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Reviews of The Capital Mirage Hotel

5 out of 5
The Capital Mirage Hotel
Corner Strand & Chiappini Street, De Waterkant, Cape Town, Western Cape

Reviews

9.0

Wonderful

Rating 10 - Excellent. 117 out of 188 reviews" "
Rating 8 - Good. 52 out of 188 reviews" "
Rating 6 - Okay. 15 out of 188 reviews" "
Rating 4 - Poor. 2 out of 188 reviews" "
Rating 2 - Terrible. 2 out of 188 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Traveled with partner
Liked: Amenities
Fantastic Customer Service. We will coming back again. We highly recommend it to our friends to stay there.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Capital Mirage in Cape Town is such a beautiful, friendly, clean, spacious hotel! Our room has everything we need! The location is great, central, close to many attractions and restaurants and shops! Our room has the gorgeous view of the famous Table Mountain! The hotel has great restaurants as well. We are extremely happy and grateful to stay in this hotel. The best part is the people here are super friendly and supportive! Such as Mimi and Jennifer. Of course there is Nobafundi, she is the manager of capital mirage hotel ! She is highly competent and helpful. All the employees are working hard to take care of the guests here. We want people who are in charge to acknowledge and recognize their hard work and dedications to the hotel! We felt very welcomed! We will definitely come back in the future! Cape Town has our hearts and the stunning beauty of this city and the people here made our time unforgettable and special! Thank you!
Stayed 2 nights in Apr 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fantastic and helped us with many aspects of our travel. The rooms were large, clean, and comfortable. The Cattle Baron restaurant was great. We didn’t eat at the rooftop restaurant, but we did see the view, and it was beautiful. We will stay in this hotel next time in Cape Town!
Stayed 3 nights in Mar 2024

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way
Excellent, friendly staff and the most beautiful suite with a huge balcony. Great breakfast options just across the road (both were fab) and well located if you don’t mind a 20 minute easy walk to the waterfront. Alternatively Uber is simple to use all over the city and very reasonable. Highly recommend the Capital Mirage!
Stayed 2 nights in Jan 2024

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024

10/10 Excellent

mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and specious rooms
Stayed 1 night in Nov 2023

10/10 Excellent

Anathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at the Mirage. The rooms are spacious especially if you are staying for a few days. The service was great … the restaurant on the top floor has views to die for… I’m definitely going back
Stayed 4 nights in Aug 2023

10/10 Excellent

Antoinette, Bronx

Liked: Staff & service, property conditions & facilities
Light-filled, hipster-chic, apartment hotel with high ceilings and stunning panoramic views from the rooftop restaurant. Ideal for short or long stays with a full kitchen and in-room washer and dryer. It's my home-away-from-home in Cape Town.
Stayed 6 nights in Jul 2023

10/10 Excellent

SANDRINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Mbali

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at the Capital Mirage Hotel before and this would be my second stay. I’ve enjoyed every experience thus far and I look forward to my next stay.
Stayed 1 night in May 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were outstanding and the staff was very helpful in suggesting areas to visit.
Stayed 2 nights in May 2023

8/10 Good

Ronan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a washing machine was very helpful. Close to grocery stores. All attractions were within walking distance..
Stayed 6 nights in Apr 2023

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, clean, quiet, staff are amazing.
Stayed 3 nights in Mar 2023

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best Part Was The Staff, They’re All Excellent At Providing a Good Time for The Guest
Stayed 28 nights in Mar 2022

10/10 Excellent

Alyssa

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Very clean and modern. Kitchen had all the things one may need. Staff was friendly. I wish the TV was a smarr TV The pool was closed so fhere was no outside hang out spot. Lots of beggars in surrounding area
Stayed 1 night in Feb 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My entire stay was awesome! The staff were SUPER friendly and helpful from the moment of checking in till it was time to check out. Id definitely stay there again. Location is also pretty convient!
Stayed 2 nights in Jan 2022

8/10 Good

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good stay. Modern style of room. Spacious room and large shower. Directly opposite 2 good cafes.
Stayed 7 nights in Jan 2022

8/10 Good

MADURAIMUTHOO

Stayed 2 nights in Aug 2021
Response from Vincent Bouwer on Sep 21, 2021
Dear MADURAIMUTHOO, Thank you for taking the time to share your great review of The Capital Mirage, Cape Town. Warm regards, Vincent Bouwer General Manager

10/10 Excellent

Keoagile

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Vincent Bouwer on Jun 17, 2021
Dear Keoagile, Thank you for sharing your excellent experience of The Capital Mirage, Cape Town. We look forward to welcoming you back to Cape Town. Vincent Bouwer General Manager

10/10 Excellent

Johannes

Stayed 4 nights in Apr 2021
Response from Vincent Bouwer on Jun 17, 2021
Dear Johannes, Thank you for taking the time to share your 5-star review of The Capital Mirage, Cape Town. We look forward to welcoming you back to Cape Town. Vincent Bouwer General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place confortable lovely . Everything was nice and the reception were polite and very helpful
Stayed 1 night in Jan 2021

10/10 Excellent

Diandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden 💎 Gem
Booked last minute using hotels.com be sure to triple check booking as this 3rd party website changed the booking and reservations are non-refundable. Front desk staff was exceptionally helpful and accommodating throughout entire stay. Rooms were clean, a little odorous if you turned off the AC for long periods. Luxury king suite came with everything you would need. Bed was comfortable, daily clean linens If requested. Free shuttle to v&a waterfront. Easy access to popular areas. Highly recommend this boutique hotel.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very warm welcome from reception, very clean and beautiful room. However I especially booked this hotel for my last two days in Cape Town to enjoy the swimming pool but it's actually NOT part of the hotel and it is not really used. So disappointing. It's part of a bar / restaurant and I looked stupid when I came up with my towel. The swimming pool wasn't cleaned but I was still welcome to use it.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Vincent Bouwer on Dec 3, 2019
Dear Valued Guest, Thank you for the great review score of The Capital Mirage, Cape Town. We look forward to welcome you back soon. Best wishes, Vincent Bouwer General Manager

10/10 Excellent

Jeannette, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, friendly staff, easy check in and check out. Nice location. Free shuttle to the waterfront. We enjoyed our stay.
Stayed 4 nights in Oct 2019
Response from Vincent Bouwer on Nov 6, 2019
Dear GabLange, Thank you so much for a great review of The Capital Mirage, Cape Town. It's always a pleasure to receive positive feedback and I will make sure to share your comments with the Team. Your public recognition means the world for us. I am personally glad to read you liked our great location, complimentary shuttle and amazing staff. Best regards, Vincent Bouwer General Manager

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2019
Response from Vincent Bouwer on Oct 22, 2019
Dear Nathan, Thank you for giving us a five-star rating! We're glad our team could serve you so well. Regards, Vincent Bouwer General Manager

10/10 Excellent

Verified traveler

Stayed 4 nights in Oct 2019
Response from Vincent Bouwer on Oct 22, 2019
Dear Guest, Thank you for giving us a five-star rating! We're glad our team could serve you so well. Regards, Vincent Bouwer General Manager

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave us wet towels which was so peculiar The rooms were not cleaned daily We had to tell them when to clean, if we do not they just spread the bed with the same sheets and leave No change of beddings Worst hotel ever Breakfast was pathetic... minimal choice of what to eat...
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 3 nights in Sep 2019
Response from Vincent Bouwer on Sep 25, 2019
Dear Anonymous, Thank you for taking the time to share your great review of The Capital Mirage, Cape Town. We hope to welcome you back soon, Vincent Bouwer General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Vincent Bouwer on Sep 5, 2019
Dear Guest, Thank you for taking the time to share your great review of The Capital Mirage, Cape Town. We hope to welcome you back soon, Vincent Bouwer General Manager

10/10 Excellent

Abdullah, Kuwait

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and friendly staff and great location perfect price
Stayed 2 nights in Aug 2019
Response from Vincent Bouwer on Sep 3, 2019
Dear Abdullah, Thank you for sharing your amazing experience with us. We are so pleased you had a great stay at The Capital Mirage, Cape Town. Thank you for the special mention of our great Staff and Location. We look forward to welcoming you back soon! Vincent Bouwer General Manager

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In suite laundry. Very friendly and helpful staff. Beautiful building and room. Great location. Very clean and comfortable. Overall great hotel!
Stayed 2 nights in Aug 2019
Response from Vincent Bouwer on Aug 28, 2019
Dear Guest, We appreciate the time you have taken to share this fantastic review of The Capital Mirage, Cape Town. Thank you for the positive comments about our complimentary in-suites laundry service, friendly Staff and central Location. We pride ourselves on our beautiful Hotel an excellent Staff and we will undoubtedly share your review with the Team. We hope to welcome you back soon, Vincent Bouwer General Manager

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value
Fantastic room, spacious, modern and well located. Cape Quarter walking distance away.
Stayed 2 nights in Aug 2019
Response from Vincent Bouwer on Aug 21, 2019
Dear Willem, Thank you for sharing your fantastic 5-star experience of The Capital Mirage, Cape Town. It is great to read we were able to exceed your expectations. We truly appreciate your kind comments regarding our spacious & modern Rooms. We hope you will be back with us soon. Regards, Vincent Bouwer General Manager

2/10 Terrible

Ben, Singapore

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Everything in room didn't work and staff didn't want to fix at night
Stayed 1 night in Jun 2019

6/10 Okay

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, not 5 star
Don’t think it is a five star hotel.
Stayed 4 nights in Jun 2019
Response from Vincent Bouwer on Jun 12, 2019
Dear Edgar, We appreciate the time you have taken to share this review. Sincerely, Vincent Bouwer General Manager

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really wonderful place. Clean, chic, great locale. Lovely, lovely staff.
Stayed 2 nights in May 2019
Response from Vincent Bouwer on Jun 5, 2019
Dear Valued Guest, Thank you for such a great review of The Capital Mirage, Cape Town. I am delighted that you enjoyed so many aspects of your stay. I hope that we can look forward to welcoming you back again very soon! Best wishes, Vincent Bouwer General Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bed & the bath room. Location stuff hospitality
Stayed 4 nights in May 2019
Response from Vincent Bouwer on Jun 5, 2019
Dear Valued Guest, Thank you for such a fantastic review of The Capital Mirage, Cape Town. It is great to read we were able to exceed your expectations. We truly appreciate your kind comments regarding our comfortable Rooms, Location and our amazing Team. I hope that we can look forward to welcoming you back again very soon! Best wishes, Vincent Bouwer General Manager

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and cool hotel!!
Excellent stay very close to the city centre but without the hassle and bustle. Staff were amazing as was the room.
Stayed 2 nights in May 2019
Response from Vincent Bouwer on May 14, 2019
Dear Simon, Thank you for sharing your amazing experience of The Capital Mirage, Cape Town. We are overwhelmed by your kind words and we are glad we exceeded all of your expectation. We particularly appreciate the special mention of our friendly Staff and our central Location. We look forward to welcoming you back, the next time your travels bring you to Cape Town. Vincent Bouwer General Manager

10/10 Excellent

Uba

Liked: Cleanliness, property conditions & facilities, room comfort
Wrong room
Gave me the wrong room. What was advertised is not what I was given.
Stayed 2 nights in May 2019
Response from Vincent Bouwer on May 6, 2019
Dear Uba, Thank you for your review of The Capital Mirage, Cape Town Please accept my apologies that you where allocated the incorrect room. Regards. Vincent Bouwer General Manager

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Vincent Bouwer on May 6, 2019
Dear Clare, Thank you for your 5-star review of The Capital Mirage, Cape Town We are delighted that you enjoyed your stay. We look forward to welcoming you again soon. Vincent Bouwer General Manager

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 9 nights in Apr 2019
Response from Vincent Bouwer on May 2, 2019
Dear Guest Thank you for sharing your amazing experience with us. We are so pleased you had a great stay at The Capital Mirage, Cape Town. We look forward to welcoming you back soon! Vincent Bouwer General Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive, knowledgeable of the area, willing to help with everything! Rooms were classy, modern and comfortable! Will come back
Stayed 6 nights in Apr 2019
Response from Vincent Bouwer on Apr 23, 2019
Dear Guest, Thank you for your 5-star review of The Capital Mirage, Cape Town We are delighted that you enjoyed your stay. Thank you for the mention of our great Staff and modern rooms. We look forward to welcoming you again soon. Vincent Bouwer General Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
contemporary comfort and convenience
Rooms are spacious. Staff go above and beyond ! Love the washer /dryer combo in room. Great view too!
Stayed 4 nights in Apr 2019
Response from Vincent Bouwer on Apr 23, 2019
Dear Michael, Thank you for your amazing review of The Capital Mirage, Cape Town, we are delighted to read that you had a fantastic experience. Thank you for the mention of our spacious rooms, great Staff and the washer /dryer combo. We look forward to welcoming you again soon. Vincent Bouwer General Manager

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, nice views
Great hotel with friendly staff centrally located to all the main attractions. I would highly recommend.
Stayed 4 nights in Mar 2019
Response from Vincent Bouwer on Mar 22, 2019
Dear Anthony, Thank you for your amazing review of The Capital Mirage, Cape Town. We are delighted to read that you had a fantastic experience. We are pleased to know that you found the hotel perfectly located and received great service from the friendly Mirage Team. Thank you for the great recommendation, We look forward to welcoming you back. Vincent Bouwer General Manager

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I stayed in was exceptional! And it was one of their "normal" rooms. It was very well planned and laid out. Tons of outlets for charging electronics. And the washer and dryer in the room was a get bonus!
Stayed 3 nights in Mar 2019
Response from Vincent Bouwer on Mar 15, 2019
Dear Mike, Thank you for taking the time to share your wonderful review of The Capital Mirage, Cape Town. It means so much to us, to read all your positive and happy comments. I am thrilled that we were able to exceed all your expectations. A special thanks for the mention of all our international plugs and the washer and dryer we have in the rooms. I hope that we can look forward to welcoming you back again very soon! Best wishes, Vincent Bouwer General Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything Renee at checkin desk was great....................................................
Stayed 7 nights in Feb 2019
Response from Vincent Bouwer on Mar 15, 2019
Dear Guest, Thank you for your review of The Capital Mirage, Cape Town. We are delighted to hear about your experience. Our team's goal is to provide personalized service to each guest and we're thrilled you experienced just this. We will pass your kind words along Rene. Best wishes, Vincent Bouwer General Manager

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with kitchen and washer/dryer. Good location. Excellent staff.
Stayed 1 night in Mar 2019
Response from Vincent Bouwer on Mar 15, 2019
Dear Guest, Thank you for your lovely review of The Capital Mirage, Cape Town We are delighted to hear about your excellent experience. We will be sure to pass your message along to all the staff. Best wishes, Vincent Bouwer General Manager