Desk, laptop workspace, blackout drapes, iron/ironing board
Check availability

Reviews of Economy 7 Inn - Chesapeake/Portsmouth

2 out of 5
Economy 7 Inn - Chesapeake/Portsmouth
3216 Churchland Blvd I-664 Exit 8B Rt 17, Chesapeake, VA

Reviews

5.6
Rating 10 - Excellent. 63 out of 436 reviews" "
Rating 8 - Good. 96 out of 436 reviews" "
Rating 6 - Okay. 75 out of 436 reviews" "
Rating 4 - Poor. 77 out of 436 reviews" "
Rating 2 - Terrible. 125 out of 436 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Clemson

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump, had holes on the bed spread and sheets and urine stains all over tbe mattress.... it was jjst a.terrible experience so much so i slept in my car.
Stayed 2 nights in Apr 2024

2/10 Terrible

Yoon, Wake Forest

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super dirty and unsafe
Stayed 1 night in May 2024

2/10 Terrible

Richard

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked nothing at all. Staff was the rudest ever.extremely dirty,costumer service was non-existent.
Stayed 1 night in Apr 2024
Response from JP on May 1, 2024
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not all the way clean. Bathtub was dirty. Sheet and towels were stained
Stayed 1 night in Apr 2024
Response from JP on May 1, 2024
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

2/10 Terrible

Richard

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager/owner was extremely rude. No kind of customer service what-so-ever. Very dirty room. Used washcloths left in the shower.dirty towels given as clean ones. Worse than poor overall
Stayed 1 night in Apr 2024
Response from JP on May 1, 2024
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

2/10 Terrible

Lawrence

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from JP on May 1, 2024
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from JP on May 1, 2024
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

4/10 Poor

Maryna

Stayed 2 nights in Mar 2024
Response from JP on May 1, 2024
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

4/10 Poor

Tameko

Disliked: Cleanliness, staff & service, property conditions & facilities
The condition
Stayed 1 night in Mar 2024
Response from JP on May 1, 2024
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

2/10 Terrible

Michael

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Very dirty and felt unsafe.
Stayed 1 night in Feb 2024

4/10 Poor

Darlene

Liked: Room comfort
Disliked: Staff & service
They did not have a laundry facility for their guest, this was the main reason why I chose the Economy 7. The very next day, they had my partner move us out of their better room, which I prepaid for on line to a very undesirable room and no compensation was offered for inconvenience. They lied to my partner and told him, l knew about the move to the undesirable room and I was totally shocked at this lie. As soon as I arrived at the front desk there were 3 out of order signs and no compensation offered. This was a rip off!!!
Stayed 7 nights in Jan 2024

2/10 Terrible

Theodore

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Justin

Stayed 1 night in Jan 2024

8/10 Good

Catrice

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The staff was friendly, the room was fine the only thing I didn't like was that the AC/heater didn't work which made it very cold at night other than that it was a good stay.
Stayed 2 nights in Dec 2023

4/10 Poor

Travis

Liked: Staff & service
Disliked: Cleanliness
Room wasnt very clean my daughter saw a roach in the bathrooms was afraid to go use the bathroom alone
Stayed 1 night in Dec 2023

2/10 Terrible

Brooke

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms looked like floor was NEVER vacuumed, first room, air conditioner did not work had no knobs on them to even turn or adjust, curtains was barely holding up , second room same thing dirty floors, Microwave was nasty, Shower did not even have a shower curtain and same thing with the AC unit. Just bad rooms for the amount of money paid to stay here
Stayed 3 nights in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok
Stayed 1 night in Dec 2023

10/10 Excellent

Gamael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Macel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

6/10 Okay

GEORGE

Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Nov 2023

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely disgusting
Stayed 1 night in Oct 2023
Response from JP on Nov 2, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
My stay was great bed was comfortable and room was clean.
Stayed 2 nights in Oct 2023
Response from JP on Oct 17, 2023
We are so happy you were able to enjoy your stay here with us! We hope we can see you all again!

6/10 Okay

Evon

Liked: Staff & service
Disliked: Property conditions & facilities
The sink was stopped up, the door would not knock from the outside, the television was not the best and they need to do some around this hotel
Stayed 3 nights in Oct 2023
Response from JP on Nov 2, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

4/10 Poor

Oscar

Stayed 1 night in Oct 2023
Response from JP on Oct 8, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

2/10 Terrible

ann

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pissed travelor
I did not stay here!! It was dirty and unsafe people larking outside in parking lot. Staff rude and unprofessional. Desk person very unpleasant and unprofessional cursed at me after telling me my ESA wasnt allowed. Said i needed to prove his ESA status which i had no problem doing until he got ahittywith me and yelling and cursing at me. I would never recommend this place. They refused to refund my money. There were cars in parking lot with busyed windows as well.
Stayed 1 night in Sep 2023
Response from JP on Sep 29, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

4/10 Poor

Thõmas

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The staff was kind rude in the beginning.
Stayed 1 night in Sep 2023
Response from JP on Sep 19, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

2/10 Terrible

Don

Disliked: Staff & service, amenities, property conditions & facilities
This is the nastiest hotel ever take it off expedia
Stayed 1 night in Sep 2023
Response from JP on Sep 17, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

2/10 Terrible

Shakita

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs to be city inspected for mold and mildew. You get what you pay for, nothing...room was dirty beyond crazy. Shower curtain had mold on it, window was broken. The only nice thing was the gentleman that worked the front desk. Hell it's just his job but I commend him for even working there.
Stayed 2 nights in Sep 2023
Response from JP on Sep 16, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

6/10 Okay

Vicky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty towels
Stayed 2 nights in Sep 2023
Response from JP on Sep 12, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

8/10 Good

Majour J.

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 1 night in Sep 2023
Response from JP on Sep 8, 2023
We are so happy you were able to enjoy your stay here with us! We hope we can see you all again!

2/10 Terrible

Donneca M

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel took my money off my car before I arrived. Room was dirty and smelly. My wife and I left 10 mins after arriving and went to a hotel down the street!
Stayed 2 nights in Aug 2023
Response from JP on Sep 8, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

2/10 Terrible

Teodoro

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell of the room is bad and untidy, Why there's a commode chair. We back out right away, my wife doesn't like it due to poor condition and safety
Stayed 1 night in Sep 2023
Response from JP on Sep 8, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Mr Patel was very rude! Threatened to give me a problem because I refused his horrible customer service! Only good thing was I didn’t come out with bugs!
Stayed 1 night in Aug 2023
Response from JP on Sep 8, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

2/10 Terrible

Khristasher

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from JP on Aug 24, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting!!!
I was told "there were no rooms available for early check in but for an extra $20 they would have one cleaned in 30 mins". I felt completely robbed and taken advantage of.
Stayed 1 night in Aug 2023
Response from JP on Sep 8, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A DUMP!
Horrible! Everything about this hotel and management was horrible. Our room hard a large metal bed frame standing up in the room. Phone didn’t work. Only two dingy towels provided. AC didn’t work. No cups in room. No ice bucket plastic liner. Went to front desk to tell manager all of this and asked for cups, clean towels and plastic ice bucket liner. Manger got mad, told us to leave if we didn’t like the hotel and then slammed desk window on us. We never got anything we asked for. We stayed because it was too late to leave. How can a hotel NOT provide AC in a room in the hot summer? How can a hotel provided discussing towels? How can a hotel leave a large, heavy, and dangerous metal bed frame standing up in the middle of the room? Manager should be fired for being so rude to customers and and not provide decent accommodations. I paid $129 for one night and expected a decent place to stay. I would like all of my money back and an apology. I give this dump a zero rating.
Stayed 1 night in Aug 2023
Response from JP on Aug 16, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

2/10 Terrible

Deirdre

Disliked: Cleanliness, staff & service, amenities
Smells fridge didn't work bed bugs mold
Stayed 1 night in Aug 2023
Response from JP on Aug 13, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

4/10 Poor

Amenadab

Disliked: Cleanliness, staff & service, property conditions & facilities
Was asked to pay $6 for processing fee in the front desk. Only had one towel, shower curtains had mildew and molds.
Stayed 2 nights in Aug 2023
Response from JP on Aug 13, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

6/10 Okay

Wanda K

Disliked: Cleanliness, staff & service, property conditions & facilities
I think for the price it should have been a lot cleaner and atmosphere is restricted with what they offer for use or a limited stay appeal
Stayed 1 night in Aug 2023
Response from JP on Aug 13, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

2/10 Terrible

Eric

Business traveler, Traveled with family
Disliked: Amenities
Absolutely filthy would not recommend there was no part of my stay that I could point to and say at least this was nice. Even the lobby had an odor go somewhere else
Stayed 1 night in Aug 2023
Response from JP on Aug 13, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

2/10 Terrible

Trudy

Traveled with family
Disliked: Amenities, property conditions & facilities
The hotel was dirty, the security locks on room doors were missing, windows that would not close, broken bathroom counter, dirty bathtub, dirty bedding, cabinet with fridge was broken. There was no one at the desk to check out and no one answering the phone. Definitely do NOT recommend this place.
Stayed 1 night in Jul 2023
Response from JP on Jul 25, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

4/10 Poor

Ricky

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty rooms and no customer service at all
Stayed 2 nights in Jul 2023
Response from JP on Jul 25, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

8/10 Good

Marisha, Saint Henry

Stayed 1 night in Jul 2023
Response from JP on Aug 13, 2023
We are so happy you were able to enjoy your stay here with us! We hope we can see you all again!

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Stayed 1 night in Jul 2023
Response from JP on Jul 25, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

2/10 Terrible

james

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross
Room not cleaned all you can smell is weed . No towels no tp no maid service couldnt get money back just took shower slept in my truck ps had buy my own towels and tp 600 bucks down tube worst place its gross
Stayed 8 nights in Jul 2023
Response from JP on Jul 25, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

8/10 Good

Tonya

Stayed 1 night in Jun 2023
Response from JP on Jul 8, 2023
We are so happy you were able to enjoy your stay here with us! We hope we can see you all again!

2/10 Terrible

Bethany

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Black mold growing across the whole top of the shower and above beds. Mold and blood on hand towels and one set of bedding. Was so nasty that we were only checked in for 30 minutes. Broken bathroom door and our hotel door had a broken lock and toilet paper stuffed into where the peephole was.
Stayed 4 nights in Jul 2023
Response from JP on Jul 6, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

2/10 Terrible

Courtney

Disliked: Staff & service
Stayed 2 nights in Jun 2023
Response from JP on Jul 6, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

2/10 Terrible

Ariel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting. My room didn’t even have a lock. I felt very unsafe. My room also smelled like piss. This place honestly needs to be condemned. The owner refused to give me a refund even though I didn’t stay in my room for 5 minutes.
Stayed 1 night in Jun 2023
Response from JP on Jul 6, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!

4/10 Poor

Chakai

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I liked the price of the room .. however I got a motel 6 room which is average $50
Stayed 1 night in Jun 2023
Response from JP on Jul 6, 2023
We sincerely apologize that your stay was not up to our cleanliness and customer service standards. We do hope that you give us another opportunity to wow you in the future!