Our room had a broken safety lock on the door and upon request for a new room the front office guy tried to reassure us that it would be fine and it was a good neighborhood. We ended up getting another one with a lock but that interaction gave us uncomfortable vibes. We payed extra for a hot tub, but the whole bathroom smelled like mildew and the hot tub jets and shower curtains looked orange, moldy and disgusting. The room itself seemed clean except near the couch where the floor felt sticky. Ac was fine, bed seemed clean, although there was a random brown smudge spot on the pillow and someone else's hair on the towels we had in our bathroom. If you have noisy people above your room good luck getting some quality sleep as you can hear the wood creek and people walking. Won’t be staying again.