Ratings based on 71 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wallingford, CT

Convenient and Clean with a Friendly Staff

Posted Oct 20, 2014
Pros: Cleanliness Friendliness Helpful staff.
Cons: Breakfast had a good assortment - but the fake eggs and automatic pancakes could definitely be improved. Scramble up some eggs and get a waffle maker
Location: DiPaolo's restaurant was excellent. A little pricey, but the food was great.
We make a trip each year to M&M Hunting and Shooting Preserve and get 3 rooms for 6 guys. The hotel is only about 3.5 miles from M&M. The rooms are clean and very comfortable. The beds were so comfortable I didn't want to get up in the morning. Hubert and Anita and all of the front desk staff were very friendly. We will definitely be going back again next year.
Comment from Hotel Management
Nov 22, 2014 by Hubert Fernandes, Hotel Management
Thank you for your kind comments and ratings of the property online. I will pass on the appreciation to all the staff as it takes a team to get it all right. We appreciate your business and we look forward to seeing you again along your travels. Sincerely, Hubert Fernandes
3 out of 5
Recommended
for Everyone
by A verified traveler

Holiday inn express

Posted Sep 14, 2014
propreté de la chambre ordinaire....beaucoup de poussière sur certains meubles,
Comment from Hotel Management
Sep 20, 2014 by Hubert Fernandes, Hotel Management
Thank you for taking the time to write your reviews online. I do apologize we did not live up to your expectations. We sincerely hope you give us a second chance if you pass this way again. In meanwhile 'Happy Travels'. Sincerely, HUbert
5 out of 5
Recommended
for Overnight Stay Before Destination
by Maryfrom Nj

Posted Sep 9, 2014 on Hotels.com
Excellent stay...
Comment from Hotel Management
Nov 22, 2014 by Hubert, Hotel Management
Thank you for taking the time to post your comments online about your recent stay with us. We are happy to have met your needs and look forward to having you stay with us again along your travels. Sincerely, Hubert
3 out of 5
Recommended
for Everyone
by A verified travelerfrom charleston, sc

Posted Jul 6, 2014
Pros: Kind, attentive & clean!
Location: Easy on /off as we travel from the S.E. To the N.E.
We had just come from another Holiday Inn in Emporium, VA. 1 yr earlier it was great. This time...rundown, rude/indifferent staff. We were so delighted to have a positive experience when we arrived at the Carneys PT. location. Everyone outdid themselves!
Comment from Hotel Management
Jul 14, 2014 by Hubert Fernandes, Hotel Management
Dear Jan, Thank you for taking the time to post your reviews on line about your stay with us. Thank you also for letting us know we made a positive difference with you about 'Holiday Inn Express' in your perception of 'Hospitality' We hope to see you again. Happy Travels. Hubert Fernandes
4 out of 5
Recommended
for Families
by Robertfrom Province de Québec

Emplacement exécrable

Posted Jul 2, 2014 on Hotels.com
Bonne qualité d'hôtel mais situé dans une ville vraiment désolante. Le personnel a l'hôtel est gentil est les chambres assez propre mais dès qu'on sort a l'extérieur et bien on ne se sent pas bien. S'est 1 endroit pour camionneurs et même dans le Subway dans le dépanneur en face offre un service dégueulasse ou celui qui préparait les lunchs donnait vraiment l'impression qu'on le dérangeait ! Pareille pour le bar en face ou la serveuse a pris l'argent pour ensuite tourné le dos. Vraiment une ville sans classe ou mettons que le Carneys Point n'est pas un endroit ou il fait bon vivre. A ÉVITER mais juste pour dormir l'hôtel est bon. Robert
Comment from Hotel Management
Sep 13, 2014 by Hubert, Hotel Management
Thank you for taking the time to post your reviews on line about your stay with us. We are glad to have met your needs. Look forward to seeing you again. Happy Travels. Hubert Fernandes
3 out of 5
Recommended
for Overnight Stay Before Destination
by Elizabethfrom Boston, MA

Would have been very satisfied, except...

Posted Jul 1, 2014 on Hotels.com
My family and I stayed here for one night on our way down to a family reunion in Virginia. The hotel lobby and breakfast area were clean and well maintained. Our room was spacious and we would have been very happy with it EXCEPT that when my husband pulled out the sofa bed, there was a bra and a pair of leggings from a previous guest stuck in the bed. When I brought this to the attention of the front desk person, she did offer to change our room, but we were traveling with a young child and a dog and had already gotten settled, so we declined, but I will tell you, it made me wonder what else may not have been thoroughly cleaned. The night front desk person said she was going to leave a note for the manager. When I went to check out the next morning, the front desk person asked me if we had a good stay and I told her what happened. She had no knowlegdge of it, so I don't know if any communication had taken place. Her only response was to ask if we had been offered the opportunity to change rooms, which I told her we had. I think the customer service could have been better, given the fact that I literally had to walk to the front desk with someone else's undergarments. But, that aside, the hotel itself was clean, comfortable and convenient and the pet fee was very reasonable.
Comment from Hotel Management
Dec 12, 2014 by Hubert, Hotel Management
Thank you for your reviews. We do hope you give us another chance along your travels. Thank you for your business. Sincerely, Hubert Fernandes
3 out of 5
Recommended
for Business Travelers
by EC

Posted Jun 8, 2014 on Hotels.com
Comment from Hotel Management
Sep 13, 2014 by Hubert, Hotel Management
Hello EC, Thank you for taking the time to post your reviews online. we look forward to having you stay with us again. Happy Travels. Hubert Fernandes
4 out of 5
Recommended
by A verified traveler

Posted Apr 1, 2014 on Hotels.com
Comment from Hotel Management
Jun 14, 2014 by Hubert, Hotel Management
Thank you for taking the time to post your reviews about your stay with us. We hope to see you again. In meanwhile 'Happy Travels' Sincerely, Hubert Fernandes
5 out of 5
Recommended
by Ed Waterfield

Posted Nov 27, 2013 on Hotels.com
Comment from Hotel Management
Feb 8, 2014 by Hubert, Hotel Management
Thank you for taking the time to post your review s. We hope to see you again
5 out of 5
Recommended
for Everyone
by Tonyfrom Wallingford, CT

Very Satisfied Customers.

Posted Oct 21, 2013
Pros: They had the 3 room configurations we needed to accomodate six guys on a hunting trip. The staff was helpful. The place was clean. Breakfast great.
Cons: No recommendations.
Location: M&M Shooting Preserve is incredible! Well worth the trip from anywhere.
5 guys and I arrived at the Holiday Inn Express and were immediately greeted by Hubert, an incredibly friendly and helpful gentlemen. Our three rooms were immediately available. The rooms were very clean and comfortable. We couldn't have been happier with the accomodations. Special thanks to Hubert! At Huberts recommendation, we visited a restaurant called DiPaolo's. The food was awesome, the portions were huge, and the service was great. The price was on the high side but no regrets. HI - We will be back next year. Thanks!
Comment from Hotel Management
Apr 26, 2014 by Hubert Fernandes, Hotel Management
Thank you for your rave reviews. It takes a team to get all things right. I wil convey your comments to all concerned. We look forward in anticipation to your next visit. Till then Happy Travels. Sincerely, Hubert Fernandes