Ratings based on 117 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
79% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Portsmouth

Little crowded (Smoking Hotel)

Posted Nov 24, 2014
Pros: Place
Cons: Read my comments above (Too much smoking) everywhere!
Slow check-in compared with Europe& US hotels, they charge you for paying with credit card!!
2 out of 5
by A verified traveler

Posted Nov 16, 2014
hotel is like in 70's its bellow expectations as they have 2 parts one of them is too old
5 out of 5
Recommended
for Everyone
by A verified travelerfrom n.y

Great service, good location

Posted Oct 26, 2014
Staff very helpful, located near all major routes, food is very decent and safe compared to other places I've stayed at in Egypt.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Greece

Nice and Safe Hotel

Posted Sep 25, 2014
The Hotel is nice is looks very elegant and inside there are several reataurants but the alcoholic drinks i think they are overpriced!! They are several weddings at the hotel buf believe that wont affect your sleep. The internet in the lobby and the room is extremely dificult to connect and if it connects then ur lucky for 2 min then it disconects. The Hotel staff are nice however they have this way of saying and attitude that is a little rude! Egypt is a beutiful Country however everybody asks u for money .. Every time u have to give spare change for everything and if u dont give they ahout at u and get upset if u give too little they get upset! The rooms are nice and the food is nice aswell very clean! To get room service takes around 1 hour to get it to ur room.. Overall is a very good Hotel however the hotel is empty .. No guests at all .. Sad but is like this .. U feel ur the only guest in the whole hotel
4 out of 5
Recommended
by A verified traveler

Excelente servicio!

Posted Sep 22, 2014 on Hotels.com
Excelente servicio y atenciĆ³n, ubicaciĆ³n cerca del aeropuerto (20 min).
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Best customer care but a nightmare sales staff

Posted Sep 21, 2014 on Hotels.com
The front office and guest relation are as good as they get but the sales staff are incompetent so don't waste your time with them. The hotel could use improvement for wifi and refurbishment but other then that its a goo hotel for a couple of nights
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Great front office nightmare sales staff

Posted Sep 20, 2014 on Hotels.com
From office and customer care are amazing and as good as they get but sales department are just Incompetent so avoid that whole department not to end up wasting your time and lose your temper due to their endless excuses and incompetence...
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Copenhagen

average

Posted Aug 9, 2014
one or two wedding parties every night. because of that lobby, bar and restaurants so noisy.
4 out of 5
Recommended
for Business Travelers
by kirstengrace88from London

Good value, friendly staff - comfortable stay

Posted Jul 17, 2014 on Hotels.com
Excellent value. Close to airport (but not much else). Huge bed, TV with good range of channels, nice large bathroom. Seal around the bath needed replacing! Random thing to notice but took the shine off the bathroom. Good shower. Hairdryer wasn't great tho. Good choice of restaurants. Outdoor pool looked lovely - would have been good if it was open in the evenings. Staff very friendly and helpful, and happy to arrange a tour (although they only offer their own tours, no options of operator etc) - had a really great taxi/driver/guide tho with excellent English who took me to whatever I wanted to see. Overall had a nice time in the hotel, very much helped by the lovely staff who recognised me, remembered any previous issues/questions I had and made sure they were addressed and always said hello!
4 out of 5
Recommended
for Business Travelers
by Paulfrom ilkley

Excellent value for money

Posted Jul 14, 2014 on Hotels.com
Another good trip to Cairo - will be back again soon.