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Reviews of Econo Lodge Christiansburg-Blacksburg I-81

2 out of 5
Econo Lodge Christiansburg-Blacksburg I-81
2430 Roanoke St, Christiansburg, VA

Reviews

6.8
Rating 10 - Excellent. 171 out of 847 reviews" "
Rating 8 - Good. 280 out of 847 reviews" "
Rating 6 - Okay. 190 out of 847 reviews" "
Rating 4 - Poor. 124 out of 847 reviews" "
Rating 2 - Terrible. 82 out of 847 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

STEVE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older hotel refurbished, so a good sized room with microwave, refrigerator, TV, numerous charging points. Quiet considering it is near I-81. Trees on the lot and an outside pool, closed for this visit. No breakfast but McDonalds across the road. Good value and a pleasant stay.
Stayed 1 night in Apr 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
staff was nice. place was clean. building was old with few amenities. no breakfast.
Stayed 3 nights in Apr 2024

6/10 Okay

david b

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adjacent to the I-81 very convenient
Stayed 1 night in Apr 2024

8/10 Good

Daimon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ppl at front desk
Stayed 1 night in Apr 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Julie

Liked: Cleanliness
Property was a bit run down, but clean.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Econo Lodge in Christiansburg - Blacksburg, the rooms are clean and comfortable at an excellent price.
Stayed 1 night in Jan 2024
Response from GM on Feb 10, 2024
Amazing Review! Thank you for choosing the Econo Lodge in Christiansburg-Blacksburg I-81 for your accommodations needs. We appreciate your kind words and your business.Have a wonderful day and thank you again for being our guests at the Econo Lodge in Christiansburg-Blacksburg I-81.Kind Regards, Guest Services Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a one night stay.
Stayed 1 night in Jan 2024
Response from GM on Feb 10, 2024
We are very pleased to know that you had enjoyed your stay with us recently at the Econo Lodge in Christiansburg-Blacksburg VA. We look forward to having you come and be our guests again when in the area. Have a wonderful day and thank you again for your business.Kind Regards,Guest Services Manager

10/10 Excellent

KATHRYN

Liked: Cleanliness, staff & service
Very friendly, helpful staff ! Jack and Jessica were two I met. Cleanliness excellent !
Stayed 1 night in Dec 2023
Response from GM on Feb 10, 2024
AWESOME REVIEW!! Thank you so much for the kind words and for recognizing the guest service team as we all pleased to know that our efforts shine amongst our guests that stay with us at the Econo Lodge in Christiansburg-Blacksburg VA I-81.Have a terrific day and thank you again for your business.Kind Regards,Guest Services Manager

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on Feb 10, 2024
Excellent Review! Thank you for being our guests and we look forward to having you come and stay with us again when back in the area.Kind Regards,Guest Services Manager

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to VT!
Stayed 2 nights in Nov 2023
Response from GM on Nov 25, 2023
Thank you for choosing the Econo Lodge for your travel accommodations when staying in Christiansburg/Blacksburg VA. Have a wonderful day and we look forward to having you come and be our guests again.Kind Regards,Guest Services Manager

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for short stay
Really good room. The heat worked great. Bed was comfortable. Great location also
Stayed 1 night in Nov 2023
Response from GM on Nov 25, 2023
Thank you for being our guests at the Econo Lodge in Christiansburg/Blacksburg VA. We look forward to having you come and stay with us again.Have a wonderful day and thank you again for your business.Kind Regards,Guest Services Manager

10/10 Excellent

YI-TZU

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be great if the individual juice packages are provided for the breakfast.
Stayed 1 night in Nov 2023
Response from GM on Nov 16, 2023
Thank you for your business and for your feedback we will share with the team.Have a wonderful day and thank you again for choosing the Econo Lodge for your hotel accommodations.Kind Regards, Guest Services Manager

10/10 Excellent

Millicent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a regular inexpensive room. But it was clean and well maintained. Not much to say about the landscaping, but it was inexpensive place to stay. I mostly just like that it doesn't cost much money and was clean.
Stayed 2 nights in Oct 2023
Response from GM on Nov 2, 2023
It was such a joy to have you be our guest. We are very pleased that you had chosen the Econo Lodge for your stay in Christiansburg/Blacksburg VA. After your daily adventures, you can always expect to come back to a clean, cozy room that is affordable. Thank you so much for highlighting these aspects. Our team will be elated to be recognized for their hard work. As we are committed to providing an exceptional stay, you can be certain that our team will discuss your feedback about aspects we can improve. Nevertheless, it would be an honor to welcome you back to the Econo Lodge in Christiansburg/Blacksburg VA for your next stay when in the area.Sincerely,Guest Services Manager

8/10 Good

Chad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel it is.
Great motel, as expected for an Econo Lodge. Rooms were clean, lobby was clean, staff was very friendly. No complaints, booked our next weekend to VT before we left!
Stayed 3 nights in Oct 2023
Response from GM on Nov 2, 2023
Thank you for sharing your experience at Econo Lodge in Christiansburg/Blacksburg VA! It's fantastic to hear you enjoyed your recent stay, the convenient location not far from VT, and our hospitality. Our team aims to provide a setting where great vibes and comfort come together seamlessly. Your kind words about our friendly staff and clean accommodations are much appreciated. We can't wait to welcome you back for another great stay!Sincerely,Guest Services Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from GM on Nov 2, 2023
Thank you for taking the time to leave your feedback. We are pleased that you enjoyed your stay and found our location convenient. Your comments will be used to ensure we continue providing excellent service to our guests. We hope to have the opportunity to welcome you back to the Econo Lodge in the future and provide an even better experience.Sincerely,Guest Services Manager

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee was awful but everything else was fine.
Stayed 1 night in Oct 2023
Response from GM on Oct 25, 2023
Thank you for being our guests and we apologize that you did not like our free Coffee. We hope that the Coffee doesn't stop you from being our guests and as you may already know we are super close to many places that have Coffee; Cracker Barrel, McDonald's, Sheetz, Wendy's, Hardee's, and Starbucks that all have Coffee within a few blocks of the hotel.Thank you again for choosing Econo Lodge for your travels. Kind Regards,Guest Services Manager

4/10 Poor

John, Stafford

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
In needs of renovations.
Stayed 1 night in Oct 2023
Response from GM on Oct 25, 2023
Thank you for your business and we appreciate your feedback. We are a budget friendly hotel without all of the bells and whistles and that keeps our rates very affordable compared to our nearby competitors. We look forward to hosting you again the next time you are in the area needing affordable and clean accommodations. Kind Regards,Guest Serviecs Manager

4/10 Poor

Peter

Liked: Cleanliness, staff & service
Disliked: Amenities
Noisy rooms, Weak WIFI, Poor Breakfast.
Stayed 2 nights in Oct 2023
Response from GM on Oct 17, 2023
Thank you for choosing to stay at the Econo Lodge during the weekend of the Home VT Football Game. We truly apologize that we did not meet your expectations and we have shared your feedback with the team so that they have an opportunity to focus on the areas for improvement. We hope we have an opportunity to serve you again when you need accommodations again in the area. Have a great day and thank you again for your business.

2/10 Terrible

Adam

Disliked: Staff & service, property conditions & facilities
“Non-smoking” room smelled heavily of cigarette smoke. Multiple cigarette burns in the comforter. Refrigerator was filthy. They offered a room change but not a refund option. I opted to get a room elsewhere.
Stayed 1 night in Oct 2023
Response from GM on Oct 17, 2023
We apologize that we did not meet your expectations and we have already informed the maintenance and housekeeping team to diligently correct all issues you had mentioned during your inconvenienced stay. If you need accommodations again in the area we hope that you will give us another chance.Kind Regards,GM

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on Oct 9, 2023
Amazing Review! Thank you for being our guests at the Econo Lodge in Christiansburg/Blacksburg VA. We are very pleased to know that the hotel associates hard work played a huge role in your stay being so nice. We look forward to having you come and be our guests again at the Econo Lodge in Christiansburg/Blacksburg VA. Have a wonderful Fall Season and thank you again for choosing Econo Lodge for your accommodations in the area.

4/10 Poor

Julia

Disliked: Amenities, property conditions & facilities
This was not the worst place I have ever stayed but the room smelled like cigarettes and it was old and in serious need of renovation. It could be really nice and an asset to the community considering its proximity to a major university. The staff was friendly. Please make your coffee stronger!!!!
Response from GM on Nov 2, 2023
While our location was the highlight of your visit, it appears we fell short of expectations. We apologize for any inconveniences with your stay. You can be certain that we will discuss your comments to ensure that our accommodations are clean and in tip-top shape. We hope to have another opportunity to impress you in the future.Sincerely,Guest Services Manager

4/10 Poor

Stephanie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from GM on Oct 5, 2023
Stephanie,Thank you for your business here with us. We appreciate your time to complete your online survey. We apologize that we did not meet all of your expectations and hope that you will give us another chance to provide you with a much better stay on your next visit to Christiansburg/Blacksburg VA. Kind Regards,Guest Services Manager

10/10 Excellent

Kevin, Virginia beach

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from GM on Oct 5, 2023
Kevin,Amazing Review! Thank you for your business and we look forward to having you come and be our guests the next time your travels bring you back to the area. Have a wonderful day and thank you again for choosing to stay with us at Econo Lodge in Christiansburg/Blacksburg VA.Best Regards,Guest Services Manager

8/10 Good

Laurie, Cornelius

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from GM on Sep 28, 2023
We are pleased that you enjoyed your stay and found our location convenient. Your comments will be used to ensure we continue providing excellent service to our guests. We hope to have the opportunity to welcome you back to Econo Lodge Chrisitansburg/Blacksburg in the future and provide an even better experience.Sincerely,Guest Services Manager

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from GM on Sep 28, 2023
We're delighted to hear that you had a pleasant experience at Econo Lodge Christiansburg/Blacksburg, especially during a busy Weekend. We appreciate your feedback about the room, the friendly staff, and the convenient location. Your satisfaction is important to us, and we hope to have the pleasure of hosting you again for another memorable visit.Sincerely,Guest Services Manager

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on Sep 28, 2023
It's truly wonderful to hear about your visit to the Econo Lodge Christiansburg/Blacksburg! We're delighted that you enjoyed your stay here with us. Being right on the busy strip with many restaurants and fuel stations makes us a great location. Having easy access to so many amenities makes for a memorable stay, and we're glad to be a part of your cherished memories. Your feedback about the room and rental costs is valued, and we always strive to ensure all our guests have an exceptional experience. Our staff is looking forward to seeing you again soon.Sincerely,Guest Services Manager

4/10 Poor

Valerie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The tub, toilet, and sink had visible dirt and mirror had spit residue. Towels were missing and the ones my husband brought back stunk like smoke as did the room. The floors were dirty. Dusty lamps, stained chairs, scraped paint. Just rundown. Also online said started at $90. We had to pay $250! On the other hand, Bed linens looked and smelled clean. Food was stated to be continental breakfast and it was. Included hard boiled eggs and yogurt. Honestly would not ever stay here again.
Stayed 1 night in Sep 2023
Response from GM on Sep 28, 2023
It is unfortunate that you did not have the relaxing getaway you were hoping for. Your feedback on where we dropped the ball will be shared with the respective teams so we can seize all opportunities for improvement. We are confident we can show you a much better experience, so please consider giving us another try when you return to the area.Staying in this area on any busy weekend with events going on will affect the rates as there is many hotels in our area we always strive to provide rates on the lower end as we are a budget friendly hotel. Busy weekends in our area is always in August, September, and October as we have the VA TECH college nearby and they host home football games with a stadium seating 66,000 fans.Have a great day and thank you again for your business. Sincerely,Guest Services Manager

4/10 Poor

Kristin

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They put us in a room that the door wouldn't close all the way. We couldn't lock the door. It was a place to lay our heads but not much more than that.
Stayed 1 night in Aug 2023
Response from GM on Aug 30, 2023
Thank you for choosing us to host you on your recent trip. We're disappointed to read about your experience. Our goal is to provide every guest with exceptional service, and we're disappointed that was not the case for you. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, we take your comments seriously and will discuss them with our team. Your feedback is greatly appreciated, and we wish you safe travels ahead.Sincerely,Guest Services Manager

2/10 Terrible

CA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was terrible. The mold smell hit you in the face, could barely breathe. the shower filled with water when you used it. The bedding was awful. I do not recommend. I would have preferred to sleep in the car.
Stayed 2 nights in Aug 2023
Response from GM on Aug 30, 2023
Thank you for choosing to stay at the Econo Lodge. The hotel is proud winners of the 2022 Gold Award and our guests find our hotel to be clean, comfortable, and affordable. Even though we did not met your needs during your travels, we are pleased that you stayed here with us for two nights. We will continue to work hard to provide excellent service and fresh clean rooms for our guests.Have a great day and thank you again for your business.Kind Regards,Guest Services Manager

6/10 Okay

Lisa

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Staff is exceptional... room did smell musty but was as clean as one could get it. Good location. Decor and room a bit run down but we were only there to shower and sleep.
Stayed 2 nights in Aug 2023
Response from GM on Aug 30, 2023
Your perfect rating, kind words, and recommendation keeps us going strong. Thank you so much for sharing your experience here with us and spotlighting our friendly staff and all the wonderful location. We will continue to work hard to provide clean and affordable accommodations for all of our guests.We look forward to welcoming you back, so please return soon for another stay at the Econo Lodge.Sincerely,Guest Services Manager

6/10 Okay

David

Traveled with family
Liked: Staff & service
Friendly staff.
Stayed 1 night in Aug 2023
Response from GM on Aug 30, 2023
Your perfect rating, kind words, and recommendation keeps us going strong. Thank you so much for sharing your stay at the Econo Lodge and spotlighting our friendly staff and all the wonderful amenities we offer. We look forward to welcoming you back, so please return soon for another memorable time.Sincerely,Guest Services Manager

10/10 Excellent

Juana

Stayed 1 night in Aug 2023
Response from GM on Sep 28, 2023
Thank you for your kind words and for choosing to stay at the Econo Lodge Christiansburg/ Blacksburg. We're delighted to hear that you had a great experience with us and enjoyed our location, views, and time. It's wonderful that you chose to stay with us as we are known for having affordable rates and clean accommodations, as well as access to convenient amenities. We're pleased that you found your stay enjoyable and memorable. Your feedback is greatly appreciated, and we look forward to welcoming you back for another visit.Sincerely,Guest Services Manager

6/10 Okay

Trevor

Liked: Staff & service
Stayed 3 nights in Aug 2023
Response from GM on Sep 1, 2023
Thank you for being our guests.

4/10 Poor

Geraldine

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our first room assigned was musty/moldy. Crawling insect and visible debris on the floor and mattress pad was dirty. We got a different room that was hard to access by key card. Breakfast and accommodation NOT as advertised. Can't believe it's AAA approved.
Stayed 1 night in Aug 2023
Response from GM on Aug 30, 2023
Thank you for your business and we apologize that we did meet your expectations. The hotel is proud winners of the 2022 Gold Award and we are known for having clean, comfortable, and affordable accommodations. We have shared your comments with the staff and we will continue to work hard to provide great stays for all of our guests.Kind Regards,Guest Services Manager

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good room not expensive
Stayed 1 night in Aug 2023
Response from GM on Aug 30, 2023
It was an honor to welcome you Christiansburg/Blacksburg and we are thrilled you were impressed with all we have to offer. Thank you for sharing all of your lovely compliments about the Econo Lodge in Christiansburg/Blacksburg.We look forward to welcoming you back to Econo Lodge again soon.Sincerely,Guest Services Manager

8/10 Good

Randon

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from GM on Sep 1, 2023
Thank you for being our guests.

8/10 Good

Alison

Liked: Cleanliness, staff & service
Nice hotel for the price point. Rooms tastefully renovated. I appreciated always being able to find parking right outside my room. The breakfast is basic but will do in a pinch. Staff really friendly and knowledgeable of the area. The only downside - I visited for a couple of days in July and one of the big reasons I selected this hotel over an other, was the advertised amenity of an outdoor swimming pool. Upon arrival, I was informed that the pool was closed. Not for the day - it was still tarped from the winter - indicating to me no intention in opening any time soon.
Stayed 3 nights in Jul 2023
Response from GM on Aug 30, 2023
It was an honor to have you stay here with us at the Econo Lodge in Christiansburg/Blacksburg. It sounds like you settled right into our spacious accommodations. It would be our pleasure to serve you again when you return to the area.Guest Services Manager

8/10 Good

Mercedes, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Better than average for EconoLodge; nice big rooms that were clean and quiet; breakfast selection much better than usual-pancakes and waffles pre-made in ziplock bags; instant oatmeal;muffins; coffee and juice.
Stayed 1 night in Jul 2023
Response from GM on Aug 30, 2023
Amazing Review! Thank you for your review of the Econo Lodge in Christiansburg/Blacksburg VA. We will continue to work hard to provide all of our guests with clean, comfortable, and affordable accommodations.Thank you again for your business.Kind Regards,Guest Services Manager

6/10 Okay

Randolph R

Liked: Cleanliness, staff & service
The property is showing some wear and tear. Also, the property claims to be pet friendly, but we were charged $15/night for each of our Yorkshire terriers. They were crated for sleep and with us when we gone, if we had not said anything about them nobody would have known they were there.
Stayed 4 nights in Jul 2023
Response from GM on Aug 30, 2023
Thank you for being our guests at the Econo Lodge. We appreciate having honest guests that let us know when traveling with pets, as we do have 24/7 security cameras at the hotel and we can identify when guests are traveling with pets. We will continue to do our best to provide a great stay for all of our guests.We look forward to having you come and be our guests again the next time you are in the area.Best Regards,Guest Services Manager

8/10 Good

Nadezda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location,nice place to stay for that price
Stayed 1 night in Jul 2023
Response from GM on Aug 30, 2023
Amazing Review! Thank you for being our guests at the clean, comfortable, and affordable Econo Lodge. We look forward to having you come and stay with us again the next time you are in the area.Kind Regards,Guest Services Manager

10/10 Excellent

GAIL

Stayed 1 night in Jun 2023

10/10 Excellent

Eduin

Stayed 3 nights in Jun 2023

8/10 Good

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip with BFF
Stayed 1 night in Jun 2023

10/10 Excellent

RICHARD, Johnstown

Liked: Cleanliness, staff & service, property conditions & facilities
The Econo Lodge in Christiansburg is a good hotel to stay at, good clean rooms at a great price.

10/10 Excellent

RICHARD, Johnstown

Liked: Cleanliness, staff & service, property conditions & facilities
The Econo Lodge in Christiansburg is an excellent place to stay. Very good rooms at a excellent price.
Stayed 1 night in Jun 2023

10/10 Excellent

Gary

Stayed 2 nights in Jun 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023