Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing

Reviews of La Quinta Inn by Wyndham Columbia NE/Fort Jackson

2.5 out of 5
La Quinta Inn by Wyndham Columbia NE/Fort Jackson
1538 Horseshoe Drive, Columbia, SC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 321 out of 450 reviews" "
Rating 8 - Good. 90 out of 450 reviews" "
Rating 6 - Okay. 25 out of 450 reviews" "
Rating 4 - Poor. 6 out of 450 reviews" "
Rating 2 - Terrible. 8 out of 450 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is a good place!
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel. Clean rooms and facilities. Breakfast was fantastic. Good options for dining close by.
Stayed 1 night in Apr 2024
Response from Hotel Manager on May 3, 2024
Dear Andrew,Thank you for your stay. Appreciate your nice comments about our services and hotel. Your compliments are not only rewarding but also inspiring. It is our pleasure that we were able to satisfy you. Our goal is to provide our guests with the warmest hospitality and most efficient service. We are looking forward to seeing you soon.Sincerely, Hotel Manager

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Hotel Manager on May 2, 2024
Dear Deborah,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager

4/10 Poor

kyle

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
We walked into the establishment and was greeted right away at 1130 pm. Got checked in and walked up to our room which we found not cleaned well. There was a grape right inside the door a peanut next to the bed nightstand and a penny laying on the floor next to the bed. Beside from that we woke in the morning and the staff was very pleasant with us while we got breakfast. So i would suggest working on the cleanliness of the overall room and it would change my rating to a 5 star
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 30, 2024
Dear Kyle,We apologize for the cleanliness issues you encountered during your stay. Providing a clean and comfortable environment is important to us, and we regret that we fell short of meeting your expectations in this regard. Your feedback regarding the cleanliness of the room will be addressed with our housekeeping team to ensure immediate improvements are made. We're glad to hear that our staff was pleasant during breakfast, and we appreciate your understanding. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

8/10 Good

Anna-Marie, Rosemere

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on May 1, 2024
Dear Anna-Marie,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager

6/10 Okay

Jane

Traveled with pets
Was most surprised to be charged an extra 25.00 for my service dog! Will not seek out La Quinta again.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 30, 2024
Dear Jane,We apologize for any inconvenience caused by the unexpected charge for your service dog. We strive to provide transparent pricing and regret that this aspect fell short of your expectations. Your feedback is valuable, and we'll review our policies to ensure clarity for future guests. We hope you'll reconsider and give us another chance to exceed your expectations in the future.Sincerely, Hotel Manager

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine at the facility. It had been recently renovated and is in top shape. They serve a free and adequate breakfast from 6 to 9 am. It is in a slightly noise area. The room was small with only one chair and the shower pressure was marginal. Tv channels were very limited. Would stay there again.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 30, 2024
Dear Jamie,Thank you for your perfect rating and detailed feedback! We're glad to hear that you found our facility to be in top shape after the recent renovation and that you enjoyed the free breakfast provided. We appreciate your comments regarding the room size, shower pressure, and TV channels. Your feedback helps us identify areas for improvement, and we'll take your comments into consideration to enhance the guest experience. We're pleased to hear that you would stay with us again, and we look forward to welcoming you back for another comfortable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Danielle, Newmarket

Liked: Cleanliness, staff & service, property conditions & facilities
Worked for us- needed for overnight only
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 29, 2024
Dear Danielle,We're glad to hear that our hotel worked well for your overnight stay! Thank you for your perfect rating and for choosing to stay with us. If your travels bring you back our way, we'd be happy to welcome you for another comfortable visit. Safe travels!Sincerely, Hotel Manager

10/10 Excellent

bryce

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 29, 2024
Dear Bryce,Thank you for your perfect rating and concise feedback! We're delighted to hear that you had a nice experience with us. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 Excellent

Omar Adalberto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet,affordable. Great staff. For my purposes it was very close to Fort Jackson. Would definitely recommend.
Stayed 4 nights in Apr 2024
Response from Hotel Manager on Apr 28, 2024
Dear Omar Adalberto,Thank you for your positive feedback. We're delighted to hear that you found our hotel quiet, affordable, and conveniently located for your needs near Fort Jackson. Our team takes pride in providing excellent service, and we're thrilled to know that you had a positive experience with us. Your recommendation means the world to us! We look forward to welcoming you back on any future visits to the area. Sincerely,Hotel Manager

10/10 Excellent

Catherine, Virginia Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was extremely clean and very nice. Great value and convenient to our destinations.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 28, 2024
Dear Catherine,Thank you very much for your stay. We're delighted to hear that you found our property exceptionally clean and enjoyable during your stay. Providing great value and convenience to our guests is what we strive for, and we're thrilled that we could meet your expectations in these aspects. Your satisfaction is our top priority, and we appreciate your kind words. We hope to have the pleasure of welcoming you back on your next trip to the area.Sincerely,Hotel Manager

10/10 Excellent

Chris

Great experience
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 27, 2024
Dear Chris,Thank you for your perfect rating and brief feedback! We're delighted to hear that you had a great experience during your stay. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

8/10 Good

Richard

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It appears that this is an older property that was extensively renovated to bring it up to date. It has been open only six months. They did a good job. Breakfast was good and the owner or manager was in the dining room, supervising. Nice man.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 27, 2024
Dear Richard,Thank you for your 4 out of 5 rating and for sharing your experience with us. We're glad to hear that you appreciated the extensive renovations to bring our property up to date and that you enjoyed the breakfast. We're also pleased to hear that you found the owner or manager to be attentive and pleasant. We value your feedback and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

2/10 Terrible

Jennifer, Spruce Pine

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I checked out after one hour. My carpet was sticky. I ask for a tub due to a broken foot to soak my foot and got a shower. The room was very loud. Mine faced the interstate and parking lot and I could hear the noise from the roads. The hallways were dark and people were gathering in the hallways. I felt very uncomfortable. When I tried to voice my opinion after an hour. The young kid told me he couldn’t refund me . Due to me booking through Expedia. I was traveling alone. The hotel boasts about 20 restaurants. Did not say you had to drive to them all. Or the entrance to the hotel is in an awkward dangerous intersection. I was traveling on military business. I had to get another room somewhere else. Where I felt safe.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 27, 2024
Dear Jennifer,We apologize for the unsatisfactory experience you had during your brief stay. Your comfort and safety are our top priorities, and it's disappointing to hear that we fell short in meeting your expectations. We regret any inconvenience caused by the noise from the roads, the discomfort in the hallways, and the misunderstanding regarding the tub request. Additionally, we apologize for the inconvenience with the refund process. We take your feedback seriously and will address these issues with our team to ensure improvements are made. We appreciate your service and hope to have the opportunity to provide you with a more positive experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Haely

Liked: Amenities
Nice room And great service. The location is a little Sketchy but the hotel is very nice.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 26, 2024
Dear Haely,Thank you for your 5 out of 5 rating! We're glad to hear that you enjoyed your nice room and received great service during your stay. We apologize if you found the location to be sketchy, but we're glad that the hotel itself met your expectations. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Breakfast was a little lacking but everything else was great.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 26, 2024
Dear Jerry,Thank you for the perfect rating and your valuable feedback! We're thrilled to hear that you found our staff wonderful and that you enjoyed everything else about your stay. We appreciate your comments regarding breakfast, and we'll certainly take them into consideration as we strive to continually improve our offerings. We look forward to welcoming you back for another excellent stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Janet, hollywood

Liked: Cleanliness, amenities
Right off interstate and very clean room
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 23, 2024
Dear Janet,Thank you for taking the time to share your positive experience. We're delighted to hear that our convenient location off the interstate and the cleanliness of our rooms met your expectations! We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Willis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Was disappointed the kids couldn’t get in the pool.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 22, 2024
Dear Willis,Thank you for your recent stay at our hotel. We're pleased to hear that overall, you had a great experience during your stay. However, we apologize for any disappointment regarding the pool not being accessible to the kids. We'll look into the issue to ensure that any necessary maintenance or adjustments are made promptly. Hope you will visit again. Sincerely, Hotel Manager

8/10 Good

DENISE

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked the hot breakfast, including eggs 2 ways, sausage, gravy, biscuits, as well as the usal items of cereas, breads, and fruits. i didn't like the peculiar odor of what I presume was the cleaning products in the room.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 22, 2024
Dear DENISE,Thank you for your stay and feedback. We're glad to hear that you enjoyed the hot breakfast offerings, including the variety of items available. However, we apologize for the peculiar odor in your room, likely from our cleaning products. Your feedback is valuable, and we'll look into addressing this issue to ensure a more pleasant environment for our guests. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Matthew

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed for our golf trip - it was clean, well equipped and the staff was great.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 21, 2024
Dear Guest,Thank you for taking the time to leave us such a positive review! We're thrilled to hear that our hotel had everything you needed for your golf trip and that you found it clean, well-equipped, and with great staff. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're glad we could meet your expectations. We appreciate your feedback and look forward to welcoming you back for your next golf trip or any future stays with us!Sincerely, Hotel Manager

10/10 Excellent

Charlette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed were heavenly
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 21, 2024
Dear Guest,Thank you for your glowing review! We're delighted to hear that you found our beds heavenly. Providing a comfortable and restful night's sleep is important to us, and we're thrilled that you had such a positive experience with our bedding. We look forward to the opportunity to welcome you back for another heavenly stay in the future!Sincerely, Hotel Manager

8/10 Good

Dennis

Traveled with partner
Liked: Cleanliness, amenities
Quiet and convenient
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 21, 2024
Dear Guest,Thank you for your review. We're glad to hear that you found our hotel quiet and convenient. Your feedback is valuable to us, and we're always looking for ways to improve our guests' experiences. If there's anything specific you feel we could do to make your stay even better next time, please don't hesitate to let us know.Sincerely, Hotel Manager

8/10 Good

Norris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 21, 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you had a positive experience overall. If there are any specific areas where you feel we could improve and earn that extra star for a perfect rating, please let us know. Your insights are valuable to us as we strive to provide the best possible experience for all of our guests. We appreciate your feedback and hope to have the opportunity to welcome you back again soon.Sincerely, Hotel Manager

8/10 Good

Jennifer, Corning

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was polite and the food was delicious... very clean great for military graduations, very close. The gym was nice as well! The pool is SEASONAL and you have to pay with a debit card, NO CASH... other wise it was great!
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 20, 2024
Dear Guest,Thank you for your kind words and positive feedback! We're delighted to hear that you enjoyed our polite staff, delicious food, cleanliness, and convenient location for military graduations. We're also glad you found our gym facilities to your liking. We appreciate your feedback regarding the pool payment method and its seasonal availability. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 21, 2024
Dear Guest,Thank you for taking the time to leave us a 5-star review! We're delighted to hear that you had a positive experience during your stay. If there's anything specific that stood out to you or any feedback you'd like to share with us, please feel free to let us know. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and ease of parking. Staff was extremely friendly and polite.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 19, 2024
Dear Deborah,Thank you for your positive feedback. We're glad to hear that you enjoyed the quiet atmosphere and found our parking convenient. It's great to know that our staff made a positive impression with their friendliness and politeness. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager

4/10 Poor

Laurel

Newer property but strong smelling deodorizer and inexperience check in staff
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 19, 2024
Dear Laurel,Thank you for sharing your experience. We're pleased to hear you found our property to be newer. However, we apologize for any inconvenience caused by the strong deodorizer smell and the inexperience of our check-in staff. Your feedback is invaluable, and we'll work to address these issues promptly. We hope to have the opportunity to welcome you back for a more pleasant stay.Sincerely, Hotel Manager

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with exceptional staff. Highly recommended.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 18, 2024
Dear Gary,Thank you for your glowing review! We take pride in providing a spotless environment and delivering exceptional service to our guests. Your recommendation means a lot to us, and we're delighted that you had such a positive experience. We look forward to welcoming you back for another fantastic stay whenever your travels bring you our way!Sincerely, Hotel Manager

10/10 Excellent

Yolanda

Liked: Cleanliness, amenities
Good and clean!
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 18, 2024
Dear Yolanda,We appreciate your perfect rating and kind words! Maintaining a clean and welcoming environment is essential to us, and we're delighted that you found our accommodations to your satisfaction. Should your travels bring you back this way, we'd love to host you again for another excellent experience!Sincerely, Hotel Manager

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price for quality
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 18, 2024
Dear Brian,We're glad to hear that you found our hotel to offer good value for the quality provided. Your feedback is appreciated, as it helps us continue to improve and provide excellent experiences for our guests. We hope to welcome you back soon!Sincerely, Hotel Manager

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively new property in a very convenient location. Glad we stayed.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 18, 2024
Dear Michael,Thank you for taking the time to share your experience! We're thrilled to hear that you enjoyed your stay at our hotel. Providing a convenient location and a comfortable experience for our guests is always our top priority. We hope to welcome you back again soon for another fantastic stay!Sincerely, Hotel Manager

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
extremely clean
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 16, 2024
Dear Michelle,Thank you for your great feedback. We're thrilled to hear that you found our accommodations extremely clean! Maintaining a high standard of cleanliness is a top priority for us, and we're delighted that it was evident during your stay. We look forward to providing you with the same level of cleanliness on your next visit!Sincerely, Hotel Manager

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodations. Room was clean; breakfast was good. I would stay here again without a doubt.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 16, 2024
Dear Richard,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your accommodations, found your room clean, and enjoyed our breakfast offerings. We truly appreciate your kind words and are thrilled to hear that you would choose to stay with us again without hesitation. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

10/10 Excellent

George and Carol

Traveled with partner
Liked: Amenities
We enjoyed our stay at this very nice hotel. The breakfast was good. However, on Sunday, we think the hours should be extended to 10 AM.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 15, 2024
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay at our hotel and found the breakfast to be good. We appreciate your suggestion regarding extending the breakfast hours on Sundays until 10 AM. We'll certainly take your feedback into consideration as we review our breakfast hours. Guest satisfaction is, of course, a big reward for our hospitality. Please do visit us again for a superior experience. Sincerely,Hotel Manager

10/10 Excellent

Alicia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This La Quinta was such an easy stay! The online check-in and check-out processes were seamless. The staff was super friendly and you didn't always see that these days. We were welcomed with big smiles and prompt attention. Big win! The room was clean and well appointed. Not a single regret about this stay.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 14, 2024
Dear Guest,Thank you for your fantastic review! We're thrilled to hear that your stay at La Quinta was enjoyable and hassle-free. Providing seamless online check-in and check-out experiences, along with friendly and attentive staff, is our priority. We're delighted that you found your room clean and comfortable. Your positive feedback means a lot to us!Sincerely, Hotel Manager

8/10 Good

Paul, austin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Checked in online before the trip, but then had to produce ID and credit card, again, for check-in
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 14, 2024
Dear Guest,Thank you for sharing your feedback. We apologize for any inconvenience you experienced with the check-in process despite completing it online. We'll review our procedures to ensure a smoother experience for our guests in the future. Your input helps us improve, and we appreciate your understanding.Sincerely, Hotel Manager

10/10 Excellent

Amy L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly professional staff
Stayed 4 nights in Apr 2024
Response from Hotel Manager on Apr 14, 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and professional. Providing excellent service is our top priority, and we're thrilled that we could meet your expectations. Your kind words mean a lot to us!Sincerely, Hotel Manager

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were good, rooms clean and hotel generally quite clean. Unfortunately tv had a fire stick or some equivalent in meaning we couldn’t watch the golf, tv channels not watchable. Not really a massive problem but if you’d like to watch tv then I’d recommend chdcking
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 13, 2024
Dear Daniel,Thank you for your stay. We're glad to hear that you found our beds comfortable and our rooms clean during your stay. However, we apologize for the inconvenience you experienced with the TV setup. Your feedback is appreciated, and we'll look into improving our TV options for guests who enjoy watching specific programs. The entire hotel team will be looking forward to welcoming you back soon. Sincerely, Hotel Manager

10/10 Excellent

Andrea D, Manvel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and very accommodating, I recommend this hotel if you're SC
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 13, 2024
Dear Andrea D,Thank you for your positive feedback. We're delighted to hear that you had a positive experience with our friendly and accommodating staff! Your compliments are not only rewarding but also inspiring. It is our pleasure that we were able to satisfy you. Our goal is to provide our guests with the warmest hospitality and most efficient service. We are looking forward to seeing you soon.Sincerely, Hotel Manager

10/10 Excellent

Héctor L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 13, 2024
Dear Héctor L,Thank you for staying at our hotel. We're thrilled to hear that you received outstanding service during your stay with us! Providing excellent service is our top priority, and we're delighted that we could exceed your expectations. We look forward to welcoming you back again soon.Sincerely, Hotel Manager

10/10 Excellent

Vilma E

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The employees are very nice
Stayed 2 nights in Apr 2024

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 12, 2024
Dear Kennedy,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

10/10 Excellent

Jelena

Stayed 1 night in Apr 2024
Response from Hotel Manager on May 1, 2024
Dear Jelena,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 11, 2024
Dear Tina,Thank you for providing us with a perfect rating! We are thrilled to hear that you had a wonderful experience during your stay. If there is anything specific you enjoyed or any feedback you would like to share, we would love to hear it. Your satisfaction is important to us, and we look forward to welcoming you back for another fantastic stay.Sincerely, Hotel Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice-new facility. Well maintained. Very pleasant experience.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 11, 2024
Dear John,Thank you for your positive feedback. We're delighted to hear that you had a very pleasant experience at our new and well-maintained facility. Your satisfaction is important to us, and we appreciate your kind comments. We look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

8/10 Good

Ron, Alexandria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The door would not lock without forcing it to. Free Breakfast was not that good. USB ports in room did not change our devices
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 10, 2024
Dear Guest,Thanks for the feedback. We regret the unpleasant experience you had during your stay with us. This is not what we want to provide to our guests. I have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better in the future. Sincerely, Hotel Manager

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new La Quinta. Very nice.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 9, 2024
Dear Michael,Thank you for your positive feedback! We're delighted to hear that you found our brand-new La Quinta very nice. Providing a comfortable and enjoyable experience for our guests is our top priority. We appreciate your kind words and hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager

10/10 Excellent

vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything inside was great.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Guest,Thank you for your feedback! We are thrilled to hear that you found everything inside our hotel great during your stay. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back for another excellent experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Eugenie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area it's ok
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you found the area surrounding our hotel to be satisfactory. If there are any specific aspects of the area you feel could be improved, please let us know. We appreciate your input and hope to welcome you back for another pleasant stay.Sincerely, Hotel Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 9, 2024
Dear Elizabeth,Thank you immensely for your perfect rating! We're overjoyed to know that you had such a fantastic experience with us. Your satisfaction is our utmost priority, and we hope to have the pleasure of hosting you again soon.Sincerely, Hotel Manager