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Opiniones de Lake Point Lodge

2 out of 5
Lake Point Lodge
13470 E. Hwy 20, Clearlake Oaks, CA

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 127 de 281 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 93 de 281 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 39 de 281 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 11 de 281 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 11 de 281 opiniones" "

8.6/10

Limpieza

8.4/10

Servicio y personal

7.6/10

Servicios

8.2/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very good
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Rafael

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff. Always make you feel like you are home away from home
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Teresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The managers helped me through a tough spot in my life. Never think people won't trust you.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Rafael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Vik P., el 1 may. 2024
Dear Rafael,Thank you for your glowing 5-star review! We are glad you enjoyed your stay and look forward to hosting you again.

10/10 Excelente

Rafael

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always great people at the front desk. The owners are always greeting us with a smile
Se hospedó 1 noche en marzo de 2024
Respuesta de Vik P., el 1 may. 2024
Dear Rafael,Thank you for your kind words! We are delighted to hear that our staff made your stay memorable with their welcoming smiles. We look forward to your next visit and the opportunity to serve you again.

10/10 Excelente

Holly

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly! Was a great stay.
Se hospedó 1 noche en enero de 2024
Respuesta de Vik P., el 17 ene. 2024
Dear Holly,Thank you for the fantastic review! We truly appreciate your positive feedback on the friendly atmosphere. It was a pleasure hosting you and your husband. See you soon!

10/10 Excelente

Meylinda

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Vik P., el 16 ene. 2024
Dear Meylinda,Thank you for your wonderful review! It brings us joy to know you had a pleasant stay. We eagerly anticipate hosting you again on your next visit to Lake County.

8/10 Bueno

Adrienne

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Vik P., el 6 ene. 2024
Dear, Adrienne, Thank you for taking the time to write a review about your recent stay at our motel. We value your feedback and hope to welcome you back in the future for an even better experience!

8/10 Bueno

Natalie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The lobby, parking lot & rooms were very clean. The new person in the front desk was welcoming. We were on the 2nd floor and the steps are too steep; makes it challenging without an elevator for people with disability. The water pressure in the shower was excellent. The pillows need to be changed; all were flat. Overall, the Lodge is the only hotel near family.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Vik P., el 6 ene. 2024
Dear Natalie,Thank you for providing valuable feedback on your recent stay. We are glad you appreciated the cleanliness and service. We will address the concerns noted above to improve future experiences. We are honored to be your choice for lodging near family and hope to host you again soon.

10/10 Excelente

Marcus

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Vik P. , el 6 ene. 2024
Dear Marcus,Thank you for your fantastic review! We are delighted to hear that you had a positive experience at our facility. See you soon!

10/10 Excelente

Amanda

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I’ve stayed here several times for work and have enjoyed each stay! The rooms are always clean and the beds are comfortable. The staff is also very friendly and accommodating. Would recommend!
Se hospedó 4 noches en diciembre de 2023
Respuesta de Vik P., el 6 ene. 2024
Dear Amanda,Thank you for your wonderful review! We are thrilled to hear that you have consistently enjoyed your stays at our facility. Your compliments mean the world to us. We genuinely appreciate your recommendation and look forward to welcoming you back for your future stays!

10/10 Excelente

Rafael

Viaje de negocios
Le gustó: Servicios
Easy access and good front desk service
Se hospedó 1 noche en diciembre de 2023
Respuesta de Vik P., el 6 ene. 2024
Dear Rafael,Thank you for your awesome 5-star review! We are pleased to hear that you found our motel easily accessible and appreciated the quality of our front desk service. We look forward to seeing you the next time you are in the area.

10/10 Excelente

Sunny

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome service
Se hospedó 1 noche en diciembre de 2023
Respuesta de Vik P., el 6 ene. 2024
Dear Sunny,Thank you for your stellar 5-star review! We are delighted to hear that you received awesome service during your stay. We look forward to accommodating you during your next visit to the area.

10/10 Excelente

Jacquelyn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was very clean.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Vik P., el 6 ene. 2024
Dear Jacquelyn,Thank you for your 5-star review! We are delighted to hear that you found the room very clean. Your positive feedback is much appreciated, and we look forward to hosting you again in the future!

10/10 Excelente

Maxine

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check-in and check out was fast, efficient and stress-free. Receptionist was very informative, very friendly and so accommodating. Our big family came to visit relatives so we rented out 5 rooms. The hotel was convenient and reasonably priced for a clean and quiet place to sleep and the beds were very comfortable too!
Se hospedó 2 noches en octubre de 2023
Respuesta de Vik P., el 30 oct. 2023
Dear Maxine,Thank you for your AMAZING feedback! We are delighted to hear about the positive experience at our property. We look forward to welcoming you and your wonderful family back soon.

10/10 Excelente

Natasha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
From the time of check in the gentleman checked me in and so kind and pleasant. Very welcoming we are telling all our friends and family to stay there when they are in the are. 5 stars.
Se hospedó 2 noches en octubre de 2023
Respuesta de Vik P., el 30 oct. 2023
Dear Natasha, We greatly appreciate your kind words! It’s wonderful to hear that your check-in experience was delightful, and we are thrilled you are recommending us to friends and family. We will be here to welcome them with the same warm hospitality.

8/10 Bueno

Thomas

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was just an overnight stay , but the accomodations were very good.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Vik P., el 30 oct. 2023
Dear Thomas,Thank you for taking the time to share your feedback. We are happy to hear that your overnight stay was pleasant. We hope to have the opportunity to welcome you back in the future for an even more memorable experience.

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Vik P., el 30 oct. 2023
Dear James,Thank you for your 5-star review! We hope to see you again soon for another excellent stay.

10/10 Excelente

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clear lake
Quick overnight. Front desk attendant very helpful. Room was spacious and clean. No noise issues at all. Slept very well.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Vik P., el 30 oct. 2023
Dear Susan,We are thrilled to hear you had a pleasant overnight stay. Your feedback is much appreciated. We look forward to your next visit.

10/10 Excelente

Kerry, Provo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was a great Asian restaurant next door.
Se hospedó 1 noche en agosto de 2023
Respuesta de Vik P., el 30 oct. 2023
Dear Kerry,Thank you for the 5-star review. We are delighted to hear that you had a fantastic experience at our property and the neighboring restaurant. We hope to welcome you back in the near future.

10/10 Excelente

Claudia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Vik P., el 22 ago. 2023
Dear Claudia, Thank you for your fantastic review! We’re thrilled you had a great experience and we look forward to serving you again soon.

10/10 Excelente

Christi

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This motel was extremely reasonable and by far the cleanest and friendliest place we’ve stayed. The owner is top notch and was always ready to assist us any way he could! I never rate anything and felt this place was worth posting about. Highly recommend!
Se hospedó 1 noche en agosto de 2023
Respuesta de Vik P., el 22 ago. 2023
Dear Christi,Thank you so much for taking the time to share your wonderful review of our motel! We’re absolutely thrilled to hear that you found us to be the cleanest and friendliest place you’ve stayed. Your kind words mean a lot to us. We greatly appreciate your recommendation, especially coming from someone who rarely rates places. We’re delighted to have made your stay special, and we look forward to welcoming you back whenever your travels bring you our way.

10/10 Excelente

Claudia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Vik P., el 12 ago. 2023
Dear Claudia,Thank you for your glowing review of your recent stay with us! We're delighted you had a wonderful experience and appreciate your kind rating. We look forward to hosting you again soon.Best regards

10/10 Excelente

Andria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Vik P., el 12 ago. 2023
Dear Andria,Thank you for your wonderful review of your recent stay! We're thrilled you had a great experience and hope to welcome you back soon.Kind regards,

10/10 Excelente

Francois, StPaul ile aux noix

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Piscine en réparation lors de notre séjour. Mauvais timing car il faisait très chaud.
Se hospedó 1 noche en julio de 2023
Respuesta de Vik P., el 12 ago. 2023
Dear Francois,Thank you for your kind review of your recent stay, despite the pool being closed during your visit. We're delighted you still enjoyed your time with us and appreciate your understanding. We hope to provide an even better experience next time, and the pool will be ready for your enjoyment.Kind regards

2/10 Terrible

Javier

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Vik P., el 12 ago. 2023
Dear Javier,We apologize for not meeting your expectations during your stay. Your feedback is important, and we'd like to learn more about your concerns. Please contact our guest services so we can address this directly. We're committed to improving and hope for the chance to welcome you back for a better experience.Kind regards,

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice facility. Very clean and quiet. Staff was very friendly.
Se hospedó 1 noche en julio de 2023
Respuesta de Vik P., el 12 ago. 2023
Dear Mark,Thank you for your positive review of our motel. We're thrilled to hear that you found our facility clean, quiet, and enjoyed the friendliness of our staff. Your feedback is greatly appreciated and we look forward to hosting you again.Kind regards,

10/10 Excelente

Susan

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
After I made reservations found out that the pool was not available or the breakfast that was included in the Expedia information.
Se hospedó 1 noche en julio de 2023
Respuesta de Vik P., el 12 ago. 2023
Dear Susan,Thank you for your positive review of our motel, despite the pool and breakfast issues. Your feedback helps us improve, and we hope to welcome you back for a better experience.Kind regards,

6/10 Aceptable

Josh

Viaje de negocios
Le gustó: Servicio y personal
Don't let them fool you! No breakfast, even though it's listed as having it. Beds are decent Staff isn't the hospitable, very short and crude. Rooms are spacious and have upgraded to USB plugs.
Respuesta de Vik P., el 12 ago. 2023
Dear Josh,Thank you for your review. We apologize for the breakfast and staff experience issues. Your feedback is important as we make improvements. We're pleased you liked our upgraded USB ports. We hope to have a chance to exceed your expectations on your next visit.Kind regards,

10/10 Excelente

Rafael

Se hospedó 1 noche en junio de 2023
Respuesta de Vik P., el 12 ago. 2023
Dear Rafael,Thank you for your positive rating! We appreciate your support and are glad you had a good experience. Your feedback means a lot to us, and we hope to see you again in the future.Kind regards,

10/10 Excelente

Roslyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check in attendant was very helpful, polite, and thorough! Great price!
Se hospedó 1 noche en junio de 2023
Respuesta de Vik P., el 12 ago. 2023
Dear Roslyn,Thank you for your positive review of our motel. We're delighted to hear that you had a great experience during check-in and found our prices appealing. Your feedback brightens our day, and we look forward to welcoming you back soon.Best regards,

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de Vik P., el 12 ago. 2023
Dear Michael,Thank you for sharing your feedback. We're pleased that you had a positive experience and we hope to have the pleasure of serving you again in the future.Best regards,

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en junio de 2023
Respuesta de Vik P., el 12 ago. 2023
Dear Anonymous,Thank you for the review! We're glad to hear that you had a satisfactory experience. Your feedback is valuable, and we look forward to the opportunity to improve and provide an even better stay next time.Best regards,

8/10 Bueno

alexander

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very Nice and Efficient Staff and Management, Clean Units. Will definitely stay here again when in the Clear Lake Area ...
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 5 noches en mayo de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very clean, comfortable room. Of the 4 different places I stayed on this trip, this was by far the best.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Alisha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Leon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Don

Viaje familiar
Le gustó: Limpieza y servicio y personal
Biggest complaints was the toilet was loose at the mounting base and there was no cold water working at the sink facet.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Carmen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was our second stay here and it will definitely be our go to for anytime we will be visiting the area. It is spacious, clean, and the gentleman/owner at the counter is friendly and accommodating.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Shaun

Se hospedó 1 noche en mayo de 2023

4/10 Malo

Yuriy

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beat up property. Attendant will place u in quality of room based on how he likes you. Hope you don't get low quality room.
Se hospedó 1 noche en abril de 2023
Respuesta de Vik P., el 12 may. 2023
Hey Yuriy,Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of our facilities.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Decent spot.
Decent enough spot to stay. Pet friendly, and there seemed to be a lot of dogs. First small fridge I have ever seen with a separate freezer, which worked very well.... as long as the power was on. The power went off around 4am, which is a big problem for my wife, who uses a BiPAP machine to breathe when sleeping. She tried to sleep in a chair but to no avail. So, the power came back on around 7am, and with checkout at 11am we set a 10:30 alarm. Front desk staff were very welcoming and professional. Shower head needs replacing, water pressure and heat were good. Firm bed.
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The combinations were clean, lost power woke up in the middle of the night could not breathe. Have to wear a CPAP machine, and there was no breakfast.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Frederick, Medford

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No free breakfast
Se hospedó 1 noche en abril de 2023

10/10 Excelente

cathy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023

2/10 Terrible

JoAnne

Viaje de negocios, Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
I booked three nights but upon arrival I realized I had booked the wrong hotel miles from where I needed to be. I told the gentleman at the desk I would only be staying one night. He said he couldn’t do anything and to speak to Expedia. I stayed one night but booked the next two with Expedia at the correct motel. L as ke point charged me three nights. Multiple calls/requests to to see manager of this hotel was ignored. do not stay here!
Se hospedó 3 noches en abril de 2023

10/10 Excelente

Renae

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean and well maintained , everything worked and the water was nice and hot
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Tou

Se hospedó 1 noche en abril de 2023

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023