're on cloud nine after reading your amazing review. Thanks a ton!We are so glad to hear that you enjoyed your stay with us.We can't wait to see you again.Best wishes,James, Reception

Dear Romina,We would like to thank you for taking the time to review your stay.We are glad to hear that you found our location convenient and our rooms clean during your stay. We take pride in providing modern and comfortable accommodations for our guests.We apologize for the incident you experienced in the lobby. The safety and security of our guests is our top priority, and we have a 24/7 reception available to address any concerns. We will review our security measures and ensure that our staff is more vigilant in monitoring the lobby area. Regarding the door code, we will look into its functionality to ensure it is working properly. We appreciate your feedback and will use it to improve our services.We hope to welcome you back in the future.All the best,Kawtar,reception

Dear Guest,Thanks for taking the time to comment on your stay at our hotel.We are delighted to hear that you appreciated the cleanliness of our rooms, the convenient location, and the complimentary water and coffee bar in the lobby. Our team works hard to ensure our guests have a comfortable stay, and your kind words are truly appreciated.We apologize for the inconsistent Wi-Fi connection you experienced during your stay. We understand the importance of staying connected, and we are continuously working to improve our services. Your feedback is valuable to us, and we will take it into consideration for future improvements.We hope to welcome you back. Best wishes,Kawtar,reception

Dear Karyn,We would like to thank you for taking the time to review your stay.We are delighted to hear that you found our staff to be great and appreciated the cleanliness of our rooms. Our team works hard to ensure a comfortable and enjoyable stay for all our guests.We understand your concerns about the location and we acknowledge that the area around the main station may not be the safest in Brussels. However, we would like to assure you that the safety of our guests is our top priority and we are constantly working to improve the surroundings. Our hotel is conveniently located near the Gare du Midi, providing easy access to public transportation and popular tourist sites.Thank you again for your feedback. We hope to see you again in the future. Best wishes,Kawtar,reception

Hi there,Thanks for this great rating.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back. Best wishes,Kawtar,reception

Dear Sharon,We would like to thank you for taking the time to review your stay.We are glad to hear that you found our hotel clean and conveniently located near the train station. Our soundproof rooms are designed to provide a comfortable stay for our guests, and we apologize if you experienced any noise during your stay.We understand your concerns about the absence of a fridge in the room and the small bathroom. Our hotel focuses on providing essential amenities at an affordable price, and we offer additional services such as free coffee and tea in the lobby area. We appreciate your feedback and will take it into consideration for future improvements.We hope we may have the chance to welcome you back in the future. Kindest regards,Mathieu, Hotel Manager

Hey Teresa,We're jumping with joy thanks to this incredible review.We are delighted to hear that you found our location convenient and appreciated the cleanliness and functionality of our rooms. Our team takes pride in providing efficient and helpful service, so it's great to know that they met your expectations.Once again, thank you for your kind words and we hope to welcome you back in the future.Hope to see you again!Cheers,James, Reception

Hi Angelica,We're really sorry to hear about your less-than-stellar experience. We're committed to improving and your feedback is key to that.Our team strives to ensure that all our guests have a comfortable and enjoyable stay, and we apologise for any inconvenience you experienced with the TV and air conditioning in your initial room. We appreciate your patience and understanding in this matter.Please know that our hotel is equipped with modern amenities, including soundproof rooms and air conditioning, to ensure a pleasant stay for our guests. We also offer free Wi-Fi and a wide variety of breakfast options to cater to different tastes. Our 24/7 reception is always available to assist with any concerns or requests you may have during your stay.We hope to see you again soon. Cheers,

DearThank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.

DearThank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.

Dear Sasha,Thank you very much for this kind review of your stay.We are thrilled to hear that you found our location convenient and close to the airport. Our team takes great pride in providing helpful service, so your kind words are much appreciated. We would like to clarify that our hotel is actually 16 km away from Brussels Airport, and we are located next to the International Station – Brussels « Gare du Midi », which offers easy train connections to the airport.We look forward to seeing you again on your next stay.Best wishes,Wissal-Reception

Dear Michael,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that you found our location convenient for the train station and appreciated the short walk to the main restaurant area and square. It's great to know that our staff made a positive impression on you with their helpfulness, politeness, and friendliness. We strive to provide a comfortable and clean environment for our guests, so we're glad that you enjoyed your room.Regarding the noise outside, we understand that it can be a concern for some guests. Our soundproof rooms and double glazing are designed to minimize noise, but we recommend keeping the windows closed for the best experience. We appreciate your understanding and hope this did not detract too much from your overall stay.We hope to have the opportunity to welcome you back in the future for an even better experience. Kind regards,Wissal-Reception

Hi Romina,Thank you for sharing your opinion It's great to know you had an enjoyable stay and appreciated our convenient location, an ideal starting point for visiting the city using the transport options on our doorstep.Wishing you all the best and looking forward to your next visit,Wissal-Reception

DearThank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.

Dear William,Thank you for having taken on your time to let a review about your stay. We are sorry to hear that your stay did not meet your expectations. We hope to welcome you again in order to catch up with us and make you have an excellent stay in Brussels.

Dear Ileana,Thank you for sharing this review.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.We are glad you found our hotel to be quiet yet well located for easy access to public transport.Looking forward to next time.Cheers,James, Reception

Hi Manuel,Thank you for sharing your review.We are delighted to hear that you found our team to be super friendly and helpful. We strive to provide excellent service to all our guests, and it's great to know that we were able to meet your expectations.We’re sorry, however, for the inconvenience you experienced with the TV and Wi-Fi in your room. We offer free Wi-Fi throughout the hotel, and our large flat-screen TVs come with a Chromecast for our guests' entertainment. We will investigate the issue and ensure that it is resolved promptly. Regarding breakfast, we like to believe we offer a good variety for all tastes, but we appreciate your feedback and will take it into consideration as we continuously work to improve our offerings.We hope to welcome you back in the future for a better stay.All the best,

Hello Guest!Your positive review is the pep in our step today. We appreciate it!We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.See you again soon. Cheers,James, Reception

DearThank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.

Hi there,Thanks for taking the time to give us your opinion of your recent stay with us.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to welcome you back in the future.Safe travels,James, Reception

Hey there, Val! Thrilled to see your positive feedback. Thanks for sharing your experience with us.Djilali, Reception

DearThank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.

DearThank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.

DearThank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.

DearThank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.

Hi there,Thanks for sharing this positive feedback of your stay.We are delighted to hear that you found our hotel clean and our staff, especially James, to be fantastic and helpful. We appreciate your kind words and will make sure to pass them on to our team. Regarding the room size, our rooms are designed to be compact yet comfortable, which is typical for European hotels in the budget and economy sector. We apologize if this was not to your preference. We understand that the area around the hotel might not be the most picturesque, but our location is indeed very convenient, being just a short walk from the Gare du Midi train station. We are sorry to hear about the issue with the TV in your room and assure you that we will look into it to prevent such issues in the future.Come back again, anytime. Take care,James, Reception

DearThank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.

Querida Sonia, Es fantástico que nos hayas elegido para disfrutar de tu visita a Bruselas.Tus comentarios nos llenan de alegría ya que, como sabes, trabajamos con la ilusión de que os sintáis como en casa entre nosotros. Es genial que todo haya estado perfecto y que te lleves tan excelente impresión de la limpieza de las habitaciones y del trato de todo nuestro personal ¡Tu satisfacción es la nuestra!Esperamos que vuelvas a visitarnos en un futuro cercano. ¡Hasta pronto!James, Reception