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Reviews of Hampton Inn Corpus Christi-Northwest I-37

2.5 out of 5
Hampton Inn Corpus Christi-Northwest I-37
11233 Interstate 37, Corpus Christi, TX

Reviews

8.2

Very Good

Rating 10 - Excellent. 225 out of 444 reviews" "
Rating 8 - Good. 118 out of 444 reviews" "
Rating 6 - Okay. 46 out of 444 reviews" "
Rating 4 - Poor. 29 out of 444 reviews" "
Rating 2 - Terrible. 26 out of 444 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jeremiah

Liked: Cleanliness, staff & service, amenities
The property had construction going on, on the inside of the hotel, so it had a constant smell of paint and something else like drywall, and I couldn't figure out the last odor I’d smell, but it was all related to the construction going on inside the building. The room was nice, and everything worked well. I wish the room was a bit more lite, for it was kinda dim for my taste, unless you turned on every lamp. Overall it was a pleasant stay. It’s about 15-20 minutes from Corpus Christi, but I honestly thought it’d be closer. It’s worth staying at though.
Stayed 2 nights in Mar 2024
Response from Manager on Apr 15, 2024
Thank you for your stay we appreciate your feedback

2/10 Terrible

Rosie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When I booked this property, it did not say that it was under construction. It did not say that the business center was closed. It said all amenities were available. That’s false advertisement. I was very disappointed with this property. The room was very dusty and the bed was itchy.
Stayed 1 night in Apr 2024
Response from Manager on Apr 11, 2024
Thank you for your stay we appreciate your feedback

2/10 Terrible

Ramón

Disliked: Cleanliness, staff & service, property conditions & facilities
I wasn't even allowed to check in because Expedia screwed up my reservation. They kept my money and I paid for a night I didn't even stay for.
Stayed 1 night in Mar 2024
Response from Manager on Apr 9, 2024
Thank you for your stay we appreciate your feedback

8/10 Good

Kerri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Davy

Business traveler
Liked: Cleanliness, staff & service
Guests in the room above mine started stomping on the floor above me around 2 AM waking us and interrupting our sleep. Same thing around 615 AM.
Stayed 1 night in Jan 2024

10/10 Excellent

Rosie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Matt

Stayed 3 nights in Oct 2023

4/10 Poor

Estella

Traveled with partner
The facilities were clean. What really sucked, was that There was no TV. No cable. we were told that the cable company was going to come out around 4 o’clock and fix it. It is now almost 10 PM and still nothing. We didn’t even see any cable trucks outside fixing anything at all! And the lady behind the counter didn’t seem to care that people were complaining about it. She just brushed us off. I will not stay here ever again.
Stayed 1 night in Oct 2023

10/10 Excellent

Tammy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OVERNIGHT STAY
MY STAY WAS JUST OVERNIGHT BUT THE HOTEL WAS CLEAN, STAFF WAS PLEASING AND THE COFFEE WAS GREAT!
Stayed 1 night in Sep 2023

10/10 Excellent

Donnie Austin

Business traveler
All was good. No problems!
Stayed 1 night in Oct 2023

8/10 Good

Steward

Business traveler
Very friendly staff clean rooms
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Business traveler
Liked: Property conditions & facilities
Conquer the coast
Room was clean and quiet. Good hot tub.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first stay at a Hampton Inn. The breakfast was excellent. Staff helpful. We liked everything about the Hampton Inn and will stay there in the future.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Ramon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business
Another nice stay. Cleaning and breakfast staff are always friendly and helpful. I still don't understand why service animals (dogs) aren't allowed in pool or breakfast area.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jeff

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice. Excellent staff
Stayed 1 night in Aug 2023

8/10 Good

Ramon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business
Good overall hotel, pm front desk doesn't want to be there but everyone else am and pm are helpful, and positive. Great breakfast and pool.
Stayed 2 nights in Aug 2023

6/10 Okay

Erika

Traveled with family
Liked: Cleanliness
The hotel in general could definitely use an update, the tub in our room need to be replaced, it was dirty under toilet and the toilet kept leaking water. The pool was nice and the front desk ladies were friendly.
Stayed 1 night in Jul 2023

10/10 Excellent

Becky

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Sid

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
We come to work to work
Front desk receptionist wasn't the friendliest maybe because she had just got to work. But I didn't do anything to her. Evening shift.
Stayed 1 night in Jul 2023

2/10 Terrible

Valerie

Traveled with partner, Traveled with family
Disliked: Staff & service
DO NOT be so confident that you have a room reserved just because you get a confirmation that you have a room and even if your bank statement shows that it's paid for! I show up and I'm being denied a room and the person at the front desk isn't much of a help until I won't leave and start showing proof that the rooms paid for. It was a mistake on their end and I'm literally miles away from home. It was embarrassing and so frustrating, but I did not act out on it. I remained calm and respectful. Not everyone would be that way, so please, next time get your reservations together and make sure there are no mistakes before someone makes a trip to stay there at the Hampton.
Stayed 1 night in Jul 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Jose

Traveled with family
Liked: Staff & service, room comfort
Hit or Miss
The check in was quick and easy, but the room was hit or miss. The beds and room were tidy, but the comforter looked dirty, the closet mirror door latch was broken, and was being held shut with a trash can. The hall and room had an odor, but seemed clean.
Stayed 1 night in Jul 2023

8/10 Good

Chad

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Check-in was a smooth process. The room was spacious and clean. The bed was comfortable and the bedding smelled fresh and clean. Breakfast was simple and sufficient. I would stay here again.
Stayed 1 night in Jul 2023

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and hotel room is clean.
Stayed 1 night in Jun 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Denise

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful stay and the staff was very helpful. The only thing we found was that when we asked for extra towels we were told there were not any available because they were being washed. Other than that I would say that the stay was pleasant, the facilities clean and the staff friendly.
Stayed 2 nights in May 2023

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Francisca

Traveled with family
The best is their complimentary breakfast! Great variety and abundant.
Stayed 2 nights in May 2023

10/10 Excellent

Domingo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Very convenient location near the event we attended. Will return in the near future
Stayed 1 night in Apr 2023

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy visitor
Rooms were clean, staff was very friendly. Had to wait for a room our second night due to on line room selection which someone else booked so for our second night we were forced to relocate to another room but was called when room was ready for check in. I will stay here again my next trip.
Stayed 1 night in Apr 2023

10/10 Excellent

Gary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean & safe but the building and furniture are showing their age. Hot tub out of service and pool too dirty to use.
Stayed 1 night in Apr 2023

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Cliff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No check in before 3 pm?
Mostly excellent - the only problem was the late check-in time. We had to wait an hour and a half to check in.
Stayed 1 night in Mar 2023

10/10 Excellent

Christopher

Stayed 2 nights in Feb 2023

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Giovanni

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very warmly welcomed and helped with what we needed. We were given warm, freshly baked cookies and helpful advice for shopping needs. We will return.
Stayed 1 night in Feb 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Always Verify Amenities
Reserved 2 rooms. The first floor room had a TV that didn't work. No one addressed this issue after it was brought to the front desk's attention. Only reason for booking at this location was the listing of an indoor sauna. The sauna was out of order. Mural on the wall by the pool was peeling. Hot tub was out of order supposedly due to someone defecating in it. Room on the 3rd floor was near the elevator where construction was taking place.
Stayed 1 night in Jan 2023

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip was for family related emergency. Only complaint about the room was the hair dryer didn’t work. Overall nice room.
Stayed 1 night in Jan 2023

8/10 Good

Kashunta

Business traveler
Liked: Cleanliness, staff & service, room comfort
The staff was amazing. Very helpful. Mary and April are both Rock stars.
Stayed 2 nights in Jan 2023

10/10 Excellent

Mary Alice, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this property before when I come to visit my hometown. The area is safe. The Hotel it self is very clean - as well as the rooms! Check in is also fast & staff is always very helpful & friendly. They also provide a continental breakfast that has a variety of tasty food! If ur looking for an inexpensive, clean hotel look no further! I would highly recommend staying at this property!

10/10 Excellent

Ramon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business
It has been a consistently nice hotel till now. The room we were in had the odor of perspiration and then we noticed the hall smelled the same. What probably happened was they used dirty water for the whole hall. I hope they fix it due to its being one of our best hotels.
Stayed 1 night in Dec 2022

6/10 Okay

Aimee

Traveled with family
Liked: Room comfort
Okay
The shower didn’t work, but they sent maintenance over and it was fixed quickly. The room smelled musty.
Stayed 2 nights in Dec 2022

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Comfortable
It was a very quiet and comfortable stay. Not many guest on the evening we stayed there.
Stayed 1 night in Dec 2022

10/10 Excellent

Bridget

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

James

Stayed 1 night in Nov 2022