Front of property

Reviews of Relax Inn

2.5 out of 5
Relax Inn
550 Southwest Parkland Drive, Chehalis, WA

Reviews

7.8

Good

Rating 10 - Excellent. 157 out of 473 reviews" "
Rating 8 - Good. 189 out of 473 reviews" "
Rating 6 - Okay. 62 out of 473 reviews" "
Rating 4 - Poor. 37 out of 473 reviews" "
Rating 2 - Terrible. 28 out of 473 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but, overall, a great place to stay.
Stayed 2 nights in May 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine place for a short business stay.
Stayed 1 night in May 2024

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice motel. Fairly quiet, good parking and a nice room. Thank you!
Stayed 1 night in May 2024

8/10 Good

Renee

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean.
Stayed 2 nights in May 2024

6/10 Okay

Lydia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

jennifer

Stayed 2 nights in Apr 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here several times as I travel on business. It is a perfectly fine property; nothing fancy, but quite adequate for a budget traveler.
Stayed 1 night in Apr 2024

8/10 Good

Ken

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, bed was comfortable Best bang for the buck
Stayed 1 night in Mar 2024

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Everything we needed was there.
Stayed 1 night in Mar 2024

4/10 Poor

Julie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Advertising contiential breakfast...not true no breakfast. Said jetted tub...no jets but had a tub. Pillows not comfortable.

8/10 Good

Vicky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean! Would definitely stay here again!
Stayed 1 night in Feb 2024

10/10 Excellent

Hal, Colville

Stayed 1 night in Feb 2024

10/10 Excellent

Katherine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very nice and was surprised that they cleaned the room every day. That doesn't happen very often anymore.
Stayed 3 nights in Feb 2024

10/10 Excellent

Chhrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2024

8/10 Good

charlcy

Stayed 1 night in Feb 2024

10/10 Excellent

Jim

Liked: Amenities
Great clean place, & everything you need
Stayed 1 night in Feb 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go-to place while in the area on business. Not fancy, but good value.
Stayed 1 night in Jan 2024

8/10 Good

pam

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Its an older motel (we've stayed here before). Plumbing from unit behind our room is quite loud (guest showering at 3am woke me up). Towels are old and dingy (stained), and need to be replaced. Bed was rock hard, pillows too! Should we opt to stay again, we'll request a room that doesn't have a room with ahared plumbing.
Stayed 1 night in Feb 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Everything we needed was there. The bed was comfortable but the pillows were think and hard. Not comfortable. Also, it seems we were right beside the laundry where someone began the washing about 3am and the noise was very apparent in our room making it hard to sleep. A different room might have been better.

2/10 Terrible

Becca

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They refused to check in our employee and wanted us to send our credit card and id to them which we refused to do due to possiblility of identy fraud being to easy giving all that information. We advised we will be disputing the charges.
Stayed 1 night in Dec 2023

6/10 Okay

Cindi

Liked: Staff & service
From room 7 bright light outside all night
Stayed 1 night in Dec 2023

2/10 Terrible

Steve

Disliked: Staff & service, property conditions & facilities
Luke warm hot water! Extra charge for pet, not the amount listed in "policy." Became instantly angry when asked about additional pet charge and additional room charge (and yes, I had a printed copy of reservation charges from Expedia.)
Stayed 1 night in Nov 2023

8/10 Good

Shellee

Traveled with pets, Traveled with family
Liked: Staff & service, amenities
Easy access, clean bathroom, comfy beds & pillows, great coffee shop next door. Should change musty carpet to linoleum or other cleanable surface. Priced a bit high compared to other similar places we stayed.
Stayed 2 nights in Nov 2023

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and friendly
Stayed 3 nights in Nov 2023

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some issues at check on…I think their card reader was having an episode. Got it straightened out, though,
Stayed 1 night in Nov 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
The heater was terrible. Loud and not functioning well. We froze.
Stayed 1 night in Nov 2023

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Sure
Stayed 1 night in Oct 2023

10/10 Excellent

ALAN, FOX ISLAND

Stayed 1 night in Oct 2023

8/10 Good

clint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room, comfy bed!
Stayed 1 night in Oct 2023

2/10 Terrible

Sam

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Whoever thought about building a motel beside railroad tracks wasn't smart. Thank god I was only staying one night. The room smelled very strange. The bed was comfortable. However, the pillows were like bricks. They advertise sauna tubs, but you're not fitting in them if you're over 5'2". I'd say the best thing about the place was the lady who checked me in. She was super nice and helpful, in pointing me in the right direction for food.

6/10 Okay

Theresa

Traveled with partner
Disliked: Property conditions & facilities
Convenient of I-5 but old and needs updating. Old and musty smell but the bed was very comfortable
Stayed 1 night in Oct 2023

8/10 Good

frank

Stayed 8 nights in Sep 2023

8/10 Good

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
I was on a multi day trip at a total of 5 different hotels and Airbnb's, this place was very clean and the bed was the softest most comfortable bed I've ever slept on, no joke!! Great location close to freeway and while there was some noise, thin walls, it wasn't awful, especially compared to some of the other places I stayed in the same price braket. THANK YOU for a great experience
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Margena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Cleaniness
Stayed 1 night in Sep 2023

6/10 Okay

Mike

Traveled with partner
Our bottom sheet had tears in it. Couldn’t miss them when turn8ng bed down. One wash rag needed to be bleached looked dirty.
Stayed 1 night in Sep 2023

2/10 Terrible

Nathaniel

Stayed 1 night in Sep 2023

10/10 Excellent

Trent

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
available when needed and very comfortable mattress
Stayed 1 night in Sep 2023

8/10 Good

Ron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable.
Stayed 1 night in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Ron

Traveled with partner
Comfortable, easy to get to, ok tv and cable. Noisy and a little run down.
Stayed 1 night in Sep 2023

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room with parking in front of the unit.
Stayed 1 night in Sep 2023

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Room comfort
Rooms are very dated. The beds were extremely hard and uncomfortable. My bath towel and wash cloth had big holes in them. Parking was limited. We came back late from a family wedding and couldn't park anywhere even close to our room. Won't ever stay here again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. We felt safe in the neighborhood.
Stayed 1 night in Sep 2023

2/10 Terrible

Laura

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners booked my room, took my $100 for a deposit, and then told me I couldn't stay because I had been blacklisted which I never had been because I had stayed there three times prior with no problems whatsoever and been returned my security deposit. They tried to scam me out of almost $400 and left me with no place to sleep that night from out of town. Luckily I had record of everything and I did it through Expedia so they weren't able to scam me completely but I still had no place to sleep that night. The owner made a few rude comments because I was tired and a bit disheveled hence I was getting a hotel room so I can freshen up and get some sleep. He said some racist things to me and then I left and he tried to tell me that I was a liar and did not return my money. I didn't get my refund for approximately a week and a half after which also calls me great problems. It was uncalled for cruel and very rude. Not professional at all

10/10 Excellent

Richard, Kansas City

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT PLACE AT A DECENT PRICE-LITTLE COFFEE PLACE NEXT DOOR OPENED AT 5:30 AM AND GOOD COFFEE
Stayed 1 night in Aug 2023

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it was close to freway it was quite quiet. Bed w as s very comfortable. We did a late check-in and went smoothly.
Stayed 1 night in Aug 2023