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Reviews of Europa Centerpoint Guesthouse

3 out of 5
Europa Centerpoint Guesthouse
József Krt. 2, Budapest

Reviews

7.4

Good

Rating 10 - Excellent. 161 out of 777 reviews" "
Rating 8 - Good. 338 out of 777 reviews" "
Rating 6 - Okay. 168 out of 777 reviews" "
Rating 4 - Poor. 70 out of 777 reviews" "
Rating 2 - Terrible. 40 out of 777 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Aaron

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This was going to be a much higher rated review due to the value this room had and its location to the metro, however, on our last night, someone entered our room during the day while we were gone (with the Do Not Disturb sign on the door handle), turned off the A/C and took the remote for the A/C. A complete breach of trust and that left us with a hot night in Budapest. Too noisy on the main street to even leave the window open. Take a hard pass on this accommodation as there are plenty of other places in Budapest that would have the positives of this place without the risk of your room being invaded.
Stayed 3 nights in Sep 2021

10/10 Excellent

Tye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for solo
GREAT HOTEL/ROOMS AT A GREAT PRICE. NICE STAFF. GREAT LOCATION VERY ENJOYABLE STAY tip stay 2+ nights to receive a HUGE DISCOUNT on some days
Stayed 2 nights in Aug 2020
Response from Eri on Aug 22, 2020
Thank You for your stay, be Our guest next time again .

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lean, comfortable, central
Fairly basic but very comfortable, great central location handy for public transport, good aircon (essential in August!), clean. Slightly weird electrics where some plug sockets are on same circuit as the room lights so make sure you plug your phone charger into one that isn't!
Stayed 2 nights in Jul 2020
Response from Mark on Aug 8, 2020
Thank you for your feedback!

10/10 Excellent

Katy, London

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of many reason why I like to book my stay because never never ever happened that made me disappointed. Rooms are cozy, very clean rooms and bathroom. A/C available which is a bonus. Shower& Hand gels are provided. You receive a welcome gift at the time you checkEd in - which is fantastic!! Receptionist guys are super helpful and attentive. Cleaner lady does her job remarkably. Key fobs to get in and out. It’s great. Located in the very centre. It’s surrounded by restaurants, shops, food market, tram, underground and bus stations. Very convenient to go anywhere you desire.
Stayed 3 nights in Jul 2020
Response from Mark on Aug 3, 2020
Thank you for your feedback, We're glad that you've enjoyed your stay!

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
Check in difficult. Didn’t feel safe. Would not recommend!!
Stayed 4 nights in Dec 2019
Response from Erik on Jun 8, 2020
Dear Jennifer, We found only one Jennifer in our system , 6 moths ago in December. If you were our guest , you got a movie about the check in process. We are so sorry if you did not feel safe in the city center, next to many famous 4 and 5 star hotels. We have camera monitoring system on the corridors, you were here on the end of December , the fireworks allowed at that time. Thank you for your review. Best regards, Eri

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay there. Only problem I had was with the tv on New Year's Eve and couldn't get the channels to change or anything else and the hot water while showering went to barely coming out (maybe due to water pressure?) near the end. Otherwise, everything else was fine.
Stayed 3 nights in Dec 2019
Response from Adam on Jan 7, 2020
Thank you for your feedback!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The building is very old and run down. But once we got into our rooms it was acceptable. Can’t complain too much for the price we paid. Rooms were very warm we had comfy beds/hot shower/kettle/mini fridge/mini toiletries. WiFi was hit n miss. Tv didn’t have any English channels. We got fresh towels every day and coffee sachets. Location is about a twenty minute steady walk from the Danube. McDonald’s and Burger King just outside and Lidl/Tesco and spar are all within a few minutes walk. If your a light sleeper I wouldn’t recommend staying here. Located on an extremely busy road and non stop traffic/sirens and trams all day and night.
Stayed 3 nights in Dec 2019
Response from Adam on Dec 31, 2019
Thank you for your feedback!

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 3 nights in Dec 2019
Response from Adam on Dec 10, 2019
Thank you for your feedback!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is excellent value for money and the location is perfect for a long weekend. Don’t expect luxury, but we loved the building’s quirky charm! Staff also very helpful
Stayed 3 nights in Nov 2019
Response from Adam on Dec 10, 2019
Thank you for your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2019
Response from Adam on Nov 20, 2019
Thank you for your feedback!

6/10 Okay

Ben, London

Liked: Cleanliness, staff & service
Staff was really friendly and accommodating. The place was beside the metro making it very accessible to the city. Place was safe and secure because all doors have locks. There is a shop across the street where you can buy affordable grocery.
Stayed 3 nights in Oct 2019
Response from Mark on Oct 30, 2019
Thank you for your feedback!

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Location is good though but very hard to locate due to lack of clear sign
Stayed 2 nights in Oct 2019
Response from Adam on Oct 15, 2019
Thank you for your feedback!

10/10 Excellent

Kwok Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Amazing! Nice staff and Good Location.
Stayed 2 nights in Oct 2019
Response from Adam on Oct 9, 2019
Thank you for your feedback!

6/10 Okay

Verified traveler

Liked: Staff & service
Truly not a hotel. Basically a hostel. Had they said up front I would have at been prepared. Definitely showing its age compared to the pictures online. Rooms and WC are private. Staff was friendly enough but only needed for check-in. On the other hand the location 9s absolutely fantastic.
Stayed 5 nights in Sep 2019
Response from Adam on Oct 8, 2019
Thank you for your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Adam on Oct 8, 2019
Thank you for your feedback!

8/10 Good

BOBBY

Stayed 4 nights in Sep 2019
Response from Mark on Aug 3, 2020
Thank you for your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness
Bath room needs maintenance water on floor, glass screen needs repair and a height adjuster shower head as it shoots water at the top of the screen. Every thing else was great
Stayed 3 nights in Sep 2019
Response from Mark on Sep 30, 2019
Thank you for your feedback!

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, amenities
Property is very centrally located: from the airport we took the 100E bus and then walked from the stop. The M2 metro line stops right outside the hotel, there is Lidl and other supermarkets near the hotel. Bus to go to Szherchenyi bath is also very easy to get. We had nice weather so decided to walk all the way to the Danube and crossed to Buda, before taking the M2 back. The hotel occupies 2 floors of an old quaint beautiful building, which I love. It's a shame that the building isn't maintained very well, early morning there is surface water/localised flood on the ground floor as if water was leaking from the drain pipe? The bathroom is old and could do with an upgrade. There is fridge, kettle, and a complimentary bottle of Hungarian wine. The TV actually has Netflix(!). Unfortunately as it is by a busy main street/square, when you open the windows you can hear noise from the street. But the windows are thick and quite well soundproofed. If it's too hot and you don't wanna open the window, you can turn on the AC in the room.
Stayed 3 nights in Sep 2019
Response from Mark on Sep 30, 2019
Thank you for your feedback!

8/10 Good

Carolyn

Liked: Staff & service, room comfort
Good price and comfortable bed in Budapest.
Reception gentleman very polite and helpful. Position central enough to walk if you are reasonably fit. 4.5km to bus terminal. Room small but comfortable . Had a fridge and kettle which was good and a private shower toilet and hairdryer. Street noise very loud but close the window and put aircon on and it was fine. Very small lift which was noisy and scary but worked ok. Very handy as we were on 3rd floor. Signage outside is small was as bit tricky to find.
Stayed 2 nights in Aug 2019
Response from Adam on Aug 13, 2019
Thank you for your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything: the subway, NewYork cafe, good restaurants and it's a pleasant walk to the city center.
Stayed 3 nights in Jul 2019
Response from Adam on Aug 13, 2019
Thank you for your feedback!

8/10 Good

Verified traveler

Stayed 3 nights in Jul 2019
Response from Adam on Jul 16, 2019
Thank you for your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and value for money!
Loved the homey feel of the guesthouse and the little attention to the details (e.g. the city maps, the toilet freshener, check-in notes). I can feel that they make an effort to welcome guests. The location is fantastic as well, right next to the hop-on hop-off bus stop for New York Hotel and just in front of the Metro. Really convenient!
Stayed 2 nights in Jul 2019
Response from Adam on Jul 11, 2019
Thank you for your feedback!

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2019
Response from Adam on Jun 24, 2019
Thank you for your feedback!

8/10 Good

Verified traveler

Stayed 4 nights in May 2019
Response from Adam on Jun 20, 2019
Thank you for your feedback!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service. Detailed instructions
Stayed 4 nights in May 2019
Response from Adam on May 30, 2019
Thank you for your feedback!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and convenient and lovely staff who were very helpful
Stayed 3 nights in May 2019
Response from Adam on May 15, 2019
Thank you for your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Mark on Apr 9, 2019
Thank you for your feedback!

10/10 Excellent

Kian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
A small but very good hotel in the centre of Budapest. The staff are very helpful and friendly. They helped me find places on my first day and even looked after my luggage on my last day even though I had checked out. Everything is within walking distance and great value for money. Would highly recommend.
Stayed 3 nights in Mar 2019
Response from Mark on Mar 28, 2019
Dear Kian, Thank you for the positive feedback! We're glad you've enjoyed your stay at us!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018
Response from Eri on Dec 26, 2018
Thank You.

10/10 Excellent

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked location and guesthouse was nice.
Stayed 4 nights in Nov 2018
Response from Aron on Dec 5, 2018
Thank You for staying in our guesthouse. We appreciate your feedback, and hope You will choose us again if you come to Budapest.

10/10 Excellent

Zlatin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Response from Aron on Dec 5, 2018
Thank You for staying in our guesthouse. We appreciate your feedback

10/10 Excellent

Verified traveler

Stayed 5 nights in Oct 2018
Response from Aron on Dec 5, 2018
Thank You for staying in our guesthouse. We appreciate your feedback

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Overall it was good, only the fridge wasn’t working and nothing was done about it. The room was nice and it was near shops and public transport.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
I did not feel safe. My door could have opened from outside just screwing out three small screws that was suppose to be covered by the door when it is in closed position. Meanwhile at the entrance behind the elevator shaft strange people were leaving with no electricity, bathroom, toilet. It appeared to me. This was a major concern, and next time I might stay somewhere else where I do not have to barricade myself every evening for the night.
Stayed 11 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, quiet, clean. Would use again or recommend to friends.
Stayed 5 nights in Aug 2018
Response from Erik on Aug 29, 2018
Thank You.

8/10 Good

Laura, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
Simple, pleasant and clean hotel in a very central location. Staff were helpful and informative.
Stayed 5 nights in Aug 2018
Response from Erik on Aug 29, 2018
Thank You.

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely wordly old charm.
Fantastic, i staye there last year, the warmth of the people was amazing, that's why i came back again, looking forward to next year similar time.
Stayed 3 nights in Aug 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Don t recommend
Not only their picture of the room don t match the actual rooom but they don’t keep their promise I check out early and they told me it was fine but Expedia had to initiate the refund when Expedia contacted them they denied the request
Stayed 3 nights in May 2018
Response from Eri on Jun 9, 2018
Dear Guest, Thank You for your review. Our every rooms are different, if you need an other room,please ask at the reception to change it, next time. We have 72 hours freecancelation or modification rule, if you liketo change free of charge, please modify your reservation on the booking site before 3 days of your check in. Best Regards, Eri

10/10 Excellent

Frankyboi, Liverpool, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, but comfy, clean and perfect positioning
Small room, simple facilities, everything you need if you're not a hotel snob who wants to be pampered from dawn til dusk and just wants somewhere comfy to relax/sleep at the end of the day and get ready of a morning. Was cheap, cheerful, and better than expected - placement in the city was incredible and we could get everywhere we needed to with unbelievable ease as it was right by the tram and bus station, with train stations near by. If I return to Budapest, will definitely be staying here again. My only real criticism is the 'city tax' as I'm not too sure what it is, seemed like an additional surcharge of some kind, but even that was very cheap (£10.50?) nothing to cry home about.
Stayed 4 nights in May 2018
Response from Aron on Jun 8, 2018
We appreciate your feedback. Thank you for staying in our guesthouse. We hope you will book again if you come to Budapest.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
After hours instructions were not complete, but we figured it out o.k.. Location was fine.
Response from Eri on Jun 9, 2018
Thank You

10/10 Excellent

Kati, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy hotel just about in the city centre
It is a very good hotel for short or a bit longer stay. Very clean and the staff very helpful.
Stayed 4 nights in Apr 2018
Response from Mark on Apr 30, 2018
Dear Kati. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 Good

Evmorfia, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy hotel. Good location
The hotel was nice and clean. The location is good, close to the city centre. The stuff were very friendly.
Stayed 3 nights in Mar 2018
Response from Reception on Apr 3, 2018
Thank you for staying in our guesthouse. We appreciate your feedback and we hope that you will stay here if you come to Budapest again.

4/10 Poor

OLADELE , UK

Disliked: Staff & service, room comfort
Close to the Centre
The Environment is like a Dungeon. Is scary . No security nor being Manned for 16 hrs. I have to check in by collecting key from Kebab shop
Stayed 2 nights in Mar 2018

10/10 Excellent

Justina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.building is old but had comfortable stay.well heated room so we need to turn it off.very good price
Stayed 3 nights in Jan 2018
Response from Aron on Feb 9, 2018
Thank you for your feedback. We appreciate it. We hope you will choose us if you come to Budapest again.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Its in a great location and is very clean and comfy bed. Staff are rarely about but that's fine as I'm not that reliant on staff. An iron somewhere would of been good and maybe some tea, but all else was great.
Stayed 4 nights in Jan 2018
Response from Aron on Feb 5, 2018
We appreciate your feedback! Thank you for staying in our guesthouse. We hope you will choose us if you come to Budapest again.

8/10 Good

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay in a great location
Overall, was an enjoyable stay. The room was of good value for the price and provided me with everything I could ask for as a young man looking for low-cost accommodation in the city centre. The hosts were friendly and non-intrusive; spoke good English and provided a very helpful range of brochures on all the tourist destinations.
Stayed 5 nights in Dec 2017
Thank you! We appreciate your feedback. We hope you will choose us if you visit Budapest again. :)

8/10 Good

Mark, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice guest house, good location
The place was more than adequate and all I wanted, a place to crash after a day out sightseeing. It was a no frills experience but quite homely and quaint. The room was warm, clean, cosy and had a kettle. For me the location was great, it was central enough to be able to walk to all the places I wanted to see. I'd stay there again, now that I am familiar with the area. The only negative was that the tv channels were limited, no english speaking channels and a lot of the channels had bad reception, but I had my laptop with me, so I watched Netflix etc.
Stayed 8 nights in Nov 2017
Response from Mark on Dec 13, 2017
Dear Sir, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, The management team

10/10 Excellent

Nikolett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service, friendly staff
Great customer service, friendly staff
Stayed 5 nights in Sep 2017
Dear Sir, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, The management team

6/10 Okay

jock, uk

Liked: Staff & service
Disliked: Cleanliness
central location
room was never cleaned, bed was never made - only the waste bin was emptied.
Stayed 4 nights in Oct 2017
Response from Eri on Nov 30, 2017
Hi, we have new maid, and nobody showed her what mean the daily cleaning, but now I did :) sorry about it.