Hoar Cross Hall is located in Burton on Trent. National Forest Adventure Farm and Sudbury Hall and the National Trust Museum of Childhood are local attractions and those in the mood for shopping can visit McArthurGlen Designer Outlet and Cannock Shopping Centre. Delta Force Paintball Lichfield and Midland Karting are also worth visiting.
Hilton St George's Park Burton-upon-Trent Executive Lounge - 13 min drive
About this property
Hoar Cross Hall
Upscale eco-certified hotel
Consider a stay at Hoar Cross Hall and take advantage of free full breakfast, a terrace, and a coffee shop/cafe. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy the health club, as well as activities like archery. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
Additional perks include:
Free self parking
Bike rentals, an electric car charging station, and a front-desk safe
A 24-hour front desk, smoke-free premises, and an elevator
Room features
All 96 rooms include amenities such as free WiFi, safes, and free bottled water.
Other conveniences in all rooms include:
Bathrooms with tubs or showers and free toiletries
Flat-screen TVs with digital channels
Awards and affiliations
Eco-Certified Property This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free self parking on site
Food and drink
Free full breakfast
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Things to do
Archery
Bicycle rentals
Health club
Library
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services
Business services
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
Elevator
More
Banquet hall
Smoke-free property
Room amenities
Bathroom
Bathtub or shower
Free toiletries
Hair dryer (on request)
Private bathroom
Towels
Entertainment
Flat-screen TV with digital channels
Food and drink
Free bottled water
Limited room service
More
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 16
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Please note that spa facility and pool access is not included (subject to availability, fee applies). Gym access is available from 3 PM on the check-in date until 11 AM on the check-out date.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children 16 and younger are not allowed at this property; All guests older than 16 are welcome
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Children 16 years old and younger are not permitted at this property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Property is also known as
Hoar Cross Hall Hotel Burton on Trent
Hoar Cross Hall Burton on Trent
Hoar Cross Hall Burton on Tre
Hoar Cross Hall Hotel
Hoar Cross Hall Burton on Trent
Hoar Cross Hall Hotel Burton on Trent
Frequently asked questions
Is Hoar Cross Hall pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hoar Cross Hall?
Self parking is free at this property.
What time is check-in at Hoar Cross Hall?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.
What time is check-out at Hoar Cross Hall?
Check-out is at 11 AM.
Where is Hoar Cross Hall located?
Situated in Burton on Trent, this eco-certified hotel is 2.8 mi (4.5 km) from St. George's Park and within 9 mi (15 km) of National Forest Adventure Farm and Sudbury Hall and the National Trust Museum of Childhood. Delta Force Paintball Lichfield and Tutbury Castle are also within 9 mi (15 km).
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Beautiful setting decorating xmas beautiful clean and great service
Sharon
Stayed 1 night in Dec 2021
6/10 Okay
Anil
Traveled with family and small children, Traveled with partner, Traveled with family
Nov 2, 2021
Liked: Cleanliness, amenities
Disliked: Staff & service
We thought we would book Hoar Cross for our wedding as a treat as we were getting married nearby. However Hoar Cross Hall was honestly one of the worst experiences of booking & customer services that we’ve ever experienced.
Positives: lovely grounds and the rooms are really nice too.
Negatives:
- No free cancellation or discount for booking multiple rooms
- Didn’t allow other guests to book without purchasing an extortionate spa break they weren’t able to use
- Said they didn’t have cots, so we brought our own only to find they were in the room after all
- Refused to allow babies into the restaurant without us booking a private room for £100 and even then could only order from set menu at £50 per head.
- There was a leak at breakfast which landed on my head
- If you take a shower early in the morning there isn’t any cold water, meaning my wife had to have a scolding shower on the morning of our wedding. Maintenance were called and they said there was nothing they could do
- Breakfast service was incredibly slow with us having to ask multiple times for things we’d already asked for.
- We had to have a time slot for breakfast which didn’t work with our wedding timings.
- Concierge offered help and so was asked 3 times to help with bags and help never arrived.
- Check in was incredibly slow (40 min wait)
-frustrating 3rd party customer service instead of dealing direct.
Anil
Stayed 1 night in Oct 2021
10/10 Excellent
Mrs Julie
Sep 11, 2021
Liked: Cleanliness, staff & service
Beautiful grand drive up to the Hall. Beautiful surroundings and well kept gardens.
The hotel was lovely and the staff during the evening meal were fantastic. A special thanks to Ollie who looked after us.
The only downside was that I had a dirty towel in the bath room which I quickly put to one side and then I woke to a bill which had been pushed under my door the night before I was due to leave and I had already paid on hotels.com. When I raised it at reception, whislt they said the words, sorry, I was left waiting while they made a phonecall and then had the audacity to tell me not to worry, they would sort it out for me. I was not worried at all, as I had paid and if they had taken the amount again from my credit card, I would have been extremely cross. This kind of spoilt my stay a little as it made me feel as though I was trying to pull a fast one. You need to get the process sorted for when we do pay beforehand on different sites. Thank you
Roasting hot rooms. Can’t control the temperatures.
Phone doesn’t work in room
Terrible service. Don’t bring a whole meal and forget to say food is off the menus
If you don’t pay for the spa and it’s booked you can’t use any of the facilities at all.
Even if you are willing to pay.
It’s just a hotel with a restaurant
With terrible service. Friend asked for a bowl of porridge - got a bowl of dried porridge oats
Repeated twice to different people I believe
I have booked in for next week. Zero desire to return . Had sunglasses delivered by Amazon. Asked if they had been delivered . Told nothing. Asked to check. Porter said no and asked for photo proof. There was none it said “handed to resident” Concierge “well we’re not a resident are we?” I had to ask twice for him to go and check once! When he realised I wasn’t taking no for an answer .. he went to check and returned with my parcel. If you stay don’t get anything posted there unless you can Guarantee photo evidence
Looks like 4 star but scratch beneath the service and its mote like 3. The little things matter and this plave lacked the detail.
The fire alarm went off in the early hours on both mornings. Very annoying.
I'd actually hesitate to recommend.
The building is beautiful.
Always a pleasure to go to my favourite spa outstanding polite staff, immaculately clean, the best in my eyes, but all have different likes in life. I have been going for 16 years so I think it tells a story lots of changers but for the good most of them. Look forward to my next stay.
I love being at Hoar Cross Hall, it is quite quiet at the moment which is even more relaxing. It’s very very clean and everything is in place for Covid so I feel very safe.
We did book late, the advertisement says the rooms have nice views, we were facing a brick wall Also there was a roof balcony outside out bedroom room 225, this was covered in dog ends, I mentioned this twice at reception but the dog ends were not removed Well the shower would not drain away properly, when I investigated the plug was chock a block with hairs, these shower plugs r supposed to be cleaned weekly this had clearly not been cleaned in a long time, I left the plug for the cleaner who did not clean it very thoroughly so I cleaned it again myself. however this did not sort the shower problem. Apart from this our stay was ok, but for £100 a night one expects a higher standard.
The staff were very friendly and helpful.
The room was very dusty and parts of the hotel could do with with a bit of paint and attention. I love the spa it’s always so relaxing.
This is the fourth time we have visited Hoar Cross Hall and we loved our visit. The spa facilities are excellent and we enjoyed an excellent evening meal and breakfast. The room was lovely as always.
Lovely weekend away. Didn’t take note it was our mini moon so nothing special done. Food was ok not brilliant but nice. Spa was beautiful and the room was lovely so overall it was good
Emma
Stayed 1 night in Jan 2020
10/10 Excellent
Verified traveler
Jan 6, 2020
Liked: Cleanliness, staff & service
Everything is stunning and everyone extremely friendly and helpful
Had the most fabulous five days at Hoar Cross. Stunning building, food and gardens. The spa was sensational despite being busy we went over Christmas time.
All the staff were super friendly which made it even more pleasurable.