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Reviews of Apartamentos Santi

2.5 out of 5
Apartamentos Santi
Anselm Clavé, 8, Lloret de Mar, Girona

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 28 reviews" "
Rating 8 - Good. 13 out of 28 reviews" "
Rating 6 - Okay. 1 out of 28 reviews" "
Rating 4 - Poor. 4 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
brilliant
stayed here august 23 staff friendly and very helpful would recommend the apartments had a brilliant stay and holiday
Stayed 8 nights in Aug 2018
Response from Ana , departamento de calidad on Sep 17, 2018
Thank you very much for sharing your words of your recent visit to our Santi apartments. We are very happy to read that you enjoyed your stay and that the attention of our team stands out positively. Thank you very much Ana, quality department

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still a lovely place to stay
Stayed here before and every bit as good the second time, a nice quiet base with a lovely private rooftop terrace an pool, everything exactly as described and friendly helpful staff, Tara on reception was particularly helpful.
Stayed 7 nights in Jun 2018
Response from Tara - Reception department on Jun 20, 2018
First of all thank you for staying with us, it was a pleasure to have you in our Apartments. We hope that you enjoyed your stay and we hope to see you again. Thank you for your nice words towards our reception, we try our best so you feel like home. Thank you again!

10/10 Excellent

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff couldnt do enough for you. Super helpful.
Stayed 2 nights in Jun 2018
Response from Tara - Reception department on Jun 20, 2018
Thank you very much for staying with us, it was a pleasure having you here. We hope you enjoyed your stay and hope to see you again! Thank you again.

8/10 Good

Roe G, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around great stay!
We loved it..only thing AC hardly worked..but windows open took care of it...great location...comfy place!
Stayed 3 nights in Jun 2017
Thank you very much for sharing your opinion. We hope you enjoyed your stay We will check the air conditioner to work properly. Thank you very much Sincerely Ana M, quality department

8/10 Good

Frank, u.k.

Liked: Cleanliness
You get what you pay for.
As the title suggests you get what you pay for. Stayed here for 5 nights early in September and found hotel to be quite reasonable. Positive points were not too far out of town but not too close either , pretty quiet at night apart from other guests , pretty close to beach and shops etc. Free wifi , and most utensils available in kitchenette. Rooftop pool is good as well , if a little small. Negative points are only 4 electrical sockets in my apartment , none of which are situated particularly well. Also feel the apartment itself (and probably the whole building ) need a refurbishment. I feel that the lack of toaster and microwave hinders the self catering aspect. And my biggest issue with the apartment block itself is the fact that there is a four hour slot between 1130 and 1530 when the reception desk is not manned. Also there were several times when reception was unattended and just a piece of paper left on the counter with a contact number written on it. Basically if you go in with a positive attitude you should be fine.

10/10 Excellent

Cheng, Hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money!
Friend staff!
Response from General Manager on Aug 8, 2016
Thank you very much for sharing your opinion. We are pleased that enjoyed your stay. We appreciate your kind words to the staff. Thank you very much Ana, quality department

10/10 Excellent

Arnaud

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023
Response from Ana, departamento de calidad on Jun 27, 2023
Merci beaucoup de vouloir partager votre évaluation de votre visite aux appartements Santi.Nous espérons que vous avez apprécié votre séjour et nous apprécions votre évaluation.Nous espérons que vous pourrez nous rendre visite une autre fois.Merci beaucoupAna, service qualité

4/10 Poor

Sebastien

Stayed 1 night in Jun 2023
Response from Ana, departamento de calidad on Jun 27, 2023
Merci de vouloir partager votre appréciation de votre visite aux appartements Santi.Nous sommes désolés de ne pas avoir répondu pleinement à vos attentes.Merci beaucoupAna, service qualité

6/10 Okay

melina

Traveled with group
Liked: Amenities
Disliked: Cleanliness
Le personnel sympa, mais il n’y a pas de place pour se garer et là dame à l’accueil ne parle pas français
Stayed 1 night in Jun 2022
Response from Ana, departamento calidad on Jun 19, 2022
Merci de partager votre opinion. Nous espérons que vous apprécierez votre séjour et nous vous remercions de souligner positivement l'attention de notre équipe, Nous sommes désolés si nous n'avions pas de parking mais il ne peut pas être réservé et cela dépend de la disponibilité à l'arrivée des invités et il est payant, nous l'indiquons afin de ne pas confondre les futurs invités, nous sommes désolés Ana, service qualité

10/10 Excellent

Lola

Traveled with group
Liked: Cleanliness, room comfort
Tout s’est merveilleusement bien passé Nous étions très bien situés et le personnel était très sympa je recommande a 100%
Stayed 6 nights in Aug 2021

8/10 Good

Danilo, Genova

Traveled with group
Liked: Staff & service, property conditions & facilities
buon rapporto qualità/prezzo.. ottima posizione a pochi metri dalla spiaggia e alla via principale con i locali più rinomati.. consigliato
Stayed 7 nights in Sep 2019
Response from Ana , departamento de calidad on Sep 24, 2019
Thank you very much for sharing your opinion of your visit to our Santi apartments. We hope you enjoy your stay and we thank you for highlighting our central location. Thank you Ana, marketing department

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
très bon accueil ! il manque juste des ustensiles de cuisine efficaces (couteau qui coupent, cuillère en bois etc...) mais on s'en sort pour un séjour. Literie confortable.
Stayed 4 nights in Jul 2019
Response from Ana , departamento de calidad on Aug 14, 2019
Merci d'avoir partagé votre opinion sur votre visite dans nos appartements Santi Nous espérons que vous apprécierez votre séjour et nous vous remercions de souligner l'attention de notre équipe. Nous vérifierons que tous les appartements disposent de tout le matériel nécessaire. Nous sommes désolés. Merci beaucoup Ana, département qualité

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general todo muy bien, a resaltar la amabilidad del personal y como punto negativo....el wifi no llegaba bien.
Stayed 2 nights in Jun 2019
Response from Ana , departamento de marketing on Jun 19, 2019
Gracias por compartir su valoración de su visita a nuestros apartamentos Santi . Agradecemos sus amables palabras destacando positivamente la atención de nuestro equipo. Muchas gracias Ana , departamento de marketing

8/10 Good

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super semaine au centre ville à deux pas de la mer
Stayed 7 nights in Jun 2018
Response from Ana , departamento de calidad on Jul 6, 2018
Merci beaucoup de partager votre opinion. Nous espérons que vous avez apprécié votre séjour. Merci de partager vos mots Cordialement Ana, département qualité

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
appartement conforme a mes attentes
appartement simple confortable en plein centre ville
Stayed 9 nights in Sep 2017
Response from Ana M, departamento de calidad on Oct 25, 2017
Merci beaucoup d'avoir partagé votre opinion qui est très importante pour nous. Nous espérons que vous avez apprécié votre séjour Nous sommes heureux de mettre en évidence notre emplacement central et la propreté des appartements Santi Merci beaucoup Ana M, département qualité

4/10 Poor

Giorgio, Milano, Italy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The least necessary
The staff is almost impossible to find and everything but nice. Apartment invaded by ants, and given the least necessary to survive. If you find anything even a tiny bit better than this, get it.
Stayed 5 nights in Aug 2017
Response from Ana , departamento de calidad on Sep 4, 2017
Thank you for taking the time to improve our services. We will review what happened with the staff, since we normally have a team in reception during the day and at night there is always a receptionist, we will review during your stay that could happen. we will also review your apartam, so that everything is correct and will not happen again. Thank you Ana M, quality department

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sköna sängar!
Fin lägenhet i lugnt område och ändå nära till allt. Reception bemmanad dygnet runt. Ingen städning.
Stayed 7 nights in Jun 2017
Thank you for sharing your opinion that can help improve our services. We hope you enjoy your stay. The apartments have if the guests need cleaning service with supplement. We will introduce to our sales websites of the apartments, in case our guests need it. Thank you very much Ana M, quality department

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Für Leute die nur dort schlafen wollen
Für den Preis ganz okay Hat die notwendigen Dinge vorhanden. Die Möbel sind aber alt. Ist völlig i.o wenn man nicht viel da ist nur dort schlafen möchte

10/10 Excellent

Samir, Bruxelles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avis de bruxelles
monsieur de soire etait vraiment gentille et respecteux . Il respecte bien son travaille et les client . Bonne hotel

10/10 Excellent

iuliia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Vladimir, Санкт-Петербург

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отдых
Отель и номер чистый, полотенца меняются по требованию у дежурного на первом этаже. Кухня и ванна хорошо оборудованы, хотя стоило бы добавить кофеварку и фен. В комнате небольшой ЖК телевизор, можно смотреть фильмы с флэшки. Расположение отличное, тихое место недалеко от центрального пляжа (5 мин пешком), в пределах 10 минут пешком есть несколько супермаркетов. Отличное соотношение цена/качество.
Response from General Manager on Aug 8, 2016
Thank you very much for sharing your opinion. We are pleased that enjoyed your stay. We appreciate your kind words to the staff. Thank you very much Ana, quality department

8/10 Good

Guy, LARNAGE (DROME)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correct
Personnels d'accueil sympathique . Logement pas suffisamment insonorisé. Dans la cuisine manque un micro onde.
Response from Ana on May 24, 2016
Bonjour, Merci d'avoir partager avec nous votre opinion et pour vos mots envers le personnels d'accueil. Nous avons pris en comptes toutes vos remarques afin d'améliorer les services que nous proposons à nos clients. Cordialement Ana responsable qualité

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Très bien situé mais accueil et service décevants
L'appartement est très bien situé, proche de la mer et proche des discothèques. La piscine est néanmoins très petite et assez sale. Autre bémol, les propriétaires ont essayé de récupérer un maximum d'argent sur la caution quitte à inventer des objets inexistants lors de l'état des lieux final.
Response from Ana on May 24, 2016
Bonjour, Merci pour avoir partagé votre opinion avec nous. Nous sommes heureux que vous ayez aimé la localisation de notre appartement. Nous prenon en compte toutes vos remarques afin d'apporter des améliorations à notre hébergement. Notre personnel se doit d'être professionel et la description faites ne correspond pas à notre charte qualité, je vais donc faire remonter l'information au responsable qualité, merci encore. Cordialement Ana département qualité

8/10 Good

Federico, Brescia

Liked: Property conditions & facilities
Disliked: Cleanliness
Un ottimo appartamento ben fornito
9 notti in appartamento con morosa, appartamento ben fornito trovato tutto, pentole posate tovaglia buccheri ecc tranne macchina del caffè, poi si consigli di portarsi le proprie fodere per i cuscini il bano cottura è a indizione, appartamenti vicino a spiaggia supermercati e discoteche ma comunque in una zona abbastanza tranquilla quindi quando si ha sonno si riesce a dormire benebene.
Response from General Manager on Aug 8, 2016
Thank you very much for sharing your opinion. We are pleased that enjoyed your stay. Thank you very much Ana, quality department

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Jak za tę cenę to OK
Hotel zgodny z opisem. UWAGA w sezonie bardzo trudno znaleźć w Lloret de mar miejsce parkingowe za darmo-publiczne parkingi są wszędzie zajęte, szczególnie jak się przyjedzie do apartamentu po 22giej. Obsługa OK, wysoka kaucja 100 euro !(bylismy 1 noc..) - nic tam nie było tyle warte nawet po zsumowaniu....Na szczęście kaucja jest zwrotna i po sprawdzeniu przez obsługę zwracana. Komfort pokoju średni.., twarda i niewygodna łóżko-kanapa- śpi się na 2 poziomach. Standard jak z epoki za Gierka. Za to Świetne położenie hotelu, nawet nie przeszkadzała nam pizzeria na dole. Ogólnie jak na 1 noc i za tę cenę to OK. Dla niewymagających oczywiście.
Response from General Manager on Aug 8, 2016
Thank you for sharing your opinion. Ana, quality department

8/10 Good

Bert, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities
Good price-quality
Good price-quality. Sometimes noisy during the mornings

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

carina o mats, västerås

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
lägenhetshotell med bra läge
Hotellet skulle ha bemmanat 24 timmar dygnet det var inte så. Vi fick inte byte av säng linne eller handukar vi fick 2 badlakan en handuk under hela veckan. Dom har även mage att ta betalt för handukar som är smutisiga när man checkar ut.