Hi Bryce, the right vacation home is everything, and we're disappointed if this wasn't the one for you! The homeowner would like to share the following: - Thank you for letting us know of the fireplace listing inaccuracy. Because of the liability, our insurance company does not allow us to make the fireplace available to guests so we've corrected this in the listing. - Like most of the houses in the Cheyenne Canyon area, ours is over 100 years old. While we have updated the electrical and plumbing, we chose to preserve some of the features we felt lent character to the house. - We're not aware of any holes in any of the doors. Each room has a close-able door that affords guests their own privacy. - Each of the bed sizes is accurately depicted on the listing and we encourage guests to thoroughly review this before booking to ensure that the home works well for their needs. We're sorry to hear that you were uncomfortable. - The house can be a bit drafty, but guests are welcome to turn up the thermostats, which we keep low when the house is unoccupied. We also have provided extra blankets in the closet in the downstairs bedroom. - We also have an excellent 24-hour local management company that is very responsive to our guests' needs. They could have assisted with the heating issues had they been contacted. Their contact information was sent in an email to your prior to checking in and is also posted clearly on the front of the welcome book. We apologize for any delay with extending your stay but we're glad to have been able to complete this request for you. We look forward to hosting many satisfied guests!

Hi Tracie, thank you for your review. We wanted to pass along the following feedback from the homeowners: We are sorry to hear you were disappointed in your stay. We don't list a fireplace as an amenity, plus the daily temperatures have been in the 90s. We stock the kitchen with adequate pots and pans for the capacity of our property. I will check to make sure none of them have disappeared and replace them if needed. Most of the windows are brand new and very high quality, so they open and close easily, with the exception of the downstairs bedroom windows. We wish you had let us know about this, as we would have been happy to check it out for you and repair the window right away if necessary. We are not sure what you mean by saying the sunroom is unusable. Everything is clean and in working order. We will take care of the screen door--thank you for bringing that to our attention. We have furniture on the back porch, but will definitely consider investing in some chairs that can be used on the front porches as well. Thank you for the feedback!