All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Had a great stay! Staff was very friendly and check in and check out were quick and efficient.
Renee
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 8, 2024
Renee, it's wonderful to hear of your enjoyable experience at Courtyard Charleston Historic District. We take pride in the friendliness of our team members and in providing an efficient check-in and check-out process. We certainly welcome you back in the near future.
10/10 Excellent
Sonyia
Mar 31, 2024
Sonyia
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 21, 2024
Thanks for the fantastic rating, Sonyia!It's outstanding we could exceed your expectations during your stay at Courtyard Charleston Historic District. We're all looking forward to your next stay with us.
Outstanding people. Extremely expensive parking. Parking is external and price is variable depending of the day of the week
Eliseo
Stayed 4 nights in Mar 2024
Response from Customer Service on Mar 19, 2024
Eliseo, it's great to hear that the Courtyard Charleston Historic District's team members made such a positive impression on you. As for parking, distinct city locations may experience variability in external parking costs. Thank you for your understanding and we eagerly anticipate your next visit.
The property was fantastic and the staff very helpful
Nancy
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 15, 2024
Nancy, thank you for sharing your wonderful feedback. We're thrilled to hear you enjoyed your stay at Courtyard Charleston Historic District. Our team members always strive to help create the best experience possible for each guest and we're glad we delivered. We hope to welcome you back in the near future.
Staff was friendly, helpful and professional. In particular, Parking valet attendant was fantastic-great experience even before we walked inside hotel entrance. He (wish I got his name), was working really hard upon checkout, too, was very impressed with his work ethic and pleasant interaction with guests. Great experience overall.
KAREN
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 27, 2024
Karen, it's fantastic to hear about your positive encounter at Courtyard Charleston Historic District. Our hardworking and professional team members, especially those in the valet, always aim to make every guest's stay a delightful experience. Your kind words are appreciated, and we trust this level of service will make your future visits just as memorable.
Catherine, thank you for sharing your positive experience at Courtyard Charleston Historic District. It's delightful to hear our team members were welcoming and provided top-notch service. We truly appreciate your recognition of our cleanliness standards. We are looking forward to your next stay with us.
Mary, thank you for recognizing the stellar location of Courtyard Charleston Historic District. We're glad you appreciated it, and we look forward to your next visit.
Great option at a reasonable cost for diwntown Charleston
Dean
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 25, 2024
Dean, thank you for highlighting Courtyard Charleston Historic District as an excellent choice offering good value for downtown Charleston. We appreciate your feedback and look forward to welcoming you back on your future travels.
Megan at reception delightful and helpful when we checked in. Great start and welcome!!
Mark
Stayed 3 nights in Feb 2024
Response from Customer Service on Feb 18, 2024
Mark, thank you for recognizing the warm welcome provided by Megan during your check-in at Courtyard Charleston Historic District. We're thrilled you had a great start to your stay. We look forward to welcoming you back soon!
10/10 Excellent
Charles
Feb 2, 2024
Charles
Stayed 1 night in Feb 2024
Response from Customer Service on Mar 21, 2024
Thank you for the perfect rating, Charles!We are very pleased to hear that you had a wonderful stay at Courtyard Charleston Historic District. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!
Monique, thank you for choosing the Courtyard Charleston Historic District for your stay. We're pleased to know that you had a wonderful experience. We value your feedback and look forward to welcoming you back in the future. Safe travels.
10/10 Excellent
Jerusha
Jan 3, 2024
Jerusha
Stayed 2 nights in Dec 2023
Response from Customer Service on Jan 23, 2024
Jerusha, thank you for choosing to stay with us at the Courtyard Charleston Historic District. We're delighted to know that you've had a positive experience with us. We look forward to welcoming you back on your next visit to Charleston.
10/10 Excellent
Tara
Jan 1, 2024
Tara
Stayed 2 nights in Dec 2023
Response from Customer Service on Jan 4, 2024
Tara, it's wonderful to see your top rating for Courtyard Charleston Historic District. We're thrilled we met your expectations and hope to have the pleasure of hosting you again in the future.
8/10 Good
Todd
Dec 31, 2023
Todd
Stayed 2 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Thanks for the 4/5 rating, Todd!We're thrilled you enjoyed your time at Courtyard Charleston Historic District so much! We look forward to sharing an even better experience with you soon. Have a lovely day!
Thank you for the great rating, William!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Courtyard Charleston Historic District! We hope you plan on staying with us again soon!We're looking forward to your next visit!
Hotel was great. Great location, great amenities. Close walk to everything. Would definitely book this hotel again and absolutely recommend.
Jessica
Stayed 2 nights in Jul 2023
Response from Customer Service on Dec 24, 2023
Jessica, thank you for your warm recommendation. We're delighted to hear you found the Courtyard Charleston Historic District's location and amenities to your liking. We value your future patronage and look forward to welcoming you back.
Teresa, thank you for your top-rated review of the Courtyard Charleston Historic District. We hope your stay was enjoyable and that you had a memorable experience. We're looking forward to welcoming you back on your next visit!
8/10 Good
Asaf
Business traveler
Nov 20, 2023
Liked: Cleanliness, staff & service, room comfort
Asaf
Stayed 2 nights in Nov 2023
Response from Customer Service on Nov 21, 2023
Asaf, thank you for giving Courtyard Charleston Historic District a high rating. We cherish your support and look forward to making your next visit even more delightful.
It was beautiful and comfortable. Close proximity to the downtown area.
Marla
Stayed 1 night in Oct 2023
Response from Customer Service on Nov 2, 2023
Marla, it's wonderful to hear that you found the Courtyard Charleston Historic District both appealing and cozy. We're delighted that the convenient location added to the enjoyment of your stay. It'll be our pleasure to welcome you back should your travels ever bring you to Charleston again.
6/10 Okay
Jean
Oct 27, 2023
Jean
Stayed 2 nights in Oct 2023
Response from Customer Service on Oct 30, 2023
Thank you for sharing your feedback, Jean!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.
10/10 Excellent
joanna
Oct 23, 2023
joanna
Stayed 3 nights in Oct 2023
Response from Customer Service on Nov 13, 2023
Thanks for the amazing rating, Joanna!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Courtyard Charleston Historic District!
Not impressed at all. The room seemed very rundown. We ended up changing rooms after the first night because the drawers were broken, outlets wouldn’t hold a plug, and the drain in the tub wouldn’t drain unless you held it open. We stay at Marriotts most of the time when we travel and definitely would not return to this one. They definitely need to do some work to the rooms (even after changing rooms still had broken drawers in the new room). The staff was very helpful in the change and did comp us for one night so no complaints about the service just the overall condition of the hotel.
Verified traveler
Stayed 3 nights in Oct 2023
Response from Customer Service on Oct 13, 2023
It's disconcerting to hear about your frustrating experience with certain issues in your room. We strive to maintain our facilities in top-notch condition; it's clear we fell short here. It's heartening that our team members were supportive during your room change, yet we understand that didn't rectify the overall issue. We appreciate your feedback and will take it into consideration as we continue to enhance our guest accommodations.
Please heat the pool, I specifically booked your hotel due to location close to my daughters dorm which was great but also for the pool
For my other daughter and it was not heated. Freezing, should be heated all year around. Valet staff was amazing!!!
Heather
Stayed 3 nights in Oct 2023
Response from Customer Service on Oct 12, 2023
Heather, it's wonderful to know that the location of Courtyard Charleston Historic District was ideal for your visit. However, we regret to hear your experience with the pool temperature did not meet your expectations. Your comments will certainly help us evaluate improvements on this aspect. On a positive note, it's delightful to read about your positive interaction with our valet team members, and we hope to have the opportunity to welcome you back in the future.
The room was spacious and bed was comfortable.
A/C worked well and was not loud. Shower worked well.
Sink required maintenance, as drain did not work.
The room was fairly clean and there was visible dust/dirt on the floor around the furniture.
The towels were rough and smelled of clorox.
Melanie
Stayed 3 nights in Oct 2023
Response from Customer Service on Oct 12, 2023
Melanie, thank you for sharing your experience with us. It's pleasing to see your comments about the sizeable room and comfortable bed at Courtyard Charleston Historic District. We appreciate your feedback regarding some aspects of the room such as the need for sink maintenance and cleanliness, and have taken it into consideration. Your comment about the quality and scent of our towels has also been heard. Ensuring your comfort is our main priority, and we hope that on your next stay, you will note improvements in these areas.
Timothy, thank you for recognizing the Courtyard Charleston Historic District and our congenial team members. We aim to foster a welcoming environment for all guests and we're thrilled you experienced just that. We look forward to hosting you in the future.
6/10 Okay
Harold
Oct 8, 2023
Liked: Cleanliness, staff & service, room comfort
I'm just cheap I guess.
really nothing wrong except for the value. Pretty pricey for not even complimentary coffee from the bar in the morning. The staff was excellent and the condition was no more than should be expected at any medium-high end hotel.
Harold
Stayed 1 night in Oct 2023
Response from Customer Service on Oct 9, 2023
Harold, thank you for sharing your feedback with us. It's imperative that guests perceive our offerings as worthwhile and we take note of your comment regarding the value for the price. We're glad to hear our excellent team members lived up to expectations and you found the hotel to be in good condition. We appreciate your insights and we hope to have the opportunity to better impress you in the future.
Great location, friendly staff, clean and convenient
Debbie
Stayed 4 nights in Oct 2023
Response from Customer Service on Oct 7, 2023
Debbie, we appreciate your wonderful review about your stay at Courtyard Charleston Historic District. It's delightful to hear you enjoyed our prime location and found our team members agreeable. We're also glad to know our clean and convenient surroundings elevated your experience. Thank you for choosing us, and we look forward to your next visit.
John, thank you for choosing to stay at the Courtyard Charleston Historic District. Your positive rating speaks volumes about your satisfaction with us and it truly made our day. We hope we will have the pleasure of welcoming you back in the future.
Jeffrey, thank you for choosing the Courtyard Charleston Historic District. We're glad to know we met your expectations and hope to provide an even better experience on your next visit. Safe travels!
Great location. Close to King Street, Galliard , and a short walk to Market Street.
The hotel was comfortable with excellent service,
Two complaints. Coffee should be comped. Not Starbucks.
Valet parking should be no more than $20. It was $40 which is exorbitant,
Janet
Stayed 1 night in Sep 2023
Response from Customer Service on Sep 21, 2023
Janet, it's uplifting to see you enjoyed the prime location of Courtyard Charleston Historic District. Your comfort and the exceptional service you received stand as a testament to our commitment. Noted are your suggestions regarding the coffee and valet charge, and we appreciate you sharing them as we always seek to understand our guests' perspectives. We hope your overall experience was memorable and we're eagerly expecting your next visit!
Patrick, thank you for your positive comments about the Courtyard Charleston Historic District. We appreciate your support and hope to see you again soon!
10/10 Excellent
Millie
Sep 18, 2023
Millie
Stayed 1 night in Sep 2023
Response from Customer Service on Oct 9, 2023
Thank you for the fantastic rating, Millie!We strive to make all of our guests feel welcome and relaxed during their time at Courtyard Charleston Historic District! We can't wait to see you again soon.
Excellent value for a hotel that was less than a mile from everything we wanted to do…shopping, dining, nightlife. Pool was simple but served the purpose of having a place to cool down and relax after shopping. Room was clean and spacious, loved the hardwood floors. Would definitely stay here again for our annual girl’s trip!
Ann
Stayed 3 nights in Sep 2023
Response from Customer Service on Sep 12, 2023
Ann, it's great to know you found Courtyard Charleston Historic District to be an exceptional value. We're thrilled you enjoyed its proximity to your preferred activities and that our pool provided a pleasant spot to unwind. We're also happy the room's cleanliness, ample space, and distinctive floor struck a favorable impression. It will be a pleasure to welcome you back on your next annual girl's trip!
We stayed in a balcony room that appeared to be remodeled. Everything was clean and accommodating. I would stay again when in Charleston.
Tamara
Stayed 1 night in Sep 2023
Response from Customer Service on Sep 11, 2023
Tamara, it's fantastic to hear that you appreciated your stay at the Courtyard Charleston Historic District! We're delighted that the accommodations and cleanliness of your recently refreshed balcony room met your expectations. We eagerly look forward to having you with us again for your future visits to Charleston.
2/10 Terrible
Ryan
Sep 10, 2023
Ryan
Stayed 1 night in Sep 2023
Response from Customer Service on Sep 13, 2023
We appreciate your feedback, Ryan.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.
Thank you for taking the time to submit this feedback, Octavia.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.
10/10 Excellent
Margaret
Sep 6, 2023
Margaret
Stayed 2 nights in Sep 2023
Response from Customer Service on Sep 8, 2023
Thanks for the outstanding rating, Margaret!We're delighted your time at Courtyard Charleston Historic District was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.
Thank you for the fantastic rating, Ricky!It's outstanding you had such a wonderful experience at Courtyard Charleston Historic District. We care about the satisfaction of our guests. We can't wait to see you again soon!
10/10 Excellent
Erica
Aug 30, 2023
Erica
Stayed 2 nights in Aug 2023
Response from Customer Service on Sep 20, 2023
Thank you for the wonderful rating, Erica!It's fantastic you enjoyed your time at Courtyard Charleston Historic District so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!
Staff was welcoming, efficient and accommodating. Room was clean, parking was easy. Hotel was in a very walkable area and close to many different options for meetings, dining, shopping, etc.
Jessica
Stayed 1 night in Aug 2023
Response from Customer Service on Aug 31, 2023
Jessica, it's wonderful to hear your positive remarks about Courtyard Charleston Historic District. We're thrilled to hear that our team members met your needs effectively, contributing to a pleasant and efficient experience. It's great to know that our ideal location added convenience to your stay, making it easy for you to go to meetings, shop, and dine. Thank you for taking the time to share your experience. We hope to see you again in the future.
Thank you for the perfect rating, Kendrick!It's excellent you enjoyed your time at Courtyard Charleston Historic District so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
Sharlonne, it's wonderful to hear that your stay at the Courtyard Charleston Historic District met your expectations. We very much appreciate your high rating and hope to welcome you back in the future. Thank you for choosing our hotel and for taking the time to leave a review.
8/10 Good
John
Aug 26, 2023
John
Stayed 1 night in Aug 2023
Response from Customer Service on Aug 28, 2023
Thank you for the 8/10 rating, John!We are excited to see that you had an enjoyable experience at Courtyard Charleston Historic District. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!
6/10 Okay
Kristy
Traveled with family
Aug 25, 2023
Liked: Amenities
Clean, but just ok. Area is a little on the rougher side
Kristy
Stayed 4 nights in Aug 2023
Response from Customer Service on Aug 26, 2023
Kristy, thank you for sharing your feedback. We're pleased to learn that you found the cleanliness of our accommodations satisfactory. We understand your concerns about the surrounding locality and would like to assure you that guest safety is our prime concern. We appreciate your choice of using our hospitality and hope to serve your lodging needs better on your future visits.
The locatiin could not have been better. And the staff was the most customer friendly staff im a hotel.
Marcello
Stayed 1 night in Aug 2023
Response from Customer Service on Aug 25, 2023
Marcello, we're thrilled to hear that you enjoyed your stay at Courtyard Charleston Historic District! We're delighted that our prime location enhanced your visit and that our team members impressed you with their customer service. We hope to have the pleasure of welcoming you back in the future!
Marshal, we're thrilled to hear you enjoyed your stay at Courtyard Charleston Historic District! It's clear that our prime location coupled with our excellent facilities significantly contributed to your fantastic experience. We're eagerly awaiting your next visit!
Thanks for the perfect rating, James!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Courtyard Charleston Historic District.
Thanks for the wonderful review, Daron!We're happy your time at Courtyard Charleston Historic District was so excellent! It's amazing you appreciated our spacious and comfortable accommodations. We endeavor to ensure our guests have a memorable and relaxing experience. We can't wait to host you again soon for another splendid experience!
We were delighted with our room. Room was large, great designed, and nice décor Disappointed with location so far from city marketplace and cost of parking @ $70 for 2 nights and they expected a tip. Pool area was very blah.
DAVID
Stayed 2 nights in Jul 2023
Response from Customer Service on Aug 4, 2023
Hello David,It's wonderful to hear that you were fond of the spacious and well-designed room at Courtyard Charleston Historic District. We understand your sentiment about our location and parking charges, we aim to work diligently on these areas. As for our pool area, we appreciate your feedback and will be considering it for future enhancements. We hope that we have the chance to meet your expectations fully on your next visit. Safe travels!