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Reviews of Agaoglu My Mountain Hotel

4 out of 5
Agaoglu My Mountain Hotel
2 Gelisim Bolgesi, Uludag, Bursa, Bursa

Reviews

7.4

Good

Rating 10 - Excellent. 34 out of 98 reviews" "
Rating 8 - Good. 31 out of 98 reviews" "
Rating 6 - Okay. 12 out of 98 reviews" "
Rating 4 - Poor. 9 out of 98 reviews" "
Rating 2 - Terrible. 12 out of 98 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian, Westhill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Expensive drinks. Great facilities. Far too hot in room.dogs barking all night long
Stayed 4 nights in Feb 2023

2/10 Terrible

Can

Disliked: Staff & service
Stayed 1 night in Jan 2023

10/10 Excellent

Jamal

Stayed 1 night in Mar 2022

8/10 Good

Egidijus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

6/10 Okay

Muhamad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Muhamad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine, the room was pretty hot
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
Nothing was special. The hotel is trying to save cost by lowering their overall quality.
Stayed 2 nights in Mar 2021

10/10 Excellent

Adilbek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, poor ski equipment
Hotel was great, very clean and the rooms look like they were renovated not too long ago. Food and drinks were also good. The only negative feedback is regarding to the ski/snowboard equipment available for rent. The equipments are very worn down and I while I would definitely stay again at the hotel, I would certainly look somewhere else to rent ski equipment.
Stayed 3 nights in Feb 2020
Response from Abdurrahman on Mar 4, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

ONUR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Abdurrahman on Feb 19, 2020
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için değerlidir.

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2020
Response from Abdurrahman on Jan 23, 2020
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Hande

Traveled with family
Disliked: Staff & service
I don’t know where to start. It was okey
Stayed 1 night in Jan 2020
Response from Abdurrahman on Jan 14, 2020
Thank you for staying with us. Your feedback is necessary for us!

8/10 Good

Yaqoob

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jan 2020
Response from Abdurrahman on Jan 13, 2020
Teşekkür ederiz

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the Best Staff I've ever seen in Turkey. In addition, the food is great, the building is well sealed and the Telefric is only few meters from the hotel.
Stayed 2 nights in Dec 2019
Response from Abdurrahman on Jan 1, 2020
Thank you for staying with us Your feedback is important to us

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
fantastic hotel and the best in the area
Stayed 1 night in Dec 2019
Response from Abdurrahman on Dec 22, 2019
Thank you for staying with us. Your feedback is important to us!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2019

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it's recommended, i enjoyed my stay in this hotel, the hotel was totally full occupied and this effect a little at services
Stayed 1 night in Feb 2019
Response from Abdurrahman on Feb 22, 2019
Thank you for staying with us. Your feedback is important to us!

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Very nice staff. Food and drinks almost through out the day. The skiing center is good.and in the hotel itself. Walking distance from bursa telfrek which makes it easy access to reach to and from bursa even with lots of bags. Only the internet keep disconnecting and asking passwords which can be improved.
Stayed 2 nights in Jan 2019
Response from Abdurrahman on Jan 25, 2019
Thank you for staying with us. Your feedback is important to us!

10/10 Excellent

CENK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ski break
Fantastic hotel good service and very clean. Food was great staff was very helpful and caring. Thank you
Stayed 2 nights in Jan 2019
Response from Abdurrahman on Jan 23, 2019
Thank you for staying with us. Your feedback is important to us!

8/10 Good

HakanOgme, Houston TX

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great Location and staff. But Managers need training. They do not have attitude, they do not treat their staff and the guess right.
Stayed 3 nights in Dec 2018
Response from Abdurrahman on Jan 18, 2019
Thank you for staying with us. Your feedback is important to us!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice view and good experience .the cleaning was fair and the goof quite good in the room need to have coffee machine
Stayed 1 night in Jan 2019
Response from Abdurrahman on Jan 17, 2019
Thank you for staying with us. Your feedback is important to us!

6/10 Okay

Raed

Liked: Staff & service, property conditions & facilities
Good stay overall
The room has a smell of smoke from the heating. I booked three beds room since I was with my son they gave me a 2 bed room but I paid for the three. The 2 separate beds did not show in the booking. Mattress a little old. Food can be better. It is big quantity but quality is not the greatest. I wish if there is booking for rooms only without food. The ski area is great as well as the lobby. I enjoyed over all and will be back to the same hotel if I travel to uludag again
Stayed 1 night in Jan 2019
Response from Abdurrahman on Jan 10, 2019
Thank you so much for your review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff. They were so kind; changed our room when we asked and then offered us a late checkout. It has a ski center that leads straight into the ski slopes. We were also able to rent all we needed like snowboard equipments, clothes, helmet etc. from the indoor ski center. They were also quite helpful and nice people. I would def come back again.
Stayed 1 night in Dec 2018
Response from Abdurrahman on Dec 21, 2018
Thank you very much for your review. we will be happy to see you again. Abdurrahman saglam Front Office Manager

8/10 Good

Martin, England

Liked: Cleanliness, staff & service, room comfort
Good hotel
Very nice hotel, staff were helpful and it was value for money
Stayed 4 nights in Mar 2018

10/10 Excellent

Thanika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location only 100 m walk from Teleferik. Staff helpful. Good food and drink. Ski facility and equipment excellent. For the people loved to ski and fun activities. Don't miss it. I do recommened this place.
Stayed 1 night in Mar 2018

10/10 Excellent

Natig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 3 nights in Jan 2018

10/10 Excellent

nariman, Qatar

Liked: Cleanliness, staff & service
Disliked: Room comfort
Beautiful location but noisy corridor
I like the place but it was really noisy when i try to sleep coz the kidds r running and screenimg all the time.
Stayed 1 night in Dec 2017

6/10 Okay

khaled , saudi arabia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Building of hotel excellent but the food bad
Regarding the room I can say good but regarding the food with sorry the test very bad. My recommendation to change the chief of restaurant.
Stayed 2 nights in Nov 2017
Response from Manager on Dec 9, 2017
Thank you for your kind interest shown to Ağaoğlu My Mountain Hotel.Your feedback is very important for us.We are in the hope of welcoming your again.

8/10 Good

Arifi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SERCAN

Liked: Cleanliness, property conditions & facilities
Beklentimizin altinda
Eski bir otel olan Kar tanesi otelin yuzeysel olarak yenileme yapilmis hali Agaoglu otel. Ne yazik ki otelin esyalarinin ve odalarin ciddi bir tekrar yenileme gecirmesi lazim. Odalar bakimsiz yataklar cok kisa rahatsiz edici (1.87cm boyumla ayaklarim disarda kaliyordu). Ilginc bir sekilde odalarda cay kahve ikrami yok o yuzden Su isiticisi dogal olarak mevcut degil. Bistro cafe nin ucretli olmasi ve fahis fiyatlar ! (Kayak tatili pahalidir dusuncesine siginarak). Bes cayi (17.00 18.00) zamani disinda cay, kahve,corba vs. hicbir ikramin olmamasi kayak tatili yaparken insan ariyor yani. Sadece gece 00.00-01.00 de gece corba ikrami var; o da aksam yemegini gec yediysen bir esprisi yok zaten. Otelin olumlu yani calisanlarin hepsi guler yuzlu ve yardimci olmasi , kapali otopark mevcut (yeterli olmasada). Disardan gunubirlikci kabul edilmiyor. Yemekler ve kahvalti yeterli lezzetli. 2. Bolgede olmasindan dolayi pistler cok yogun degil 1. Bolgeye kiyasla. Fakat standart bizim sonradan gorme, kural sira tanimayan,saygisiz, kayak takimlarinizin ustune cikan varliklardan ne yazik ki burda da bolca goreceksiniz.
Stayed 3 nights in Feb 2023

2/10 Terrible

Nargiza

Stayed 1 night in Feb 2023

8/10 Good

bo

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2022

6/10 Okay

Ersin

Stayed 3 nights in Mar 2022

8/10 Good

EKIN

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Çocuklu bir seyahat için ideal
Otelin konumu ve tesisleri çocuklu bir seyahat için çok avantajlıydı. Otelin kendi kayak odasının olması ve kayak pistlerine kapısından direk çıkılması çok büyük rahatlıktı. Otelimizin organize ettiği kayak hocaları da çok başarılıydı. Genel anlamda yemeklerin lezzeti güzeldi. Açık büfede bir hayli seçenek vardı ve hijyene önem verildiğini görmek çok güzeldi. Özellikle Bistrot Cafe'deki pide vb yiyecekler çok lezzetliydi. Çay saatinde canlı müzik eşliğinde ikramlıklar olması çok keyifliydi. Ancak odalarda su harici hiç mini bar veya ikramlık yoktu (ki bizim odamız bir hayli büyük mutfaklı olan bir aile odasıydı). Ücretli bile olsa normal otellerdeki gibi alkollü veya alkolsüz içeceklerin, kuruyemiş, çikolata ve cips gibi alternatiflerin olduğu bir mini bar olması gerekirdi. Odamızda su ısıtıcısı vardı ancak ne poşet çay ne de paket kahve yoktu. İleriye dönük bunun gözden geçirilmesini tavsiye ederim.
Stayed 2 nights in Mar 2022

10/10 Excellent

Ismail Mehmet

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

6/10 Okay

Esra

Traveled with family
Disliked: Cleanliness, room comfort
verilen oda tuvaleti temiz değildi sorunsuz değiştirdiler yemekleri de lezzetli değildi
Stayed 1 night in Jan 2022

4/10 Poor

Aksel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

4/10 Poor

Emre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

8/10 Good

Ilkay Sarp

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kötü oda kötü hizmet
Kapıcı dairesi gibi bir oda camı yok. Covid önlemleri yetersiz
Stayed 2 nights in Feb 2021

8/10 Good

MUHAMMED FATIH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelin kapalı otoparkının olması hoşuma gitti. Odalar geniş ve havadar idi. Temizlik genel olarak iyi, herşey dahil ama yemek kalitesi bu seviyedeki bir otele yakışmıyor bence buna rağmen çalışanların güler yüzlülüğü ve ilgisi çok güzeldi. Snack Barlarda verilen ücretsiz burger tarzı ürünlerin kalitesi daha iyi olabilirdi. Aynı şekilde kahve de hem makina hem de çekirdek olarak vasat denebilir. Tesisler konaklamak için güzel tercih edilebilir, ama fiyat performans açısından rekabet için vasat olan sunumların kaliteleri artmalı diye düşünüyorum.
Stayed 3 nights in Feb 2021

10/10 Excellent

TALAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

8/10 Good

cenk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

10/10 Excellent

GÖKHAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

6/10 Okay

Ismail

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Temizlikde sınıfda kaldı
12.02.2021 tarihinde 139 no'lu odaya yerleştirildik odayı teslim aldığımızda banyo tuvaleti klozet kapağında idrar lekeleri vardı. Durumu resepsiyona bildirdik. Fakat yeni oda teklif bile etmediler sadece temizlik yapıldı. Restaurant vasattı. Herşey dahil konsept olup sadece tek lobi barın çalışması çok saçma
Stayed 2 nights in Feb 2021

8/10 Good

Sinan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rahat, kolay, kaliteli, çok iyi personel
Otel personeli seçilmiş, çok iyi. Konum iyi, kayak rahat, odamızı da sevdik. Her şey kolaydı
Stayed 2 nights in Jan 2021