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Reviews of Cristal Palace Hotel

3 out of 5
Cristal Palace Hotel
Ciudad De La Paz 2550, Buenos Aires, Capital Federal

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 99 reviews" "
Rating 8 - Good. 39 out of 99 reviews" "
Rating 6 - Okay. 26 out of 99 reviews" "
Rating 4 - Poor. 7 out of 99 reviews" "
Rating 2 - Terrible. 4 out of 99 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Sofia

Traveled with family and small children, Traveled with group, Business traveler
Disliked: Property conditions & facilities
the internet was none! we had to go downstairs to get internet. We could hear people like they were in our bathroom. The person that serves breakfast is not friendly...
Stayed 4 nights in May 2023

6/10 Okay

Jaime Leopoldo Barton

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Location
Stayed 3 nights in Mar 2023

10/10 Excellent

RV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Everything was wonderful! Great location, costumer service and super clean. The bedroom was big and comfortable. I hope to be back soon
Stayed 3 nights in Dec 2021

6/10 Okay

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location. Convenient
Stayed 2 nights in Dec 2021

10/10 Excellent

Osvaldo

Business traveler
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

8/10 Good

SAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long trip with may delays I made it to the hotel, my room was not ready but they happily got another ready because I was so tired. The service was great and English speaking staff made it a little easier to communicate.
Stayed 9 nights in Jul 2019

6/10 Okay

john

Liked: Room comfort
Disliked: Property conditions & facilities
Quiet neighborhood.
It’s an older hotel, not in the best shape. The staff spoke limited English. They tried to be helpful although they forgot to call our taxi. The neighborhood was nice and quiet, but away from the action. The breakfast was good. Lots of choices. I feel I should have booked a place closer to the action. The price seemed reasonable.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Needs to improve the matresses
They need to invest some money for renovation.
Stayed 1 night in Sep 2018

10/10 Excellent

Anibal, Winnipeg - Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed only one night. Very comfortable. Extremely friendly staff. Great breakfast.
Stayed 2 nights in Jun 2018

4/10 Poor

Nick, New York

Disliked: Staff & service, property conditions & facilities
Good location for what I was doing.
I didn't get the remote control for the A/C and I couldn't change the temperature of my room. When I complained about it, they were looking under the bed to find the A/C remote control. I never got it. They wanted to charge a bottle of water from the fridge I never got. Even if it was cheap and I could pay for it I didn't want to pay for something I didn't consume. At check out the staff was insistent about it. I know this is common in Dominican Republic too.
Stayed 6 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Its a nice place to satay when you have a layover.

6/10 Okay

Malcolm, Bucks

Liked: Cleanliness, staff & service, room comfort
Large, comfortable room in a somewhat bland hotel
Large, comfortable room with reasonable facilities for the price. The hotel feels a bit bland and a little run-down, though that is more due to a lack of inspiration in the decoration - for example, the large square room in which breakfast is served, with no windows and large plain-painted walls without even a single picture to break the monotony - all very clean but not inspiring! The only real criticism though is the breakfast, which is dire - minimal choice and what there is is poorly presented and tasteless - and the tea, so strong you could stand your spoon up in it!

10/10 Excellent

Romina Valeria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómoda las instalaciones.
Stayed 2 nights in Nov 2023

6/10 Okay

FABIAN ALBERTO

Traveled with group
Disliked: Staff & service
Aceptable
La ubicación es lo mejor del lugar. Tiene estacionamiento propio lo cual está genial. Las habitaciones son amplias, lo único malo es que se escucha todo entre las habitaciones. El desayuno muy flojito. Para descansar en la noche me parece que está bien.
Stayed 2 nights in Jun 2023

8/10 Good

Edgardo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Fiorella

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Es un lindo hotel, el personal de recepción es excelente te solucionan todo La zona donde está ubicado es muy linda El desayuno estaría bueno que sea más completo , para quienes no consumen harinas no tiene otras opciones y en general es muy básico.
Stayed 2 nights in Apr 2023

8/10 Good

Sergio Marcelo

Stayed 1 night in Mar 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

8/10 Good

jorge h

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linda ubicacion,tal vez 3 estrellas no 4
Stayed 1 night in Feb 2023

2/10 Terrible

Sergio Tulio

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Me gusto la Cordialidad. Pésimo desayuno. Toallas rotas. Un horror.
Stayed 1 night in Jan 2023

2/10 Terrible

Elizabeth

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Patricia

Stayed 1 night in Aug 2022

8/10 Good

Rafael Andre

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
O vaso da nossa unidade estava sujo, o cafe da manha poderia ter sido melhor.
Stayed 1 night in Jul 2022

4/10 Poor

Enrique

Disliked: Cleanliness
Traten de no ir
La toalla de mano del baño tenía DOS agujeros que eran imposible de ver. Las almohadas parecian dos hojas de diario. Tienen solo una persona que atiende por lo que no hay forma de que alcancen algo a la habitación.
Stayed 1 night in Jun 2022

10/10 Excellent

Víctor h

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Víctor h

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Maria Luciana Acosta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Práctico el hotel .
Stayed 1 night in Jan 2022

8/10 Good

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La limpieza y el personal muy amables. Modificaría la calidad del desayuno. Solo hay cafe y 2 medialunas....y está incluido en el precio. Deberian tener alguna opcion mas saludable o nutritiva. El resto muy bien.
Stayed 6 nights in Dec 2021

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Mala relación precio calidad.
Una experiencia apenas confortable. El edificio se nota que tiene unos años. El servicio de limpieza flojo, había q pedir toalla y toallon y si no avisaba no limpiaban. El desayuno muy pobre, café con leche y dos media lunas. Sin cochera ni atención para llevarlo a una externa. En relación precio calidad una mala eleccion. La ubicación privilegiada.
Stayed 4 nights in Dec 2021

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
¥
Stayed 1 night in Dec 2021

10/10 Excellent

Santiago

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Fui por una noche y la verdad que muy bien, los muchachos de la recepción súper amables. Lo recomiendo
Stayed 1 night in Nov 2021

8/10 Good

FEDERICO GABRIEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2020

8/10 Good

horacio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, room comfort
El personal tiene un trato maravilloso. Es limpio. Creo que hay que hacer inversiones en infraestructura y modernizarlo.
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2020

10/10 Excellent

Laura Carolina

Liked: Cleanliness, staff & service, room comfort
Me cobraron un plus por ser Argentina 🤔🤔
Muy bien todo , excepto que me cobraron $ 650 que nunca me cobraron por ser Argentina , me dijo el conserje 🤔
Stayed 1 night in Dec 2019
Response from Reservas on Jan 17, 2020
Buenas tardes Laura Fue un gusto haberla recibido en nuestro hotel. El importe abonado, es el correspondiente al IVA ya que como lo especifica la pagina de Expedia.com, los pasajeros nacionales deben abonar el IVA al ingresar al hotel. Esperamos que su malestar haya sido resuelto y poder contar con su presencia en una próxima estadia.

8/10 Good

Jorge Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recomendable
bueno
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La ubicación. No es adecuada la relación calidad/precio.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Buena relación precio servicio
Stayed 2 nights in Aug 2019

10/10 Excellent

麻実麗, 日本

Business traveler
Liked: Cleanliness, staff & service
建物の老朽化は目立ちますが、金額を考えれば充分だと思います。スタッフは親切でした。
Stayed 6 nights in Jul 2019

8/10 Good

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2019

8/10 Good

nerina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias por la atención
Es muy lindo el hotel y cómodo.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones muy amplias. Baño muy codigo con todas las canillas con monocomando
Stayed 1 night in Jun 2019

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomiendo
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

4/10 Poor

José antonio

Disliked: Staff & service, property conditions & facilities, room comfort
Hab.a.a.insuficiente, lector de tarjetas. Malos..
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Debo destacar la atención del personal, deferente y pronto a satisfacer las necesidades
Stayed 1 night in Dec 2018