Exterior

Reviews of The Iris Charleston

3 out of 5
The Iris Charleston
84 Line St, Charleston, SC

Reviews

9.8

Exceptional

Rating 10 - Excellent. 41 out of 45 reviews" "
Rating 8 - Good. 3 out of 45 reviews" "
Rating 6 - Okay. 1 out of 45 reviews" "
Rating 4 - Poor. 0 out of 45 reviews" "
Rating 2 - Terrible. 0 out of 45 reviews" "

10/10

Cleanliness

9.6/10

Amenities

10/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Penelope, Lisbon

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from The Iris Charleston on May 4, 2024
Thank you for the high rating! We hope you will be back to stay again soon!!

10/10 Excellent

Marie-Regine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at The Iris. We stayed in a superior suite which was bright and light and with all that we needed for four nights. It turned out we were in a great area with lots of delicious dining options and a short walk from King Street which is the Main Street in Charleston. We walked everywhere. We would totally recommend and would come back if we visit Charleston again.
Stayed 4 nights in Apr 2024
Response from The Iris Charleston on May 4, 2024
Thank you for your kind review and high recommendation, Marie-Regine! We are happy you enjoyed your stay in the 'Superior Suite' which has 2 windows in the unit (as opposed to 1 window in our 'Signature Suite') to allow for more natural light in. We also are grateful to be in a location where we are one block away from King Street and to all things walkable in downtown Charleston! We hope you will be back to stay again in the near future!!

10/10 Excellent

Breanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was so cute, a perfect set up with a small kitchen and laundry. Felt like a home rather than a hotel room! So clean and beautifully designed.
Stayed 1 night in Apr 2024
Response from The Iris Charleston on Apr 12, 2024
Thank you for your wonderful feedback Breanne! We're delighted to hear that you enjoyed the cozy setup of our space and that it felt like a home away from home for you. We aim to create a welcoming and comfortable environment for our guests, and we're thrilled that you appreciated it. We hope to have the pleasure of hosting you again in the future!

10/10 Excellent

Maximilian

Liked: Cleanliness, property conditions & facilities
We had a great stay at the Iris. Inside and outside of the property was very nice and clean. It seemed like a quiet area yet it was a walkable distance to downtown. The apartment itself had everything we needed and a few nice little touches like the white noise machine and bottle of wine/waters. Our only issue was not being able to adjust the thermostat lower than the specific temp they set which made the unit feel a bit warm at times. However, I’d love to stay here again and would recommend it. Thanks!
Stayed 4 nights in Mar 2024
Response from The Iris Charleston on Apr 1, 2024
Thank you for your wonderful review and for choosing to stay at The Iris Maximilian! We're thrilled to hear that you had a great stay and that you found the property both inside and outside to be nice and clean. We're glad you enjoyed the peaceful atmosphere while still being within walking distance to downtown – it's one of the perks of our location!We're delighted that you found the apartment well-equipped with everything you needed, and we're happy to hear that you appreciated the little touches like the white noise machine and complimentary bottle of wine and water. However, we apologize for any inconvenience you experienced with the thermostat settings. We understand the importance of maintaining a comfortable temperature and will certainly look into adjusting the settings to offer more flexibility for our guests in the future.Thank you for your recommendation, and we look forward to welcoming you back for another stay. Safe travels, and we hope to see you again soon!

10/10 Excellent

Andrew

We loved The Iris. Great location. Wonderful space. The furnishings were new and high quality. It was well equipped, even with a Dyson hair dryer. The bottle of wine, chocolate bar, coffee pods and personal note were a great touch. We didn’t use the car carousel but it looked really cool. The outside spaces were great. We will stay here again.
Stayed 3 nights in Mar 2024
Response from The Iris Charleston on Mar 25, 2024
Thank you so much Andrew! We appreciate you taking the time to leave us such a kind and thoughtful review! We are so glad to hear that you had such an enjoyable stay with us! We hope to host you again in the future!

10/10 Excellent

Kristy

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment. Extremely clean and well appointed. Guest relations absolute 5 star. Would highly recommend.
Stayed 2 nights in Mar 2024
Response from The Iris Charleston on Mar 18, 2024
Thank you for the wonderful review, Kristy! We are glad to know that you enjoyed the unit! We appreciate the high remarks about our guest relations team! We hope you will be back to stay again soon!

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from The Iris Charleston on Mar 16, 2024
Thank you so much for taking the time to leave us an amazing rating! We appreciate you for being our guest and hope to welcome you back in the future!

8/10 Good

Rosalind

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
PROS - Great location, interesting bars and restaurants close by. - Big city loft-like environment, entered straight from the sidewalk. Spacious, double-height ceilings. Bright white-washed walls & electronic roller blinds for the floor-to-ceiling, wrap-around windows (previously must have been a shop front). - Well stocked kitchen. Just missing a tea kettle! - Lovely welcome gifts. - Modern, sleek bathroom. - Incredibly clean throughout. CONS - The apartment felt big and airy, but it was not cosy and felt very impersonal. Need more soft furnishings (& blankets) to absorb noise & art on the walls. - Small bedroom space. - The sofa and bed were uncomfortable - far, far too hard. - The apartment is advertised to sleep four people, however, with the amount of light coming into the living area & the hard sofa, I do not agree. - We couldn’t change the thermostat. - Water pressure and temperature in the shower was poor/too cold. - The edges of the window blinds don’t fully cover the windows - gaps at the sides - so if this might bother you, I’d opt for one of the internal apartments instead. - The parking is too expensive - $25/day. We parked round the corner (five min walk) and three days cost us around $42, not $75! - The check in is 4pm (at which point the day is pretty much done!) and the check out is 11am. When I enquired if we could get half an hour grace on checking out, I was told it would be a $75 surcharge!
Stayed 2 nights in Feb 2024
Response from The Iris on Feb 21, 2024
Thanks Rosalind. We are so happy to hear that you found the property to be in a great location and walkable to bars and restaurants. We are glad that you found the bathroom to be modern and sleek and the kitchen to be well stocked. We are sadden to hear that you couldn't change the thermostat and also had problems with the hot water. We would love to host you again the next time you re in Charleston.

10/10 Excellent

Jennifer

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024
Response from The Iris on Feb 11, 2024
Thank you for the great rating.

10/10 Excellent

Saray

Traveled with family
Liked: Cleanliness, property conditions & facilities
I love this places
Stayed 1 night in Jan 2024
Response from CHC Vacation Rentals on Jan 31, 2024
Thanks Saray. We are so glad that you loved the place. We would love to host you again the next time you are in Charleston.

10/10 Excellent

Braxton

Stayed 2 nights in Nov 2023
Response from The Iris Charleston on Jan 9, 2024
Thank you for the 5 stars Braxton!

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Easy access and walkable to the best parts of Charleston.
Stayed 3 nights in Nov 2023
Response from The Iris on Nov 10, 2023
Thanks Brandon for the review. We are so glad to hear that you found the property to have easy access and walkable to the best parts of Charleston. We would love to host you again the next time you are in Charleston.

10/10 Excellent

Devella, cerritos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is amazing! Great location and very quaint. I like the idea of it being like a small apartment, which includes a refrigerator, washer, dryer, and a stove top. The staff was amazing and they provided excellent communication.
Stayed 5 nights in Oct 2023
Response from . on Nov 4, 2023
Thank you so much for taking the time to leave us a review, Devella! We are so glad that you had an enjoyable stay with us! You were a pleasure to host and we can't wait to welcome you back!

10/10 Excellent

Whitley

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from CHC Vacation Rentals on Oct 21, 2023
Thanks Whitney for the great rating! We would love to host you again the next time you are in Charleston.

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for 5 days while touring places to live and this was the perfect stay. Perfect walking distance to downtown, safe codes to enter premise and room, comfortable room with lots if amenities. Our favorite part was the sound machine in the bed area.
Stayed 5 nights in Sep 2023
Response from . on Oct 6, 2023
Thank you for the kind words Katherine! We are so happy to hear you enjoyed the convenient location to downtown and that you had a comfortable stay!! We hope you will stay with us again the next time you are in Charleston!

10/10 Excellent

Kwan

Liked: Cleanliness, property conditions & facilities
Well thought out space. Close to all the hidden gems around the neighborhood.
Stayed 5 nights in Sep 2023
Response from . on Oct 6, 2023
Thank you Kwan for your kind review! We hope you will come back to stay with us next time you are in Charleston!

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Iris was perfect. The room was very clean and spacious, and the staff was very helpful. I would definately stay at The Iris again if I go back to Charleston.
Stayed 3 nights in Jul 2023
Response from The Iris Charleston on Sep 5, 2023
Carla, thank you for your review!! We hope you will be back soon! :-)

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Good location, clean, well equipped
Good location, nicely equipped property. The welcome gifts were a nice touch. Plenty of storage, washer/dryer, dishwasher, dishes. It's got everything you need a few nice-to-have items like a white noise machine in the bedroom to help you sleep. The only nit to pick is the thin curtains in the bedroom. Blackout shades would be nice for sleeping in. We wished we had brought sleep masks. Other than that, great place. We would definitely stay here again.
Stayed 3 nights in Jun 2023
Response from The Iris Charleston on Jun 29, 2023
Thank you so much for taking the time to leave us a review! We are so glad you have an enjoyable stay with us! We apologize if the thickness of the curtain was at all an inconvenience during your stay. We appreciate our suggestion of adding a black out shade and will take this in to consideration. Thanks again for being our guest!

10/10 Excellent

Meggie

Stayed 2 nights in Jun 2023
Response from The Iris on Jul 26, 2023
Thanks Meggie, we'd love to host you again in the future!

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cool vibe, great location
Stayed 4 nights in Jun 2023
Response from The Iris on Jun 15, 2023
Thank you Mark for the five star review, we greatly appreciate it. We are excited that you found the setting to be cool and that you liked the location. We hope to host you again the next time you are in town.

10/10 Excellent

Kristen

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023
Response from The Iris Charleston on Jun 6, 2023
Thanks Kristen for taking the time to leave us an amazing rating, we appreciate you being our guest and would love to host you again!

8/10 Good

Finnie

Traveled with family
Liked: Cleanliness, property conditions & facilities
lovely stay - weird that there wasn't a front desk to check in with and lots of hidden costs. Communication about costs was not clear and then I was locked in to a reservation I could not change
Stayed 1 night in May 2023
Response from The Iris Charleston on Jun 7, 2023
Thank you Finnie! We understand that you may prefer a front desk, however we utilize contactless check in as most of our guests actually prefer this. We are on site every day from approximately 9 AM to 5 PM and are happy to assist with anything in person if preferred. We do charge for parking on site which is stated in our Listing page on Expedia. We apologize if this was not clear to you. We would love to have you back at The Iris!

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, property conditions & facilities
The property was very clean, close to downtown and the perfect size for us!
Stayed 3 nights in May 2023
Response from The Iris Charleston on May 8, 2023
Thank you so much Laura for leaving such a thoughtful review! We are so glad that we could host you for such an enjoyable stay! We would love to host you again!

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is such a fantastic property! It's rare to read so many glowing reviews and not be a little skeptical, but The Iris is truly the real deal. The apartment is a great use of space with adorable furnishings and decor, lots of amenities (welcome wine and chocolate, sound machine, Nespresso and Keurig machine, extra pillows), and thorough communication. The welcome email/text was very detailed and included everything we needed for check in. The parking carousel was new to us, but the welcome info included detailed instructions and a YouTube link to make it easy to use. A welcome binder in the apartment was also very helpful, and we enjoyed restaurant suggestions! The neighborhood is super walkable and has lots of "off the beaten path" coffee shops, brunch, dining options, and beautiful architecture. It is walkable to King St for shopping but a pretty long walk to the Charleston waterfront and market. It was about $7-8 for Uber to those areas, though. Truly, this is such a great property and we had no complaints. Will stay here again if we get the chance!
Stayed 3 nights in Apr 2023
Response from CHC on May 4, 2023
Thank you for the kind review, Amy! We are so glad you enjoyed everything the unit had to offer as well as the convenient walkable location we have. We hope to keep you in mind for future travels!

10/10 Excellent

Christi

Traveled with family
Liked: Cleanliness, property conditions & facilities
My daughter and I stayed here when we toured the College of Charleston and loved it! It was only a 10-15 minute walk there and our room was like a studio apartment! So cute and savvy use of the space. Super clean and bright. Huge shower and the most comfortable bed I’ve slept on in a hotel. So many extras too- we loved the white noise machine and large TVs and tons of closet space. We cooked one of our meals there and all the cookware, dishes, utensils were there- easy peasy! The car carousel was a cool ingenious way to “park” so many cars. They give easy directions on how to use. I watched the video once and my 16 year old parked the car! The only thing I would mention is it is a 30 minute walk to the popular spots on King’s street- no problem with comfy tennis shoes, otherwise get Uber or there are bike taxis as well. We would definitely stay again. Easy check in and out.
Stayed 2 nights in Apr 2023
Response from The Iris Charleston on Apr 30, 2023
Wow, Christi! Thank you so much for taking the time to leave us such a thoughtful review! We are so glad that we were able to host you for what sounds like an enjoyable stay! We love hearing about guest experiences like yours! You were a pleasure to host and we would love to welcome you back!

10/10 Excellent

Keri

Traveled with group
Liked: Cleanliness, room comfort
Great place!
We love the Iris! It is clean, new, and has everything you need. The staff is great too. Plan to stay there every time I visit Charleston!
Stayed 5 nights in Apr 2023
Response from The Iris Charleston on Apr 29, 2023
Thank you so much for leaving such a thoughtful review, Keri! We are so glad that you loved your stay with us and would choose us again! You were a pleasure to host!

10/10 Excellent

Glenn

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023
Response from CHC Vacation Rentals on Apr 26, 2023
Thank you so much for the review, Glenn! You were a pleasure to host and we would love to welcome you back in the future!

10/10 Excellent

Laurel

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Modern, clean, roomy, great in room amenities. Host is super responsive and helpful. Stayed in the large suite in the front to the left in the picture. Very comfortable and functional. Remember to put the shades down for when you come home in the evening. Highly recommend.
Stayed 2 nights in Apr 2023
Response from CHC on Apr 21, 2023
Thanks for taking the time to leave us a review, Lauren! We are thrilled to hear you enjoyed the cleanliness and amenities this unit has to offer. We hope to host you again in the future!

10/10 Excellent

Kristin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Of the hotels we’ve stayed at this was definitely one of the cleanest. There was a very sweet handwritten note with a bottle of wine and some goodie’s for our stay. We loved the noise machine—it’s hardly noticeable—and having both a nespresso and keurig brought my husband joy, we just needed more pods for his twice daily cups. The location is just a few blocks from the busiest road, King Street, but be prepared for lots of walking! It was a joy to stay at Hotel Iris!
Stayed 5 nights in Apr 2023
Response from CHC on Apr 18, 2023
Thanks for the great review, Kristin! We are so glad to hear you enjoyed the welcome items as well as the noise machine in the room! We are so lucky to be in close walking distance to so many great spots in Charleston and love that you were able to take advantage of this. We would love to welcome you back anytime in the future!

10/10 Excellent

Bobby

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our vehicle was too big to use the carousel so we had to park about a half mile away, which was inconvenient with two young children. Next time we'll get a smaller car.
Stayed 2 nights in Apr 2023
Response from CHC Vacation Rentals on Apr 14, 2023
Thank you for the 5 stars, Bobby! Our parking carousels provide a great parking solution for vehicles that do not exceed the dimension restrictions. We do list these dimensions in our listing as well as in our confirmation message to ensure that future guests are aware of this prior to their booking and/or check-in. For vehicles that are too large for the SUV carousel, we do have a few parking garages within a 5-10 minute walk of The Iris. We hope to have the chance to host you again!

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
The location was a ten minute walk to the top of King Street where you found lots of restaurants and bars. The neighborhood itself was quiet. The unit was clean, comfortable and modern with many amenities. Great location if you need to rent out a lot of units for a wedding or event. Communication leading up to visit was sparse, but day of check-in they were very kind and helpful. I would definitely stay again.
Response from CHC Vacation Rentals on Mar 28, 2023
Thank you so much for the 5 star review, Christina! We are so glad that you enjoyed your stay with us and were able to take advantage of our convenient location and found the unit to be to your taste. Thank you for being our guest and we would love to welcome you back in the future!

10/10 Excellent

Lori

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Loved it and will be returning!
My sister and I took a trip to Charleston and stayed here and absolutely loved it! It is walking distance to so many things and the rooms are beautiful! They provided everything that is needed (even a step stool to reach the high cabinets for us short people!) We had a problem with our shower drain, but maintenance was very prompt and efficient. The staff was also very responsive and apologetic for the situation. The parking carousel seemed very scary at first, but once you got the hang of it, it wasn’t bad at all! We loved staying here and will be staying here again on our next trip!
Stayed 4 nights in Mar 2023
Response from CHC Vacation Rentals on Mar 19, 2023
Thank you so much for taking the time to review us, Lori! We are so glad that you enjoyed your stay with and found the unit to be everything you needed! We are glad that our maintenance team was able to resolve the issue for you quickly and get you back to enjoying your trip. We loved hosting you and we would love to welcome you back the next time you come to visit Charleston!

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from CHC Vacation Rentals on Mar 18, 2023
Thank you so much for leaving us a review, Kevin! We would love to host you again in the future!

10/10 Excellent

Kerri

Business traveler
Liked: Cleanliness, room comfort
Hospitality so great it felt like Pre-Covid times!
Very personalized customer service/staff made it feel like pre-covid times! Adorable property close to some lovely restaurants and bars. Honestly, when I come back - totally staying here again!
Stayed 3 nights in Mar 2023
Response from The Iris Charleston on Mar 9, 2023
Thanks so much, Kerri! We're so glad that we could provide you with a great stay in our beautiful city. It was a pleasure hosting you, and we hope to see you again soon.

10/10 Excellent

Francis

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from CHC Vacation Rentals on Mar 28, 2023
Thank you so much for the 5 stars, Francis! We would love to welcome you back the next time you visit Charleston!

10/10 Excellent

Tamar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place, attractive, very clean, helpful staff, great location. A complete pleasure. Highly recommended
Stayed 4 nights in Feb 2023
Response from CHC Vacation Rentals on Mar 1, 2023
Thanks so much for taking the time to review us, Tamar! We are so glad to hear that you enjoyed our place and would recommend it to others! We'd be happy to host you again!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2023
Response from CHC Vacation Rentals on Mar 3, 2023
Thanks for the great review!

10/10 Excellent

Edward

Liked: Cleanliness, room comfort
great place!
Stayed 2 nights in Feb 2023
Response from CHC Vacation Rentals on Feb 27, 2023
Thank you for the great review, Edward! We would love to host you again in the future!

10/10 Excellent

Julissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The parking situation was challenging for me
Response from The Iris / CHC Vacation Rentals on Jan 26, 2023
Thanks for 5 stars, Julissa! We're glad that you enjoyed your stay with us. We regret to hear that you found parking to be a challenge. We understand that our state-of-the-art parking carousels are unfamiliar to most - they are the first of their kind in our area! They provide a space saving solution for on site parking where there otherwise would be none. We do provide all users with step by step instructions, as well as an informative video to hopefully make the process as seamless as possible. We appreciate you being our guest, and we hope you keep us in mind for future travels!

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
First time in Charleston, SC
Our assigned unit was on the ground floor and was quite dark - we needed to have the lights on during the day. The kitchen was adequately equipped. The “bedroom” was a comfortable bed separated from the rest of the apartment by a curtain. Parking ($25 per night) was on-site on a carousel (see photo) which required skill and patience. The Iris is conveniently located close to the free 20 bus route which goes downtown at regular intervals. A helpful booklet provides instructions for the appliances and hints for local restaurants. However, it did not mention Chubby Fish on Coming Street - about a 5-minute walk - which is an excellent seafood restaurant. The Iris is expensive for what it offers but that seems to be the norm for accommodation in Charleston.
Stayed 4 nights in Oct 2022
Response from CHC Vacation Rentals / The Iris on Nov 1, 2022
We are happy to hear that you enjoyed our amenities & location. Chubby Fish is a staff favorite and is included in our provided city guide. We apologize if you missed this detail, but happy to hear you found the hidden gem right around the corner. Our state of the art parking carousels are the first of its kind in the area. They provide a space saving solution for on site parking where there otherwise would be none. We provide all users with step by step instructions as well as an informative video to hopefully make the process as seamless as possible.

10/10 Excellent

Vicki

Liked: Cleanliness, room comfort
Great stay in Charleston
Stay was amazing. Close to the action. Hotel clean, comfortable and modern. Little touches from complementary chocolate to salt and pepper in unit were well appreciated. Car carousel was easy to use and very cool. Keyless entry very convenient. Would definitely stay again.
Stayed 4 nights in Apr 2022
Response from CHC Vacation Rentals on Apr 12, 2022
Thank you for the review Vicki! We're so pleased to hear you enjoyed your stay with us! We would love to welcome you back to Charleston anytime!