Lobby

Reviews of Sleep Inn & Suites

2.5 out of 5
Sleep Inn & Suites
6733 Bonanza, Evansville, WY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 387 out of 630 reviews" "
Rating 8 - Good. 184 out of 630 reviews" "
Rating 6 - Okay. 39 out of 630 reviews" "
Rating 4 - Poor. 14 out of 630 reviews" "
Rating 2 - Terrible. 6 out of 630 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Danette

Disliked: Cleanliness
Ants were all over in the room. Reserved a pet friendly room and was given the total charge at time of reservation. On check out was surprised with the pet fee that gets added. One would think a pet friendly room is self explanatory and the pet fee would be included in the total charge amount at time of reservation so you'd know what it was actually costing
Stayed 1 night in Apr 2024
Response from GM on Apr 22, 2024
Dear Danette, thank you for taking the time to do a review. We appreciate your business and feedback. Pet fees are separate from room rate. Thank you for bringing that to our attention. We will work on a better way to communicate. Hope to see you again soon.

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Good truck and trailer parking
Stayed 1 night in Apr 2024
Response from GM on Apr 19, 2024
Hi Guy, thank you for your review, we appreciate it. It helps us to better serve our guests. Hope to see you again soon! Safe travels.

8/10 Good

Robert

Stayed 1 night in Apr 2024
Response from GM on Apr 25, 2024
Dear Robert, thank you for your review, we appreciate your business, and your feedback. It helps us to better serve our guests. We hope to see you again soon, and let us better serve you. Safe travels.

8/10 Good

Diana, Green River

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Mar 20, 2024
Dear Diana, thank you for the review. We appreciate your business and your feedback. We hope to see you again soon. Safe Travels!!

10/10 Excellent

Christopher M

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome, so friendly and helpful, room was very clean, beds were comfy and it was really quiet.
Stayed 1 night in Mar 2024
Response from GM on Mar 19, 2024
Dear Mr. Christopher, thank you for your review. We appreciate your business and the feedback. It helps us to better serve our guests. Hope to see you again soon. Safe Travels.

6/10 Okay

Sophia, Cheyenne

Traveled with family
Liked: Staff & service
We went for a basketball conference for my son and his team stayed there as well the staff was great the rooms were cozy. The breakfast selection was not the best.
Stayed 2 nights in Mar 2024
Response from GM on Mar 19, 2024
Dear Ms. Sofia thank you for your review. We appreciate your business and the feedback. It helps us to better serve our guests. Hope to see you again soon. Safe Travels.

8/10 Good

Deborah

Stayed 1 night in Mar 2024
Response from GM on Mar 4, 2024
Ms. Deborah, thank you for your review. We appreciate your business and your feedback. We are happy to hear that you enjoyed your stay with us. Hope to see you again. Safe Travels.

10/10 Excellent

Lisa, Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
Clean great value
Stayed 1 night in Jan 2024
Response from GM on Jan 29, 2024
Dear Ms. Lisa, thank you for your response, we are happy to hear that you had a good experience. We hope to see you again soon. Stay Safe and Safe Travels.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on Jan 29, 2024
Dear Mr. Wayne, thank you for your review, we are happy to hear that you enjoyed your stay with us. Hope to see you again soon!! Safe travels.

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable
Stayed 1 night in Jan 2024
Response from GM on Jan 29, 2024
Dear Mr. John, Thank you for your review. We are always happy to hear that you enjoyed your stay. We hope to see you again soon. Safe travels!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on Jan 19, 2024
Mr. Kevin, thank you for your review. We love to receive feedback from our guests. It helps us to better serve you.Hope to see you again! Safe travels.

10/10 Excellent

RICHARD

Business traveler
Everything was very clean
Stayed 1 night in Jan 2024
Response from GM on Jan 16, 2024
Dear Mr. Richard, thank you for your review. We appreciate your feedback. It helps us to better serve our guests. Hope to see you again. Safe travels!

10/10 Excellent

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cleanliness of the hotel and the staff was so very nice! We will stay again.
Stayed 1 night in Jan 2024
Response from GM on Jan 8, 2024
Dear Ms. Peggy, thank you for the great review. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon. Safe travels.

4/10 Poor

Neil

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The beds had extremely cheap mattresses and were by far the worst I’ve ever slept on in a hotel. Room did not seem clean as it should have been. Appliance in the room was also broke. For 100 dollars a night I don’t expect the Venetian in Vegas but I expect a decent bed, working appliances and a clean room. Breakfast was good.
Stayed 1 night in Dec 2023
Response from GM on Jan 8, 2024
Dear Mr. Neil, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the room condition, IWe will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 Good

Marilyn

Stayed 2 nights in Sep 2023
Response from GM on Jan 5, 2024
Ms. Marilyn, thank you for your review. We appreciate your business and your comments. We take the time to learn from the comments, so we can better serve our guests. Wishing a great New Year and Safe Travels.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from GM on Jan 3, 2024
Dear Guest, thank you for your review. We appreciate your business and your comments. We take the time to learn from the comments, so we can better serve our guests. Wishing a great New Year and Safe Travels.

10/10 Excellent

Joseph, Hot Springs

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Extra points for having not just a large truck parking area, but it's PAVED!
Stayed 1 night in Dec 2023
Response from GM on Jan 3, 2024
Mr. Joseph, thank you for your review. We appreciate your business and your comments. We take the time to learn from the comments, so we can better serve our guests. Wishing a great New Year and Safe Travels.

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on Jan 3, 2024
Dear Guest, thank you for the review. We are happy to hear that you had a great stay. Our guests are our top priority, and we are happy to hear that you enjoyed your stay. Wishing you a great New Year, and Safe Travels!

10/10 Excellent

William

Traveled with pets, Traveled with family
Liked: Amenities
Pet friendly. Fenced dog area. Very nice breakfast.
Stayed 1 night in Dec 2023
Response from GM on Jan 3, 2024
Dear Guest, thank you for your review. We appreciate your business and your comments. We take the time to learn from the comments, so we can better serve our guests. Wishing a great New Year and Safe Travels.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. We're hoping to return some day. Modern. Wish the room cleaner would not have entered at 9:30 am since we had the "do not disturb" sign on the door. All around a good place to stay.
Stayed 1 night in Dec 2023
Response from GM on Dec 14, 2023
Dear Guest, thank you for the review. We are happy to hear you had a great stay. We hope to see you soon in the near future. Safe Travels.

8/10 Good

Ben

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient.
Response from GM on Feb 12, 2024
Dear Mr. Ben, thank you for your review, we appreciate the feedback. It helps us to better serve. our guests. Hope to see you again soon. Safe travels!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleep inn 5 stars
Extremely restful stay!
Stayed 3 nights in Nov 2023
Response from GM on Dec 5, 2023
Dear Guest, thank you for the review we are very happy to hear that your stay was enjoyable. That is what is important to all the staff at Sleep Inn. Hope to see you in the near future. Safe Travels.

2/10 Terrible

Richard

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a disaster I stayed for about 1 week ago n the second day I asked to have my room cleaned as the sign says housekeeping by request only When I asked the front desk she act like I had thrown water in her face She said she would have it done the next day it did not get done this was repeated all week Finally on the last day I mentioned Iwas disappointed because my room had not been cleaned all week and I had requested each morning she stayed to prepare to be disappointed again because it was not going to get done She did say that they could give me sheets and towels and I could do it myself Basically my room was never cleaned and the front desk people were very rude
Stayed 5 nights in Nov 2023
Response from GM on Dec 5, 2023
Dear Mr. Richard, thank you for taking the time to do a review. We apologies for not meeting your expectation, and would be happy to have you stay again, and give us the opportunity to better serve you. We do housekeeping on extended stays every third day. We would be happy on you next stay to do every day or every other day. As you prefer. I have discussed with my staff. We hope to see you soon. Safe Travels.

10/10 Excellent

Gilberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Nov 2023
Response from GM on Dec 5, 2023
Dear Mr. Gilberto, we are happy to hear that your stay was a great one. We hope you will visit us soon in the near future. Safe Travels.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
clean, easy access from highway,
Stayed 1 night in Nov 2023
Response from GM on Nov 28, 2023
Dear Wendy, thank you for taking the time to do a review. We appreciate the feedback, positive or negative. It helps us better serve our guests. Which are our top priority. Hope to see you in the near future. Safe Travels!!

6/10 Okay

Lonnie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The night clerk made it clear that we were the last ones to check. Sorry for inconvience. Also the gentleman at the front desk was amazing for picking up some dog poo in hallway. Just took it in stride. Very excellent customer service.
Stayed 1 night in Nov 2023
Response from GM on Nov 28, 2023
Dear Lonnie, thank you for taking the time to do a review. We appreciate the feedback, positive or negative. It helps us better serve our guests. Which are our top priority. Hope to see you in the near future. Safe Travels!!

10/10 Excellent

Brier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from GM on Nov 28, 2023
Dear Brier, thank you for taking the time to do a review. We appreciate the feedback, positive or negative. It helps us better serve our guests. Which are our top priority. Hope to see you in the near future. Safe Travels!!

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay after a long drive. Desk clerk was very friendly. The room smelled so fresh and clean! Updates were nice, but the squatty potty is tough on the knees and should have been updated as well, to the new adult height. Bed was comfy. Breakfast was a surprise as it differed from the usual hotel fare and included heat-&-eat breakfast burritos and sandwiches. Easy on/off interstate.
Stayed 1 night in Nov 2023
Response from GM on Nov 28, 2023
Dear Robert, thank you for your review. We are glad to here your stay was enjoyable. We did make not of the toilet issue. We appreciate the feedback, so it helps us better serve our guests! Safe Travels!!

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from GM on Dec 5, 2023
Dear Guest, thank you for your review, we appreciate the feedback. It helps us learn where we need to improve. Hope to see you soon. Safe Travels.

10/10 Excellent

Wendy

Stayed 1 night in Nov 2023
Response from GM on Dec 14, 2023
Ms. Wendy, thank you for taking the time to write a revies. We appreciate the feedback. We hope to see you again in the near future. Safe Travels!!

6/10 Okay

Joshua

Stayed 1 night in Nov 2023
Response from GM on Dec 14, 2023
Dear guest, sorry to hear your stay was not a great one. We appreciate the feedback. I will share with our staff, and hope you let us make your next stay an enjoyable one. Safe Travels!

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from GM on Nov 28, 2023
Dear Sandy, thank you for taking the time to do a review. We appreciate the feedback, positive or negative. It helps us better serve our guests. Which are our top priority. Hope to see you in the near future. Safe Travels!!

10/10 Excellent

Katherine

Stayed 1 night in Nov 2023
Response from GM on Nov 28, 2023
Dear Katherine, thank you for the review, our guest are our top priority, and we always appreciate the feedback, good or bad. It helps us grow in understanding our guest needs. Safe Travels!!

10/10 Excellent

Darin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on Nov 28, 2023
Dear Darin, thank you for taking the time to do a review. We appreciate the feedback, positive or negative. It helps us better serve our guests. Which are our top priority. Hope to see you in the near future. Safe Travels!!

10/10 Excellent

Douglas

Stayed 1 night in Oct 2023
Response from GM on Nov 28, 2023
Dear Douglas, thank you for taking the time to do a review. We appreciate the feedback, positive or negative. It helps us better serve our guests. Which are our top priority. Hope to see you in the near future. Safe Travels!!

10/10 Excellent

Doug

Stayed 1 night in Oct 2023
Response from GM on Nov 22, 2023
Thank you, for taking the time to do a survey, We appreciate the feedback. It helps us better serve our guests. I hope you will visit us again. Safe Travels.

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on Oct 25, 2023
Dear Mr. John, thank you for the great review. We appreciate the feedback, it helps us better serve our guests. Hope to see you soon in the near future. Safe Travels!!

8/10 Good

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a nice stay, the only issue was when I got up in the morning and went to make a cup of coffee the piece that holds the grounds was missing so I couldn't make my coffee in my room. Otherwise the room itself was very clean, quiet, and enjoyable.
Stayed 1 night in Oct 2023
Response from HW on Oct 22, 2023
I am very sorry that we didn't provide you with a replacement piece for your coffee in your room, we can always provide you with a replacement from the front desk or a housekeeper. We also do provide coffee down in the lobby 24/7 . We do apologize for not exceeding your expectations with your visit.We hope that you will give us another opportunity to wow you on your next Journey.Harriette WilsonSleep Inn and Suites Evansville, WY

10/10 Excellent

Gonzalo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on Nov 28, 2023
Dear Gonzalo, thank you for taking the time to do a review. We appreciate the feedback, positive or negative. It helps us better serve our guests. Which are our top priority. Hope to see you in the near future. Safe Travels!!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on Nov 28, 2023
Dear Alan, thank you for taking the time to do a review. We appreciate the feedback, positive or negative. It helps us better serve our guests. Which are our top priority. Hope to see you in the near future. Safe Travels!!

6/10 Okay

Elizabeth

Traveled with family
Disliked: Cleanliness
Just ok. Not superb.
Was on a Yellowstone trip. Booked last minute amenities needed were pet friendly. Breakfast and location. The pics online looked great. Room was subpar. At first walk in found a used Kleenex in floor next to the far bed. Gross. Then the Kleenex box in the bathroom had a long hair in it. The free conditioner travel size was partially empty. The room was pet friendly but my dogs sniffed all night all over the room. One bedspread looked wrinkled rather than freshly washed. Sheets and towels were clean. Breakfast had lots of options available. Except the waffles weren’t that great compared to other places we’ve stayed. The pool and hot tub were nice except the pool was not filled all the way. Otherwise the room was quiet and beds were comfortable.
Stayed 1 night in Oct 2023
Response from HW on Oct 22, 2023
We apologize for failing to exceed your expectations on your last visit, We want our guests to enjoy their stay with us. We will speak to the Housekeeping Department to find more helpful ways to handle this situation. We hope that you will give us another opportunity to wow you on your next visit.Harriette WilsonSleep Inn and SuitesEvansville, WY

8/10 Good

Verified traveler

Liked: Staff & service
Breakfast not good
Nice stay other than the breakfast was a big disappointment. No hot food other than waffles!
Stayed 1 night in Oct 2023
Response from GM on Nov 28, 2023
Dear Anonymous, thank you for taking the time to do a review. We appreciate the feedback, positive or negative. It helps us better serve our guests. Which are our top priority. Hope to see you in the near future. Safe Travels!!

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on Nov 28, 2023
Dear Patricia, thank you for your review. We are happy to hear your stay was enjoyable. We appreciate the feedback, it helps us better serve our guests. Hope to see you soon. Safe Travels.

10/10 Excellent

Troy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on Oct 10, 2023
Dear Mr. Troy, thank you for the great review. We appreciate the feedback. It helps us know we keeping our guest happy , and feel welcomed. We learn to better serve our guests. Hope to see you soon in the near future. Safe travels!

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
House Keeping Wake Up Call
Our group of five had two hotel rooms for a one night stay. We were all content with the room cleanliness, comfort, and continental breakfast. However, the morning after our stay, housekeeping entered each of our rooms around 8:30 am when checkout wasn't until 11 am. One of our group members was showering and others were sleeping.
Stayed 1 night in Oct 2023
Response from GM on Oct 8, 2023
Dear Guest, thank you for the review. We are glad to hear that 90% of your stay was great! We will discuss the issue you encountered with hskping. We appreciate the feedback, because it helps us better serve our guests.

6/10 Okay

Tyler

Liked: Staff & service
Stayed 2 nights in Sep 2023
Response from GM on Oct 8, 2023
Dear Mr. Tyler, thank you for writing a review, we appreciate the feedback so we can better serve, and understand our guests. Safe Travels!

10/10 Excellent

James G

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, Great Breakfast,
Stayed 1 night in Sep 2023
Response from GM on Nov 28, 2023
Dear Mr. James G, thank you for taking the time to do a review. We appreciate the feedback, positive or negative. It helps us better serve our guests. Which are our top priority. Hope to see you in the near future. Safe Travels!!

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we checked in, found a cleaning issue with the room. But it was the only pet room. However, Janelle at the front desk took care of this and got us another. She is so friendly and professional. Recommend this place because of her total willingness to help.
Stayed 1 night in Sep 2023
Response from GM on Oct 2, 2023
Ms.Sharon, thanking for the review. We appreciate the feedback, so that we can better serve our guest. I do apologies for the issue you encountered on your stay. Hope to see you in the near future. Safe Travels

10/10 Excellent

Kari

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant, best service representative!!!
Stayed 1 night in Sep 2023
Response from GM on Sep 28, 2023
Ms. Kari, thank you for taking the time to do a review. We appreciate the feedback so we can better serve our guests. Wishing you Safe Travels!

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean and quiet hotel.
Stayed 2 nights in Sep 2023
Response from GM on Sep 25, 2023
Dear Ms. Lisa, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn & Suites and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,