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Reviews of Europa-Park Freizeitpark & Erlebnis-Resort, Hotel El Andaluz

4.5 out of 5
Europa-Park Freizeitpark & Erlebnis-Resort, Hotel El Andaluz
Europa-Park-Strasse 4 and 6, Rust, BW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 188 out of 352 reviews" "
Rating 8 - Good. 128 out of 352 reviews" "
Rating 6 - Okay. 26 out of 352 reviews" "
Rating 4 - Poor. 9 out of 352 reviews" "
Rating 2 - Terrible. 1 out of 352 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable stay
We enjoyed out stay - we loved having breakfast in the Bodega room! Bathroom a little small though . Disappointed that Europapark doesn't have more items in their stores that relate to the country they are representing though. That would really enhance the experience.....
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

It was okay but expected more
Unfortunately the room was noisy and cold. I also expected a minibar in the room but there wasn’t one. There is also only one free power outlet for the entire room. We went to the restaurant in the hotel which was also freezing and I felt a bit overpriced. However, the hotel has a direct park entrance and we could go 30 minutes earlier which was the reason why we stayed there.
Stayed 1 night in Oct 2018

10/10 Excellent

Clair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, in great condition and perfect for the theme park. Food on the pricey side but this is usual for most hotels.
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
This could have been a disaster
This could have been a disaster as we had a group of badly behaved children in the rooms surrounding ours and, despite various warnings, they insisted on screaming, slamming doors and making as much noise as possible. Luckily the hotel management managed to find us (a family of four) another suite in the neighbouring hotel, Santa Isabel, which was much nicer than our original room and we had a peaceful night's rest.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Richard, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel For Theme Park Lovers
Hotel had amazing themeing, welcoming staff, and large and comfortable rooms. Free Wi-Fi was fast and much needed as an international traveler. Easy access to rear of Europa Park, or monorail to front if you wish. Parking garage was a great plus.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Nice stay and outside view room is very nice but the wifi is not reached
Response from S. Weber on Apr 11, 2016
Thank you for your feedback. Please be sure that we will check the wifi to reach a perfect outcome. With kindly regards, the hotel "El Andaluz" team

10/10 Excellent

omar, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel
It was great! Could have been beter if there was room service. But overall is great.
Response from Steffen Weber on Mar 31, 2016
Dear Omar, thank you for your feedback. You are right, we don´t have a roomservice in our hotel. We are very sorry that you missed this service. It would be a pleasure to welcoming you back in our hotel. With kindly regards, the hotel "El Andaluz" team

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice to be at the resort. Could use the option to experience the last hour in the park on the arrival day at no additional cost. Parking is included:). And we got a room for 4, perfect for small families.
Response from Europa-Park Hotels on Aug 18, 2015
Thank you very much for your correspondence. It is a pleasure for us to read that you loved our resort and that you benefit from the last hour in the Europa-Park. We are looking forward to welcome you back again. Best regards from Rust, the hotel "El Andaluz" team

10/10 Excellent

Linda, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adjacent to the Park
Everything was great. The only problem we had involved the chairs in the room. My husband has medical problems. Often times he cannot sleep in bed and must sleep sitting up in a chair. the only chairs in the room were ladder back chairs, not very comfortable. After the first night, we asked someone at the front desk if we could get an overstuffed chair; but they were unable to find a solution. So, for the second night, we moved a chair from the small seating area outside our room; and then returned it in the morning.

6/10 Okay

Rami, Kuwait

Liked: Cleanliness, property conditions & facilities
Family Trip to Europa Park
Family trip to europa park. Hotel was average in terms of comfort and quality. Breakfast was below average. Service was good. Location is perfect for the park.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

10/10 Excellent

Theodora, Siborongborong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel nearest to the entrance of Europa Park
We chose this hotel this year instead of the Bell Rock like last year because we wanted to be the closest to the park and yup we were. The kids were so happy to be one of the first to play, we could take the ride early before the Queue started. The restaurant was great. We could also walk to the restaurants in the other 2 nearby Europa Park hotels cause they re connected. The setting was amazing for kids' imagination. Will definitely be back here :-) Thanks for the great time.

8/10 Good

Ed, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet location for Europa Park
Travelling from Basal airport, it was awesome that the shuttle bus from the train station stopped right outside this hotel. It meant we could store the bags there and collect the 3 day park tickets. The hotel is obviously Spanish themed and it really does feel authentic to the previous times I have travelled to Spain. The rooms are in a recently refurbished state and are bliss to stay in. It have the things you expect such as air con, a telly, and such. If you are a British person though, don't expect any tea/coffee making facilities nor expect any English TV channels. These points slightly made me disappointed but I do understand it's mainly a German audience that wouldn't want either! The location of the hotel is fantastic as you can walk directly into the Spanish land of the theme park and catch a monorail back to the hotel at the end of the day. Highly recommended by us!

10/10 Excellent

Family on tour, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at el andaluz Europa park
Fabulous park and definitely worth at least two or three visits. Hotel absolutely wonderfully decorated in the style of old Spain- clean and friendly. The bar and restaurants great - but a little restrictive on choice ( only Spanish food ) and closed slightly early at 10- in the real Spain people would only be going out to eat at that time!! All in all tho a 10/10 for this great resort - kids loved it to pieces.

6/10 Okay

Yoram, Israel

Liked: Cleanliness, staff & service, property conditions & facilities
An ordinary hotel very close to Europa park
Nice looking hotel nice lobby and hotel facilities , welcoming staff but room a bit disappointing.. we slept 3 people ,the room a bit small comparing to other 4 star hotels ,room facilities minimal eg. no coffee\tea kits , no minibar no safe .Breakfast wad good .The biggest advantage of the hotel is it being a minute walk from Europa park enterence.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Martin, Halifax

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun at the park
Great room with lots of space and wonderful staff. The hotel is right next to the park so can just walk over. Park is great love the roller coasters.

10/10 Excellent

Alrumaidhin, kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful
was wonderful time thier good staff location and really amazing

10/10 Excellent

AR alhazmit, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities
for Europa park this is the best choice
i loved the room and the cleaning staff, it is so close from the park that it has its own gate to the park with unlimited entry

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel for the family
The hotel inside the park an excellent location. Very name garden, the room was good with nice view

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Europa-Park must do!
Would have been nice to be able to purchase a cappuccino before 9am! And the drinks in the bar were a bit pricey. However, it is a great hotel in a great location with a very friendly staff.

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Good hotel and great location. It was very easy to go to and return from the park to swim or rest. good service. The food was ok as well

8/10 Good

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
It's ok but no air condation
It's very nice

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Convenient and great service
Very confortable hotel and amenities. Very good service and client's care.

8/10 Good

Chris, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location to access the park
Great price/quality ratio; excellent food; nice pool. The only complaint we have is the very noisy hallways (tile floors) and the not-so-well sound insulated rooms.

6/10 Okay

Mohammed, Riyadh, SA

Disliked: Cleanliness, room comfort
I will not go back again to this hotel !!
I will not talk about all details .. But the level of hygiene, eating and comfort at this hotel is very low .. I visited the Italian hotel next door (the Colosseo), it is much better and i would to recommend it for you .

8/10 Good

salem, kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel put there is no air condition for overall it,s exelant

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay!
We loved our stay in your Hotel.We would recoment it to everybody.We loved everything about our stay. Thank you again .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

10/10 Excellent

Arwa, Saudi Arabia, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I planned to go back in future before I left
Since I arrived, I felt that I made the right choice. The place was wonderful, I liked the building. I felt as if I am really in Spain. The staff were welcoming & kind. I was amazed that the check in was quick. Every thing was prepared, they even print our names on the envelops of rooms key cards. The rooms were clean & nicely decorated. The kids liked the beds & the paintings on the walls. The breakfast was fantastic & I rated as 5 stars. There was Europa mouse & other characters waiting for the children to welcome them. The kids were extremely happy. The gate to Europa park is inside the hotel, imagine how convenient it is to go back & forth to your room many times during the day to have rest. I strongly recommend this hotel for families with children & teenagers for leisure trips.

10/10 Excellent

Katherine, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
We enjoyed our stay here very much, including the early access to the park, the pool and the access to other resort hotels restaurants.

10/10 Excellent

Marianne

Stayed 1 night in Sep 2023

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Toller Service, gepflegtes Hotel, gute Auswahl am Buffet
Stayed 1 night in Jun 2023

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Top - wie immer!!
Wie schon so oft gab es auch bei diesem Aufenthalt nichts aus zu setzen. Ich komme gerne wieder!
Stayed 1 night in Jan 2022

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Stefan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toujours très content des hôtels d’europapark!
Stayed 1 night in Nov 2021

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich fand den Aufenthalt super! 😊 Freundliches Personal, gute Organisation, gutes Essen. Es hat auch leckere Menüs für Vegetarier. Am Frühstücksbuffet gab es sogar die Hafermilch die ich zu Hause morgens in meinen Kaffee mache😊
Stayed 1 night in Oct 2021

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Alles ok
Stayed 1 night in Sep 2021

8/10 Good

Tamara

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
wir wahren sehr zufrieden.würden wider hierher kommen
Stayed 1 night in Sep 2021

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die unmittelbare Nähe zum Park, kostenlose Parkplätze, das Frühstück waren klasse. Der Lärm von den Gästen die morgens um 7 Uhr abreisen und ihre Koffer über den Steinboden mit Rillen ziehen war allerdings nicht so toll.
Stayed 1 night in Aug 2021

10/10 Excellent

Carolin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trotz corona alles prima.ständiges reservieren lästig
Stayed 2 nights in Aug 2021

10/10 Excellent

Sina Mathilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alle
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das wir am Einreisetag eine Stunde früher im Europapark gehen konnte.Das das Hotel einen eigenen Eingang zur Europapark hat. Das wir alle Schwimmbäder von die Europahotels nutzen konnten.
Stayed 1 night in Aug 2021

10/10 Excellent

Matthias

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10. Besuch, immer wieder ein Erlebnis
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Ambiente ist großartig
Stayed 2 nights in Aug 2021