Thank you so much for your kind review of Hilton Garden Inn Charleston Airport! Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and staff met all your needs during your stay. We look forward to seeing you if you should come to Charleston again.

I'm happy you were able to find many dining choices and that you were able to utilize our free shuttle. Our location is second to none! We are just close enough to downtown Charleston and many Charleston attractions to enjoy the proximity but far away enough from the hustle and bustle to give our guests some relaxation. We look forward to your next visit!

We are so thrilled that you found the Hilton Garden Inn Charleston Airport an awesome place to stay! Thank you so much for your review and I will be sure to share it with our team. I am so sorry to hear about the parking being close. I really appreciate you taking the time to share your experience. We appreciate all feedback and strive for excellence in all guest experiences! We hope to see you back in Charleston to show you a truly perfect stay!

Your feedback was so encouraging and wonderful to read! Thank you for taking the time to write your review and I will be happy to share this with the hotel team. I hope that you will stay with us in the future if you are ever in the area and I hope that you had a wonderful trip to Charleston.

Thank you for sharing your experience with us. Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and staff met all your needs during your stay! Our location is second to none! We are just close enough to downtown Charleston and many Charleston attractions to enjoy the proximity but far away enough from the hustle and bustle to give our guests some relaxation. We hope to see you next time you are staying in the Charleston Area.

Thank you for your positive review of our hotel. We take pride in making sure that each guest has a clean and fresh room to stay in. We also know how important it is to our guests to stay at hotel with a convenient location to everything in the area and we are so glad that you were able to enjoy our location to the fullest. At Hilton Garden Inn Charleston Airport, we strive to go above and beyond to make sure that each guest has an outstanding experience when they stay with us. Thank you again for taking the time to let us know how your stay went and we look forward to having you stay with us in the future.

Your satisfaction is our number one goal. I am sorry that we fell short of accomplishing that goal. The Hilton Garden Inn does not offer complimentary breakfast. Your notes will be used as an opportunity to help my team learn and improve to ensure that we are better and more efficient in handling situations such as yours in the future.

Thank you for your positive review of our hotel. We take pride in making sure that each guest has a clean and fresh room to stay in. We also know how important it is to our guests to stay at hotel with a convenient location to everything in the area and we are so glad that you were able to enjoy our location to the fullest.

Chris,I must apologize for the issues you experienced with your air conditioning unit. I will be sure to work with my maintenance team to ensure we address this issue. I am very pleased to see that you noted positive experiences with many of the other aspects of your stay, including staff service, cleanliness, and our food and beverage and shuttle service. I will be sure to pass this information along to our team. Please reach out to me if you wish to speak me to further about your stay.Randy TerryGuest Services ManagerHilton Garden Inn843-308-9330Randy.Terry@Hilton.com

ChristieWe appreciate your reply. I apologize for the limited parking spaces especially during an event. There is additional parking available on the left side of the building and on the left side at the entrance. Please let me know if I can be of further assistance.Regards, Randy TerryGuest Services ManagerHilton Garden InnRandy.Terry@hilton.com843-308-9330

WillieThank you so much for your kind review of Hilton Garden Inn Charleston Airport! Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and staff met all your needs during your stay. So glad that you enjoyed the comfortable bed. We look forward to seeing you if you should come to Charleston again.Randy TerryGuest Services ManagerHilton Garden InnRandy.Terry@hilton.com843-308-9330

Hi Vanessa,Thank you for your wonderful review of your recent stay at our hotel. Our restaurant has had some wonderful changes, and our new Chef Donovan Edwards is really knocking it out of the park with the menu. We look forward to serving you again on your next visit to Charleston.Best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Hi Diane,Thanks for sharing your experience with the Expedia community. I apologize for the issue that occurred during your stay. Our fire alarm company was onsite doing an inspection, and something went amiss. I am glad that our front desk team was able to assure you that there was no emergency.We look forward to seeing you again the next time you visit the Lowcountry.Best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Hi Catherine,Thanks for the great review of your recent stay. I am so delighted to hear you had positive experience at our hotel, and we look forward to service you again on your next visit to Charleston.All the best,Aaron WilkinsGeneral Manager

Hi Heather,Thanks for the great review of your recent stay! We look forward to service you again on your next visit to Charleston.All the best,Aaron WilkinsGeneral Manager

Hi Brandon,Thanks for the solid review of your recent stay! We look forward to service you again on your next visit to the Lowcountry.All the best,Aaron WilkinsGeneral Manager

Hi Amber,Thanks for the great review of your recent stay! We look forward to service you again on your next visit to Charleston.All the best,Aaron WilkinsGeneral Manager

Hi Beth,Thanks for the great review of your recent stay! We look forward to service you again on your next visit to Lowcountry.All the best,Aaron WilkinsGeneral Manager

Hi Yalonda,Thanks for the great review of your recent stay! We look forward to service you again on your next visit to Charleston.All the best,Aaron WilkinsGeneral Manager

Hi Andrew,Sorry that your stay with us wasn't the best. We have closed our hot tub as it will be removed during our renovation process moves the pool outdoors.I hope we have the opportunity to serve you again in the future.Best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Hi Jaimee,Thanks for the great review of your recent stay with us. We look forward to serving as your go-to hotel for all your trips to Charleston!All the best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Hi Kyler,Thanks for the great review! We look forward to seeing you again on your next trip to the Lowcountry!All the best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Hi Jeffrey,Thanks for the high marks on your recent stay with us. We look forward to serving you again in the future.All the best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Hi Christopher,Thank you for the 10/10 review of your recent visit to our hotel. We are delighted to know you enjoyed your time, and we look forward to seeing you again on your trip to Charleston.Best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Hi Kenneth,Thank you for taking the time to share feedback of your recent stay with the Expedia Community.I must apologize for the issues you experienced with your guestroom. We are in the process of a full hotel renovation, including fully refreshed bathrooms, flooring, and furniture, so many of the issues you mentioned will be addressed once renovations are complete.I am very pleased to hear that Jennifer was able to provide you with exceptional service. We are lucky to have her on our team.We look forward to having you stay with us again in the future to see all the wonderful changes we have made.All the best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Good afternoon joelle,Thank you for sharing your feedback, and we apologize your stay was not up to our high standards. Please reach out to us at the hotel so we can learn more about your experience and see how we can make it right for you.Best,The Hilton Garden Inn Charleston Airport Team

Good afternoon George,Thanks for the great review of your recent stay with us. We look forward to serving you again on your next visit to Charleston.Best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Good afternoon Max,Thank you for sharing your feedback, and we apologize your stay was not up to our high standards. We will be in touch to help see that we can make it right for you.Best,The Hilton Garden Inn Charleston Airport Team

Good afternoon Ms. Olsson,Thank you for taking the time to share feedback of your recent stay with the Expedia Community.I must apologize for the issues you experienced with your guestroom bathroom. We are in the process of a full hotel renovation, including fully refreshed bathrooms, flooring, and furniture, so issues with the bathrooms will be addressed once remodeling begins.I must also apologize for your displeasure with our breakfast offerings and pricing. The all you can eat buffet is 19.95, however we do offer a continental option for 9.95, and individual cook to order items. I will share your comments with our F&B Director to address your concern with the service, as our team strives to exceed all guest expectations. Feedback like yours is very helpful for us to ensure proper training is being followed.Please reach out to me if you wish to speak further about your stay. I hope we have the opportunity to have you come and visit with us again in the future and see all of the great changes we have made.All the best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Hi Gloria,Thanks for sharing your feedback. You are correct that we no longer offer a business center, however we do still offer printing services through our front desk, which is staffed 24 hours a day and eager to assist with any needs our guests may have.I hope we are able to serve you again on your next visit to Charleston.All the best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Hi Brenda,Thanks for sharing your positive experience at our hotel. I am delighted our staff was able to assist with fixing your curtains. One of the many new items in our renovation will be new sheers/blackouts, so we look forward to you returning to experience all the great features!All the best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Good afternoon Eric,Thank you for taking the time to leave a review of your recent stay with us.I must apologize for the issues you experienced with your guestroom. As you mentioned, we are in the process of a full hotel renovation, including fully refreshed bathrooms, flooring, and furniture, so many of the issues you referred to will be addressed once remodeling is complete. I will make sure to work with our maintenance and housekeeping team to ensure that issue within our are address prior to making the room guest ready.Please reach out to me if you wish to speak further about your stay. I hope we have the opportunity to have you come and visit with us again in the future and see all of the great changes we have made.All the best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Hi Richard,Thanks for the great review of your recent stay with us. We look forward to seeing you again on your next visit to the Lowcountry.All the best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Good afternoon Jill,Thank you for taking the time to leave a review of your recent stay with us.I must apologize for the issues you experienced with your guestroom. As you mentioned, we are in the process of a full hotel renovation, including fully refreshed bathrooms, flooring, and furniture, so many of the issues you referred to will be addressed once remodeling is complete. I will make sure to work with our maintenance and housekeeping team to ensure that issue within our are address prior to making the room guest ready.Please reach out to me if you wish to speak further about your stay. I hope we have the opportunity to have you come and visit with us again in the future and see all of the great changes we have made.All the best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Hi Kathy!Thank you for your great review of your recent stay. We hope you are able to stay with us again in the future.Best,- The Hilton Garden Inn Charleston Airport Team

Good morning Martha,Thank you for your review. I apoligize our breakfast did not meet your expectations. Our team works hard to offer a hot fresh breakfast with many options. We will use your feedback to improve for the future. We hope you are able to stay with us again to earn you as a fully satisfied guest of our hotel.Best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Hi Travis,I apologize that your stay with us had some hiccups with regards to our ongoing renovations. We work to avoid using the floors that are actively being remodeled, and I will work with my team to see we improve on both our communication and problem resolution to learn from your feedback.I hope for the opportunity to have you stay with us and earn you back as a fully satisfied guest of our hotel.All the best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Good morning Brian,Thank you for your review off your recent stay with us. I am glad to hear our location was a plus for your visit. I apologize that your room with us was not up to our high standards of cleanliness. I will work with my team to see we learn and improve from your feedback.I hope for the opportunity to have you stay with us and earn you back as a fully satisfied guest of our hotel.All the best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Hi Steven,Thanks for the great review of your recent stay with us!It is really awesome to have the boardwalk connecting us to the Colisseum for easy access to events there, as well as the Performing Arts Center and Convention Center.We look forward to serving you again in the future.All the best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Hi Randy,Thanks for the great score of your recent stay with us. We hope to serve you again in the future.All the best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Good morning!Thanks for the great review of your recent stay with us. I am glad to report that both elevators are updated and fully operational.We look forward to serving you again in the future.All the best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Good afternoon Martin, Thank you again for taking the time to complete a survey with regards to your recent stay with us.On behalf of the entire Hilton Garden Inn team, I would like to apologize for your experience at our hotel. Our staff prides itself on exceptional service and satisfaction for our guests, and based on your comments it appears we missed the mark. While Hilton Garden Inn is now a pet friendly brand, we still have a responsibility to help ensure all our guests have a good night’s sleep. I will be sure to use your feedback to help our team improve for the future. We hope to see you again and earn you back as a fully satisfied guest of our hotel. Best,Aaron T. Wilkins General ManagerHilton Garden Inn Charleston Airport

Good morning Lester,Thanks for the great review of your recent stay with us. We look forward to serving you again in the future.All the best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Hi Shannon,Thank you for the great review of your recent stay with us. I am delighted to hear our staff made you feel welcome. We look forward to serving you again in the future.All the best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Hi Deborah,Thanks for the great 5 out of 5 review of your stay with us! We look forward to seeing you again on your next visit to Charleston.All the best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Dear Karla,Thank you for taking the time review your recent stay with us. I am delighted to see you had a great experience at our hotel. I look forward to when you are able to come and visit with us again.All the best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Hi Lisa,Thanks for the great 5 out of 5 review of your stay with us! We look forward to seeing you again on your next visit to Charleston.All the best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Dear Lesa,Thank you for taking the time review your recent stay with us. I am delighted to see you had a great experience at our hotel. I look forward to when you are able to come and visit with us again.All the best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport

Hi Lisa,Thanks for the positive review of your stay with us! We look forward to seeing you again on your next visit to Charleston.All the best,Aaron WilkinsGeneral ManagerHilton Garden Inn Charleston Airport