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Reviews of Days Inn & Suites by Wyndham Columbia Airport

2 out of 5
Days Inn & Suites by Wyndham Columbia Airport
110 Branch Rd, West Columbia, SC

Reviews

5.8
Rating 10 - Excellent. 96 out of 664 reviews" "
Rating 8 - Good. 150 out of 664 reviews" "
Rating 6 - Okay. 145 out of 664 reviews" "
Rating 4 - Poor. 116 out of 664 reviews" "
Rating 2 - Terrible. 157 out of 664 reviews" "

5.8/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Anh

Liked: Staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Matthew

Traveled with pets
Disliked: Property conditions & facilities
I had my reservation and checked in. Stay was $142 with $50 deposit. My bank calls right away wanting to know if I want to approve charges from Days inn for $13,996.62 (NO) then bank wanted to put a block on the card. This was the manager trying to run this fraudulent charge. The rest of the staff was great. I chose a non-smoking room so I would not have to deal with smoking, but the person right beside me stands outside all day and night smoking, and all the smoke went right into my room through the air condition. I asked front desk to come down and he brought air freshener. The last thing you want to do is pick up and move to another room when you’re dead tired so I suffered through it now with a sinus infection today. First thing I rolled over to see this morning was grape jelly on the bed skirt with someone’s biscuit on the floor. I washed the bathtub and shower out to get rid of the hair and showered and got out of there. Continental breakfast is a waffle or some cereal with a gallon of milk sitting out on the counter, for Lord knows how long. No fruits, yogurt or muffin's. They have a machine with concentrated orange juice that has the door taped up to keep it shut and the push button to dispense the juice has got a short in it so you must punch it a 100 times to get a 1/2 cup of juice. The cups are as big as mouthwash cups from a bathroom. Note: Bring your own cup! The coffee cups were so tiny I just went across the street to the waffle House to get coffee.
Stayed 2 nights in Mar 2024

8/10 Good

Talya

Liked: Cleanliness, staff & service, property conditions & facilities
The place is nice and quiet
Stayed 1 night in Mar 2024

8/10 Good

Wyteria

Stayed 2 nights in Mar 2024

4/10 Poor

Elizabeth

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I ended up not staying at this site. there were cigarette burns in the comforters and overall place needs some serious updating. toilet paper had been used. not as pictured on the website. had a nonrefundable two night stay so lost money.
Stayed 2 nights in Jan 2024

2/10 Terrible

Joe

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room had bad odor and possibly blood stains on the wall next to headboard of bed.
Stayed 1 night in Nov 2023

2/10 Terrible

juana

Stayed 9 nights in Nov 2023

8/10 Good

Miceal

Stayed 1 night in Nov 2023

2/10 Terrible

John-Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The check in staff was polite. No issues there. But man, this hotel is beyond terrible. So much was broken or falling apart in our room it’s not worth even listing it out. Pieces of the sink missing. Faucet in the shower falling out of the wall. Moldy caulking. Little roaches in the room crawling on the microwave. I have no idea what the governing body of hotel sanitation is but avoid this place. You get what you pay for. Again, pleasant staff, but the place is absolutely awful.
Stayed 1 night in Nov 2023

4/10 Poor

UnDentable

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was AMAZINGGGGG! VERY HELPFUL AND SUPER PLEASANT! Overnight staff lady.
Stayed 1 night in Nov 2023

2/10 Terrible

Brian

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I was in room 101. This room was outdated with old refrigerator, old microwave, TV had spots on the picture screen, furniture was pealing and had tape on some parts. Floors were dirty and there was hair left in bathroom from previous tenant. Also there was a stale smell to the room.
Stayed 1 night in Nov 2023

6/10 Okay

Harold

Traveled with family
It was clean but needed updating badly, only 2 plugins in the room worked so it was hard for 4 people to charge all of our phones but one of the employees did find us an extension cord. The blow dryer didn’t work!! The staff were all nice and friendly!!!
Stayed 1 night in Nov 2023

6/10 Okay

VALLORIE

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The room was fine, clean, and staff was friendly and helpful. I didn't like though having to get my room key rekeyed every time I left the room and came back... Given I was registered...
Stayed 2 nights in Nov 2023

6/10 Okay

Frank

Disliked: Amenities
I was appreciative to the staff for allowing me to check in a little bit earlier than my 3p arrival. I don't have too much to gripe. I liked the complimentary breakfast waffle and hot showers, and the bed, with multiple pillows, was firm. But the floors were dirty as my socks and feet were filthy, the bed had bloodstains on the edge, the face towel was ripped, and to find a roach in my bag that was NOT in it when the restaurant gave me was a put off. I only used this place because of closeness to business and the inexpensive cost so, I get what I paid for, I guess. I don't hate the spot but I won't ever recommend it.
Stayed 2 nights in Oct 2023

8/10 Good

shuler e.

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Comfortable and clean but needs some work
Loved the motel and location. Sheets were clean but had cigarette burns. Two vagrants outside by the back fence asking for money all night.
Stayed 2 nights in Oct 2023

2/10 Terrible

Kerry

Disliked: Cleanliness, property conditions & facilities
We checked out and went elsewhere. Dirty room, property is dirty and needs updating.
Stayed 1 night in Sep 2023

6/10 Okay

Scott

Traveled with partner
Didn't real like the area
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

David

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old run down hotel in a sketchy part of town. Super nice staff though.
Stayed 1 night in Aug 2023

2/10 Terrible

Joann

Stayed 1 night in Jul 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks much appreciated
Stayed 1 night in Jul 2023

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldnt allow visiter to get in the pool. Manager was rude and everytime my mother in law went to talk to front office the Manager was always peeking around the corner listening to conversation. Taking Deposit and not able to return it right away. Also mattresses had signs of bed bugs.
Stayed 1 night in Jul 2023

8/10 Good

Lisa

Stayed 1 night in Jul 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Jacquelyn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Days Inn, The room smell like old mildew. Curtain was. The floor was not carpet. The pictures of the room is deceptive. The room is old and need renovations. The bed sheet and spread was low quality. The customer service young lady was trying to be slick by not giving me a Cash receipt for a $50. I went in room came back & voiced my concerns. Her clothes look unprofessional dressed leggings.Although she was nice she didn’t seem to understand the significant of giving proof of cash deposit. Travelocity seem to be deceptive practice because first I wasn’t told that the money will come out my account) pay for rooms in advance or should I say I didn’t understand money would come out my account until after the date of reservation. Also didn’t let me know that a deposit will come out my account or should I say it seem like Travelocity is dealing with low budget hotels. On the surface by pictures, look hood but it low quality once you see with your eyes
Stayed 1 night in Jun 2023

8/10 Good

Kenneth

Stayed 2 nights in May 2023

2/10 Terrible

Tammy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Deposit
My stay was good but when I got there they had to have a 50 dollar deposit which I had not gotten back yet
Stayed 1 night in May 2023

2/10 Terrible

Alberto

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good at all. Cockroaches Al over the beds and floor.Room dirty and stinky. Do not recommended at all.
Stayed 3 nights in Apr 2023

2/10 Terrible

Susie

Traveled with family
Liked: Staff & service
Didn’t feel safe! Not clean! Bathroom faucet hanging off wall. Lady at desk was nice and apologetic.
Stayed 1 night in Apr 2023

2/10 Terrible

Grace

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
MOST DISGUSTING PLACE
The most disgusting hotel! Smells awful! Holes in sheets and blankets! Dog hair from previous stay on blankets! Toilet didn’t work once! Checked out after one night and after paying for three nights. The front desk refused any refund and even refused to return the deposit! Most awful experience! Not sure how this place is open!
Stayed 3 nights in Apr 2023

2/10 Terrible

Taea

Disliked: Cleanliness, amenities, property conditions & facilities
Roaches cold water
Stayed 2 nights in Apr 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches, holes in the wall and dirty toilet. Was afraid to take a shower feeling like I would be dirtier for it, doors wouldn't close without slamming and keys wouldn't work without trying 30 times
Stayed 1 night in Mar 2023

2/10 Terrible

Kelvin

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The toilet was broken. Body hair was everywhere and the room was roach infested.
Stayed 1 night in Mar 2023

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bugs in the room. Didn’t even sleep in the room. Checked out after 1:00am
Stayed 1 night in Mar 2023

2/10 Terrible

Millicent

Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean
Stayed 1 night in Mar 2023

8/10 Good

John

Business traveler
Disliked: Amenities
It was a hotel. meh.
Stayed 1 night in Feb 2023

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the worst experiences I have ever had. The room was disgusting and not clean at all, food on the chair all over the floor, beds where dirty, I asked for clean sheets so I could change my bed and have a clean place to sleep, I ended up wiping everything down myself so I could stay for the 3 days I booked. I also had my service animal with me which housekeeping locked in my room.
Stayed 3 nights in Jan 2023

4/10 Poor

Marc

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Poorly maintained. No hot water on one evening. Breakfast amenity so meager, it may as well just not be included.
Stayed 4 nights in Dec 2022

2/10 Terrible

Candice

Stayed 1 night in Nov 2022

2/10 Terrible

Nick

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

2/10 Terrible

Samuel

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst hotels on earth. Staff is very rude. Hotel rooms are nasty, I saw it and drove home 30 minutes after I checked in.
Stayed 1 night in Oct 2022

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like paying another $50 as a deposit. Tells me their clientele is substandard. The property shows this - it is not very clean. No elevator to get to my 2nd floor room. I asked for a king size but was given 2 doubles. It was 11:00 at night - too late to complain or change rooms. Last time I ever stay at a Days Inn.
Stayed 1 night in Sep 2022

2/10 Terrible

julie

Disliked: Cleanliness, amenities, property conditions & facilities
Price
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Ok, but needs work.
The beds were hard, and the check-in process took 30 minutes. A new employee was being trained.
Stayed 1 night in Sep 2022

4/10 Poor

Felicia

Room phone not working Refrigerator not cooling Wrong room No laundry service
Stayed 2 nights in Sep 2022

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Raleigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 2 nights in Aug 2022

6/10 Okay

Frank

Liked: Staff & service, property conditions & facilities
The staff was friendly and helpful and easy to access. Despite seeing a dead roach in my room, my stay was nice.
Stayed 2 nights in Jul 2022

6/10 Okay

Francisco S

Disliked: Cleanliness, staff & service, property conditions & facilities
Outdated tv was blurry in 2nd room. 1st room tv stuck on only 1 channel. Had to ask to change rooms. Garbage from previous guests still in garbage bin.
Stayed 3 nights in Jul 2022

2/10 Terrible

Bob

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022