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Reviews of Super 8 by Wyndham Acworth/Atlanta Area

2 out of 5
Super 8 by Wyndham Acworth/Atlanta Area
4970 Cowan Rd, I-75 Exit 277 Turn W 2 Blocks, Acworth, GA

Reviews

7.2

Good

Rating 10 - Excellent. 115 out of 466 reviews" "
Rating 8 - Good. 155 out of 466 reviews" "
Rating 6 - Okay. 102 out of 466 reviews" "
Rating 4 - Poor. 43 out of 466 reviews" "
Rating 2 - Terrible. 51 out of 466 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Stayed 2 nights, no issues
Stayed 2 nights in May 2024
Response from General Manager on May 8, 2024
Dear David,Thank you for choosing to stay with us. We're glad to hear that your stay went smoothly. We appreciate your feedback and hope to welcome you back for another seamless experience in the future!

10/10 Excellent

Jamarian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and helpful
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Jamarian,Thank you so much for choosing to stay with us at Super 8 by Wyndham Acworth/Atlanta Area. Impressing every guest with our exceptional service is always a top priority for us, so we're thrilled our friendly team was able to uphold this standard. It was a pleasure to host you, and we hope to welcome you back in the future.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are always kind and helpful.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Sarah,Thank you for staying at Super 8 by Wyndham Acworth/Atlanta Area. We are so happy to hear you thoroughly enjoyed our friendly service. Thank you again for your feedback, and we hope to see you again soon!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Sarah,We're delighted you enjoyed your stay at Super 8 by Wyndham Acworth/Atlanta Area! Please come see us again the next time you're in the area.

8/10 Good

Erma

Liked: Staff & service, property conditions & facilities
Property and staff were fine ( so was breakfast) however they have a little of loud traffic noise
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Erma,We appreciate you leaving your feedback regarding your recent stay. It's fantastic to hear that our great property, friendly staff, and delicious breakfast left an impression on you. It was a pleasure hosting you, and we hope you'll consider staying with us again for your next Georgia getaway.

8/10 Good

Randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They said there was breakfast but went there at 930am and there was none
Stayed 1 night in Mar 2024
Response from General Manager on Mar 14, 2024
Dear Randy,Thank you for choosing to stay with us at Super 8 by Wyndham Acworth/Atlanta Area. It's unfortunate to read about your experience. We're terribly sorry you weren't able to enjoy our breakfast offerings and apologize for any inconvenience this may have caused you. Your feedback is appreciated, and we hope you'll give us another chance to impress you in the future.

10/10 Excellent

Shelby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac worked good.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 19, 2024
Dear Shelby,We are glad to hear this! It was our pleasure to ensure you had a comfortable stay at Super 8 by Wyndham Acworth/Atlanta Area, and we hope you'll join us again when you return to the area.

10/10 Excellent

Kat

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I havent seen 1 roach and nice people. I stay every weekend due to my job. Until I find an apartment this is where I stay.
Stayed 4 nights in Jan 2024
Response from General Manager on Jan 26, 2024
Dear Kat,We're pleased you've had a positive experience during your frequent stays at Super 8 by Wyndham Acworth/Atlanta Area. Maintaining a clean and comfortable environment for our guests is our priority, and we appreciate your acknowledgment of our efforts. We value your loyalty and look forward to hosting you until you find your ideal apartment.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Kat

Stayed 1 night in Jan 2024

2/10 Terrible

Justin

Business traveler
Disliked: Cleanliness, property conditions & facilities
Poorly cleaned. Furniture in poor condition. Bitten by spider during night.
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 11, 2024
Dear Justin,We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously and will be discussing your feedback with our team to make sure we do better going forward. Please accept our apologies that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking the time to review your experience.

10/10 Excellent

Paul

Stayed 3 nights in Dec 2023

10/10 Excellent

Christopher

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay. Very steep hill driveway on a curve makes it hard to get out safely
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 18, 2023
Dear Christopher,Thank you for sharing your review of Super 8 by Wyndham Acworth/Atlanta Area. We are delighted to learn that you had a pleasant stay with us. We also appreciate your feedback about the driveway and will look into addressing the issue. Your patronage is greatly appreciated, and we hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Johnathan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The place is just okay. It could use a facelift. Bed was comfortable and the man working as the housekeeper was really nice and hard working! Cheap place to stay!
Stayed 3 nights in Oct 2023
Response from General Manager on Dec 5, 2023
Dear Johnathan,We appreciate you staying with us and taking the time to share your thoughts. It's great to hear that our comfortable beds and friendly staff added to your experience. However, we apologize for any concerns about the appearance of the property, and we'll keep your comments in mind. Should you be in the area again, please come back to see us.

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good price for the area
Stayed 1 night in Nov 2023
Response from General Manager on Nov 28, 2023
Dear Robert,Thank you for your review. It was wonderful having you as our guest recently, and we're pleased you found your experience well-priced. If you have any suggestions for areas in which we can look to make improvements for the future, please don't hesitate to reach out to us offline. Take care, and we hope you return soon!

8/10 Good

Frantisek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big area with a lot of parking space. Good price for accomodation.
Stayed 6 nights in Nov 2023
Response from General Manager on Nov 28, 2023
Dear Frantisek,Thank you for trusting Super 8 by Wyndham Acworth/Atlanta Area with your recent lodging needs. We're happy to hear you had an enjoyable experience and that you appreciated our spacious parking area and affordable rates. We're grateful for your kind comments, and we hope to have the pleasure of your company the next time you're in the area.

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Barbara

Stayed 1 night in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 8!
We stayed one night here and it was amazing! Very friendly service and nice, clean rooms. The man that cleans the rooms is super nice and wished us safe travels as we left! Overall we had a fantastic experience and would definitely stay here again.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 30, 2023
Dear William,It was such a pleasure having you as our guest! We work hard to meet expectations like yours, and we’re happy to hear our hospitable team and impeccable accommodations hit the mark for you. Thank you for your kind review, and we look forward to welcoming you back for another great stay soon!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for the price.
Room was ok. Loud next to road. Excellent service. Quick and friendly.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 29, 2023
Thank you for taking a moment to leave a review. We are pleased you enjoyed your overall experience and that our hospitable team left a good impression on you. Your feedback about noise is understood, and we'll be sure to discuss it internally to determine ways of improving in this respect. Take care, and we wish you safe travels.

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice. Easy decision
Stayed 1 night in Oct 2023
Response from General Manager on Oct 23, 2023
Dear Leon,Thank you for choosing to be our guest at Super 8 by Wyndham Acworth/Atlanta Area. We're thrilled to hear about your excellent experience and hope to welcome you back soon.

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we needed after 12 hours of driving! Thank you!
Stayed 1 night in Oct 2023
Response from General Manager on Oct 20, 2023
Dear Kevin,We're so happy to know that we were perfect for your needs, and we trust that everything was in order for your stay. We hope to see you again soon.

6/10 Okay

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Super 8, Acworth, GA
The staff was very friendly, courteous and helpful. The room was clean. The problem was the street noise, the room needed more sound proofing.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 20, 2023
Dear Keith,We're so happy to know that you appreciated our amazing team members and clean accommodations during your visit. We apologize for any noise concerns, and we'll be sure to discuss your feedback internally. Despite this, we hope you'll consider joining us again soon.

10/10 Excellent

Jasmine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

4/10 Poor

Oronde

Traveled with family
Liked: Cleanliness
Heartbreak
Air conditioning did not work in the room properly items missing from the room battery charger and an expensive shirt
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 18, 2023
Dear Oronde,We regret that your experience was not what we strive to deliver, and we sincerely apologize for any inconvenience caused by the concerns in your room. Please do not hesitate to reach out to our team to discuss the missing items, and we will do our best to assist. Thank you for your time.

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

6/10 Okay

kelly

Disliked: Property conditions & facilities
Room smells like smoke.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 7, 2023
Dear Kelly,We apologize for the unpleasant air quality you experienced. Hopefully, you informed a team member, giving them a chance to remedy the matter. Nevertheless, we will follow up and make any necessary corrections. Thank you for your feedback.

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was some black mold behind toilet that should be addressed
Stayed 2 nights in Sep 2023
Response from General Manager on Oct 27, 2023
Dear Judy,We always appreciate feedback from our guests, and we're happy to see your overall stay was pleasant. However, we apologize for any concerns about the bathroom, and we'll pass your comments along to our housekeeping staff. If you're in the area again, we hope you'll consider coming back to see us.

2/10 Terrible

Armando

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
The room had a strong odor. Bathroom needs updating
Stayed 1 night in Sep 2023
Response from General Manager on Sep 17, 2023
Thank you for choosing to stay with us on your recent trip. Our goal is to provide every guest with immaculate accommodations, and we offer our sincere apologies if that wasn't the case for you. Your comments have been noted and will be investigated further. We appreciate your feedback and wish you safe travels ahead.

10/10 Excellent

Cynthia elliott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet peace
Stayed 1 night in Sep 2023
Response from General Manager on Sep 17, 2023
Dear Cynthia, It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We work hard to meet expectations like yours, so we’re happy to hear that our peaceful atmosphere and the high standards of cleanliness we adhere to hit the mark for you. Thank you for your kind review, and we hope you will allow us the opportunity to welcome you back for another lovely stay soon!

8/10 Good

Jessica

Stayed 1 night in Sep 2023

8/10 Good

Jackie

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The property was ok and the beds very comfortable. Front desk was very rude and they hurried us out the next morning. Rooms were also comfortable.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 5, 2023
Dear Jackie,Thank you for taking a moment to share your review. We're pleased to hear that you found the property and the rooms comfortable. However, we apologize for the negative interaction that occurred. Providing excellent customer service is vital to us, and we'll address your concerns with our team to ensure that future guests have a more positive experience. We appreciate your input and hope to have the opportunity to welcome you back to Super 8 by Wyndham Acworth/Atlanta Area.

8/10 Good

Sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for this room. Clean & fresh. A.C. worked great in the room. Just off the freeway in a residential area. Convenient. Cannot beat it for the price!
Stayed 1 night in Jul 2023
Response from General Manager on Aug 2, 2023
Dear Sherry,On behalf of our Super 8 by Wyndham Acworth/Atlanta Area team, thank you for sharing your great visit. We're thrilled you enjoyed our great value, dedication to cleanliness, and central location. Welcoming you back would be an honor, so please return soon for an even better time; we're confident we can earn that fifth and final star.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean room
Stayed 1 night in Jul 2023
Response from General Manager on Jul 23, 2023
Dear Brian,Thank you for choosing our hotel for your recent visit to Acworth. We're glad you enjoyed your stay with us and our clean and comfortable accommodations. It would be our pleasure to host you again at Super 8 by Wyndham Acworth/Atlanta Area, so come back soon!

4/10 Poor

Kelli

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dead bolt was broken. Air was off when we got to the room and it took a long time to cool down. Shower curtain and bathroom floor were gross, and sink was clogged.
Stayed 1 night in Jul 2023
Response from General Manager on Jul 23, 2023
Dear Kelli,We appreciate you taking the time to share your feedback with us. It saddens us to hear your recent visit to our hotel did not meet your expectations. We sincerely apologize your air conditioning was not set properly and found your bathroom not well maintained. Please be assured that these are not the kind of accommodations we wish to give our guests, and we appreciate you bringing this to our attention. We encourage our guests to reach out with any concerns so we may have an opportunity to find a solution. Nevertheless, we are dedicated to your satisfaction and pledge to pay closer attention to detail in the future. Thank you for bringing these issues to light, and we look forward to giving you a flawless experience next time.

2/10 Terrible

jen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in late at night due to traveling. We booked 2 rooms. One room was clean- ours, not so much! As soon as we opened the door there was a cockroach right in front of us! The air was not turned on at all in either room- on a 90 degree plus day! We checked under the beds and corners and bathroom- there were no other cockroaches, so we stayed. There were skittles, crumbs, hair ties all on the floor. Beds were cleaned, so the room hadn't been vacuumed. Bathroom floor was filthy also. We slept about 6 hours and headed out. My husband tried to tell the person at the desk about the cockroach and the filthy room, but they walked away and ignored him. I would NOT recommend, even if you are in a pinch!
Response from General Manager on Jul 19, 2023
Dear Jen,We appreciate you sharing your concerns. Our housekeeping team is grateful for your feedback and will take steps to remedy the situation. Next time you're in town, we hope to have a chance to change your perceptions.

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Paul

Business traveler
Disliked: Cleanliness
Place was ok, wouldn't take family to stay. Plenty of places to eat and downtown Acworth is nice. They say the offer breakfast but, cereal and honey buns was it.
Stayed 1 night in Jun 2023
Response from General Manager on Jul 1, 2023
Dear Paul,Thank you for offering feedback about your recent experience at our hotel. We're glad you enjoyed our convenient location close to many dining choices. Your comments are important, and we'll use them as we continually work to improve our guests' experience. Please allow us to host you again should you return to Acworth.

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service
Room was clean and bedding was comfortable. Very good value for the charge.
Stayed 1 night in Jun 2023
Response from General Manager on Jun 13, 2023
Dear Dennis,Thank you for such a wonderful review. We are thrilled you found your stay, and our spotless, clean accommodations to be such a great value. With all we have to offer, we look forward to welcoming you back to Super 8 by Wyndham Acworth/Atlanta Area.

8/10 Good

Thomas L.

Traveled with family
Liked: Cleanliness, staff & service
Clean and reasonably well kept. Facility is a bit aged, but is if you need a clean place to stay for night or two that's close by shopping and restaurants its worth your consideation.
Stayed 1 night in Jun 2023
Response from General Manager on Jun 8, 2023
Dear Thomas,Thank you for choosing Super 8 by Wyndham Acworth/Atlanta Area and for taking a moment to share your experience. Our team works hard to make sure our guests have a comfortable stay and will be happy to know you were impressed with the clean accommodations. Please come see us again if you find yourself heading back in our direction.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Responsive Staff
Convenient and economical and comfortable. The staff was helpful and attentive! Yes the driveway slopes steeply but it’s fine. When checking in, just turn right and park facing the wall if the spaces in front are filled.
Stayed 3 nights in Jun 2023
Response from General Manager on Jun 8, 2023
Thank you for choosing to stay with us at Super 8 by Wyndham Acworth/Atlanta Area. It is wonderful to hear that you liked our friendly guest service and found our accommodations to be comfortable. Please come back and see us again soon!

8/10 Good

Emmanouil

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff! Clean room
Stayed 1 night in May 2023
Response from General Manager on May 30, 2023
Dear Emma,Thank you for taking the time to share your experience with us. We appreciate you shining the spotlight on our hospitable team and the high standards of cleanliness that we adhere to. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
This was a perfect stop for me for an overnight rest in a 17 hr drive south. Clean, convenient, near food, as a single woman, I felt very safe and welcome both on check in and at morning breakfast.
Stayed 1 night in May 2023
Response from General Manager on May 27, 2023
Dear Barbara,Wow! Thank you so much for the perfect rating. It brightens our day to hear that you felt safe and welcomed during your trip to Super 8 by Wyndham Acworth/Atlanta Area. We look forward to becoming your home away from home.

8/10 Good

geetae

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like to outside noise
Stayed 1 night in May 2023
Response from General Manager on May 7, 2023
Dear Geetae,Thank you for your feedback. We're happy to see your overall stay was pleasant. However, we apologize for any issues with noise, and we'll consider how we can minimize this in the future. If your travels bring you back to town, we invite you to stay with us again.

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
One night stand
The room was clean, but a bathroom switch was broken and the clock radio was unplugged.
Stayed 1 night in Apr 2023
Response from General Manager on Apr 26, 2023
Dear Dennis,Thank you for choosing Super 8 by Wyndham Acworth/Atlanta Area. We appreciate you taking a moment to share your kind review and we are happy to know you were impressed with our clean accommodations. Please know that our team is always ready to provide assistance and address any concerns you may have, such as the bathroom switch. Please come see us again the next time you're heading to our area.

6/10 Okay

Cherish

Traveled with family and small children
Liked: Staff & service
The first room we were placed in was on the 3rd floor a single mom of 2 littles. trying to get my kids upstairs all my luggage was very difficult to do after looking around the room to find black gunk in the sink the microwave was brown underneath the tray the fridge had grease marks dripping along the sides or something the bathroom tub had grime and what looked like the plug to the drain was broken I then tried to call front desk for a new room and was yelled at told I shouldn’t have waited an hr to request a new room knowing I had little children and we were trying to get up the stairs with all our gear she proceeds to tell me she doesn’t want me on her property as all of her rooms were this way. I am simply trying to talk to her about my concerns she was very rude at first. After, she came up to the room herself to look took her fingernail attempted to scrape it off said look it’s stuck everything is fine! I explained I am a professional cleaner this was not how the rooms were advertised her response was well that’s your problem your to picky then said we would have to sleep in this room until the next day and then could look at another but that they all look that way so if I don’t like the room we would get a 3 day refund instead of 4 and would have to go elsewhere.This was my first time traveling alone with my kids first time ever using a hotel. A pool is listed but it’s not actually open having no choice but to stay we checked out the other room it was much better.
Stayed 4 nights in Apr 2023
Response from General Manager on Apr 15, 2023
Dear Cherish,Thank you for taking the time to offer feedback about your recent stay at our hotel. As a first-time guest with small children, we're sorry you were disappointed with the first room you were given. While not a typical occurrence for our patrons, your comments are important as we continually work to improve our accommodations and service. We're glad to know the second room you and your family occupied was more enjoyable. Given another opportunity, we hope we can host you again in Acworth.