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Reviews of Mount Residency

3 out of 5
Mount Residency
4 Arumugam Streetnear LIC Mount Road, Chennai, Tamil Nadu

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 3 out of 14 reviews" "
Rating 2 - Terrible. 2 out of 14 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Manoj

Disliked: Cleanliness, staff & service, property conditions & facilities
Worn out property, disguesting bathroom, towels etc. photos in the Advertisement are misleading
Stayed 2 nights in Apr 2024
Response from Riyas P M(Manager Operathions) on Apr 26, 2024
Greetings GuestI appreciate your review.We apologize for the inconvenience and promise to improve for your next visit. With regards,

10/10 Excellent

Thendup, Gangtok

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in the center point, Shopping mall Express Avenue & Spencer plaza in Walkable distance, Apollo Hospitals is also 10 to 15 minute by car, The Manager is very helpful and guided you for each and every queries you ask
Stayed 2 nights in Mar 2024

10/10 Excellent

md, FRANKLIN SQUARE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at a hotel and overall, my experience was quite pleasant. The room was clean and comfortable, with all the necessary amenities. The staff was friendly and helpful, always willing to assist with any requests or questions. The location was convenient, with easy access to local attractions and restaurants. The only downside was that the walls were quite thin, so I could hear some noise from neighboring rooms. However, this did not significantly impact my stay. I would recommend this hotel to anyone looking for a comfortable and convenient place to stay.
Stayed 4 nights in Jan 2024

8/10 Good

ABM TOFAZZAL

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
All staff are too friendly. Rooms are clean. Worth for money. Mosquito was there, owner should fix the bathroom windows with mosquito net.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sharmila

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good. Only missing is hair dryer. Clean and neat rooms. Staffs there serving kindly.
Stayed 1 night in Mar 2023

8/10 Good

Uthaya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Feb 2023

4/10 Poor

SAI KRISHNA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth the stay. Mosquitoes all over the place. Outside my room hall ways stinks.
Stayed 1 night in Jul 2021
Response from Riyas P M - Hotel Manager on Sep 13, 2021
Dear Guest, Greetings from Hotel Mount Residency ! One of our core values is to provide warm hospitality experience and remain courteous all the time. We are saddened to hear that your experience is not up to our standard. We have investigated the issue and have taken necessary measures to avoid similar incident to occur in the future. We apologize for any inconvenience caused during your stay and we hope you provide us opportunity to welcome you again in the future. Yours faithfully,

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Hotel road is very conjusted that no taxi will come in front need to walk for 2kms
Stayed 2 nights in May 2018

10/10 Excellent

Mohammad, BANGALORE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and staff is very hotel, easily accessible,
Stayed 2 nights in Apr 2018
Response from RIYAS P M(MANAGER MARKETING & SALES) on Apr 25, 2018
Dear Mohammed, Thank you for your five star review. We frequently get many comments about our wonderful team, they work hard to ensure each guest has a pleasant stay from start to finish. We do hope you will visit us again in the near future. Kind Regards Riyas P M Manager (Marketing & SALES)

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better Avoid
The hotel is not in good condition. The doors and fixtures are old. The door lock did not work and the door had to be broken open. Cars cannot reach the hotel since the road is very narrow. The room had no window. I paid INR 100 per day for breakfast but was asked to eat out (they were vague about when the breakfast would be available). All said, best to look elsewhere.
Stayed 3 nights in Dec 2017

8/10 Good

baby, Trivandrum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it is ok for night stay . It is an ideal location for me to attend seminar at British Council
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Room clean and staff very friendly and courteous. Location not on main road but hotel is accessible to many prime areas, restaurants, etc. Housekeeping was good. Getting to the hotel is through narrow lanes so not in the next location but once you get there, its a quiet place.
Stayed 2 nights in Oct 2017
Response from Riyas P M (Manager Operations) on Nov 12, 2017
Dear Customers, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. We look forward to always providing you with the best service whenever you visit us. Best Regards,

8/10 Good

Satoshi

Liked: Cleanliness, amenities, property conditions & facilities
地下鉄の駅から近いため、空港からも電車でアクセスできます。近くにショッピングモールがあり、買い物や両替も便利です。大通りには面していないので静かなのも良い点です。 ルームサービスがあるのですが、メニューがなく (スタッフに聞けば何があるか教えてくれます) 提供されるまで時間がかかるのが不満でした。
Stayed 3 nights in Mar 2024

4/10 Poor

didier

Disliked: Property conditions & facilities
hébergement à la hauteur du prix de la chambre Odeur de moisissure
Stayed 10 nights in Dec 2023