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Reviews of Hyatt Regency Chongqing

4.5 out of 5
Hyatt Regency Chongqing
No 11 Paradise Walk, Jiangbei District, Chongqing, Chongqing

Reviews

9.0

Wonderful

Rating 10 - Excellent. 44 out of 81 reviews" "
Rating 8 - Good. 33 out of 81 reviews" "
Rating 6 - Okay. 2 out of 81 reviews" "
Rating 4 - Poor. 1 out of 81 reviews" "
Rating 2 - Terrible. 1 out of 81 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yi, San Francisco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome location. Walking to shopping mall in few minutes. A lot of dinning options. Hotel staff is very helpful and friendly. Will go back next time when we visit Chongqing
Stayed 2 nights in Feb 2024

8/10 Good

rayson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs are polite and friendly. Cool weather experience in Chongqing.
Stayed 4 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice services, room is large. There are noise coming outside of the window(construction and restaurant) and there are no option to lock the window.
Stayed 1 night in Dec 2023

10/10 Excellent

TINGTING, TORONTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

ya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Kwok, Hong Kong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently located next to a shopping area and subway. The staff are friendly and helpful and the room is very clean and tidy.
Stayed 4 nights in Dec 2019

8/10 Good

Kalvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel staff
Great location . Super nice staff like Ms Rachel and Lucas . Made my stay a very good one .
Stayed 1 night in Jun 2019

8/10 Good

Winnie, Dalian, China

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Location is convenient, close to shops, restaurants and entertainment. Hotel property is relatively new but maintenance could be better. Staff are professional and friendly..
Stayed 1 night in May 2019

10/10 Excellent

Jianpeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from MarCom on Mar 15, 2019
感谢您选择重庆富力凯悦酒店入住，真诚期待您的下次光临。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

10/10 Excellent

GENGDONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All are great
great service, clean & comfy

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not pleasant
Business lounge is not for business. Only for individual. Asked to pay for my friend who stays in the same hotel, but not in club room. Hotel goal is to make money, not to serve guest.
Stayed 2 nights in Dec 2017

8/10 Good

Cyril

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2017

8/10 Good

beyo43, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine hotel
This fine hotel licated in one of the city's commercial centres. Large rooms. Very helpful and attentive staff. Usual five stars amenities provided. Adjacent to first class shopping malls.

8/10 Good

Rob, Seattle, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, Exemplary Staff
And great location. Good food, very comfortable room. WiFi was the worst I can remember experiencing in terms of both speed and reliability of connection, including in comparison to other hotels in the PRC, as well as hotels in Cairo and Lima. Took away a star for that.

10/10 Excellent

Brian B.

Liked: Cleanliness, staff & service, room comfort
Excellent Hyatt Regency
We have stayed at this Hyatt 5 times in the past 12 months only to have nothing less than excellent experiences. We highly recommend this Hyatt Regency. Others should be aware that the lap pool is also used as a family pool, therefore, choosing your time of day carefully for swimming laps may be necessary. Brian Barrick

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotels are always good, a new Hyatt is better.
It is HYATT, modern 5-star standard.

8/10 Good

Kyle, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyatt Regency Chongqing
Nice clean and quiet hotel in a nice location, a few things in the room were damaged but no problem.

8/10 Good

Karen, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location Hotel
Location is super good and convenient. Front staff is helpful and one staff greeting me speak Cantonese and make me feel warm. In the room, I found a message by hand written from the Hotel Management with "Nice Stay with us" I will stay at this hotel again next time when I go to Chongqing.

8/10 Good

Brent, Asia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in Chongqing
The hotel is excellent. Design is good. Staff are very nice. Far better than any Hyatt Regency in the US. The only problem is the bar, which has no one in it...EVER. The televisions are ugly and weren't there last time I was at the hotel. The Chinese restaurant interior design is REALLY bad. Hyatt should change this immediately. I eat in the other restaurant and order off the Chinese restaurant menu.

8/10 Good

Paul, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT ROOM RATE
The Hyatt Regency Chongqing is in a new area of Chongqing. It is used by a lot of international businesses doing business in the western part of China. Everything about my stay here was great: the accommodations were well kept/up-to-date, the staff was great/responsive and the food OK. The Wifi is limited because China does not allow Google so no gmail and certain other web sights are prohibited. The hotel is about three blocks from a great shopping center and Starbucks. For the room rate, this is a good deal

10/10 Excellent

Ashley-Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

HSI-CHIEH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
目前附近有工地 所以一大早就會敲敲打打
Stayed 5 nights in Nov 2023

8/10 Good

To Chin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jiefang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

HAEIN

Stayed 1 night in Aug 2023

10/10 Excellent

Beatriz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING
Everything perfect the people very Nice and gluten free bread and soya milk for breakfast was amazing. I would recomendó this beautiful hotel 😍
Stayed 3 nights in Jun 2023

10/10 Excellent

Justin

Stayed 2 nights in Apr 2023

8/10 Good

Hao

Stayed 5 nights in Oct 2021

10/10 Excellent

Chung chun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

8/10 Good

YUCHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Kar Ling

Stayed 1 night in Jan 2021

8/10 Good

ALICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間頗大，舒適，近 shopping area, friendly staff
Stayed 2 nights in Jan 2020

10/10 Excellent

Man Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便，房間寬闊，服務體貼，早餐豐富
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服务到位，环境不错！
服务到位，环境不错！
Stayed 1 night in Nov 2019

8/10 Good

中国大好き人, トンジン

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
中国にしてはウォシュレットが備えられていることがびっくりでした。ゆったり広いスペースで落ち着きます。
Stayed 1 night in Oct 2019

10/10 Excellent

Lambert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Hao

Liked: Property conditions & facilities, room comfort
适合短住
地址和硬件符合凯悦一贯标准，地角相当便利。但服务整体一般，尤其前台较慢。
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿環境佳，周邊交通便利
飯店設施完整，舒適乾淨，服務人員親切，週邊購物/交通/餐廳多元豐富，值得入住
Stayed 15 nights in Jun 2019

10/10 Excellent

WEN SHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店房間乾淨舒適，服務人員親切
Stayed 3 nights in May 2019

10/10 Excellent

Kin To James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很滿意！會再去！
交通方便，鄰近大型商場，很多食肆，旺中帶靜
Stayed 1 night in Feb 2019
Response from 重庆富力凯悦酒店 on Feb 26, 2019
尊敬的客人，感谢您选择重庆富力凯悦酒店入住，您的好评使我们倍感荣幸，期待您的下次光临！

10/10 Excellent

Huai-han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
下次還會入住
地點極好 附近就是觀音橋最熱鬧的地方 內部乾淨
Stayed 1 night in Dec 2018
Response from Crystal on Jan 16, 2019
感谢您入住重庆富力凯悦酒店，并花费您宝贵的时间在Expedia上与我们分享您的入住体验。尤其是您对酒店全方位的好评让我们倍感荣幸。希望您能继续选择重庆富力凯悦酒店作为您的家外之家，期待下次再和您一起度过愉快的时光。

10/10 Excellent

Jinhyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
출장 목적으로 적합
깨끗하고 편안했습니다. 직원 응대는 하야트 중국 표준 정도. 근처에 큰 쇼핑몰 있어서 편리합니다. 조식 괜찮았고, 특히 갓 구워서 나온 크로아상 맛있습니다. 지하철 좀 멀기는 하지만 그래도 걸어갈 수 있는 거리 안에 있습니다.
Stayed 3 nights in Oct 2018
Response from Crystal on Jan 16, 2019
We appreciate the time that you have taken to share your feedback as it is through comments such as yours that allow us to further improve and enhance our hotel’s services. I will share your comments to the team so that we can continue and committed to deliver our Hyatt Regency Brand experience and promise to our valuable customer. Our hope that it won't be too long before we welcome you again.

10/10 Excellent

Sonyeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
굉장히 깨끗하고 화려했어요 객실 내부도 쾌적하고 화장실이 넓어서 좋았습니다.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
靠近鬧區
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

WEN SHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨舒適
只要是出差重慶入住富力凱悅酒店,就會有回家的感覺,從進住到退房心情總是非常舒適,房間乾淨舒服及酒店的服務人員寒喧值得下次再次進住
Stayed 2 nights in Sep 2018
Response from 市场传讯部 on Oct 10, 2018
尊敬的客人，感谢您选择重庆富力凯悦酒店入住并留下宝贵意见。很开心您满意我们提供的服务，希望凯悦酒店成为您的家外之家！期待您的下次光临~

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2018