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Reviews of Jewel Zamalek Hotel

3.5 out of 5
Jewel Zamalek Hotel
26th of July Street, Zamalek, Cairo, Cairo Governorate

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 21 reviews" "
Rating 8 - Good. 8 out of 21 reviews" "
Rating 6 - Okay. 5 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Marco

Traveled with group
Liked: Staff & service
Great location, super noisy if you have a city view room . Also, the bathroom in the room had s weird smell - not that it was not clean, but like there was something with the sewage. The location is great and zamalek is a great neighborhood, safe and walkable. The hotel is not as taken care of as it shows in the photos when you book- a bit decadent but overall clean.
Stayed 2 nights in May 2024

6/10 Okay

yasser

Liked: Staff & service
The noise is unbearable The staff will go around the hallway early in the morning and it feels like a construction site. The noise coming from the pool side is also annoying
Stayed 15 nights in Feb 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice property. Comfortable, staff is fabulous.
Stayed 3 nights in Sep 2023

10/10 Excellent

Andrea

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, especially staff, swimming pool and the chef of course.
Stayed 1 night in Sep 2023

2/10 Terrible

Fernando

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2022

6/10 Okay

Baker, Fairfax

Liked: Staff & service
Disliked: Amenities
It’s not clean and noisy Neighbourhood but friendly staff abs very active area with aloe of cafés and restaurants
Stayed 1 night in Dec 2021

8/10 Good

GABRIELA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and convenient
Lovely people at reception. But need to figure out calling taxis more efficiently. My first room was small, old and disappointing but the second stay was in a lovely room! It was like being at another nicer hotel completely! Be careful… I almost didn’t come back after the first stay. Happy I did.
Stayed 1 night in Oct 2021

8/10 Good

Salman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
الفندق جداجميل وهو تابع لنادي القواة المسلحة - يعيبه ان الافطار جداً محدود - الموقع جداً ممتاز بجانبك انواع عديدة من الكافيهات و المطاعم - يعيبه الازعاج في مسبح الفندق بسبب ان المسبح مترك مع زوار نادي ضباط القوة المسلحة و التدريب اليومي في السباحة اتمنى تعديل عازل الصوت في الغرف - الماء محدود لدرة رفض ان يعطيني التنظيف ماء زيادة يقول اخذت المويه حقتك مع الافطار !!! الاثاث و الغرفة جداً واسعه و نظيفة مع العلم سكنت بنفس الرحلة ب فندق سفير القاهرة و فندق رمسيس هلتون وهو افضل واكبر واوسع منهم يعيبه ما ذكرت سابقاً فقط
Stayed 4 nights in Aug 2021
Response from Mena on Sep 1, 2021
ضيفنا العزيز ، نود أن نشكرك على اختيارك فندق جويل الزمالك من أجل إقامتك. فيما يتعلق بتعليقاتك على الفندق ، يمكننا أن نؤكد لك أننا سنبذل قصارى جهدنا لتحسين وتقديم خدمة أفضل من التعليقات التي قدمتها لنا ، ونتطلع إلى الترحيب بك مرة أخرى قريبًا. مع خالص الشكر مينا منصور (قسم الحجوزات)

10/10 Excellent

Duaa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Mena on Sep 1, 2021
thank you so much

8/10 Good

Verified traveler

Traveled with partner
Liked: Property conditions & facilities
Property located at great location. Not a place to stay if you want quiet. Nice big pool. Clean property. Rooms could use extra dusting Staff pleasant but need training how to follow up requests to guests.
Stayed 3 nights in Jul 2021
Response from Mena on Sep 1, 2021
thank you so much

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that I was in a nice, comfortable hotel and immediately outside, was the real Zamalek. It gave me the best of both experiences.
Stayed 3 nights in Jun 2021

10/10 Excellent

Javier

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience!
Great location in the middle of alot of restaurants. The staff was amazing from the moment we stepped inside the lobby till the time we left. Rooms we’re up to date and very clean. Would definitely stay again if ever around Cairo.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Como en Casa!!
La mejor experiencia en Egipto!! Lugar situado alrededor de tiendas, restaurantes y en muy buena ubicacion.
Stayed 1 night in Mar 2021

6/10 Okay

AHMAD FAUZI

Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

8/10 Good

Basheer

Stayed 7 nights in Oct 2021

6/10 Okay

José Tomas

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 7 nights in Sep 2021

6/10 Okay

Fernando

Stayed 1 night in Sep 2021