Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi
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Reviews of OYO Hotel Cleveland, TN

2.5 out of 5
OYO Hotel Cleveland, TN
2589 Georgetown Rd NW, Cleveland, TN

Reviews

4.4
Rating 10 - Excellent. 1 out of 9 reviews" "
Rating 8 - Good. 0 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 4 out of 9 reviews" "

3.8/10

Cleanliness

3.6/10

Staff & service

3.2/10

Amenities

3.4/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

4/10 Poor

Melvin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked for a chair and toylet paper to be brought. Neither was brought so I went to get the paper.
Stayed 4 nights in Apr 2024

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Room stank like cigarettes, holes in sheets and blankets, roaches crawling on the drapes, barking dogs in other rooms, checkin through a walk up window, non-working outlets, holes in the walls, flickering bulbs. They have a sign saying weekly and monthly rent needs to be paid in full. This is not a good hotel for travellers passing through.
Stayed 1 night in Mar 2024

2/10 Terrible

Devona

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Call it the OHNO hotel. First—the place doesn’t say Oyo. It says Lincoln hotel. Stressful AF driving around at 11pm trying to find the right hotel. Second, the owner *just pulled in* as I was pulling up to ask where Oyo Hotel was. She was in PJs and toting dominoes. The lobby REEKED of smoke. She had us sign some paper about renting and no visitors after 10pm. She teased “time to sign your life away” excuse me?? Next, our *non smoking room* REEKED of smoke. I went to the lobby complain. Lady legit says she “understands” having asthma and then hands me a mostly empty can of effing Lysol! What you think Lysol gonna do?? There was only one bath towel and it was soiled with someone’s snot. I drove to f’ing walgreens at 12:30 in the morning to buy wash rags, bath towels, toilet paper (one mostly used roll) and a can of actual air cleanser to get out the smell. The comforters had cigarette burn holes. No matter how much I sprayed the smell wouldn’t go away. It felt like someone was pumping cigarette smoke. DO NOT STAY HERE. All the friendliness in the world will not make this place worth it.

4/10 Poor

Myrna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should be condemned. We were driving north to Canada, arrived late, exhausted, and needed a good sleep. This area, this property, and our room should be overhauled. We felt unsafe. I would never had stayed there by myself. There were no towels, no toilet paper and no remote for the tv. By far, the worst place we have ever stayed. DO NOT GO HERE.
Stayed 1 night in Mar 2024

10/10 Excellent

Justin

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property not that great but the managers are very nice people.
Stayed 1 night in Mar 2024

6/10 Okay

Tyler

Disliked: Staff & service, amenities
Didn't smoke in the room but they claimed they smelled nicotine so they took half my deposit.... Such a scam. They most likely pocketed it.
Stayed 3 nights in Dec 2023