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Very comfortable place, breakfast, pet friendly, but no good grass for puppy potty, just gravel.
wanda
Stayed 1 night in Apr 2024
Response from Customer Service on May 2, 2024
Wanda, thank you for sharing your experience at TownePlace Suites by Marriott Clovis. We're elated to hear you found comfort in our accommodations and enjoyed the breakfast offerings. Our doors are indeed open to pets, and we appreciate your feedback regarding outdoor areas for furry companions. Your feedback will help in our continuous efforts to enhance our guest experience. We're looking forward to welcoming you back.
Very homey, comfortable room with tons of amenities like full sized refrigerator, spacious desk, arm side table, stove, convection / microwave oven, etc. Shower was huge. Bed was very comfortable.
Thomas
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 22, 2024
Thomas, thank you for taking the time to share your feedback. We're thrilled to hear you found the TownePlace Suites by Marriott Clovis to feel like a home away from home. It's pleasing to know you appreciated our well-equipped rooms and the abundance of amenities we offer. We're also glad to hear that you found the bed to your liking and enjoyed the ample space in the shower. Your insight is greatly valued, we hope to welcome you back in the future.
10/10 Excellent
Lea
Mar 13, 2024
Lea
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 2, 2024
Lea, thank you for taking the time to rate your experience at TownePlace Suites by Marriott Clovis. We're thrilled to know we could meet your expectations. We hope to see you again soon!
8/10 Good
OSCAR
Jan 5, 2024
OSCAR
Stayed 1 night in Dec 2023
Response from Customer Service on Jan 13, 2024
Oscar, thank you for your rating of TownePlace Suites by Marriott Clovis. It seems you appreciated your stay with us and we invite you to come back soon so that we can strive to make your next visit a perfect one.
10/10 Excellent
Katherine
Dec 28, 2023
Truly awesome, only minor issue was the thing to pull up for a shower was broken.
Katherine
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 29, 2023
Katherine, we're thrilled to hear you had a fantastic stay at TownePlace Suites by Marriott Clovis. We appreciate your understanding regarding the issue with the shower control. Rest assured, this feedback will be shared with our maintenance team to ensure a more flawless experience for all future guests. Thank you for choosing us and we hope to welcome you back soon.
Ashley, it's fantastic to read your high rating for TownePlace Suites by Marriott Clovis! We're thrilled you enjoyed your stay and look forward to welcoming you back in the future. Thanks so much for choosing us.
Thank you for sharing your thoughts with us, Hilary!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to TownePlace Suites by Marriott Clovis.
Very comfortable bed and pillows and clean, great suites for our sports tournament with numerous players.
Verified traveler
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 21, 2023
Thank you for the great review. It's wonderful to know that TownePlace Suites by Marriott Clovis was able to provide comfortable and clean spaces for your sporting team! We're also thrilled that our well-appointed suites met your needs during your stay. We appreciate your feedback and hope to welcome you back in the near future.
Wayne, we’re delighted you found the cleanliness at TownePlace Suites by Marriott Clovis to your liking. We always strive to maintain a spotless environment for our guests. As for the traffic noise, we ensure to take your feedback seriously, and consider possible ways to make your future stay more peaceful. Thank you for your review, and we hope to serve you again soon.
6/10 Okay
Prasanna
Nov 20, 2023
Prasanna
Stayed 1 night in Nov 2023
Response from Customer Service on Nov 21, 2023
Prasanna, thank you for taking the time to rate your recent stay. It seems we didn't manage to fully meet your expectations. We'd appreciate the opportunity to hear more about your experiences and ways we can enhance our service for the future. We hope for another chance to better serve you in the future.
6/10 Okay
Deonicia
Nov 19, 2023
Liked: Cleanliness
Deonicia
Stayed 4 nights in Nov 2023
Response from Customer Service on Nov 20, 2023
Deonicia, your rating has been noted, and we appreciate your feedback. Thank you for staying with us. We look forward to having another chance to better serve you next time.
Staff is friendly and the rooms are comfortable. I especially like that there’s a comfortable loveseat to relax on in the rooms and the large, bright bathrooms are nice as well
Will
Stayed 1 night in Oct 2023
Response from Customer Service on Oct 23, 2023
Hello Will, it's delightful to hear that you appreciated the welcoming team members at TownePlace Suites by Marriott Clovis. We're glad to know that you found our suites cozy, with their relaxing furnishings and generously lit restrooms heightening your comfort. We hope to welcome you back for another satisfying stay soon.
10/10 Excellent
Paola
Sep 7, 2023
Paola
Stayed 1 night in Sep 2023
Response from Customer Service on Sep 9, 2023
Paola, it's great to know you had a positive experience at TownePlace Suites by Marriott Clovis. We appreciate your excellent rating and look forward to your next visit!
10/10 Excellent
Nicholas
Aug 1, 2023
Nicholas
Stayed 1 night in Jul 2023
Response from Customer Service on Aug 22, 2023
Thanks for sharing this perfect rating, Nicholas!We're thrilled to hear you enjoyed your stay at TownePlace Suites by Marriott Clovis! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!
10/10 Excellent
SALVATORE
Traveled with family
Jul 24, 2023
Liked: Cleanliness, room comfort
SALVATORE
Stayed 1 night in Jul 2023
Response from Customer Service on Jul 25, 2023
Thank you for the excellent rating, Salvatore!Our goal is to go above and beyond to ensure our guests have a memorable experience at TownePlace Suites by Marriott Clovis! We look forward to hosting you again soon.
We appreciate the feedback, Stacey.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.
10/10 Excellent
Misty
Jul 16, 2023
Misty
Stayed 1 night in Jul 2023
Response from Customer Service on Aug 6, 2023
Thank you for the great rating, Misty!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at TownePlace Suites by Marriott Clovis! We hope you plan on staying with us again soon!We're looking forward to your next visit!
10/10 Excellent
Patricia
Traveled with family
Jul 10, 2023
Liked: Cleanliness, room comfort
We enjoyed our stay. The beds are comfortable and love the kitchenette. Staff was friendly and love that it is pet friendly.
Patricia
Stayed 2 nights in Jul 2023
Response from Customer Service on Jul 13, 2023
Thanks for the lovely review, Patricia!It's wonderful you had such a fantastic stay at TownePlace Suites by Marriott Clovis! We strive to share a relaxing and restful experience with all of our guests. We're delighted you enjoyed our comfortable bedding so much. We look forward to hosting you again soon for another amazing experience!Thank you again for sharing your feedback!
10/10 Excellent
Verified traveler
Traveled with family
Jul 8, 2023
Liked: Cleanliness, room comfort
Comfort in Clovis NM.
We enjoyed our stay. The suite was well-appointed and the breakfast had tasty options.
Verified traveler
Stayed 1 night in Jul 2023
Response from Customer Service on Jul 10, 2023
Thanks for the amazing rating!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at TownePlace Suites by Marriott Clovis!
8/10 Good
john
Jul 7, 2023
john
Stayed 6 nights in Jun 2023
Response from Customer Service on Jul 9, 2023
We appreciate your lovely rating, John!The satisfaction of our guests is important to us so we can't wait to see you back again at TownePlace Suites by Marriott Clovis soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!
convenience kitchen, dinner table, big room etc.
The best stay
Changjoon
Stayed 1 night in Jun 2023
Response from Customer Service on Jun 9, 2023
Thank you for sharing the wonderful review with us, Changjoon!We're happy to hear that you had such a pleasant stay at TownePlace Suites by Marriott Clovis! It was our pleasure hosting you. It's great to know that our spacious and well-equipped rooms had such a positive impact on your stay. We love providing our guests with great amenities and services and we're happy that you had all that you needed.Thanks again for sharing!
Loved the full kitchen and cleanliness of the whole property. The front desk was very friendly and helpful
B A
Stayed 1 night in May 2023
Response from Customer Service on May 26, 2023
Thank you for the outstanding review, B A!We're delighted your experience at TownePlace Suites by Marriott Clovis was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job!We look forward to sharing another amazing experience with you soon!
Thank you for the great rating, Rene!We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our hotel overall, but we are disappointed to hear that we could have done more for you regarding our breakfast options. We will share your feedback with our team moving forward.We look forward to sharing an even better experience with you soon! Have a beautiful day!
6/10 Okay
Karen
Traveled with partner
May 17, 2023
It is newish and comfortable.
Paper cups, shower cap, no incline near door for luggage cart, TV not working in entire hotel. Person at desk has limited knowledge.
Karen
Stayed 1 night in May 2023
Response from Customer Service on May 18, 2023
Hello Karen,Thank you for taking the time to share your experience. We appreciate your feedback, as it helps us to improve and better serve our guests.We're glad to hear that you found our accommodations to be newish and comfortable. It is always our goal to provide a relaxing and welcoming environment for our guests.Regarding the paper cups and shower cap, we apologize for any inconvenience this may have caused and appreciate your understanding as we strive to balance sustainability and convenience for our guests. Additionally, we apologize for any difficulty you encountered with the luggage cart access and will ensure our team addresses that issue as soon as possible.We're sorry to learn about the TV not working in the entire hotel during your stay. We know how important it can be to unwind and enjoy some entertainment after a long day. Our team is looking into this issue to prevent it from occurring in the future.We also apologize that the front desk associate seemed to have limited knowledge. We are continually working on training our team members to provide the highest level of service to our guests. Rest assured, your concerns have been communicated to our management team for prompt action.Thank you again for your feedback. We hope that you will consider staying with us again in the future so that we can demonstrate our commitment to exceeding your expectations for a comfortable and enjoyable stay.
Thank you for the excellent rating, Allyson!It's fantastic to hear you enjoyed your stay at TownePlace Suites by Marriott Clovis so much! We're delighted we could accommodate you during your stay and that we left you with a wonderful impression. Your praise for our quiet location is much appreciated! Thank you for taking the time to share.We look forward to hosting you again soon!
10/10 Excellent
Brandon
Business traveler, Traveled with pets, Traveled with family
Great place to stay if in Clovis. This was my first stay at this particular chain of hotels and it was wonderful. Clean, staff was attentive, and pet friendly.
Brandon
Stayed 1 night in Apr 2023
Response from Customer Service on Apr 25, 2023
Thanks for the amazing review, Brandon!It's lovely you enjoyed your time at TownePlace Suites by Marriott Clovis so much! We strive for excellence and your praise for our cleanliness and service lets us know we're doing our job. We're thrilled to have provided such a memorable and fantastic experience for you.We can't wait to see you again soon!
Staff were friendly and the room was up to date and beautiful
Diana
Stayed 2 nights in Apr 2023
Response from Customer Service on Apr 17, 2023
Thank you for the stellar review, Diana! We truly appreciate it and we are elated you had a fantastic stay at TownePlace Suites by Marriott Clovis. We hope to provide you with another perfect stay in the future!
10/10 Excellent
Patricia
Traveled with family
Feb 27, 2023
Liked: Cleanliness, room comfort
Our go to when in Clovis
We enjoyed our stay! Staff was friendly, room was clean and comfortable, when we asked for sheets for pull out sofa bed, they brought them up within minutes. Also, Love that it is pet friendly!
Patricia
Stayed 1 night in Feb 2023
Response from Customer Service on Feb 28, 2023
Thank you for the wonderful review, Patricia!It's outstanding your time at TownePlace Suites by Marriott Clovis was so fantastic! We're thrilled you enjoyed our clean, comfortable accommodations so much. We strive for excellence and your praise for our kind staff lets us know we're doing our job! We can't wait to see you again soon so we can share another amazing experience with you!
This hotel was very clean and the staff was very accommodating. The beds were very
Comfortable as well.
Julia
Stayed 1 night in Feb 2023
Response from Customer Service on Feb 25, 2023
Thank you for taking the time to leave this wonderful review, Julia!We're thrilled to know you enjoyed your stay at TownePlace Suites by Marriott Clovis so much! We strive for excellence so we're pleased to hear you appreciated not only our clean and comfortable rooms, but also our friendly staff! Your praise lets us know we're succeeding!We can't wait to host you again for yet another unforgettable visit!
10/10 Excellent
Kelli
Jan 29, 2023
Kelli
Stayed 1 night in Jan 2023
Response from Customer Service on Mar 7, 2023
Thank you for the wonderful rating, Kelli!It's fantastic you enjoyed your time at TownePlace Suites by Marriott Clovis so much! We look forward to hosting you again soon for another amazing experience!
8/10 Good
Corrie
Traveled with family and small children, Traveled with family
Deadbolt didn’t work. Informed clerk. Breakfast was just the normal hotel breakfast. Not great but food. Over all a good place to stay
Corrie
Stayed 2 nights in Jan 2023
Response from Customer Service on Jan 24, 2023
Thank you for taking the time to review your stay with us. We apologize that the deadbolt didn't work and we are glad that you informed a clerk. We strive to provide a comfortable and safe environment for all our guests. We are glad that you enjoyed the breakfast and that you found the overall stay to be good. We hope that you will consider staying with us again in the future.
10/10 Excellent
Sheila
Jan 17, 2023
Liked: Cleanliness, room comfort
Sheila
Stayed 1 night in Jan 2023
Response from Customer Service on Jan 20, 2023
Thank you for the fantastic rating, Sheila!It's outstanding you had such a wonderful experience at TownePlace Suites by Marriott Clovis. We care about the satisfaction of our guests. We can't wait to see you again soon!
Loved this hotel very clean very nice people working will be back again !
Anthony
Response from Customer Service on Dec 28, 2022
Thank you for the kind words, Anthony!It's excellent you enjoyed your time at TownePlace Suites by Marriott Clovis! We pride ourselves in offering a clean, friendly and comfortable environment for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us!We can't wait to see you again soon for another amazing experience!
8/10 Good
Brandy
Traveled with family
Dec 12, 2022
Liked: Cleanliness, room comfort
Brandy
Stayed 2 nights in Dec 2022
Response from Customer Service on Dec 14, 2022
Thank you for the great rating, Brandy!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at TownePlace Suites by Marriott Clovis. We'd like to share an even better experience with you soon.
Thanks for the wonderful review, Matthew!We're thrilled you had such a fantastic stay at TownePlace Suites by Marriott Clovis! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. We strive for excellence and your praise lets us know we're doing our job!We look forward to seeing you again soon for another fantastic experience. Thank you again for sharing your feedback!
10/10 Excellent
Joe
Traveled with family
Oct 28, 2022
Liked: Cleanliness, room comfort
Highly recommended.
High quality, clean, convenient, efficient. This is my goto hotel next time I'm in town.
Joe
Stayed 2 nights in Oct 2022
Response from Customer Service on Nov 2, 2022
Thank you for the excellent review, Joe!It's lovely you had such a pleasant experience at TownePlace Suites by Marriott Clovis! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding!We look forward to hosting you again soon for another amazing experience!
10/10 Excellent
Randy
Sep 26, 2022
Randy
Stayed 1 night in Sep 2022
10/10 Excellent
Colleen
Traveled with family
Sep 12, 2022
Liked: Cleanliness, room comfort
Extremely Comfortable Bed
In town for a funeral, I thought I had changed the date, they switched with no problem. Room was very nice, super comfortable bed!
Very clean, quiet place to stay. Staff were friendly and helpful. Breakfast much better than most
Dean
Stayed 1 night in Jun 2022
10/10 Excellent
ALLYSON
Traveled with family
Jun 25, 2022
Liked: Cleanliness, room comfort
Friendly, Clean, nice
We had a great stay in the suite, staff we all very friendly and helpful which was wonderful. There was a nice breakfast selection. Appreciated it was clean AND laundry facilities
ALLYSON
Stayed 5 nights in May 2022
10/10 Excellent
David
Traveled with family
May 26, 2022
Liked: Cleanliness, room comfort
David
Stayed 1 night in May 2022
8/10 Good
Celeste
Traveled with family
May 20, 2022
Liked: Cleanliness, room comfort
Awesome
We were in a 2-bedroom suite at the end of the hallway on the 1st floor near exit door on quiet side of building near handicapped parking. Staff was awesome!!!!
The staff was wonderful and helpful. Room very clean. WIFI was not great and TV channels were out most of stay. Loved the Firepit. It would be nice if Firepit seating was cleaned Dailey and grill is a great idea but also needs cleaned. The beds were not comfortable. I realize NM is a dusty area but outside amenities need cleaned more often because of this. Do to lack of things to do in the area these outside features are a big draw.
Angela
Stayed 5 nights in Apr 2022
Response from CC on May 24, 2022
Thank you for pointing that out. Adding it to our checklist. Hope to have you back soon!
10/10 Excellent
Stan
Traveled with family
Apr 11, 2022
Liked: Cleanliness, room comfort
Great Hotel and Great Staff. Miss Torres went beyond helping us out with Hotels.com
Stan
Stayed 2 nights in Apr 2022
Response from CC on May 24, 2022
Thank you! We will let her know. Glad she was here to help!