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Reviews of Home2 Suites by Hilton Columbus GA

3 out of 5
Home2 Suites by Hilton Columbus GA
1664 Whittlesey Rd, Columbus, GA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 404 out of 616 reviews" "
Rating 8 - Good. 125 out of 616 reviews" "
Rating 6 - Okay. 46 out of 616 reviews" "
Rating 4 - Poor. 17 out of 616 reviews" "
Rating 2 - Terrible. 24 out of 616 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Gary, Rocky Face

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty and worn out looking . Needs updated terribly . Breakfast was a joke .
Stayed 3 nights in Apr 2024

4/10 Poor

Christa, Sherwood

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is worn out and not well maintained. There is a strong odor and they're using a harsh fragrance to cover the odor. Our room was dirty and unkept. We atayed but felt uncomfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

alice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Zykelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at the property before and loved it. So, we decided to book again and the stay was awesome. Beautiful, clean, the staff nice, and overall quiet and comfortable.

2/10 Terrible

Mitchell

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door had marks on it where someone had previously broken in. Shower was broke. Staff told us to “ sleep with a bat”. Ended up leaving and went to another hotel.
Stayed 1 night in Apr 2024

6/10 Okay

mathew g

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service 👏
Stayed 1 night in Mar 2024

10/10 Excellent

Tanika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel..!!!!!! Will recommend to Anyone it was excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Liked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Damian, Smiths Station

Stayed 2 nights in Feb 2024

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of nice amenities for longer stays even grills and a small swimming pool. Very nice breakfast
Stayed 2 nights in Feb 2024

8/10 Good

Nichole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pocket doors for the bathrooms not functioning was not a great surprise. The extra potato salad in the fridge, while funny, did raise questions about the efficacy of the cleaning processes at this establishment. Overall, our stay was enjoyable, but I would try a different hotel the next time we visit Columbus.
Stayed 1 night in Jan 2024

8/10 Good

Jacinta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Caroline

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel layout. Love the brand.

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Nov 2023

8/10 Good

William

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The day on my leaving, the reception was so unfriendly. I did not want to ask any more questions.
Stayed 3 nights in Nov 2023

10/10 Excellent

Shalieisa

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Very clean
Stayed 1 night in Nov 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Traveling through - safe, clean, no problems
Stayed 1 night in Oct 2023

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think this might have been our favourite hotel on our motorcycle trip. This was our 12th night on our trip. Staff were extremely friendly, room was awesome.
Stayed 1 night in Sep 2023

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Home2 Suites - Home Away From Home
My family and I had a great time while visiting Georgia. Our room was very comfortable, clean, and well-kept. Your staff, oh my goodness, were amazing from providing fresh towels, water, directions, friendly conversations, and fresh coffee. I wish I could remember all their names, but I am not good at remembering names. Home2 Suites is a hotel I hope to stay at again soon. Thank you, The Parker Family
Stayed 3 nights in Sep 2023

2/10 Terrible

Cary

Business traveler
Disliked: Property conditions & facilities, room comfort
Hotel has chemicals that irritate allergies
I had an awful allergy attack and my nose swole up to where I couldn’t breathe.
Stayed 1 night in Aug 2023
Response from Antonio on Aug 15, 2023
We hate to hear that you did not have a great experience with us at Home2 Suites Columbus! We make sure that we stay within our brand guidelines to any chemicals or products used; however, please inform me on the issue so we can try our best to resolve it as to we want to make sure all of our guests are satisfied

10/10 Excellent

Erika

Stayed 1 night in Aug 2023

10/10 Excellent

Kearsis, Bremerton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to shopping & dining
Stayed 13 nights in Jul 2023

2/10 Terrible

Christopher

Stayed 2 nights in Jul 2023

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had never stayed at a Home 2 Suite before, but plan on doing so in the future! The staff worked overtime to help us, the kitchen was wonderful and SO quiet! We loved it, thank you!
Stayed 2 nights in Jun 2023

10/10 Excellent

Laural

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In town for a golf tournament. Happy we chose this hotel. The staff was very friendly and helpful. The room clean and comfortable.
Stayed 3 nights in Jun 2023

10/10 Excellent

Fernando

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great (as Home2 Suites usually are), but the personnel were just awesome! Kind, polite and friendly. Definitely going back!
Stayed 2 nights in Jun 2023
Response from Antonio on Jun 21, 2023
Thank you for the kind words and we hope to see you again in the near future! Please feel free to reach out to the hotel if we are able to assist you in any way possible. Have a great day!

8/10 Good

JODI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The staff was very friendly and helpful. There was a beeping noise that came on every night of my staying that was a bit annoying but other than that my stay was very pleasant.
Stayed 2 nights in May 2023

10/10 Excellent

Rose

Stayed 2 nights in Apr 2023

2/10 Terrible

Juliana

Disliked: Cleanliness, staff & service
Dirty, noisy, limited supplies in room, don't get whats announced
Stayed 6 nights in Apr 2023
Response from Antonio on May 2, 2023
Hi!We hate to hear that you did not enjoy your stay, Juliana. Please contact the hotel at 706-257-6931 and tell us about your experience so that we can make sure these issues do not happen again. Thank You

10/10 Excellent

Felicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Antonio on May 2, 2023
Thank you for staying with us at Home2 Suites Columbus and hope to see you again soon!

10/10 Excellent

Mallissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and in a great location
Well when I got there at almost 4pm they didn’t have any rooms available and check-in was at 3pm. And there was a stain on the pillow case but other than that the room was very nice in a wonderful location. And the guy that checked me in was nice.
Stayed 1 night in Apr 2023
Response from Antonio on Apr 11, 2023
Thank you so much for your feedback as to we want to make sure you enjoy every stay with us. Please come back and see us! Have a great day!

10/10 Excellent

Paul

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It like the spaciousness of the room. Nice place. I did not like the strong smell of Lysol. My allergies kick in with that smell.
Stayed 1 night in Apr 2023
Response from Antonio on Apr 11, 2023
We do apologize about the Lysol smell as to we will make sure that is something that we can adjust for our guests! We hope to see you again and thank you for staying!

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the property
Stayed 2 nights in Jan 2023

10/10 Excellent

Hercheal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and very clean.
Stayed 1 night in Jan 2023

10/10 Excellent

Mario

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2022

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Juli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for resources we needed. Very welcoming and friendly staff. Had a slight issue with the wrong room that we booked but within 5 minutes the issue was resolved and we were moved into the correct room
Stayed 3 nights in Dec 2022

8/10 Good

Juanita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
I booked a 2 day stay for my Son's Basic training graduation. It was 12 miles from the base, and easily accessible to all the restaurants and activities. It is walking distance to a skating rink, movie theater and a family fun center. I could see it out my hotel window. We stayed in a room with 2 queen beds and a pull out sofa.The room was an extended stay room with all the kitchen amenities you needed except a stove. The room was clean. The beds slept fine, even the pull out couch was comfortable. The bathroom was clean and they even had shower gel and shampoo on the shower wall for you to use.The breakfast was great. They had a great selection of breakfast items. The lighting in the parking lot was excellent. They served breakfast from 6am to 10am. There was a car dealership right next to it. I felt safe about my car not being broken into. The staff was friendly and accommodated all of my requests. I even asked them if I could have an extended check out time and they extended for another hour. I plan to stay here again in 3 months when my Son graduates from AIT school. I would recommend this hotel to anyone.
Stayed 1 night in Dec 2022

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2022

10/10 Excellent

Chris

Stayed 1 night in Oct 2022

10/10 Excellent

Avohom, Ruther glen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Oct 2022

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Smelly and dirty stay
The hotel's lobby smelled terrible upon walk in (as if someone had left dirty diapers overnight). The tables appeared dirty as well. The trashcans near the elevators were overflowing. Once the elevators opened on my floor there was yet another overflowing trashcan with trash and some sort of liquid surrounding it. The room was ok but I doubted the cleanliness of it after what I walked through to get to it. I didn't think that this was an old property and tend to love the Hilton brand but this was just bad.
Stayed 1 night in Oct 2022

10/10 Excellent

Samietre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Vincent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel & love Home2Suites!
Awesome!
Stayed 6 nights in Oct 2022

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i will choose this hotel brand again!
I loved the room, es[ecially the shower instead of a tub. The kitchen area was wonderful. The hotel was verty clean and the staff was exceptional.
Stayed 1 night in Oct 2022

6/10 Okay

dennis

Traveled with family
Liked: Staff & service, amenities
Everything was great except our room had a wooden sliding door for the bathroom. First of all, who thinks that’s a good idea???? Secondly the door when you try to close and lock it doesn’t line up with the latch on door jamb. We had to have someone hold the door from sliding open every time someone went in the bathroom. Very, very frustrating!!! I told the front desk about it after the first night we were there but nothing was done. This is an issue that had to be that way for a long time. Why wasn’t it addressed??? The General Manager sent me a request for a review of our stay and I told her about this issue. I never got a response from her. So simple to fix this frustrating issue but all it takes is someone to care enough.
Stayed 2 nights in Sep 2022